Advertising Disclosure
  1. Home
  2. Community
  3. Miscellaneous
  4. Financial Institutions Highlighted For High CD Rates Have Poor Customer Ratings

Financial Institutions Highlighted For High CD Rates Have Poor Customer Ratings

kcfield
  |     |   188 posts since 2012

Nearly all of the financial institutions highlighted on DA in recent weeks for their exceptionally high CD rates have customer ratings of under three stars out of five; most are at around two stars.

I wonder if Ken might consider exploring this dynamic (for example, are they "rate washing" to cover up for poor customer service rather than fixing the customer service?).

Also, it would be helpful in my view for DA to highlight those institutions with high rates, which are rated over three stars out of five.

Since most of the negative ratings center around handling of deposits, transfers, and security breaches--a high rate will not mitigate such concerns. I look forward to reader comments and am hopeful Ken will find it of value to explore the correlation between high rates and poor customer ratings.

  Post a comment
5


milty
  |     |   1,689 posts since 2018
Excellent suggestion.
Reply
3
Ltssharon
  |     |   472 posts since 2020
I can handle slow transaction times,but absolutely NOT security breaches. Thank you for the heads up.
Reply
2


The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.