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Should Have Listened To My Mom

I went back to TCF after having issues with Bank of America. For a while I was happy, but now I am not.

They seem to post transactions at their own will. Then even when everything shows a positive balance - they charge NSF fees for items that still allow for positive balance.

I called and asked why this happened - and the representative did some double talk. That basically reminded me of the double talk I received from the rep. from Bank of America.

I know double talk when I hear it. But now I have to pay up my account because of the double NSF fee charges I received from them.

But be warned - if you go through the same thing, do NOT expect any help. I wanted to fight the fees, but they said there was nothing I could do. There should always be a chance to fight fees if the customer feels they are not right.

Just think before you chose TCF. My mom told me they were probably going to screw me over (like they did before), but I wanted to give them another chance - to prove her and myself wrong.

That was a mistake, cause my Mom was correct it seems.

Closed My Accounts After Discovering They Started Stealing My Money Through New Fees

TCF claimes to have notified all of their customers by "flyer" that there are imporetant changes to their accounts.   Nothing posted in their lobby, doors and the tellers are not warning you.  They now changed the rules on you checking and if you fo not have $10,000 dollars with them and some other requirements they will start charging your Account $9.95 a month.  Unfortunately they did very Little to warn their customers and when you find out by the deduction on your statement, they will not refund your money telling you that they "notified" you.  BEWARE they "notify" you in such a way that you are guaranteed to miss it.  Spoke to several other customers outside of TCF, none of them knew of the new policies either!  Bunch of crooks! 

TCF Getting Crazy With Fees

I will be leaving TCF shortly due to their fee structure and loopholes used to gather those fees. I realized today that TCF has been charging the $5 POS debit card fees since June. This is the same ridiculous fee BOA was going to charge and backed off because of the uproar. TCF just started charging this fee quietly without any fanfare and no one has said boo about it. I admit that I was not paying as close attention to my accounts as should have been. I called customer service in order to find an explanation and they told me that they have always charged $0.30 per transaction when the card is used as a debit card in a POS capacity. This makes no sense since the fees have only started appearing since June of 2011 and there is no way to charge $0.30 per transaction and ever get to $5 even. Also, the fee is the same every month. Where is the uproar about TCF or maybe people did not even realize it has been going on. Well I am starting an uproar about it.

Recently, my girlfriend realized that she did not have enough money in her checking account to cover an automatic payment that was coming out. She went to the bank and deposited CASH. The teller told her that since she deposited the CASH before the payment was made she would be fine and be assessed no fees. This is where it gets interesting. My girlfriend checked the account the next day and the CASH deposit was still pending. The CASH deposit did not clear for 5 days. My girlfriend was charged a $28 overdraft fee and TCF will not reverse the fee.

Needless to say we will both be pulling our accounts very shortly!

***DON't BANK AT TCF EVER!!!!!***

This is the absolute worst bank I have ever had in my life. I liked the idea that TCF was open when other banks were not, due to my work schedule. I soon found out that was the only good thing about them. Here are some of my issues:
1. I closed one of my checking accounts due to fradulant activity and opened a new one. The problem was they only closed my account to debit & then charged me fees because I obviously did not have any money in it. Even worse they expected me to pay the fees even though it was there mistake.
2. I need to get a signature guarantee stamp for a insurance policy of my deceased father. I was the beneficiary and when I called on the phone to see if they could do it they said yes. I went into the branch give her the statement, my id, and everything else she told me to bring and then they told me they can't do it because the statement does not say I'm the beneficiary! WTF first off it's really none of their business the purpose of the signature guarantee is verify that I am the person signing the document. I was sending it to a different company anyway that does have all my info! I went into Wells Fargo and they did it for me with no problems at all!
3. They tried to charge their customers $28/day in overdraft fees regardless if you spend any money during those days or not.
4. Their customer service is horrible!! They don't care about their customers at all! It doesn't matter what branch I go into someone always has an attitude for no reason.
5. I finally decided to close my accounts once and for all and they said I couldn't do it because something was pending. I put money in the account since their was automatic payment going through then they told me they sent it back and charged me a ton of fees. I called the customer service line and they said they couldn't do anything about that even though I spoke to the person at the bank when I made the deposit and they said my account will be fine to close once the payment goes through. Another lie!! I paid some of the fees so I could just get this account cancelled. Typcial overnight, scam bank.
6. Their online banking is horrible. It is hard to follow & it is cheap. My new bank makes it so much easier to see your deposits, withdrawls, balances etc.



Data for Q4 2013

Institution Health


Texas Ratio


The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 TCF National Bank had $346.74 million in non-current loans and owned real-estate with $2.12 billion in equity and loan loss allowances on hand to cover it. This gives TCF National Bank a Texas Ratio of 16.39% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend


The Texas Ratio for TCF National Bank decreased dramatically from 26.37% as of December 31, 2012 to 16.39% as of December 31, 2013, resulting in a positive change of 37.86%.This indicates that the balance sheet and financial strength for TCF National Bank has improved dramatically in recent periods.

Deposit Growth


In the past year, TCF National Bank has increased its total deposits by $375.87 million, resulting in 2.65% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth TCF National Bank has shown is above average.



Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. TCF National Bank has $18.4 billion in assets with $2.12 billion in equity, resulting in a capitalization level of 11.50%, which is excellent.

Institution Statistics

FDIC Certificate #28330
Year Established1923
Primary RegulatorOCC
Assets and Liabilities
Assets$18.40 billion
Loans$15.67 billion
Deposits$14.57 billion
Equity Capital$1.86 billion
Loan Loss Allowance$252.23 million
Unbacked Noncurrent Loans$277.87 million
Real Estate Owned$68.87 million
Historic Data - December 2012
Assets$18.27 billion
Equity Capital$1.75 billion
Loan Loss Allowance$267.13 million
Unbacked Noncurrent Loans$277.87 million
Real Estate Owned$96.98 million
Profit Margin - Quarterly
Net Interest Margin4.83%
Return on Assets0.83%
Return on Equity8.49%
Interest Income$877.68 million

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TCF National Bank has 429 locations. Click to view all TCF National Bank locations.