Financial Services Sector

cdqueen
  |     |   66 posts since 2016

Customer service matters now more than ever. Managers and teams working from home should produce and promote efficient, reliable, timely redemptions and instrument transactions, not otherwise. Two weeks lag time where one is the sufficient norm reflects poorly on employee performance and the broader institution. The quality of service will be remembered well into customers futures while mortgages, accounts, products and services are utilized. Now more than ever.




Duck
  |     |   85 posts since 2010
Would you care for some cheese to go along with that
cdqueen
  |     |   66 posts since 2016
Yes please Duck. Send some St. Andre and/or Stilton.
Duck
  |     |   85 posts since 2010
See you have thought processes firing just missing a cylinder or 2 cause you didn't grasp what I said. If you have a problem with a company take it up with them, tell us what did you do to rectify your problem except come here to a banking blog that it's primary focus is on interest rates not loans or mortgages.


From what I can tell of ya your just like the 7 people standing in the check out line at the grocery store all griping but not piping up an saying or doing anything to get your problem solved
cdqueen
  |     |   66 posts since 2016
If I communicated as poorly, purposelessly and perniciously as you Duck... Ah but I don't. Cease quacking in my direction until you have something valuable to contribute and upskill your delivery to the realm of civil discourse.

Do you think it accidental Duck that after my polite expectation posting that recent service transactions improved with several institutions I do business with? I don't. Do not bother answering that or replying.
Duck
  |     |   85 posts since 2010
I don't think so cdqueen you are sadly mistaken I will answer an comment on anything I want to. Now I really do not know how you come to that conclusion that my statement is as you called it is pernicious it was a statement based on fact unlike your original statement that is as you put it "purposelessly" as it offered nothing, and once again you have given no basis for your claims an no facts to back your latest statement that you magically solved your fictitious problem you had.

If anything cdqueen I have been very pleased with the services I receive from any of the numerous institutions that I deal with, pretty much they fall all over themselves to make my dealing with them a pleasant productive experience. It might just boil down to to the fact that when contacting one I know what I want to accomplish, what I am doing and know what I want end result to be. The only 1 that could up their game an response to matters that I bank with is Chase too which I pay some bills from an use for local deals. In their defense though I understand what they go through on a daily basis as they must deal with the uninformed, uneducated an the endless lumps of coal that walk through their doors but it's how they make $$$.

Too close this unproductive an useless discussion cdqueen "Do not bother answering that or replying" have a wonderful day.


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