Santander Bank, N.A is headquartered in Wilmington and is the 5th largest bank in the state of Delaware. It is also the 29th largest bank in the nation. It was established in 1907 and as of September of 2013, it had grown to 8,500 employees at 705 locations. Santander Bank, N.A has a B+ health rating.
Read the fine print before you take out an IRA CD. They will charge your account $ 25.00 for a trustee to trustee transfer. I know of no other bank that charges for this service. Bank elsewhere!
I have been banking with Sovereign Bank on the East Coast, (NJ, PA) for a very long time, but since this bank added Santander Group I have noticed the rude customer service via their 1-800#. This bank also has dishonest bank practices since the name change to Santander Group especially toward the poor. I keep a running total of all my banking yet they continue to charge me $35.00 fees stating my account had insufficient funds. The dispute is they say that all my checks came in the same day my direct deposit came in, but the twist here is that they always say the check came in last, how am to believe them when this happens continually. There is a very tricky game they are playing with customers accounts especially when it relate to the very poor who live from paycheck to paycheck. When you call the customer service representatives they don't even try to understand what is going on they just see what is before them on the computer. Sovereign Bank seems desperate and they would rather steal from the poor and justify why they their not giving your money back. My husband closed his account 1 year ago because of this, but I tried to stay with them because I felt I could be very careful watching my account, but I find that they have a secret way to bounce your account anyway. I closed my account with them today and the woman at the bank fought with me toe and nail because I wanted to close it. Tell me what is their problem? If you have not had a problem with them yet, keep on banking it is in the making.
Sovereign Bank is the worst financial institution I have ever had the misfortune to do business with. Steer very clear. I have 2 accounts. A personal, and a Joint account. They have both of my debit cards setup to come from one account, and thus cause me to over draw. I have called to correct this many times, they claim its fixed but it never gets fixed. Even though they acknowledge their mistake they refuse to remove the insufficient fund fees. They are a disgrace to banking and as soon as I can pay off all of my over drafts I will close all accounts with them and switch to credit unions. Nothing can be worse than this experience has been. Their customer service is non-existent.
Unfortunetly 0 stars is not an option. I have had nothing but problems with them. They don't care about their customers once they have hustled you into opening with them in the first place. They are not helpful at all and have no problem saying the customer is wrong. They can not take credit if one of their employees makes a mistake. I am now in the process of switching banks and can not wait to actually like where I bank!
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2013 Santander Bank, N.A had $1.11 billion in non-current loans and owned real-estate with $13.67 billion in equity and loan loss allowances on hand to cover it. This gives Santander Bank, N.A a Texas Ratio of 8.10% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Santander Bank, N.A decreased slightly from 9.16% as of September 30, 2012 to 8.10% as of September 30, 2013, resulting in a positive change of 11.55%.This indicates that the balance sheet and financial strength for Santander Bank, N.A has improved slightly in recent periods.
In the past year, Santander Bank, N.A has decreased its total deposits by -$855.25 million, resulting in -1.68% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Santander Bank, N.A has shown is average.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Santander Bank, N.A has $74.22 billion in assets with $13.67 billion in equity, resulting in a capitalization level of 18.42%, which is excellent.
|FDIC Certificate #||29950|
|Assets and Liabilities|
|Equity Capital||$12.80 billion|
|Loan Loss Allowance||$875.97 million|
|Unbacked Noncurrent Loans||$1.02 billion|
|Real Estate Owned||$87.89 million|
|Historic Data - September 2012|
|Equity Capital||$12.87 billion|
|Loan Loss Allowance||$980.12 million|
|Unbacked Noncurrent Loans||$1.02 billion|
|Real Estate Owned||$82.21 million|
|Profit Margin - Quarterly|
|Net Interest Margin||2.5%|
|Return on Assets||0.61%|
|Return on Equity||3.7%|
|Interest Income||$1.75 billion|
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