121 Financial Credit Union

Overview / Commentary
701 Riverside Park Place
Jacksonville, FL 32204

121 Financial Credit Union is headquartered in Jacksonville and is the 33rd largest credit union in the state of Florida. It is also the 597th largest credit union in the nation. It was established in 1935 and as of December of 2023, it had grown to 135 employees and 49,909 members at 8 locations. 121 Financial Credit Union's CD rates are 4X the national average, and it has a C+ health rating.

Field of Membership Restrictions

Membership in 121 Financial Credit Union is open to those who live, work, or attend school in the Florida counties of Alachua, Baker, Bradford, Clay, Columbia, Duval, Flagler, Nassau, Putnam, St. Johns, or Union. Current or retired employees of a telecommunications company (BellSouth, AT&T, etc.) also qualify for membership. Family members of a current 121 Financial membership are eligible to join.
See current membership details

Reviews (8)

Personalized Service

Posted by: |

I've found the service at 121 Financial to be friendly and personal.  I've compared their rates with others in town and they're pretty much in the middle or upper middle.  They do treat me like a person and not a number.

Best Credit Union In Jax

Posted by: |

Customer service is number 1 - I didn't have to wait long and had a wonderful experience. My loan was approved and I drove straight to the dealership, purchased my new car and was even able to easily set up my payments to be made automatically which gave me .25% discount on my already low rate! Thank you 121 Financial!

Customer Service

Posted by: |

Ok, their customer service is zero. I waited 28 min for someone to answer the phone and when it was answered she said can i put you on hold to research she never came back to the line now we are at 47 minutes and I finally hung up how is this ok? Terrible terrible service.

Be Afraid .. Be Very Afraid

My experience with 121 Financial CU has not been good. I have been accessed so many fees it is crazy. My other CU in Ohio was never like this!

Loans Go Anywhere Else!

Posted by: |

recently I experience some financial difficulties, I was supposed to get a extension on 2 accounts. my auto loan and a on secured revolving line of credit. the truck never got 30 days past due, the unsecured line 60 days. my member privileges revoked I can only deal with collections even current though now. however the unsecured line of credit, basically a credit card goes over 30 days, collections calls and threatens to repo my current truck. stay away!

The WORST Credit Union In Town

I hav been with 121 (previously Florida Telco) for 8 years.  I have a checking account, a savings account, and have had a personal loan with them.  Everytime I go (no matter which branch), I get the worst service of any bank/credit union I have ever dealt with.  I closed my accounts today and would advise anyone looking for a credit union or bank to look elsewhere.  The rates are high and the service is bad to say the least. 

Stay Away From Fla Telco (121 Fian)

 Has to be the worst experience with a credit union I have ever had.  No costumer service, high and shady fees, and loan practices that border on the Illeagal in my opinion. Get your loans and accounts anywhere but here

Florida Telco They See How Far Your Money Can Go For Them

Posted by: |

FL Telco has been the worst experience with a lending institution I have ever had. No customer service, fee driven, and practices that border on outright fraud. Stay away from FL Telco.


Health Grade Components

NCUA #61605
Year Chartered1935
Primary Regulator
Profit Margin
Return on Assets - YTD0.26%
Return on Equity - YTD3.62%
Annual Interest Income$34.4MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$693.8MM$656.7MM
LoansQ4 2023vs Q4 2022$485.1MM$442.7MM
DepositsQ4 2023vs Q4 2022$545.2MM$602MM
Equity CapitalQ4 2023vs Q4 2022$50.8MM$48.1MM
Loan Loss AllowanceQ4 2023vs Q4 2022$4.5MM$3MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$5.3MM$2.8MM
Real Estate OwnedQ4 2023vs Q4 2022$0$600K
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Always verify rates and promotions with the bank or credit union. We are not 121 Financial Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

121 Financial Credit Union Savings Account Rates

0.30%*$50k*-IRA Savings
OTHER TIERS: 0.05% $100 - $5k | 0.15% $5k - $50k
0.10%$100-Regular Savings Account
0.10%$100-Reserve Savings Account
0.10%$100-Holiday Savings Account
0.10%$100-Youth Savings
0.10%$100-Special Purpose Share Accounts
0.10%$100-Summer Savings
0.01%--Health Savings Account

121 Financial Credit Union Money Market Rates

1.50%*$250k*-Premier Money Market
OTHER TIERS: 1.25% $50k - $250k
1.25%*$50k*-Money Market Account
OTHER TIERS: 1.10% $2.5k - $50k

121 Financial Credit Union Checking Account Rates

0.10%*$50k*-Business Checking
OTHER TIERS: 0.05% $7.5k - $50k
0.10%$2.5k-Right Choice Plus Checking

121 Financial Credit Union CD Rates

4.45%$25k-5 Month CD Special
3.90%$500-24 Month CD
3.65%$500-12 Month CD
3.65%$500-36 Month CD
3.45%$500-48 Month CD
3.45%$500-60 Month CD
3.25%$500-18 Month CD
2.45%$500-6 Month CD
0.10%$500-3 Month CD

121 Financial Credit Union IRA Rates

4.45%$25k-5 Month IRA Special
3.90%$500-24 Month IRA
3.65%$500-12 Month IRA
3.65%$500-36 Month IRA
3.45%$500-48 Month IRA
3.45%$500-60 Month IRA
3.25%$500-18 Month IRA
2.45%$500-6 Month IRA
0.10%$500-3 Month IRA

121 Financial Credit Union Locations
Branch Office8101 Normandy BlvdJacksonville, FL 32221-6648
Branch Office6801 Blanding BlvdJacksonville, FL 32244-4418
Branch Office9700 Touchton Rd Ste 104Jacksonville, FL 32246-8316
Branch Office14023 Revell DrJacksonville, FL 32218-7250
Branch Office11112 San Jose Blvd Unit 5Jacksonville, FL 32223
Branch Office9730 Hutchinson Park DrJacksonville, FL 32225
Branch Office1714 Blanding BlvdMiddleburg, FL 32068
Corporate Office701 Riverside Park PlJacksonville, FL 32204-3358

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