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The Importance Of Asking Questions Of The Bank Or Credit Union.

Ally6770
  |     |   4,307 posts since 2010

Inova Credit Union has zero days when a CD matures. It also does not show on their account page the

beneficiaries. It also does not allow you to see or change where you chose that CD money to go

when it matures. You HAVE TO ASK for a signed letterhead paper to verify this information of your instructions,

the names of the beneficiaries etc. Be vigilant. This is all OK for some people but you need to make sure you get

proof of all of this with managements signatures. This is YOUR money.

Maybe this posting will get them and other to change their ways. 

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11


Diehard
  |     |   113 posts since 2018
Thanks for posting that info. That's ridiculous. Why are some of these online banks or credit unions so incompetent?! (I wanted to say stupid!) I would immediately drop a bank or CR like that. I would even go with a lower interest rate somewhere else, to get better customer service and website/account page design.
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