SouthState Bank is headquartered in WINTER HAVEN and is the largest bank in the state of Florida. It is also the 52nd largest bank in the nation. It was established in 1992 and as of December of 2023, it had grown to 5,184 employees at 273 locations. SouthState Bank's money market rates are 14% higher than the national average, and it has an A health rating.
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Finally a bank I can love
I joined south state Bank (known as first federal at the time) a little over a year ago. After a bad relationship with a previous bank I was a little nervous about trusting another bank. From the very beginning their employees were very friendly, patient, and willing to help. They helped me pick the best account to suit me, which just happen to be their first free checking. So I was happy to have a checking account with no monthly fee. I never had any problems with them at all and when it came time to find a new car they provided me with a loan at only 1.99 Apr. It has been well over a year and still love this bank.
Debit Card Blocking
Great bank unless you like to use your debit cards.. I use my card and the next attempt it is blocked. Call the # provided and get told cards are reactivated after verifying the transaction. But then go to lunch with the family and get embarrassed because card is declined... Call back and asked did I use the card at this restaurant...yes I did and you declined it... We're sorry your card is really activated and good for use... Declined again.. And again and again... Call back did you attempt to charge at such and such... Yes I did and you declined it.. We're sorry cards are good now. No they aren't they still get declined..... Now I have to wait till Monday to go into a branch and get it straight cause it is a sat. And y'all aren't open so I am careless until Monday.... It is straight b.s. that every time the card is used I have to verify the purchase and card is blocked..
Security Lockout
We have been dealing with this bank for many years and had good experience in the past.As of Recently our account will be locked out without any warning . We have to call and wait sometimes as long as 25 min before someone answers .
Staff at the local branch are very helpful
Wow, Just Wow?
This review simply won't matter because in the eyes of the corporate world it's just $36? It will matter less to them because I am poor and live paycheck to paycheck so when I close my account this week it won't even be noticed.
I have never signed up for, have, need, or want overdraft protection. It's the biggest scam and moneymaker they have! So, I had money hit my account and three minutes later transferred it to an internal account, still leaving a minimal positive balance. I used what was remaining and made a purchase, still with a balance. When checking my account later I see red numbers up and down? My explanation was because 'pending' money really don't belong me until it post and since they weren't open, screw me. Horrible... guess a couple weeks with out water won't be bad?
Data as of Q4 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 33555 |
| Year Established | 1992 |
| Employees | 5184 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.17% |
| Return on Equity - YTD | 9.42% |
| Annual Interest Income | $1.94B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2023vs Q4 2022 | $44.89B$43.9B |
| Loans | Q4 2023vs Q4 2022 | $31.98B$29.85B |
| Deposits | Q4 2023vs Q4 2022 | $37.16B$36.45B |
| Equity Capital | Q4 2023vs Q4 2022 | $5.8B$5.36B |
| Loan Loss Allowance | Q4 2023vs Q4 2022 | $456.6MM$356.4MM |
| Unbacked Noncurrent Loans | Q4 2023vs Q4 2022 | $110.9MM$66.5MM |
| Real Estate Owned | Q4 2023vs Q4 2022 | $837K$1MM |
