Hello, my name is Mr. Spencer. I wanted to express my gratitude and appreciation to Ms. Julie Thomas, a banker at the Stuebner Airlines location. Recently, I opened a new business account with Amegy Bank. Ms. Thomas, was timely, courteous, and well prepared to assist me. In fact, she helped me obtain a formal copy of the business EIN, directly from the IRS. I have never before experienced a banker from any organization, exercise so much patience and diligence in such a process. Because her actions were so extraordinary, I felt compelled to share my experience. It’s those kinds of acts that, if continued, will sustain me as a lifetime customer with AmegyBank. Thank you for employing some of the best people and creating a memorable experience.
I opened my first checking account with them nearly 15 years ago. At that time it was a small local bank with only a handful of branches and it was called Southwest Bank. I opened the account since they were close to my job and that made it very convenient. They offered direct deposit checking accounts with no fees. I knew the tellers at the bank and they are always friendly and helpful. A few years ago they got bought out by a slightly bigger local bank called Amegy Bank. This is still a good bank and now has more branches, which is handy since I work in different areas of town all the time. They have a drive through, which is an absolute must for me since I am always on the go. The website is decent, but definitely needs some upgrading and easier access features. A mobile app would be nice that would offer mobile depositing.
Amegy USE to be an outstanding regional bank. Over the last few years it has, from my business and personal experience deteriorated to being a poor bank. Their telephone and on line service is slow, not intuitive, agents are poorly trained and only marginally helpful.
It's horrible! I've been locked out of Zelle recently and had to re order my card. I will definitely be switching.
I banked with them starting at the age of 16 I'm 31 now and its definitely lost its customer service. They DO NOT CARE. I'll definitely be switching this coming up week 10/3/22
|FDIC Certificate #||2270|
|Return on Assets - YTD||0.89%|
|Return on Equity - YTD||12.56%|
|Annual Interest Income||$1.16B|
|Assets and Liabilities|
|Assets||Q2 2022vs Q2 2021||$87.78B$87.21B|
|Loans||Q2 2022vs Q2 2021||$51.90B$50.93B|
|Deposits||Q2 2022vs Q2 2021||$79.06B$76.11B|
|Equity Capital||Q2 2022vs Q2 2021||$5.63B$8.03B|
|Loan Loss Allowance||Q2 2022vs Q2 2021||$508.7MM$534.6MM|
|Unbacked Noncurrent Loans||Q2 2022vs Q2 2021||$191.5MM$288.8MM|
|Real Estate Owned||Q2 2022vs Q2 2021||$0$1.4MM|
Rates for Amegy Bank are currently being reviewed.