IRA Add-Ons @ NavyFed / Rate Drops / Changing CD's Terms / USSFCU Forced Arbitration

denki
  |     |   159 posts since 2019

Some news in no particular order:

(1) Called NavyFed and was told they'd be allowing people to add onto their existing IRA CDs if you want again this year (until mid-April). But you'll probably find a better rate elsewhere Even for those who opened long-term ones as insurance last year, the APY then was 4.2 and you can do better elsewhere right now. But if you want to add to what you have at Navy, you can again this year.

(2) More rate drops. I see it was posted already, but EFCU lowered just about all of their rates by 0.25 or more. And as I posted elsewhere, Interior FCU dropped their specials and rates as well. Right now 4 or 5 years @ Interior are just 4% (4.07 APY).

(3) USSFCU, in order to log onto your account, it suddenly now REQUIRES you to accept forced arbitration for their on-line vendor. If you don't "accept" it, you can never log into your account again. So if the IT company that manages USSFCU screws up and someone drains everyone's account or leaks everyone's details or whatever, your only recompense is individually doing arbitration (in DC).

(4) Changing CD Terms: I always consider the Terms of the CD as well as the rate, but it seems like banks/CUs have quietly been changing those terms without reprecussions. The latest example: Interior FCU. Their CD Disclosure for years had language that said they would waive the EWP if you closed an IRA CD early "if owner was over 59 1/12 or disabled" -- but now it says only "if owner is disabled." I wonder if they would still honor the original terms that were in effect when someone opened up the CD. There's no way to know unless it happens to you (and you kept, and could date-prove you had a copy of the old terms, which would be long gone from their website), but my guess is no, as there always seems to be language in the general agreements saying they can amend things at any time, and I've seen this happen before through the years. This change stopped me from opening an IRA with Interior, as since their rates are low, that was the only reason to consider it. No longer.




txFish1
  |     |   479 posts since 2023
denki In reference to your point #3 I was going to log in this morning to USSFCU to push my December interest to my external account and got the message and you are correct there is no work around to log in without accepting the terms. I did not accept and called CS and asked to speak to a supervisor and was told by that supervisor that there was no way to get around it and if I did not accept it I would have NO access to online banking or secure messaging system and I would have to call the 800# and handle my transactions over the phone with a CSR each time. NOT happy with this
gratitudecd
  |     |   83 posts since 2022
Well texFish1 - I don't blame you. As I had PM'd you still not one of the folks has responded to my email and after I had requested a call back and the lady said within 24 hours (the CSR) no one called. Seems like poor management to me.
txFish1
  |     |   479 posts since 2023
gratitude I am sorry that I recommended them as their customer service has obviously declined recently. My experience with them yesterday and today made me want to pull all of my funds out of there
RickZ
  |     |   218 posts since 2010
People really need to understand Regulation E, and specifically Section 1005.6 which deliniates the liability of consumers for unauthorized electronic fund transfers. https://www.consumerfinance.gov/rules-policy/regulations/1005/6/
Rickny
  |     |   1,298 posts since 2017
For USSFCU I use the app to access my accounts. When I access the app I don't get the message. So I'll make sure not to login directly. Thanks
txFish1
  |     |   479 posts since 2023
Rickny Thanks for mentioning that you use the app. I dont have it yet but will download it tomorrow. Do you know if you can do transfers from the USSFCU app?
Rickny
  |     |   1,298 posts since 2017
txfish1 I have a checking account with them that I do ACH transfers from the app. They also sent me paper checks (no charge) and when I opened the account a while ago they gave me a $50 bonus.


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