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888-432-5890
144-51 Northern Boulevard
Flushing, NY 11354

iGObanking.com®, a division of Flushing Savings Bank, FSB, is an online bank that allows you to manage your money simply and securely. We offer high-yielding savings, money market savings, checking and CD products that can be opened online, or by mail. Once your iGObanking® account is opened, you can automatically make deposits and withdrawals to and from your regular banking account.

Related Posts

Top Internet Bank 5-Year CD Rate at iGObanking.com - 12/16/2013

It’s nice to see that some internet banks are continuing to raise their CD rates. The latest one is iGObanking.com which raised its 5-year CD rate from 2.00% to 2.15% APY. This is just after EverBank ...

Big Increase in Money Market Rate at iGObanking.com - 10/4/2013

In the last few months we have seen several banks increase their long-term CD rates, but we haven’t seen many rate hikes of savings or money market accounts. That’s why I’m a little surprised at the r ...


11/14/11 - Two Top CD & IRA CD Rates at iGObanking.com
8/11/11 - iGObanking Slashes Their Long-Term CD Rates
8/10/11 - Updated Comparison of Ally and iGObanking Long-Term CDs
7/27/11 - Rates and Early Withdrawal Penalties of the Best Long-Term CDs
7/11/11 - The Lure of the Long-Term CD Rates - iGObanking vs Ally Bank
7/5/11 - New Long-Term CDs with Top Rates at iGObanking.com - Available Nationwide
12/9/10 - Igobanking.Com Slashes Savings Account Rate
11/22/10 - iGObanking.Com Cuts Savings Account Rates
11/18/10 - CD Rates Drastically Slashed At Igo Banking
11/16/10 - 1.50% 15-Month CD At Igobanking.Com
11/10/10 - CD Rate Changes at iGObanking.com & iPad Gift Package at GiftsforBanking.com
10/20/10 - Hot 2-Year CD Rate at iGObanking.com - Available Nationwide
9/16/10 - Igobanking Raises 2-Year CD Rate As It Lowers Its 3-Month CD Rate
3/9/10 - iGObanking.com Savings Account Yield Falls to 1.21%
3/4/10 - CD Gift Program and Competitive CD Rates at GiftsforBanking.com
3/3/10 - New CD Gift Program at iGOBanking.com
2/3/10 - Competitive 5-Year CD at iGOBanking.com - Available Nationwide
4/19/09 - Top Online Savings Accounts - Best Yields and the Strongest Banks
1/30/09 - 3.25% 24-Month CD at iGObanking.com - Nationally Available
11/21/08 - iGObanking.com Update - 4.30% 15-Month CD, 3.80% Checking Account, $50 Bonus
11/14/08 - 3.80% Online Checking Account and $50 Bonus at iGObanking.com
11/6/08 - 4.15% 9-Month CD at iGObanking.com
8/8/08 - $50 Checking Account Bonus at iGObanking.com
5/12/08 - iGObanking.com Launches High Interest Checking
3/6/08 - 4.30% 60-Month and 4.00% 15-Month Online CDs at iGObanking.com
2/22/08 - More Falling Savings Account Rates - Big Drop at OneUnited
2/15/08 - More Savings Account and CD Rate Cuts
11/7/07 - Another Round of Falling Rates: CitiBank, Cap One, WaMu, iGoBanking, ...
9/28/07 - Online Savings Account Rates Continue to Fall, Emigrant, iGobanking
11/27/06 - New 5.30% No-Min Online Savings Account - iGObanking

Notice Of CD To Expire

My CD expired and I didn't want to renew so I called and was told that I cannot cancel over the phone I would need to send an email. So I sent an email through online banking requesting that a check be sent to me and a confirmation sent to my email address.   Apparently this is not good enough. They do not want an email sent though their online banking, (you would think this would be a more secure way of sending), but they want a email sent straight from my email address. I did this and 3 days later still no confirmation email. I had to once again call to find out what was going on as the 10 grace period was just about ending.   The rep was quite snippy and I am not please with the way the whole thing was handled. It seems to me they were dragging their feet in order to hang onto the CD. I do not like making multiple phone calls and emails in order to get something done.  I believe if I hadnt called my CD would still be sitting there and no check would have been cut.  I wont be doing business with them anymore.

Problem After Problem After Problem

Stay away from this bank if you want good customer service and any sort of control over your account.  I have been with this bank for 2 years.  It took almost 30 days to get all of my accounts set up because their system is so archaic and Customer service is only available 9-5pm EST M-F, so if you are on the West, you only have until 2pm.  They have no overdraft, and if you make one mistake, their bill pay company Metavante will freeze your account for 5 business days which cancels all pending payments.  Recently their system duplicated a payment which overdrew my account, but Metavante still won't unfreeze my account even though the bank asked them to.  Now suddenly I am locked out of my online account with no access at all and of course customer service isn't available because it's 3:30 PST.  Not worth the aggravation.  I just moved everything to Ally where they have overdraft, 24/7 customer service and equal interest rates.  All of my accounts were set up in about 2 hours compared to 30 days with iGo.  iGo elsewhere and can't get there fast enough.

Gistsforbanking.Com/Igobanking.Com Customer Service

Gistsforbanking.com/Igobanking.com customer Service

Reading all your concerns about these banks, I decided to e-mail them some of your and my concerns. I sent the e-mail Sunday November 21 at 9:13pm est. They responded Monday November 22 at 10:47am est.

Their responses are in Bold.

 

My concerns as stated by others is the time it takes from when I first open the Cd till you actually open it. As one person describes a 2-week gap and then got a reduced rate...  Your rate is locked in at the time of application date.  Should you start an application today, and the rate lowers you would be guaranteed for the higher rate.  In some cases there were gaps in opening due to documents that we may have required from the customer and they have delays in sending to us  
Also asking access to my outside funding account vie my password with that bank...    ·         We have 3 different ways to fund your accounts.  They are as follows real time deposits,  trial deposits and check deposits.  Should you  opt to transmit your  transaction real time you can input your financial institutions online id and password and they confirm via real time which eliminates time delays etc. This is a total electronic process and no person is involved and we are unable to obtain the information from that real time transaction for your security.   Trial deposits are when you input your routing number and account number and we try       deposit 2 credits into your checking of savings account, you go into your account  verify the amounts and revisit our application and validate the amounts.  Check deposits- good old fashion check is mailed to us.  You make the check payable to yourself  and mark on the back for deposit only and mail via US postal mail to our address 1979 Marcus Ave LL C103 Lake Success, NY 11042 Also heard story's of terrible customer service, with the inability of getting anyone on the phone, email etc.One even stated he hasn't heard from you in 3-weeks since he opened his account and is WORRIED about his money  Our normal turnaround time is 24- 48 hours not including weekends or holidays.  I am unable to validate your concerns at this time. Without specific persons, or email address etc.  Sorry I cannot elaborate more on this question.

I Have Two CD's With This Bank

I have two CD's with this bank, and the first one was opened fairly easy - The second, being funded with $10,000 at a 3.15% rate took over 2 weeks for them to open and then they opened it at 2.75% - They say the rate is at the time they fund the account.   They ignored ALL requests for a status until they lowered the rate and now I am stuck losing .5% for 5 years.   Their customer service can really suck.

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Health

Data for Q1 2014

Institution Health

A

Texas Ratio

GRADE:
A

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 iGObanking had $50.64 million in non-current loans and owned real-estate with $491.09 million in equity and loan loss allowances on hand to cover it. This gives iGObanking a Texas Ratio of 10.31% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A+

The Texas Ratio for iGObanking decreased dramatically from 19.49% as of March 31, 2013 to 10.31% as of March 31, 2014, resulting in a positive change of 47.10%.This indicates that the balance sheet and financial strength for iGObanking has improved dramatically in recent periods.

Deposit Growth

GRADE:
A+

In the past year, iGObanking has increased its total deposits by $243.69 million, resulting in 7.79% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth iGObanking has shown is excellent.

Capitalization

GRADE:
B+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. iGObanking has $4.82 billion in assets with $491.09 million in equity, resulting in a capitalization level of 10.18%, which is above average.

Institution Statistics

Overall
FDIC Certificate #58564
Year Established2007
Employees380
Primary RegulatorFDIC
Assets and Liabilities
Assets$4.82 billion
Loans$3.47 billion
Deposits$3.37 billion
Equity Capital$460.82 million
Loan Loss Allowance$30.27 million
Unbacked Noncurrent Loans$48.94 million
Real Estate Owned$1.70 million
Historic Data - March 2013
Assets$4.48 billion
Equity Capital$449.79 million
Loan Loss Allowance$31.03 million
Unbacked Noncurrent Loans$48.94 million
Real Estate Owned$2.19 million
Profit Margin - Quarterly
Net Interest Margin3.33%
Return on Assets0.85%
Return on Equity8.92%
Interest Income$50.04 million
Rates

Always verify rates and promotions with the bank or credit union. We are not iGObanking, we are a rate comparison website and can not provide official rates or promotions.

iGObanking Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.25%--iGOsavings

iGObanking Money Market Rates

DetailsAPYMINMAXPRODUCT
0.90%$25k-iGOmoneymarket

iGObanking Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.25%--iGOchecking

iGObanking CD Rates

DetailsAPYMINMAXPRODUCT
1.05%$1k-12 Month iGOCD
0.35%$1k-24 Month iGOCD
0.35%$1k-36 Month iGOCD
0.35%$1k-48 Month iGOCD
0.35%$1k-60 Month iGOCD
0.35%$1k-29 Month iGOCD
0.35%$1k-7 Year iGOCD
0.35%$1k-10 Year iGOCD
0.15%$1k-3 Month iGOCD
0.15%$1k-6 Month iGOCD
0.15%$1k-8 Month iGOCD
0.15%$1k-9 Month iGOCD
0.15%$1k-13 Month iGOCD
0.15%$1k-15 Month iGOCD
0.15%$1k-18 Month iGOCD

iGObanking IRA Rates

DetailsAPYMINMAXPRODUCT
0.35%$1k-36 Month iGOIRA
0.35%$1k-48 Month iGOIRA
0.35%$1k-60 Month iGOIRA
0.35%$1k-29 Month iGOIRA
0.15%$1k-6 Month iGOIRA
0.15%$1k-8 Month iGOIRA
0.15%$1k-9 Month iGOIRA
0.15%$1k-12 Month iGOIRA
0.15%$1k-13 Month iGOIRA
0.15%$1k-15 Month iGOIRA
0.15%$1k-18 Month iGOIRA
0.15%$1k-24 Month iGOIRA
Locations

iGObanking is an Internet only bank and does not have branch locations. Its headquarters is located at 144-51 Northern Boulevard - Flushing, NY 11354