Fulton Bank, National Association is headquartered in Lancaster and is the 5th largest bank in the state of Pennsylvania. It is also the 111st largest bank in the nation. It was established in 1882 and as of March of 2014, it had grown to 1,352 employees at 124 locations. Fulton Bank, National Association has a A+ health rating.
It took me over four months to close my money market account at Fulton Bank. They attempted to charge me 100’s of dollars before I finally got it close. They owed me interest that I never did receive. They kept writing me letters saying I owed them money. I called/wrote letters/emails before I could get them to close my account. They are a HORRIBLE BANK and I would advise everyone not to bank with them.
The only reason that I gave them a one star rating is that I couldn't give them a 0 rating. They incorrectly changed my address, so I missed getting a statement. When I called them about the missing statement they apologized for the error and when I asked if they were going to report the late payment they assured me they wouldn't. When I received their statement I made the payment and it was appliied to the most recent installment, not the one past due. Through a whole series of mistakes, I am now 2 months ahead on my mortgage, with 2 late payments. I will never deal with them again. I'm convinced that they specifically made the "error" on purpose, hurting my credit rating so that it would be difficult to refinance my 6 1/2% motgage.
I'm though with them, where they are not incompetent, they are just inconsiderate.
Agree 100% with Pintman's review: Fulton's loan process is "Glacial". Spot On! We'd established a great, long-term working relationship with some wonderfully responsive Fulton Bank personel for our commercial investments (the only reason Fulton got 2 stars instead of 1). The loan process was always seemless, and quick.
Recently, our contacts have been shifted around here and there, and the once respectful, timely business process went static. Now, it seems that the "powers that be" at Fulton's decision table work an awkward 1-day "production" week:
Thursday: Reserved for setting up foursomes and tee times. No decisions made
Friday: The weekly "hit the Links!" outing with the pals. No decisions made
Monday: Breakfast-brunch-lunch with the golf buddies to review Friday's game. No decisions made.
Tuesday Review loan requests not completed on Thursday and Friday. Paper shuffle. Procrastinate 1 more day.
Wednesday: Actually make a decision on a loan request, or two. Leave all other requests sit until next week.
Recommendation: If you're a serious commercial investor looking for a business-like, congenial, and respectful relationship based on a win-win situation, look elsewhere. Fulton Bank seems more interested in nickel and diming granny out of her checking account than acting like a grown up business lending institution. Sorry Fulton, I'm leaving, and taking my investor network with me.
PS Fulton on-line banking mirrors their loan process: novice, cumbersome, and time-consuming to use.
Fulton Bank mailed me a promotion to open a checking account and get $150. I followed all the steps exactly. I set up direct deposit within the time required, etc. It has been several months and I still do not have the bonus. I don't understand how they can mail you a promotion and then not give it. I am 100% sure I followed everything that was required. I've never had any accounts with them in the past so I just don't get it.
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Fulton Bank, National Association had $81.08 million in non-current loans and owned real-estate with $1.23 billion in equity and loan loss allowances on hand to cover it. This gives Fulton Bank, National Association a Texas Ratio of 6.58% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Fulton Bank, National Association decreased dramatically from 10.20% as of March 31, 2013 to 6.58% as of March 31, 2014, resulting in a positive change of 35.50%.This indicates that the balance sheet and financial strength for Fulton Bank, National Association has improved dramatically in recent periods.
In the past year, Fulton Bank, National Association has increased its total deposits by $207.43 million, resulting in 3.13% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Fulton Bank, National Association has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Fulton Bank, National Association has $9.51 billion in assets with $1.23 billion in equity, resulting in a capitalization level of 12.96%, which is excellent.
|FDIC Certificate #||7551|
|Assets and Liabilities|
|Equity Capital||$1.14 billion|
|Loan Loss Allowance||$92.88 million|
|Unbacked Noncurrent Loans||$74.03 million|
|Real Estate Owned||$7.05 million|
|Historic Data - March 2013|
|Equity Capital||$1.10 billion|
|Loan Loss Allowance||$97.07 million|
|Unbacked Noncurrent Loans||$74.03 million|
|Real Estate Owned||$12.32 million|
|Profit Margin - Quarterly|
|Net Interest Margin||3.4%|
|Return on Assets||1.24%|
|Return on Equity||10.49%|
|Interest Income||$83.31 million|
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|0.15%||$10k||-||Platinum Money Market Account|
|0.08%||-||-||IRA Money Market|
|0.08%||-||-||Roth IRA Money Market|
|0.08%||-||-||CESA Money Market|
|2.00%||$1k||-||5 Year Promo Relationship Banking CD|
|1.75%||$1k||-||4 Year Promo Relationship Banking CD|
|1.40%||$500||-||3 Year Bump up Relationship Promo|
|0.75%||$500||-||3 Year CD|
|0.45%||$500||-||2 Year CD|
|0.35%||$500||-||2 Year Bump Up CD|
|0.30%||$500||-||18 Month CD|
|0.25%||$500||-||21 Month CD|
|0.20%||$500||-||15 Month CD|
|0.05%||$500||-||3 Month CD|
|0.05%||$500||-||6 Month CD|
|0.05%||$500||-||9 Month CD|
|0.05%||$2,500||-||9 Month No Penalty CD|
|0.05%||$500||-||12 Month CD|
|0.05%||$2,500||-||12 Month Variable Rate CD|
|2.00%||$1k||-||5 Year Promo Relationship Banking IRA|
|1.75%||$1k||-||4 Year Promo Relationship Banking IRA|
|1.40%||$500||-||3 Year Bump up Promo Relationship Banking IRA|
|0.75%||$500||-||3 Year IRA|
|0.45%||$500||-||2 Year IRA|
|0.35%||$500||-||2 Year Bump Up IRA|
|0.30%||$500||-||18 Month IRA|
|0.25%||$500||-||21 Month IRA|
|0.20%||$500||-||15 Month IRA|
|0.10%||-||-||18 Month Variable Rate IRA CD|
|0.05%||$500||-||3 Month IRA|
|0.05%||$500||-||6 Month IRA|
|0.05%||$500||-||9 Month IRA|
|0.05%||$2,500||-||9 Month No Penalty IRA|
|0.05%||$500||-||12 Month IRA|
|0.05%||$2,500||-||12 Month Variable Rate IRA|