121 Financial Credit Union is headquartered in Jacksonville and is the 33rd largest credit union in the state of Florida. It is also the 565th largest credit union in the nation. It was established in 1935 and as of June of 2023, it had grown to 137 employees and 49,478 members at 8 locations. 121 Financial Credit Union's money market rates are 3X the national average, and it has a B health rating.
Membership in 121 Financial Credit Union is open to those who live, work, or attend school in the Florida counties of Alachua, Baker, Bradford, Clay, Columbia, Duval, Flagler, Nassau, Putnam, St. Johns, or Union. Current or retired employees of a telecommunications company (BellSouth, AT&T, etc.) also qualify for membership. Family members of a current 121 Financial membership are eligible to join.
See current membership details
I've found the service at 121 Financial to be friendly and personal. I've compared their rates with others in town and they're pretty much in the middle or upper middle. They do treat me like a person and not a number.
Customer service is number 1 - I didn't have to wait long and had a wonderful experience. My loan was approved and I drove straight to the dealership, purchased my new car and was even able to easily set up my payments to be made automatically which gave me .25% discount on my already low rate! Thank you 121 Financial!
Ok, their customer service is zero. I waited 28 min for someone to answer the phone and when it was answered she said can i put you on hold to research she never came back to the line now we are at 47 minutes and I finally hung up how is this ok? Terrible terrible service.
My experience with 121 Financial CU has not been good. I have been accessed so many fees it is crazy. My other CU in Ohio was never like this!
recently I experience some financial difficulties, I was supposed to get a extension on 2 accounts. my auto loan and a on secured revolving line of credit. the truck never got 30 days past due, the unsecured line 60 days. my member privileges revoked I can only deal with collections even current though now. however the unsecured line of credit, basically a credit card goes over 30 days, collections calls and threatens to repo my current truck. stay away!
I hav been with 121 (previously Florida Telco) for 8 years. I have a checking account, a savings account, and have had a personal loan with them. Everytime I go (no matter which branch), I get the worst service of any bank/credit union I have ever dealt with. I closed my accounts today and would advise anyone looking for a credit union or bank to look elsewhere. The rates are high and the service is bad to say the least.
Has to be the worst experience with a credit union I have ever had. No costumer service, high and shady fees, and loan practices that border on the Illeagal in my opinion. Get your loans and accounts anywhere but here
FL Telco has been the worst experience with a lending institution I have ever had. No customer service, fee driven, and practices that border on outright fraud. Stay away from FL Telco.
Overall | |
---|---|
NCUA # | 61605 |
Year Chartered | 1935 |
Employees | 137 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.3% |
Return on Equity - YTD | 4.36% |
Annual Interest Income | $16.1MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2023vs Q2 2022 | $725.6MM$677.7MM |
Loans | Q2 2023vs Q2 2022 | $457.9MM$437.6MM |
Deposits | Q2 2023vs Q2 2022 | $580.4MM$621.4MM |
Equity Capital | Q2 2023vs Q2 2022 | $48.2MM$49.6MM |
Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$2.9MM |
Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $2.8MM$1.6MM |
Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not 121 Financial Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
1.50%* | $250k* | - | Premier Money Market | ||
OTHER TIERS: 1.25% → $50k - $250k | |||||
1.25%* | $50k* | - | Money Market Account | ||
OTHER TIERS: 1.10% → $2.5k - $50k |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.10%* | $50k* | - | Business Checking | ||
OTHER TIERS: 0.05% → $7.5k - $50k | |||||
0.10% | $2.5k | - | Right Choice Plus Checking |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
3.45% | $500 | - | 60 Month CD | |
3.40% | $500 | - | 48 Month CD | |
3.35% | $500 | - | 36 Month CD | |
3.15% | $500 | - | 24 Month CD | |
3.05% | $500 | - | 18 Month CD | |
2.90% | $500 | - | 12 Month CD | |
2.25% | $500 | - | 6 Month CD | |
0.10% | $500 | - | 3 Month CD |
121 Financial Credit Union Locations | ||
---|---|---|
Branch Office | 8101 Normandy Blvd | Jacksonville, FL 32221-6648 |
Branch Office | 6801 Blanding Blvd | Jacksonville, FL 32244-4418 |
Branch Office | 9700 Touchton Rd Ste 104 | Jacksonville, FL 32246-8316 |
Branch Office | 14023 Revell Dr | Jacksonville, FL 32218-7250 |
Branch Office | 11112 San Jose Blvd Unit 5 | Jacksonville, FL 32223 |
Branch Office | 9730 Hutchinson Park Dr | Jacksonville, FL 32225 |
Branch Office | 1714 Blanding Blvd | Middleburg, FL 32068 |
Corporate Office | 701 Riverside Park Pl | Jacksonville, FL 32204-3358 |