Problem Logging In

pearlbrown | May 14, 2011 | 2,298 posts since 2010

Ken, When I attempt to login, all I get is a very small box with a slider at the bottom. There is no way to even open the box to enter my username and password. Is it just me or is it a delayed Friday the 13th glitch?

TIA

Post a comment

pearlbrown | May 14, 2011 | 2,298 posts since 2010

Update: I was able to login by posting this message, since I was then asked for my user id and password. However, I often wish to login for purposes other than posting (such as for example, reviewing any PMs). Any thoughts? TIA

Shorebreak | May 14, 2011 | 4,118 posts since 2010

Same issue and same work around in my case. Also, has anyone updated to Internet Explorer (IE) 9 and attempted to post a reply? It wouldn't work for me and I went back to IE7.

pearlbrown | May 14, 2011 | 2,298 posts since 2010

Shorebreak, thanks for confirming I am not the only one experiencing this error.

Ken, as a data point which may be of interest when exploring a resolution, I am on IE7 and have never attempted to upgrade to IE8.

Ken Tumin | May 14, 2011 | 6,043 posts since 2009

Sorry about the problems. I'll forward this to my technical partner.

I was able to log in using IE9, but when I tried to reply in this thread with IE9, I also had problems. At first the preview didn't work.

If anything changes or if anyone else has the same or similar problems, please post to this thread.

Ricochet | May 14, 2011 | 516 posts since 2010

IE8 works fine

Ken Tumin | May 14, 2011 | 6,043 posts since 2009

The login issue should now be fixed.

About the reply preview issue in IE9, there isn't an easy fix for that. One work-around that worked for me was to select the browser back button when the preview isn't showing anything. Then when you select preview again, the text will then be shown.

darkdreamer4u | May 15, 2011 | 237 posts since 2010

Easy fix: use Firefox or Safari;-)

Shorebreak | May 15, 2011 | 4,118 posts since 2010

Every browser has it's good and bad points. If it ain't broke.....etc.

jcruz2011 | May 19, 2011 | 1 posts since 2011

no problem with Mozilla...just updated to its latest version

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.