99 Bridge St
Phoenixville, PA 19460
610-933-2000
www.customersbank.com



Customers Bank is headquartered in Phoenixville and is the 17st largest bank in the state of Pennsylvania. It is also the 369th largest bank in the nation. It was established in 1997 and as of September of 2011, it had grown to 181 employees at 16 locations. Customers Bank's money market rates are 2X the national average, and it has a 3-star health rating.

Related Posts

Customers Bank's New-Branch Money Market Special At Hamilton NJ (Forum) - 5/24/2011

A reader posted the following comment on a Customers Bank new-branch money market special: Hamilton, NJ branch of Customers Bank is offering 2% Money Market Promotional APY through 7/31/11.  It is a recently opened branch.  The rate is advertise

CD Rate Drop At Customers Bank (Forum) - 2/27/2011

11-month CD special at Customers Bank (PA, NJ) now 1.40% APY (was 1.50%). No mention of 24-month CD special at bank's website (must have expired). Money Market promotional rate still 1.50% APY.

USA Bank, Re-Established Branch Of Customers Bank? (Forum) - 1/23/2011

Following Ken's usual excellent bank reports, I explored Customers Bank to open a CD and they showed an 11 month at 1.50 and a 24 month at 1.75% minimum $500 which Ken had reported.   ...but they referred me to their “NY branch” (

CD and Money Market Specials Continue at Customers Bank in PA, NJ & NY - Local Only - 1/17/2011

Customers Bank continues to offer good deals on CDs and a money market account. The rates have gone down since my December post , but the rates remain competitive. These specials are listed as January ...

2010




See Rates for: Savings | Money Market | CD | IRA

Customers Bank Savings Account Rates

ApyMinMaxProduct
1.00%--Reserve Savings Account

Customers Bank Money Market Rates

ApyMinMaxProduct
1.00%$10k$500kMoney Market Account

Customers Bank CD Rates

ApyMinMaxProduct
1.05%$500-11 Month CD

Customers Bank IRA Rates

ApyMinMaxProduct
1.05%$500-11 Month IRA

Rates updated: 2/7/2012

Data for Q3 2011


Institution Statistics


Customers Bank
FDIC Certificate #34444
BankRate ReportView
Year Established1997
Employees181
Primary RegulatorFED

Assets and Liabilities

Assets$1.86 billion
Loans$1.21 billion
Deposits$1.59 billion
Equity Capital$136.78 million
Loan Loss Allowance$14.03 million
Unbacked Noncurrent Loans$77.63 million
Real Estate Owned$12.13 million

Historic Data - September 2010

Assets$1.03 billion
Equity Capital$97.11 million
Loan Loss Allowance$14.62 million
Unbacked Noncurrent Loans$17.94 million
Real Estate Owned$8.48 million

Profit Margin - Quarterly

Net Interest Margin2.13%
Return on Assets0.07%
Return on Equity0.89%
Interest Income$41.95 million

Institution Health


Overall Score:
3 out of 5
3
Texas Ratio2
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2011 Customers Bank had $89.76 million in non-current loans and owned real-estate with $150.8 million in equity and loan loss allowances on hand to cover it. This gives Customers Bank a Texas Ratio of 59.52% which is below average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
Texas Ratio Trend4
The Texas Ratio for Customers Bank decreased slightly from 71.31% as of September 30, 2010 to 59.52% as of September 30, 2011, resulting in a positive change of 16.54%.This indicates that the balance sheet and financial strength for Customers Bank has improved slightly in recent periods.
Deposit Growth5
In the past year, Customers Bank has increased its total deposits by $690.42 million, resulting in 76.34% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Customers Bank has shown is excellent.
Capitalization3
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Customers Bank has $1.86 billion in assets with $150.8 million in equity, resulting in a capitalization level of 8.10%, which is average.
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