What Are The Best Hub Accounts Banks/Credit Unions?

remmymo
  |     |   41 posts since 2019

My best Hub account was Customers bank but for an unknown reason they canceled my account.

Any favorites with fairly good interest rates?




midas89
  |     |   1,033 posts since 2017
@ remmymo, did you attempt to call their Digital Banking Department to try and find out why they canceled your account? And you have no possible guess? Others have reported Customers Bank closed their accounts if they were just using it as a Hub Bank, and not keeping a substantial amount at the same time, and/or not using their accounts for normal banking stuff, as well. But that was just their speculation, as they did not get an official reason from Customers Bank. But also, they might not have called the Digital Banking Department to try ad get a answer, of course. 

LendingClub Bank has some good Hub Bank policies, and is my second choice for a Hub Bank after Customers Bank. If you need the daily maximum $250K ACH out limit, you either have to first have $100K+ balance for 7 calendar days, or $50K+ balance for 60 calendars days. Their LevelUp Savings pays 4.40% APY, but you need to have $250 minimum deposited in monthly to get this current maximum interest rate. Wires are free. Incoming hold time could take 3 business days if you are initiating the ACH pull via LendingClub.
remmymo
  |     |   41 posts since 2019
Thank you so much for your advice.

I did call and all I could find out was the email address for digital banking department and I'm awaiting an answer, but as you said others mentioned doing a lot of transferring and not regular banking might have been why they closed my account.
remmymo
  |     |   41 posts since 2019
Question about lending club if you want the daily Maxim ACH limit as you mentioned do you need to have the $100k as a balance for 7 day period just once or 7 days prior to each time you want to make a large transfer?
midas89
  |     |   1,033 posts since 2017
@remmymo Just once. When they switch you to $250K maximum for outgoing ACH transfers, it will stay that way permanently, no matter the balance.

Regarding Customers Bank: You're welcome. In 2024, they were confronted by the Feds because allegedly they were not doing more to protect from money laundering. Speculation is that people who actually do money laundering are more likely than not to just use bank accounts primarily for transfers.
remmymo
  |     |   41 posts since 2019
I called the digital banking department today and once you get the letter there's no negotiating ,they close your accounts..
John19
  |     |   397 posts since 2022
Bread Financial is very good, only downside is the $5k outbound ACH limit though I think you can bypass that by calling them. If you don't mind the hold times Fidelity is probably the way too go. Citizens Access is good too.
midas89
  |     |   1,033 posts since 2017
I had Citizens Access at one time, and while their ACH limits are excellent, their 5-business-days hold time for money pulled in was frustrating to me personally. Also, their rate is 3.70% APY.

CIT Bank has some excellent ACH limits, but their hold time is 5-business-days for money pulled in, which always equates to 7 or 8 calendar days. Yes, you earn interest during the hold, but in my opinion, 7 or 8 calendar days hold is excessive, especially considering Customers Bank and Chase Bank, as 2 examples, have no hold time, and LendingClub has 3 days.

I used to have Bread, and I ultimately closed the account. By the way, here at DA, there are 137 reviews for Bread, with a total 2 out of 5 stars rating. The latest review is June 17, 2025, where the person reported that Bread closed their account for no reason. I am aware there are people who are very happy with Bread as a savings account, so of course it can work out for people. I thought with Bread, after 90 days they will automatically allow people to send out via ACH $100,000 per day, but people would have to call to verify if this limit still applies. And yes, people can call to request to send more, as you said. And of course, 4.30% APY is a decent rate for a Hub Bank. 


Fidelity is $100K ACH daily limit, but (and thanks very much to txFish1 for the info in the comment below), you can call in and get approval for over the $100K daily limit. Their rate is 2.21% APY. I know you can put the cash into Fidelity Money Market Fund, SPAXX, to get higher rate. I think it's 4% as I write this.
txFish1
  |     |   480 posts since 2023
At Fidelity you can call in and get approval for over the 100k ACH daily limit very easy.
John19
  |     |   397 posts since 2022
Very much hub bank "by committee" for me lol.
txFish1
  |     |   480 posts since 2023
John19 , even the hold times have come down lately
remmymo
  |     |   41 posts since 2019
Are you talking about the Fidelity Bank which is located in North carolina?
midas89
  |     |   1,033 posts since 2017
@remmymo Fidelity: https://www.fidelity.com/spend-save/fidelity-cash-management-account/overview
remmymo
  |     |   41 posts since 2019
Ah, thank you.
happyharold4
  |     |   401 posts since 2022
If time is a factor, I use Ally---If not then I use Cit ---I have both of them linked up to every FI where I have CD's maturing.
bobert456
  |     |   188 posts since 2022
most all of my ALLY ACH are taking 2-3 days ... so I find CIT more reliable
mimuna
  |     |   29 posts since 2017
how long does it take Customers Bank ACH transfers to be credited in comparison to the date withdrawn for both inbound and outbound transfers? i.e. if I initiate an ACH transfer on business day X, is it debited from the origin account on Day X+1 and also credited on Day X+1? thanks!
midas89
  |     |   1,033 posts since 2017
@mimuna As of this writing, if you get your ACH push or pull transaction initiated at Customers Bank processed before 2pm Eastern Time, and if you select Same-Day under the delivery options, everything will be all done that same day, whether it is a push or a pull.
mimuna
  |     |   29 posts since 2017
thanks for your reply. wow, I can see why folks use Customers Bank as a hub bank! I actually have an old Customers Bank account that I've let sit around with ~$1, but the interest rate is only ~3%, and it looks like the only new savings/MMA account that can be opened right now requires a $25k minimum balance, right?
midas89
  |     |   1,033 posts since 2017
As you know, the Customers Bank Yield Shield Savings Account, which is the only current savings account that can be opened without the use a middleman company involved in the opening, requires a minimum of $25,000 to open and then $25,000 minimum to earn any interest. You can have less than $25,000 in the savings account subsequent to opening, but the interest rate will be zero.
am_pm
  |     |   2 posts since 2024
@ remmymo OR anyone,

How long after giving notice did Customers close your account?
remmymo
  |     |   41 posts since 2019
They gave me 30 days from the date on the letter.
milty
  |     |   1,692 posts since 2018
Might want to consider Chase, not just because of some of their bonus deals, but because they offer Real-Time Payment (RTP) for bank-to-bank transfers, which truly are real time, faster than ACH's Same Day. The downside is Chase caps those RTP transfers at $5K. Had not heard of RTP before so am wondering who else offers those.
midas89
  |     |   1,033 posts since 2017
@Milty Unfortunately, so many financial institutions are not set up to receive Real-Time Payments (RTP), so Chase's offering of this is quite limited. US Bank offers RTP, as well.

It's nice when you can use Chase RTP, even if it is limited to $5,000. But when you can't, you also have the ability to Zelle the $5,000 if you have established prior Zelle transfers to yourself or others, and finally ACH transfer to yourself at your external banks, which typically arrives next business day, as you know.


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