Arbor Financial Credit Union

Overview / Commentary
1551 S 9TH ST
Kalamazoo, MI 49009-9404

Arbor Financial Credit Union is headquartered in KALAMAZOO and is the 24th largest credit union in the state of Michigan. It is also the 448th largest credit union in the nation. It was established in 1935 and as of June of 2020, it had grown to 190 employees and 43,339 members at 8 locations. Arbor Financial Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Arbor Financial Credit Union is open to those who live, work, or worship anywhere in Michigan.
See current membership details

Reviews (3)

Fantastic Service!

Wow..I wish every CU was this easy to work with. Submitted my app and was approved literally within 30 minutes. Super easy. Needed to wire some $$ to them to open a Certificate (CD) and a very helpful supervisor somehow became aware of my transfer and proactively got involved to help. Talked with her several times, and it was AWESOME to talk to someone across the state in Michigan vs. say, India. Really professional and helpful. And to the poster who said they only post in the AM - they posted my wire transfer in the late PM, right before the back office was closing for the day - so, no idea what you were referring to.

Hope they continue to offer competitive rates into the future as I would like to have a long relationship with this CU. They're on the smaller side in terms of total assets under management, but have been around since something like 1935. Hoping for good things ahead..

PS: the website for the application process is many CUs, the website for online banking seems to have some issues..rating that part accordingly.

Arbor Financial Customer Experience (Kalamazoo, MI)

Arbor Financial in Kalamazoo, Michigan is a friendly and welcoming bank in the local area. It mainly serves people who work in the education fields but also serves others. I have been banking here for many years and have found that the tellers know me by name and face and put a big smile on my face when they see me pull up. I have never had any negative experiences with this bank. I have always been able to access my money whenever I needed it and have never had any hidden or surprise fees associated with my account. I currently have such a good relationship with the bank that I have worked with their marketing representative to get Arbor Financial a table at my work events so that they can be more visible to the teachers at my school. I enjoy promoting them because of how wonderful of service they have provided me with over the years.

Slow Deposit Posting

Posted by: |

If you're in need of money don't bank here. Very slow at deposits, they only post in the a.m. Really!


Health Grade Components

NCUA #61708
Year Chartered1935
Primary Regulator
Profit Margin
Return on Assets - YTD0.55%
Return on Equity - YTD6.6%
Annual Interest Income$13.5MM
Assets and Liabilities
AssetsQ2 2020vs Q2 2019$787.8MM$652.9MM
LoansQ2 2020vs Q2 2019$561.8MM$496.1MM
DepositsQ2 2020vs Q2 2019$600.2MM$516.8MM
Equity CapitalQ2 2020vs Q2 2019$62.3MM$58.1MM
Loan Loss AllowanceQ2 2020vs Q2 2019$5.6MM$4.5MM
Unbacked Noncurrent LoansQ2 2020vs Q2 2019$3.6MM$1.9MM
Real Estate OwnedQ2 2020vs Q2 2019$100.00K$100.00K

Rates for Arbor Financial Credit Union are currently being reviewed.


Arbor Financial Credit Union Locations
Branch Office1551 S 9th StKalamazoo, MI 49009-9404
Branch Office701 S Paw Paw StLawrence, MI 49064-9507
Branch Office315 E SAINT JOSEPH STPAW PAW, MI 49079-1547
Branch Office811 W MICHIGAN AVETHREE RIVERS, MI 49093-2134
Branch Office2019 W Centre AvePortage, MI 49024-4815
Branch Office5991 GULL RDKALAMAZOO, MI 49048-4013
Branch Office5991 Gull RdKalamazoo, MI 49048-4013
Branch Office1389 M-89Otsego, MI 49078

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