1.5 star ratingAverage User Rating:
1.5 star rating based on 5 reviews.

Citibank

Citibank Locations
701 East 60th Street North
Sioux Falls, SD 57104
1-800-374-9700

Open an Account:
Checking, Other Accounts



Citi is today’s pre-eminent financial services company, with some 200 million customer accounts in more than 100 countries. Their history dates back to the founding of Citibank in 1812, Bank Handlowy in 1870, Smith Barney in 1873, Banamex in 1884, and Salomon Brothers in 1910.

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Citibank Arrests Customers For Trying To Close Accounts (Forum) - 10/17/2011

NEW YORK - Customers of Citibank were arrested over the weekend after trying to close down their bank accounts. Twenty-three customers of Citibank allegedly found themselves under arrest after being locked in the bank at 555 La Guardia Place, New York b

Now Citibank Reveals It Will Charge Customers $20 If They Have Too Low An Account Balance (Forum) - 10/4/2011

- Mid-tier checking accounts will see main changes. - Citi will charge $20 a month on these accounts starting in December. - Customers with combined balances of $15,000 or more exempt from new fees. - Announcement comes after Bank of America Corp sa

Citibank Adds Money-Tracking Tools To Online Banking (Forum) - 10/4/2011

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2011

2010

2009

2008




See Rates for: Checking | Savings | Money Market | CD

Citibank Checking Account Rates

ApyMinMaxProduct
0.10%$500-Citigold Interest Checking
Start SavingAdvertisementSponsored Note: Receive up to $400 is gift cards after opening an account.
0.01%$100-Interest Checking Account
Start SavingAdvertisementSponsored Note: Receive up to $400 is gift cards after opening an account.

Citibank Savings Account Rates

ApyMinMaxProduct
0.05%--Day-to-Day Savings

Citibank Money Market Rates

ApyMinMaxProduct
0.45%$100k-Citibank Savings Plus Account - Citigold
0.40%$500k-Citibank Savings Plus Account

Citibank CD Rates

ApyMinMaxProduct
1.01%$1k-5 Year CD
0.75%$1k-4 Year CD
0.50%$1k-3 Year CD
0.35%$1k-30 Month CD
0.30%$1k-2 Year CD
0.25%$1k-8 Month CD
0.25%$1k-9 Month CD
0.25%$1k-10 Month CD
0.25%$1k-1 Year CD
0.25%$1k-18 Month CD
0.25%$1k-13 Month CD
0.20%$1k-7 Month CD
0.15%$1k-3 Month CD
0.15%$1k-4 Month CD
0.15%$1k-5 Month CD
0.15%$1k-6 Month CD
0.10%$1k-Option CD

Rates updated: 2/10/2012

Data for Q3 2011


Institution Statistics


Citibank, National Association
FDIC Certificate #7213
BankRate ReportView
Year Established1812
Employees200245
Primary RegulatorOCC

Assets and Liabilities

Assets$1.30 trillion
Loans$553.30 billion
Deposits$870.66 billion
Equity Capital$152.01 billion
Loan Loss Allowance$25.96 billion
Unbacked Noncurrent Loans$11.99 billion
Real Estate Owned$1.19 billion

Historic Data - September 2010

Assets$1.21 trillion
Equity Capital$126.26 billion
Loan Loss Allowance$19.95 billion
Unbacked Noncurrent Loans$19.77 billion
Real Estate Owned$1.43 billion

Profit Margin - Quarterly

Net Interest Margin3.92%
Return on Assets0.87%
Return on Equity7.42%
Interest Income$41.16 billion

Institution Health


Overall Score:
5 out of 5
5
Texas Ratio5
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2011 Citibank had $13.18 billion in non-current loans and owned real-estate with $177.98 billion in equity and loan loss allowances on hand to cover it. This gives Citibank a Texas Ratio of 7.40% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
Texas Ratio Trend5
The Texas Ratio for Citibank decreased significantly from 15.35% as of September 30, 2010 to 7.40% as of September 30, 2011, resulting in a positive change of 51.78%.This indicates that the balance sheet and financial strength for Citibank has improved significantly in recent periods.
Deposit Growth5
In the past year, Citibank has increased its total deposits by $73.31 billion, resulting in 9.19% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Citibank has shown is excellent.
Capitalization5
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Citibank has $1300.67 billion in assets with $177.98 billion in equity, resulting in a capitalization level of 13.68%, which is excellent.
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Citibank Is Only Ok For Credit Cards
2 stars - bankdealers - Sunday, July 11, 2010 - 12:33 PM

Citibank accounts are just not that great. They have lots of fees; they require large balances such as 1500 or 6000 or 10000 or 100000 to avoid ridiculous monthly service fees. Plus, they still charge you for wires, official bank checks, and to use a non-Citibank ATM without any reimbursements of non-Citi ATM fees. Plus, I find that everytime I call customer service reps, even for more banking questions and issues, are outsourced to India. They do not help. I had to go to my branch bank and have them go through some internal callings to follow up on banking issues.

Their credit cards are ok. The thankyou network is ok. Sometimes the thankyou points to gift card conversions is not 1-1, more like 0.833:1

11

Fair Weather Bank
1 stars - josephz - Tuesday, March 29, 2011 - 8:58 AM

 Citibank should be boycotted because of their high interest rates, absurd fees and and complete lack of regard for their clients. They will ruin the credit of customers in EXCELLENT standing, by making decisions that they refuse to justify. I am totally fed up with this poor excuse for a bank and the incompetent management who took billions in bailout money, and paid huge bonuses to the executive buffoons, when they should have been left to crumble. And now they continue to turn their backs on clients. Thats what the goverment should have done to them, and hold senior management criminally responsible.

5

High Fees And Fasle Promises
2 stars - carmel - Sunday, November 7, 2010 - 12:47 PM

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Fees if you don't maintain a high balance.

Fees to use ATMs. Citi hardly owns any ATMs; I don't understand how they can get away without reimbursing the ATM fees.

Fees to get checks.Fees for everything you ask.

Promises bonuses like $100 or $200 to open account, but you need to go through a million hops to satisfy the requirements, wait 6 months and then if you are lucky you may receive the promised bonus. 99% of the time, you need to be behind them after the 6 month period is over to get anywhere with those promised bonuses.

Rates suck, any credit union rates are much better.

Credit card department is different from banking department and they don’t care about each other. It feels like you are dealing with two different banks even though they are the same.

 

5

STAY AWAY FROM CITIBANK THANK YOU POINT PROMOTIONS!!!
1 stars - JET_TRACER - Wednesday, November 9, 2011 - 12:34 PM

AVOID CITI PROMOTIONS AT ALL COSTS!

I AM SOOOO FRUSTRATED I'M READY TO GO POSTAL ON THEIR MARKETING DEPARTMENT!   I JUST FOUND OUT THAT AFTER GOING THROUGH THE HEADACHE OF APPLYING FOR CHECKING ACCOUNT (WHICH WAS A NIGHTMARE PROCEDURE EVEN THOUGH IT WAS ONLINE), AND DOING EVERYTHING THE THANK YOU POINT PROMOTION REQUIRED, THERE IS "FINE PRINT" WHICH WAS NOT EVEN PRINTED!!!!!   E.G. YOU'LL HAVE TO WAIT 90 DAYS AFTER MEETING ALL THEIR REQUIREMENTS!!!!

I'M PULLING MY HAIR OUT!!!!!!!!!!

TO MAKE THINGS WORSE, I JUST GOT A LETTER IN THE MAIL THAT THE BANK HAS "MADE SOME CHANGES" WHICH WILL MEAN I'LL HAVE TO DISH OUT $20/MONTH UNLESS I MAGICALLY COME UP WITH $15,000 COMBINED DEPOSIT. 

OK, NO PROBLEM, LET'S CALL AND SEE IF THEY HAVE A DIFFERENT PRODUCT THAT WILL NOT REQUIRE THIS MIN. DEPOSIT.... YES, THEY DO. OK, LET'S SWITCH.  WAIT... IF YOU SWITCH, YOU'LL LOSE THE OPPORTUNITY TO GET THOSE THANK YOU POINTS, EVEN THOUGH I JUMPED THROUGH ALL THE HOOPS THEY SET UP!!!!

3

Citi's Offers And Promos Are Confusing.
1 stars - Critic - Monday, August 29, 2011 - 10:53 PM

I've heard of many "scary" stories of Citi offers and promos gone wrong. Occasionally, I've been victimized by these myself too much more than other banks. I'm closing my Citibank.

For example, last night I only wanted to add my new Citi Platinum Select Mastercard on CitiCards.com, then I ended up losing 2 favorite login or user id because Citibank confused and lured me to link my CitiCards account to my Citibank checking account - rendering my old credit cards access - non-functional.

Beware of Citibank's confusing offers and promos. You may end-up like me who spent about 2 hours fixing the mess and losing 2 favorite CitiCards logins just because I want to add my new Mastercard to my existing web access.

2
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