Founded in 1948 by just eight people with $5 each, Andrews Federal Credit Union now provides a variety of financial products and services to over 120,000 members throughout Washington, DC, Maryland, New Jersey, and Virginia. It also serves members at select military outposts in Germany, Belgium, and the Netherlands.
There are a variety of personal depository banking products available from the credit union. These include savings accounts, checking accounts, Certificates of Deposit (CDs), and money market accounts. Andrews Federal Credit Union requires a basic savings account for membership, but it also offers Individual Retirement Account (IRA) savings accounts, as well as holiday savings accounts, vacation savings accounts, and youth savings accounts. As for checking accounts, the credit union provides both non-interest-bearing and interest-bearing options, depending upon the account balance. Standard CDs are available, as well as Traditional, Educational, and Roth IRAs available as CDs. CD terms range from 6 months to 84 months, and higher interest rates are available for larger “jumbo” CD balances. The credit union also offers personal loans, credit, insurance, and investment services.
Andrews Federal Credit Union also provides business savings accounts and business checking accounts. The latter vary by account balance and number of transactions. In addition to these deposit account products, business loans and other business services – such as payroll and merchant processing – are also available.
Membership in Andrews Federal Credit Union is open to anyone through the American Consumer Council. Membership is also open to those who live, work, worship, or attend school in Washington, D.C.; military and civilian personnel from Joint Base Andrews or Joint Base McGuire-Dix-Lakehurst; and other military-related qualifications.
See current membership details
As a remote customer not related to Andrews I'd say the service is pretty good and the process went smoothly.
The steps include -
1. Joining ACC online
2. Joining AFCU online (both instantaneous, pay $5 each with credit card)
3. Print/fill out and priority mail Trustee-to-Trustee fund transfer request form (form 302 from website) to AFCU (2-day)
4. AFCU mails request form to Fidelity (2-day)
5. Fidelity wires fund to AFCU (free from Fidelity and no charge for inbound from AFCU).
6. In the meantime print/fill out an IRA application form (form 98 from website) then scan/email to AFCU before the arrival of the fund.
7. Rate is locked once fund is received.
I have called everyday for 4 weeks and cannot get a customer service representative on the phone.I used their automated call back feature and no one has called back.
I cannot get quicken to update since they switched from cm netter . I`ve tried everything ,delete accounts , go in through quicken, delete , manual download . It continues to lump my 2 Cd`s into one account . Very frustrating .
Andrews does not allow ACH pull fund transfers from an outside institution. You need to originate the request from the outside institution to send funds to your Andrews account. Andrews only allows ACH push transfers to outside institutions. I think this policy is below par.
Save yourself the aggravation and take 50 basis point less somewhere else and don’t get aggravated worse than anything in the world. They are the worst credit union I have ever done business with and I’ve done business for over 50 years. they are terrible. That’s why so many bad reviews run run run run. Absolutely no customer service whatsoever none if you like talking to the wall this is your company. Enough said if you don’t understand by now you’ll never understand.
Overall | |
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NCUA # | 5754 |
Year Chartered | 1948 |
Employees | 327 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.8% |
Return on Equity - YTD | 8.17% |
Annual Interest Income | $56.3MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2023vs Q2 2022 | $2.42B$2.45B |
Loans | Q2 2023vs Q2 2022 | $1.96B$1.94B |
Deposits | Q2 2023vs Q2 2022 | $1.92B$1.86B |
Equity Capital | Q2 2023vs Q2 2022 | $238.9MM$216.0MM |
Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$17.1MM |
Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $22.0MM$18.9MM |
Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not Andrews Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.15% | $1.5k | - | Boost Checking | |
0.05% | $5k | - | Business Partnership Checking |