Navy FCU is a Virginia-based federal credit union serving millions of members who are, or are related to, service members and employees with the Department of Defense. The credit union offers a range of depository banking and lending products, as well as business and investment services, and is considered the largest credit union in the world.
On its personal banking side, Navy Federal Credit Union offers checking, savings, Money Market, Certificate, and IRA accounts to serve consumers’ savings needs. A variety of checking account options offer flexibility and include accounts designed for active duty members, students, and members looking for higher interest returns. Navy’s active duty checking has no balance minimums, refunds ATM fees up to a certain amount, and gives free military-themed checks for the life of the account. The student checking differs from the basic checking account only by offering ATM fee refunds. Overdraft protection options are available on all of Navy’s checking accounts.
The credit union’s basic savings account has no monthly fees and a low initial deposit requirement. A savings account is automatically opened by the credit union when membership is granted. Money Market savings accounts offered by the credit union earn more than a basic savings account because of minimum balance requirements. There is also a Jumbo dividend rate for Money Market accounts with over $100,000 balances. Certificates and IRA Certificates are available in term lengths that range from 3 months to 7 years. Navy’s Special Certificate account earns a competitive rate of interest, but has a low maximum balance cap. Its standard Certificates and IRA Certificates have no maximum deposit caps. DepositAccounts.com has recognized Navy’s Certificates repeatedly in the past.
Navy FCU online banking offers a secure and convenient banking platform on which members can perform account management tasks like transferring funds, paying bills, ordering checks, and making loan payments. Free Direct Deposit makes it easy to seamlessly deposit paychecks and Navy’s mobile banking services provide remote deposit to make depositing any check quick and simple. Scan deposits can be accomplished via a scanner attached to a computer and are free for personal account holders, $1 per month for business account holders.
Navy FCU was originally established in 1933 as the Navy Department Employees’ Credit Union of the District of Columbia. After dissolving in 1947, the credit union was rechartered as a federal credit union and named Navy Department Employees Federal Credit Union, until transitioning to its current name in 1954. Today, Navy FCU is headquartered in Vienna, Virginia, and employs over 10,000 people who serve more than 4 million members. The credit union serves its members through numerous locations in states all across the country.
You can be eligible to join Navy Federal if you have some connection with the Navy, Army, Marine Corps or the Air Force. - See Details
Should be zero stars.
I have been a member for over 30 years. I lost two jobs in 2011 and ended up having to short sale my home.
Even though NFCU accepted AND approved the short sale, NFCU hasn't reported my mortgage as PAID IN FULL and they ignore my inquires via phone and certified mail. The icing on the cake, NFCU has cancelled my CC with no prior notice - an account that I have had for 20 years without one, not one, late payment.
Guess who is moving to USAA? Bye, bye NFCU.
Recently, I bought my first home in Edmonds, WA. My father served in the Navy for many years which is why he's been a huge fan of their products and services. After doing some due diligence in searching for mortgage rates, NFCU does have very competitive rates. However, I am most disappointed that the fees and the process wasn't explained to me very thoroughly especially since this was my first experience in buying a home. I only worked with 2 different people, but if they represented the customer service department as a whole, they did a terrible job. I felt that I was doing their work for them and I definitely did not feel I was treated correctly especially after they took my money towards the loan origination fee. I would still use them again, because despite the poor service, their fees are good and their rates are very competitive. For me, I'm willing to go through the hassle to save a buck. Hopefully, my second experience wont be so bad and I just had a small round of bad luck.
I overnighted checks for a Traditional and Roth IRA. I had the credit union send me the applications. I called and had them review my paperwork before sending it to them. I also forwarded instructions with my intent for each check.
The CD's did not get done for a 2-3 days but each was back dated to the date they received the checks. I was able to call to verify the account numbers and all the specifics the day after they were completed. I will receive verification of all information including beneficiaries for my files. After reading the reviews on this blog I was a little apprehensive but so far everything has been smooth.
I like that I can take out the RMD with no penalty, take out money for a conversion with no penalty and actually take out more than the required RMD with no penalty.
Navy Fed is such an incompetent institution that the ONLY thing I have there anymore is the simple savings account -- but they STILL screw up, even with that!
LATEST story to add to everyone else's: NAVY FED POST-DATES THEIR MONEY ORDERS/BANK CHECKS!
The other day I needed to take out $2500 from my NavyFed Savings account, and bring it over to my "real" credit union (another credit union, where I do all my real banking).
First I asked for cash (100s and 50s), and then as the teller was counting it out to me, I changed my mind, and thought it'd be better to have a bank check/money order (made out to myself). You're allowed two free a day (didn't want to carry around a bunch of bills, since I'd just be depositing it anyway at my other credit union).
The teller says "no problem" and takes the cash back. But then she tells me to give me a bank check (cashiers check or money order) she has to get a supervisor's approval. Huh? No supervisor approval needed to give me $2500 in cash... but a supervisor's approval needed to give it to me in the form of a check? So we waited. And waited. And waited. And waited. And waited. I was about to just say to hell with it, give me the cash back, when finally she got a supervisor to come over and approve the check.
So I take the check and leave for my OTHER credit union, where I was going to deposit it (and use it to make a payment). Then the teller at my REAL credit union looks at the check and says "you know, we can't cash this check today. For some reaon NavyFed has posted-dated it with tomorrow's date."
THAT'S RIGHT. NavyFed POST-DATES THEIR CHECKS (even when paid for with CASH) FOR THE FOLLOWING DAY. This wasn't something hand-written. This was their normal bankcheck, all computer printed... except sure enough, it had THE NEXT DAY'S DATE ON IT.
What a lovely institution. Have you heard of ANY other institution (from banks to credit unions, to even 7-11s) that POST-DATE their money orders, cashiers checks, and bankchecks for the NEXT DAY? Even when paid with cash (we're not talking about waiting for funds to clear here folks). This is how it spits it out from the computer.
DO NOT WASTE YOUR TIME AND MONEY DEALING WITH THIS TERRIBLE INSTITUTION. I joined them back when they had good CD rates and had to fix problem after problem after problem for the simplest things. It got to be so bad that the ONLY account I now have with them is their simple savings account, and virtually don't use it at all. There is NOTHING good to say about NavyFed.
But I just had to laugh. Not even something as SIMPLE as turning CASH into a BANK CHECK could be done there without INSTITUTIONALLY screwing the customer yet again. Post-dating a bank check for the next day?! When it's all automatic and computer printed?
DON'T WASTE YOUR TIME OR MONEY. I have now cleaned out all my funds from there (except for the $5 to hold the account). I'm done with them. I have enough other things to do in life than deal with these incompetent morons. Don't get me wrong, I know every institution can mess up from time to time. With these guys it is EVERY, EVERY, EVERY SINGLE TIME. I'm done.
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Navy Federal Credit Union had $370.35 million in non-current loans and owned real-estate with $7.19 billion in equity and loan loss allowances on hand to cover it. This gives Navy Federal Credit Union a Texas Ratio of 5.15% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Navy Federal Credit Union experienced no significant changes from 5.45% as of March 31, 2013 to 5.15% as of March 31, 2014, resulting in a positive change of 5.47%.This indicates that the balance sheet and financial strength for Navy Federal Credit Union has had no significant changes in recent periods.
In the past year, Navy Federal Credit Union has increased its total deposits by $2.65 billion, resulting in 6.68% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Navy Federal Credit Union has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Navy Federal Credit Union has $58.12 billion in assets with $7.19 billion in equity, resulting in a capitalization level of 12.37%, which is excellent.
|Assets and Liabilities|
|Equity Capital||$6.53 billion|
|Loan Loss Allowance||$657.51 million|
|Unbacked Noncurrent Loans||$348.03 million|
|Real Estate Owned||$22.32 million|
|Historic Data - March 2013|
|Equity Capital||$6.03 billion|
|Loan Loss Allowance||$654.13 million|
|Unbacked Noncurrent Loans||$348.03 million|
|Real Estate Owned||$19.02 million|
|Profit Margin - Quarterly|
|Net Interest Margin||1.43%|
|Return on Assets||1.5%|
|Return on Equity||13.38%|
|Interest Income||$731.37 million|
Always verify rates and promotions with the bank or credit union. We are not Navy Federal Credit Union, we are a rate comparison website and can not provide official rates or promotions.
|0.25%||-||-||SEP IRA Share|
|0.25%||-||-||Roth IRA Share|
|0.60%||$100k||-||Jumbo Money Market Savings|
|0.60%||$100k||-||Jumbo IRA Money Market Savings|
|0.55%||$50k||-||IRA Money Market Savings|
|0.55%||$50k||-||Money Market Savings|
|0.55%||$50k||-||ESA Money Market Savings|
|0.45%||$25k||-||Premium Business Checking|
|0.05%||-||-||Active Duty Checking|
|0.05%||-||-||Business Plus Checking|
|3.00%||$50||$3k||12 Month Special EasyStart Certificate|
|2.55%||$100k||-||7 Year CD|
|2.30%||$100k||-||6 Year CD|
|2.15%||$100k||-||5 Year CD|
|1.65%||$100k||-||4 Year CD|
|1.40%||$100k||-||3 Year CD|
|1.05%||$100k||-||24 Month CD|
|0.95%||$100k||-||18 Month CD|
|0.85%||$100k||-||12 Month CD|
|0.75%||$100k||-||9 Month CD|
|0.75%||$100||-||12 Month EasyStart Certificate|
|0.65%||$100k||-||6 Month CD|
|0.60%||-||-||3 Month - 5 Year SaveFirst Account|
|0.55%||$100k||-||3 Month CD|
|0.41%||$500||-||3 Year Variable Share Certificate|
|3.00%||$50||$3k||12 Month Special EasyStart IRA|
|3.00%||$50||$3k||12 Month Special EasyStart ESA|
|2.55%||$100k||-||7 Year IRA|
|2.55%||$100k||-||7 Year ESA|
|2.30%||$100k||-||6 Year IRA|
|2.30%||$100k||-||6 Year ESA|
|2.15%||$100k||-||5 Year IRA|
|2.15%||$100k||-||5 Year ESA|
|1.65%||$100k||-||4 Year IRA|
|1.65%||$100k||-||4 Year ESA|
|1.40%||$100k||-||3 Year IRA|
|1.40%||$100k||-||3 Year ESA|
|1.05%||$100k||-||24 Month IRA|
|1.05%||$100k||-||24 Month ESA|
|0.95%||$100k||-||18 Month IRA|
|0.95%||$100k||-||18 Month ESA|
|0.85%||$100k||-||12 Month IRA|
|0.85%||$100k||-||12 Month ESA|
|0.75%||$100k||-||9 Month IRA|
|0.75%||$100k||-||9 Month ESA|
|0.75%||$100||-||12 Month EasyStart IRA|
|0.75%||$100||-||12 Month EasyStart ESA|
|0.65%||$100k||-||6 Month IRA|
|0.65%||$100k||-||6 Month ESA|
|0.55%||$100k||-||3 Month IRA|
|0.55%||$100k||-||3 Month ESA|
|0.41%||$500||-||3 Year Variable IRA|
|0.41%||$500||-||3 Year Variable ESA|