The Elements September 30, 2020 statement contained "Important Change Of Terms". It requires a postal letter from the customer to "Opt Out" of the new Elements mandatory arbitration clause. If you don't send the letter you will miss out on any future Class Action. I would highly recommend sending the letter and offer a sample below for you to use (Elements requires including the last 4 of ssn). The letter must reach them by October 30, 2020. As well I would follow up to make sure they received your letter.
Elements Financial
Attention: Compliance
225 South East Street, Suite 300
Indianapolis, IN 46202
October 10, 2020
I, __________________, (last 4 of ssn xxxx), in accordance with the "Important Change Of Terms", elect to OPT OUT of the Arbitration Agreement (Provision).
Sincerely,
______________________________
Your name, last 4 of ssn
address