Adirondack Bank

Overview / Commentary
185 Genesee Street
Utica, NY 13501

Adirondack Bank is headquartered in UTICA and is the 54th largest bank in the state of New York. It is also the 1,025th largest bank in the nation. It was established in 1898 and as of September of 2023, it had grown to 205 employees at 19 locations. Adirondack Bank's CD rates are 4X the national average, and it has a B health rating.

Reviews (7)

A great banking experience!

My relationship with Adirondack Bank goes back to when I opened my first bank account. I can honestly say that every interaction I have had with tellers, or representatives over the phone has been nothing short of a pleasure; they are never anything but kind and understanding.

In terms of fees, there are almost none; I have a checking and a savings account both free of any fees. The only time I have ever encountered a fee with this bank was when I over-drafted my account, any over-draft over the amount of $20.00 will land you a $25.00 fee. However upon contacting the bank they set up over-draft protection on my account, and were nice enough to waive the fee as it was my "first offence", if you will.

In terms of offering competitive features and products, how does 3% positive interest on both your checking and savings account sound? Well, if you sign up for their paperless statements and direct-deposit your paychecks each month instead of cashing paper checks you will get 3% APY. That's a pretty crazy-high rate of positive interest for a no-minimum-balance account.

If I could name one thing I do not like about this bank, it would be their mobile/web banking. While it works (usually without much of a hitch), it is quite minimal while compared with larger bank's mobile banking. However, being a somewhat regional bank, with only somewhere in the ballpark of 20 branches I suppose it is great to be offered this feature at all!

A great banking experience all things considered. They have never done me wrong.

Lost Over 1 GRAND With This Bank

I live in Ilion, but went to college at Cortland. The closest branch to Cortland is in Utica, which is about an hour and a half away. While I was at Cortland, my account was hacked. I contacted the bank, and they said I had to come in person to resolve the issue. I told them I couldn’t and asked if they could close my account so I didn’t continue to lose money (I had only lost about $30 at the time) and they said yes. I started banking with key bank and stopped paying attention to my Adirondack bank account. A few months later, I get a letter in the mail that my account had been overdrafted and my account was in the negatives, mind you, I had my account set up so once it hit $0, it wouldn’t allow any more purchases. They had told me they closed my account, yet I continued to lose money. I had over a grand in my account before it was hacked. They then refused to give me my money back that I lost and gave me a number to call and that number didn’t help either. I asked them to close my account again and they said they would. Now, over a year later, and after being told twice that my account was closed, I accidentally transferred money from my cashapp to my adk account because I forgot to switch my cash app transfer to my new account. Now, that money is in my adk account that was supposedly closed twice, and they’re making me come in to resolve it. Please don’t bank here. Any other bank is better.


Posted by: |

i had an account with this bank for my disabled child 5 years ago .. ssa deposited to the wrong account which overdrew the account . at this point i am living in florida . i called the bank to find out how to resolve the overdraft they said i had to come in i explained where i lived they said i still had to come in .. 6 months later i was told when i received a letter that i HAD TO COME IN TO RESOLVE IT .. i live 1200 miles away! it did not matter .. how am i supposed to come in??? they said well we are putting you on chexsystems .. i said well i cant come in .. they hung up .. 5 years later i am still UNABLE to resolve this unless i fly to ny to resolve it .. this is the ONLY bank i have ever seen that literally REFUSES to resolve an issue like this ... GET WITH THE 21st century .. i mean you are refusing to even allow me to mail you a check! .. WORST BANK EVER


After you have provided all that is requested by the pleasant bank employee, just before closing the deal, but AFTER you are obligated for significant fees, they demand that you CLOSE any credit cards to which they are sending funds. They reassure you that you can tell those companies NOT to close your accounts and maintain them, AND they tell you that you can use your other accounts anyway. NOT TRUE. Adirondack BANK got ALL of my credit card accounts closed. This surprise came the morning I was leaving on a business trip, which I had to cancel, since one cannot rent cars, hotel rooms, etc., without a credit card. STAY AWAY from Adirondack Bank unless you want to have mayhem put into your life and your business relationships damaged.

Must Open Account In Person

I inquired about opening an account, and received an e-mail back saying you must open the account in person, and they only have branches in the upstate New York area.

Adirondack Bank Is Incompetent.

Posted by: |

I'm unable to do the only thing I've tried, a simple monthly transfer.CAN'T be done at the bank ! Phone help in Utica was unable to get it to work. Bottom line is the bank can't do the simplest thing. After over one month and hours of screwing around I give up. I'm closing the account and moving across the street. I am very very disappointed. I wish there was some way for me to charge you for all the wasted time and effort. The person I was trying to send to is now charged a $30 late fee. I don't expect you to pay it. But you certainly should. Note that there is also a $147.00 negative service charge against Adirondack Bank which I also don't expect to get. Come to think of it, I don't expect ANYTHING from this bank.

Horrible Service And No Accountability

Posted by: |

Two reasons I am unhappy with Adirondack Bank. First, I deposited $400 cash right before a trip, and asked specifically that it was available immediately. I was told with cash it would be available. I was covering a motel room at 11pm in a different state and had no money??? I had to use the cash I had on me, and called the next day only to be told They could do nothing until Monday. When I returned I was informed that the computer entered $4.00 instead of 400.00. I would say if the books did not balance at the end of the day it should have been fixed then. Second reason is I went to deposit a payroll check, and found I was over-drafted by $60.00, and was told they would need to hold the check because of this. It was a $1061.00 check!!! I was depositing more than what was over, and have been a customer for over 10 years. What a way to treat the customer. I will be banking somewhere else now!! Rome ,NY and Boonville, NY branches need to get a clue !!! I have heard of many of these issues as of late and even as I waited in line heard of a problem, and the teller saying don't leave our bank we are really good. Oh well !!! there are lots of banks competing for business, must be ADirondack doesn't need it.


Health Grade Components

FDIC Certificate #28380
Year Established1898
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.52%
Return on Equity - YTD8.56%
Annual Interest Income$28.4MM
Assets and Liabilities
AssetsQ3 2023vs Q3 2022$974MM$1.01B
LoansQ3 2023vs Q3 2022$617.6MM$562.8MM
DepositsQ3 2023vs Q3 2022$878.3MM$896MM
Equity CapitalQ3 2023vs Q3 2022$57.5MM$55.7MM
Loan Loss AllowanceQ3 2023vs Q3 2022$4.4MM$4.6MM
Unbacked Noncurrent LoansQ3 2023vs Q3 2022$6MM$8.1MM
Real Estate OwnedQ3 2023vs Q3 2022$0$126K
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Always verify rates and promotions with the bank or credit union. We are not Adirondack Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Adirondack Bank Savings Account Rates

0.10%--IRA Savings
0.05%*$5m*-Loyalty Savings
OTHER TIERS: 0.01% Up to $500k | 0.03% $500k - $5m
0.03%*$10k*-Health Savings Account
OTHER TIERS: 0.01% Up to $2.5k | 0.02% $2.5k - $10k
0.01%$1-Adirondack Children's Savings
0.01%$10-Holiday Club
0.01%$100-Hometown Savings

Adirondack Bank Money Market Rates

0.05%*$5m*-Loyalty Money Market
OTHER TIERS: 0.01% Up to $250k | 0.03% $250k - $5m

Adirondack Bank Checking Account Rates

0.50%*-$15keCo Checking - 2 Qualifiers
OTHER TIERS: 0.02% $15k+
0.15%*-$15keCo Checking - 1 Qualifier
OTHER TIERS: 0.02% $15k+

Adirondack Bank CD Rates

4.02%$1k-6 Month to less than 1 Year CD
4.02%$1k-Business 6 Month to less than 1 Year CD
3.66%$1k-1 Year to less than 18 Month CD
3.66%$1k-Business 1 Year to less than 18 Month CD
3.25%$1k-18 Month to less than 2 Year CD
3.25%$1k-Business 18 Month to less than 2 Year CD
0.65%$1k-47 Month Relationship Plus CD
0.65%$1k-Business 47 Month Relationship Plus CD
0.60%$1k-47 Month Relationship CD
0.60%$1k-Business 47 Month Relationship CD
0.50%$1k-4 Year to less than 5 Year CD
0.50%$1k-5 Year or More CD
0.50%$1k-Business 4 Year to less than 5 Year CD
0.50%$1k-Business 5 Year or More CD
0.40%$1k-3 Year to less than 4 Year CD
0.40%$1k-Business 3 Year to less than 4 Year CD
0.40%$1k-30 Month Relationship Plus CD
0.40%$1k-Business 30 Month Relationship Plus CD
0.35%$1k-30 Month Relationship CD
0.35%$1k-Business 30 Month Relationship CD
0.25%$1k-2 Year to less than 3 Year CD
0.25%$1k-Business 2 Year to less than 3 Year CD
0.20%$1k-13 Month Relationship Plus CD
0.20%$1k-18 Month Relationship Plus CD
0.20%$1k-Business 13 Month Relationship Plus CD
0.20%$1k-Business 18 Month Relationship Plus CD
0.15%$1k-13 Month Relationship CD
0.15%$1k-18 Month Relationship CD
0.15%$1k-Business 13 Month Relationship CD
0.15%$1k-Business 18 Month Relationship CD
0.10%$1k-3 Month to less than 6 Month CD
0.10%$1k-Business 3 Month to less than 6 Month CD

Adirondack Bank IRA Rates

4.02%$1k-6 Month IRA
3.66%$1k-12 Month IRA
3.25%$1k-24 Month IRA
0.50%$1k-48 Month IRA
0.50%$1k-60 Month IRA
0.40%$1k-36 Month IRA


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