Andrews Federal Credit Union


Overview / Commentary
800-487-5500
5711 Allentown Rd
Suitland, MD 20746

Founded in 1948 by just eight people with $5 each, Andrews Federal Credit Union now provides a variety of financial products and services to over 120,000 members throughout Washington, DC, Maryland, New Jersey, and Virginia. It also serves members at select military outposts in Germany, Belgium, and the Netherlands.

There are a variety of personal depository banking products available from the credit union. These include savings accounts, checking accounts, Certificates of Deposit (CDs), and money market accounts. Andrews Federal Credit Union requires a basic savings account for membership, but it also offers Individual Retirement Account (IRA) savings accounts, as well as holiday savings accounts, vacation savings accounts, and youth savings accounts. As for checking accounts, the credit union provides both non-interest-bearing and interest-bearing options, depending upon the account balance. Standard CDs are available, as well as Traditional, Educational, and Roth IRAs available as CDs. CD terms range from 6 months to 84 months, and higher interest rates are available for larger “jumbo” CD balances. The credit union also offers personal loans, credit, insurance, and investment services.

Andrews Federal Credit Union also provides business savings accounts and business checking accounts. The latter vary by account balance and number of transactions. In addition to these deposit account products, business loans and other business services – such as payroll and merchant processing – are also available.

Field of Membership Restrictions

Membership in Andrews Federal Credit Union is open to anyone through the American Consumer Council. Membership is also open to those who live, work, worship, or attend school in Washington, D.C.; military and civilian personnel from Joint Base Andrews or Joint Base McGuire-Dix-Lakehurst; and other military-related qualifications.
See current membership details

Related Posts

New Increased Rates Offer You More Value And Savings For Your Future. - 9/29/2022

I believe Andrews FCU made some broad changes in many of the certificate products this week, but I am not able to confirm for certain which certificate variety or terms were changed as there seems to be no charting available on DA. I think that they now have a "raise your rate" certificate that I don't recall seeing recently and while the top APY isn't earth shattering, 24 - month 3.05%, 36 - Month - 3.30%, & 48 - Month - 3.10% is does allow a maximum of three (3) opportunities to raise your rate with certain requirements. https://www.andrewsfcu.org/Learn/Resources/Rates/Share-Certificate-Rates

5% Share Saving Account Andrews FCU - 9/25/2022

only up to 1k Savings Rates | MD DC VA NJ Savings Rates | Andrews (andrewsfcu.org)

Andrews Federal Credit Union Adds Competitive 7-Month CD Special - 9/22/2022

Andrews Federal Credit Union (easy membership) has added a competitive 7-month Share Certificate Special. $1k min/$50k max opening deposit of new money..

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Just Opened 7-Yr 3% IRA CD's Remotely

Posted by: |

As a remote customer not related to Andrews I'd say the service is pretty good and the process went smoothly.

The steps include -
1. Joining ACC online
2. Joining AFCU online (both instantaneous, pay $5 each with credit card)
3. Print/fill out and priority mail Trustee-to-Trustee fund transfer request form (form 302 from website) to AFCU (2-day)
4. AFCU mails request form to Fidelity (2-day)
5. Fidelity wires fund to AFCU (free from Fidelity and no charge for inbound from AFCU).
6. In the meantime print/fill out an IRA application form (form 98 from website) then scan/email to AFCU before the arrival of the fund.
7. Rate is locked once fund is received.

No Customer Service

Posted by: |

I have called everyday for 4 weeks and cannot get a customer service representative on the phone.I used their automated call back feature and no one has called back.
I cannot get quicken to update since they switched from cm netter . I`ve tried everything ,delete accounts , go in through quicken, delete , manual download . It continues to lump my 2 Cd`s into one account . Very frustrating .

Not Only Very Long Wait On Phone To Talk To Rep But Rep Does Not Know The Answer And You Have A Second Wait

I made a deposit through shared branching for $100,000. I had been told previously by one rep that after I made the deposit I needed to call to have the money put into their advertised CD. I called and was told by the rep I spoke with that my money was on hold for 12 days and there was nothing that could be done until then. When I became upset with that response, she said she would transfer me to the main office. Luckily I was not disconnected but did have another long wait. I explained to the second rep that I did not want to withdraw the money, just open a CD. The second rep said she could open the CD and would have the hold removed. After a lengthy wait, she did so. Not an easy process. Were it not for the 9 mo. CD at 2.75% I would never deal with this credit union again.

They Want To Foreclose, Do Not Care About Their Customers

Posted by: |

Everyone, please be careful when dealing with Andrews Federal Credit Union. They were just bought out by Dovenmuehle. Who by the way have a one star rating out of 5 online. I have a short sale, actually the only part of the deal that is short is the second trust. In the last few weeks they got bought out and the loan is serviced by Dovenmuehle. Total unresponsiveness, promising to get the approval letter to me for weeks. Passing the buck back and forth between both companies. I am so fed up. We were approved for the short sale, just need the official letter. No one wants to take responsibility to give it. I think they want to see this home go into foreclosure!!!!!!!!
#andrewsfederalcreditunion #totallyunresponsive #andrewsfederalcredituniondoesntcare
#andrewsferderalcreditunionpassesthebuck
#dovenmuehledoesntcareaboutcustomers
#dovenmuehlepassesthebuck

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Health
B+

Health Grade Components

Overall
NCUA #5754
Year Chartered1948
Employees291
Primary Regulator
Profit Margin
Return on Assets - YTD0.66%
Return on Equity - YTD7.32%
Annual Interest Income$40.1MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$2.45B$2.21B
LoansQ2 2022vs Q2 2021$1.94B$1.80B
DepositsQ2 2022vs Q2 2021$1.86B$1.82B
Equity CapitalQ2 2022vs Q2 2021$216.0MM$209.2MM
Loan Loss AllowanceQ2 2022vs Q2 2021$17.1MM$30.9MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$18.9MM$11.8MM
Real Estate OwnedQ2 2022vs Q2 2021$0$1.2MM
Rates

Rates for Andrews Federal Credit Union are currently being reviewed.

Locations

Availability



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