South State Bank


Overview / Commentary
803-771-2265
1101 1st Street S
Winter Haven, FL 33880

South State Bank is headquartered in Winter Haven and is the largest bank in the state of Florida. It is also the 57th largest bank in the nation. It was established in 1992 and as of September of 2021, it had grown to 5,119 employees at 303 locations. South State Bank has an A+ health rating.

Related Posts

SouthState Bank Offers $200 Checking Bonus In AL, FL, GA, NC, SC, VA - 9/25/2021

SouthState Bank is offering a $200 new checking bonus Alabama, Florida, Georgia, North Carolina, South Carolina, and Virginia now through October 16, 2021.

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Finally a bank I can love

Posted by: |

I joined south state Bank (known as first federal at the time) a little over a year ago. After a bad relationship with a previous bank I was a little nervous about trusting another bank. From the very beginning their employees were very friendly, patient, and willing to help. They helped me pick the best account to suit me, which just happen to be their first free checking. So I was happy to have a checking account with no monthly fee. I never had any problems with them at all and when it came time to find a new car they provided me with a loan at only 1.99 Apr. It has been well over a year and still love this bank.

Debit Card Blocking

Posted by: |

Great bank unless you like to use your debit cards.. I use my card and the next attempt it is blocked. Call the # provided and get told cards are reactivated after verifying the transaction. But then go to lunch with the family and get embarrassed because card is declined... Call back and asked did I use the card at this restaurant...yes I did and you declined it... We're sorry your card is really activated and good for use... Declined again.. And again and again... Call back did you attempt to charge at such and such... Yes I did and you declined it.. We're sorry cards are good now. No they aren't they still get declined..... Now I have to wait till Monday to go into a branch and get it straight cause it is a sat. And y'all aren't open so I am careless until Monday.... It is straight b.s. that every time the card is used I have to verify the purchase and card is blocked..

Security Lockout

Posted by: |

We have been dealing with this bank for many years and had good experience in the past.As of Recently our account will be locked out without any warning . We have to call and wait sometimes as long as 25 min before someone answers .
Staff at the local branch are very helpful

Terrible Customer Service

Posted by: |

I am refinancing my house and needed a mortgage statement to provide my current bank. I first attempted to print one online. I have three accounts with SouthState (mortgage, checking, boat loan) the only account I can print a statement for is my checking for some reason. So I called the bank. I requested a statement 2 weeks ago. I was told it would take 1-i3 business days to get it emailed to me. I was baffled. Isn’t this 2021? 3 days to email a statement. I reluctantly said ok. Statement never came. Called 3 days later. Same request. Same result. 14 days after my last two requests. Yesterday. I get on the phone get the same result. I lost it and said I am not getting off the phone until I get a statement. Provided the 5 security questions to the first customer care agent. Same result. Transfers me to the online banking department to “link” my other accounts so I could print my own statements. Unsuccessful. Transfers me to the loan department. So she said. She transferred me back to customer care. Same result. No statement. “Sir I am going to transfer you to the loan department” Me- I thought I was talking to the loan department. No sir. By this point I have been on the phone for 45 minutes. Yes 45 minutes. I have a conference call now starting. Keep in mind I am on my 4th different bank rep and have went thru the 5 security questions with each of these incompetent people to email a bank statement in 2021 where we can get Amazon to drop off an order with a drone to our front door. We can pickup our groceries the same day without getting out of our car. Not at SouthState. Long story short. The loan representative “promises” to have my statements emailed to me in the next 20 minutes. Fast forward 12 hours later. No email. I didn’t expect any different. I hope some reads this review before they pick this bank. We live in a world full of choices. Choose accordingly. I will be paying off every account I have with this comedy of a financial institution. It doesn’t make financial sense to my portfolio. I should reserve my cash, but that is how much distain I have for this bank. I have accounts with first citizens and bank of travelers rest. I would strongly suggest you check them out.

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Health
A+

Health Grade Components

Overall
FDIC Certificate #33555
Year Established1992
Employees5119
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.33%
Return on Equity - YTD10.73%
Annual Interest Income$817.4MM
Assets and Liabilities
AssetsQ3 2021vs Q3 2020$40.79B$37.72B
LoansQ3 2021vs Q3 2020$23.72B$25.25B
DepositsQ3 2021vs Q3 2020$33.63B$30.02B
Equity CapitalQ3 2021vs Q3 2020$4.94B$4.68B
Loan Loss AllowanceQ3 2021vs Q3 2020$314.1MM$440.2MM
Unbacked Noncurrent LoansQ3 2021vs Q3 2020$69.0MM$112.4MM
Real Estate OwnedQ3 2021vs Q3 2020$3.7MM$13.5MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

South State Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%*$100k*-Gold Savings
OTHER TIERS: 0.01% Up to $100k
0.01%--Personal Savings
0.01%--Health Savings Account
0.01%--Youth Savings
0.01%--Holiday Savings

South State Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%*$100k*-Personal Money Market
OTHER TIERS: 0.01% $2k - $100k

South State Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%*$100k*-Gold Checking
OTHER TIERS: 0.01% Up to $100k
0.01%--Choice Checking
0.01%--Community Hero Checking
Locations

Availability



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