South State Bank is headquartered in Columbia and is the largest bank in the state of South Carolina. It is also the 114th largest bank in the nation. It was established in 1934 and as of June of 2017, it had grown to 2,260 employees at 137 locations. South State Bank has an A+ health rating.
I have thoroughly enjoyed my experience at South State Bank. I primarily use South State Bank in order to deposit checks and for their debit card services. There have been times when I accidentally over drafted my account and after talking to my favorite representative, she had the overdraft charge cancelled. The overdraft was completely my fault, however, South State Bank was understanding of my situation and accommodated my needs. I have done business with larger banks and this is not the norm. When you are a client at South State Bank, you feel as if they really care about you.
South State Bank is a small, local bank that is starting to grow all over South Carolina. The people that work there are extremely friendly and make an effort to get to know you on a personal level. Every time I go in, the teller knows my name without even having to look it up. Their rates are competitive with other banks in the area. If possible, they will try to beat interest prices at other institutions in order to gain your business. The only downside is that there really are not any banks located out of South Carolina so traveling tends to be a little more difficult, especially if you were to run into an issue.
Great bank unless you like to use your debit cards.. I use my card and the next attempt it is blocked. Call the # provided and get told cards are reactivated after verifying the transaction. But then go to lunch with the family and get embarrassed because card is declined... Call back and asked did I use the card at this restaurant...yes I did and you declined it... We're sorry your card is really activated and good for use... Declined again.. And again and again... Call back did you attempt to charge at such and such... Yes I did and you declined it.. We're sorry cards are good now. No they aren't they still get declined..... Now I have to wait till Monday to go into a branch and get it straight cause it is a sat. And y'all aren't open so I am careless until Monday.... It is straight b.s. that every time the card is used I have to verify the purchase and card is blocked..
I am very disappointed in the un professional, spiteful and argumentative behavior of the staff at this location. The Mgr is not qualified to deal with issues and lacks the ability to problem solve. I had multiple issues with customer service, one with my debit card being shut off with no notice (and I had plenty of money in account) - when I went in the staff person was defensive and hostile and took at least 45 minutes to turn it back on. Also, they don't honor business checks without a 10 day hold even when check is from same community. The manager is the worst offender for customer service. Awful experience. Worst bank in Sumter.
|FDIC Certificate #||13425|
|Return on Assets - YTD||1.03%|
|Return on Equity - YTD||7.26%|
|Annual Interest Income||$203.7MM|
|Assets and Liabilities|
|Assets||Q2 2017vs Q2 2016||$11.15B$8.72B|
|Loans||Q2 2017vs Q2 2016||$8.21B$6.43B|
|Deposits||Q2 2017vs Q2 2016||$9.06B$7.19B|
|Equity Capital||Q2 2017vs Q2 2016||$1.64B$1.13B|
|Loan Loss Allowance||Q2 2017vs Q2 2016||$43.9MM$40.7MM|
|Unbacked Noncurrent Loans||Q2 2017vs Q2 2016||$38.3MM$37.3MM|
|Real Estate Owned||Q2 2017vs Q2 2016||$14.4MM$22.4MM|
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