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Should Have Listened To My Mom

I went back to TCF after having issues with Bank of America. For a while I was happy, but now I am not.

They seem to post transactions at their own will. Then even when everything shows a positive balance - they charge NSF fees for items that still allow for positive balance.

I called and asked why this happened - and the representative did some double talk. That basically reminded me of the double talk I received from the rep. from Bank of America.

I know double talk when I hear it. But now I have to pay up my account because of the double NSF fee charges I received from them.

But be warned - if you go through the same thing, do NOT expect any help. I wanted to fight the fees, but they said there was nothing I could do. There should always be a chance to fight fees if the customer feels they are not right.

Just think before you chose TCF. My mom told me they were probably going to screw me over (like they did before), but I wanted to give them another chance - to prove her and myself wrong.

That was a mistake, cause my Mom was correct it seems.

Closed My Accounts After Discovering They Started Stealing My Money Through New Fees

TCF claimes to have notified all of their customers by "flyer" that there are imporetant changes to their accounts.   Nothing posted in their lobby, doors and the tellers are not warning you.  They now changed the rules on you checking and if you fo not have $10,000 dollars with them and some other requirements they will start charging your Account $9.95 a month.  Unfortunately they did very Little to warn their customers and when you find out by the deduction on your statement, they will not refund your money telling you that they "notified" you.  BEWARE they "notify" you in such a way that you are guaranteed to miss it.  Spoke to several other customers outside of TCF, none of them knew of the new policies either!  Bunch of crooks! 

TCF Policies - Customer Convenience Is Not A Priority

My local TCF Branch is excellent, knowledgeable, and pleasant to deal with.  Recently, I've had two issues where I've needed to contact them, and found that the local phone number was disconnected and replaced with the corporate 800 number, so you can no longer contact your branch directly.  I received incorrect information about IRA's and one of my accounts from the 800 number, and had to drive to the branch to get it straightened out!  Obviously, customer convenience is not a top priority!  Two other banks that I deal with both have their branches accessible by phone, so why would TCF decide to restrict customer access to their branches?

TCF's fees are getting higher and TCF seems anxious to impose them.  I just had an overdraft fee due to a timing issue where funds left my account quickly but took a day to replenish.  I was hit with a $37.00 overdraft fee!  Luckily I had TCF's recommended overdraft protection, but when I called them they said that the protection didn't apply, hence the charge!  Perhaps I'm too simplistic, but I have difficulty understanding overdraft protection that doesn't protect when you have an overdraft!  So, I called back to check and was told that there was no overdraft protection on my account!  It appears that someone else is as confused as I am!

I'm going to check my other banks and the credit union in the area to see which of them offers more of what I'm looking for, like ease of access and sensible customer service, and will likely transfer all of my accounts to another financial institution.

Worst Bank In Minneapolis, MN

TCF Bank charges $35.00 a pop if your account is overdrawn $0.1 or $10,000. They post NSF fees first, so your account continues to be overdrawn after other transactions have posted.

Sometimes, you are maxed out but the online record is off, and then you are hit with NSFs fees in a tsunami effect.

Customer service is always bad. The IDS location is a sweat shop and their service slow.

Better bank somewhere else.

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Health

Data for Q1 2014

Institution Health

B+

Texas Ratio

GRADE:
B

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 TCF National Bank had $332.02 million in non-current loans and owned real-estate with $2.16 billion in equity and loan loss allowances on hand to cover it. This gives TCF National Bank a Texas Ratio of 15.35% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A

The Texas Ratio for TCF National Bank decreased dramatically from 22.77% as of March 31, 2013 to 15.35% as of March 31, 2014, resulting in a positive change of 32.60%.This indicates that the balance sheet and financial strength for TCF National Bank has improved dramatically in recent periods.

Deposit Growth

GRADE:
A

In the past year, TCF National Bank has increased its total deposits by $510.63 million, resulting in 3.54% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth TCF National Bank has shown is excellent.

Capitalization

GRADE:
A

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. TCF National Bank has $18.81 billion in assets with $2.16 billion in equity, resulting in a capitalization level of 11.50%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #28330
Year Established1923
Employees6618
Primary RegulatorOCC
Assets and Liabilities
Assets$18.81 billion
Loans$16.08 billion
Deposits$14.95 billion
Equity Capital$1.92 billion
Loan Loss Allowance$247.05 million
Unbacked Noncurrent Loans$268.57 million
Real Estate Owned$63.45 million
Historic Data - March 2013
Assets$18.53 billion
Equity Capital$1.77 billion
Loan Loss Allowance$263.60 million
Unbacked Noncurrent Loans$268.57 million
Real Estate Owned$71.76 million
Profit Margin - Quarterly
Net Interest Margin4.79%
Return on Assets0.97%
Return on Equity9.59%
Interest Income$217.66 million
Rates

Always verify rates and promotions with the bank or credit union. We are not TCF National Bank, we are a rate comparison website and can not provide official rates or promotions.

TCF National Bank Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.05%$10k-TCF Premier Savings
0.05%$500-TCF Power Savings
0.05%$500-TCF Power Savings - Opened Online
0.05%$10k-TCF Premier Savings - Opened Online
0.03%$2,500-TCF Growth Savings - Opened Online

TCF National Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.05%$10k-TCF Small Business Money Market
0.05%$10k-TCF Power Money Market
0.05%$10k-TCF Power Money Market - Opened Online
0.01%$1k-Growth Money Market - Opened Online

TCF National Bank Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.05%$50k-TCF Premier Checking
0.05%$50k-TCF Premier Checking Plus
0.05%$50k-TCF Premier 50+ Checking
0.05%$50k-TCF Premier 62+ Checking
0.05%$50k-TCF Premier 50+ Checking - Opened Online
0.05%$50k-TCF Premier 62+ Checking - Opened Online
0.05%$50k-TCF Premier Checking - Opened Online

TCF National Bank CD Rates

DetailsAPYMINMAXPRODUCT
0.70%$500-19 Month CD - New Money
0.50%$500-12 Month CD - New Money
Locations

TCF National Bank has 429 locations. Click to view all TCF National Bank locations.