My husband's ID was stolen. Someone placed an order on Amazon for computers. They used his account, shipping address (which they diverted after it was shipped), and name (which they signed for after showing fake ID to 2 employees). My husband is especially concerned that there is a passable fake ID with his name on it. Now, I know why many companies require you take it out of your wallet. The employees said it had a blue background. Dah...
We don't know how they got the information. I got the survelance video and watched the whole thing. Amazon's response was that it was shipped to our house and he signed for it. Discover Card was very sympathetic and helpful. They kept assuring me that we wouldn't be responsible for it. Discover Card charged it back to Amazon and they didn't contest it.
I had received a letter with a PIN number from UPS thanking us for our new account. (used to divert pkg.)
I didn't pay attention and put it aside. I should have called them. I found out why a few days later.
The only way I found the charge ahead of our scheduled statement closing date was when I made a telephone payment. It said my balance after the payment was $5,000. I couldn't believe it so I called back and I was told it was an Amazon purchase. I asked my husband what he had bought. "Nothing".
As a result we do not store our credit cards on Amazon or Paypal. If we didn't have the cards there, they wouldn't been able to use it.
It may take a little longer to place an order but it took me trips to the police department, stress and many hours to undo the fraud.
I gave the police everything on a silver platter. There are so many fraud cases. I don't know how they could possibly pursue the criminals effectively. I totally expect that murders would be more important.
The person has not been arrested. They are out there.....
