American Heritage Credit Union
American Heritage Credit Union is headquartered in Philadelphia and is the 5th largest credit union in the state of Pennsylvania. It is also the 81st largest credit union in the nation. It was established in 1948 and as of March of 2025, it had grown to 636 employees and 323,020 members at 33 locations. American Heritage Credit Union has a B+ health rating.
Field of Membership Restrictions
Membership in American Heritage Federal Credit Union is open to anyone through membership in the Kids-N-Hope Foundation. Membership is also open to individuals who live, work, worship, or attend school in the Pennsylvania cities of Ambler, Bensalem, Bridgeport, Bristol, Bryn Athyn, Butler, Cheltenham, Conshohocken, Fort Washington, Norristown, Penndel, Philadelphia, Souderton, Southampton, Tullytown, Villanova, or Warminster Heights, and employees of more than 700 Select Employer Groups.
See current membership details
Receiving Loan Payment Nightmare
The nicest people work here. You can tell over the phone that they do care and their culture is wholsesome. Having said that, I believe that their systems need upgrading. I have an auto loan with this bank and I tell you, it is very confusing and difficult to make a loan payment on their site. I have to constantly use my other credit union (PSECU) to send AHCU money. Making a payment should be the EASIEST of all financial transactions, however, with American Heritage Credit Union, that does not seem to be the case
This Bank Takes Your Money
My experience with this institution is extremely negative. I had savings, checking and kids savings account with AMHFCU. Due to the lack of branches in and around Bucks County PA I did not find the institution to be very convenient for everyday use and as such left my money inactive for a few years. When I checked back in the bank depleted 2/3 of my kids accounts down to zero with their inactive account fees and was more than half way through depleting my account when I went into the branch. I visited the Feasterville branch (40E Street Road, Feasterville, PA, 19053) and spoke to Sean (member service advisor) who told me the bank would give me back pennies on the dollar that was taken and noted I should feel lucky that he is even offering me any monies back. This position was backup by Christina (assistant branch manager). I once thought that banks would facilitate your financial growth not contribute to your financial demise and in the process be rude and disrespectful to their customers....I guess I was mistaken in this belief... I would not recommend this institution to anyone looking to grow their nest egg.
Require All Slips Signature
I stopped going to Red Lion Rd before the plandemic. The reason was the girls were putting in complaints about me and referencing certain things they felt not so comfortable. Well be respectful to the dress code and stop dressing up skanks. One dressed up like they were a night club or something.
I did consult a lawyer and the lawyer told me nothing they could do about it and they have to deal with their bullshit.
Coin machines not even worth it. the teller machines not worth it. no one needs to look to see what your amts in your accounts are.
If I had a loan close to being paid off I would go some place else. The programmer needs to do better job.
This Place Is A Joke
Been a member for over a year....it took almost two months to join this dump. It was harder to join this credit union than it was just to get my mortage. Nevertheless, after joining I applied for a credit card since I was told they offer big limits on their cards. Took the credit inquiry and was approved for 10k....awesome right? Nope! The decision was reversed after they saw I don't live in Pennsylvania. Never told me up front might as well not become a member if you don't live here because banking needs you may have will NOT be given to you. Over a year as a member and every time I have called them the reps on their member video chats (who by the way are the most fake individuals you will ever come across) ask me if I want to close my account...with a smile on their face. A complete joke. When I tell them no that's when I get their attitude. Like our rudeness didn't scare you off? Well okay what do you want because we are not giving you anything besides a checking account....cool! Glad I spent months attempting to join a credit union that will ONLY offer me a checking account. When I've asked for more than a checking account 100% of the time I am told we take care of the members that are in our community and even though you're a member you need to find a bank close to where you live. Think again assholes....I'm parking my whooping $5 there forever and will be getting my hard works worth by rating you 1/5 stars wherever I can find and will be cussing out every agent that I come in contact with. Am I salty? Nah just pissed that these people wasted my time and I will make sure I waste theirs as much as I want. Gotta love those membership perks hahaha
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 5621 |
| Year Chartered | 1948 |
| Employees | 636 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.39% |
| Return on Equity - YTD | 5.11% |
| Annual Interest Income | $64.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $5.04B$4.86B |
| Loans | Q1 2025vs Q1 2024 | $3.62B$3.64B |
| Deposits | Q1 2025vs Q1 2024 | $3.96B$3.73B |
| Equity Capital | Q1 2025vs Q1 2024 | $386.4MM$357.3MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $46.9MM$45.5MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $38.8MM$51.7MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$1.4MM |
