Arbor Financial Credit Union is headquartered in KALAMAZOO and is the 24th largest credit union in the state of Michigan. It is also the 475th largest credit union in the nation. It was established in 1935 and as of December of 2019, it had grown to 187 employees and 42,138 members at 8 locations. Arbor Financial Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Arbor Financial Credit Union is open to those who live, work, or worship anywhere in Michigan.
See current membership details
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Fantastic Service!
Wow..I wish every CU was this easy to work with. Submitted my app and was approved literally within 30 minutes. Super easy. Needed to wire some $$ to them to open a Certificate (CD) and a very helpful supervisor somehow became aware of my transfer and proactively got involved to help. Talked with her several times, and it was AWESOME to talk to someone across the state in Michigan vs. say, India. Really professional and helpful. And to the poster who said they only post in the AM - they posted my wire transfer in the late PM, right before the back office was closing for the day - so, no idea what you were referring to.
Hope they continue to offer competitive rates into the future as I would like to have a long relationship with this CU. They're on the smaller side in terms of total assets under management, but have been around since something like 1935. Hoping for good things ahead..
PS: the website for the application process is awesome..like many CUs, the website for online banking seems to have some issues..rating that part accordingly.
Arbor Financial Customer Experience (Kalamazoo, MI)
Arbor Financial in Kalamazoo, Michigan is a friendly and welcoming bank in the local area. It mainly serves people who work in the education fields but also serves others. I have been banking here for many years and have found that the tellers know me by name and face and put a big smile on my face when they see me pull up. I have never had any negative experiences with this bank. I have always been able to access my money whenever I needed it and have never had any hidden or surprise fees associated with my account. I currently have such a good relationship with the bank that I have worked with their marketing representative to get Arbor Financial a table at my work events so that they can be more visible to the teachers at my school. I enjoy promoting them because of how wonderful of service they have provided me with over the years.
Slow Deposit Posting
If you're in need of money don't bank here. Very slow at deposits, they only post in the a.m. Really!
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 61708 |
| Year Chartered | 1935 |
| Employees | 187 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.88% |
| Return on Equity - YTD | 9.55% |
| Annual Interest Income | $27.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $655.5MM$573.4MM |
| Loans | Q4 2019vs Q4 2018 | $547.2MM$474.7MM |
| Deposits | Q4 2019vs Q4 2018 | $513.1MM$458.3MM |
| Equity Capital | Q4 2019vs Q4 2018 | $60.2MM$54.1MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $5.3MM$4.0MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $3.4MM$1.5MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $100.00K$115.00K |