VyStar Credit Union is headquartered in Jacksonville and is the 2nd largest credit union in the state of Florida. It is also the 13th largest credit union in the nation. It was established in 1952 and as of December of 2023, it had grown to 2,254 employees and 926,588 members at 95 locations. VyStar Credit Union's CD rates are 4X the national average, and it has a B+ health rating.
Membership in VyStar Credit Union is open individuals who live or work in the Florida counties of Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Citrus, Clay, Columbia, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hernando, Hamilton, Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Leon, Levy, Liberty, Madison, Marion, Nassau, Okaloosa, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, Walton, Wakulla and Washington or the Georgia counties of Camden, Charlton, Glynn and Ware. Family of current members or membership-eligible individuals may also join.
See current membership details
Just got an email offering 5.25% on a limited time offering for a new CD
***UPDATE: VyStar contacted me and resolved my issue. I am satisfied! Thank you.***
I am a victim of fraud and VyStar is penalizing me for it. I did not physically lose nor lost my card. I did not give out my information to anyone illegitimate. It got hacked into and money stolen from it. Vystar is charging me a liability fee when I was always told by them that the money is federally insured, and in case of illegitimate transactions, all of it will be refunded to me. I thought that a credit union like Vystar will give me piece of mind, but in reality there are just as careless, incompetent, and profit driven as Big Banks. Vystar is supposed to be non-profit. Why are they making members pay for their insecure cards? Members are NOT at fault because VyStar cybersecurity safeguards are too weak to withstand hacking. It is VyStar’ responsibility to place electronic safeguards on the cards ISSUED BY THEM. It’s bad enough that hard earned money was stolen from me, but now the institution that is supposed to protect my money is stealing it again.
I have been banking with Vystar for over 30 years and I have never seen customer services as poor as it is now. I know covid changed things but vystar has let their service go down hill. I know I'm not the only one because every time I go in there are people complaining about the wait times and lack of service.
Every time they have an update or an upgrade you can be sure you will not be able to use your app or log online. When are they going to get some people that know what they are doing? They are getting worse by the minute. It is time to start looking around.
Overall | |
---|---|
NCUA # | 68490 |
Year Chartered | 1952 |
Employees | 2254 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.18% |
Return on Equity - YTD | 0.7% |
Annual Interest Income | $612.3MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2023vs Q4 2022 | $13.58B$13.66B |
Loans | Q4 2023vs Q4 2022 | $9.51B$9.47B |
Deposits | Q4 2023vs Q4 2022 | $10.05B$10.57B |
Equity Capital | Q4 2023vs Q4 2022 | $3.53B$2.94B |
Loan Loss Allowance | Q4 2023vs Q4 2022 | $88.7MM$49.7MM |
Unbacked Noncurrent Loans | Q4 2023vs Q4 2022 | $92.7MM$76.3MM |
Real Estate Owned | Q4 2023vs Q4 2022 | $0$0 |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.