I've been a customer of Axos for over 3 years and haven't had the same experience as the other reviewers. I LOVE using any ATM without worrying about fees, I find the livechat really convenient to get an answer, and their platform is pretty slick with some neat functionalities.. Sometime, I wonder why I didn't switch earlier
As a Nationwide Bank CD holder I didn't have any trouble getting my account set up at the time Nationwide was transferred to Axos Bank (referred to as Nationwide Bank as powered by Axos Bank), and I found the account dashboard to be much improved. When my CD matured, I checked Axos Bank rates which are much lower than other banks, so I closed it. What I didn't realize is there are a different set of rates for what is still called Nationwide Bank powered by Axos Bank than there are for Axos Bank, and much better rates at that. Had I known, I would have kept the CD there. And it looks like one can still open a CD under Nationwide/Axos Bank and get the better rates than what Axos Bank offers. Confusing.
Axos Bank says they are a nationwide bank, but only open during west coast times. Such a headache waiting 1/2 day for them to open. Can't reach customer service or anything until they get in the office west coast time.
Moving my accounts after significant issues getting them open. Online banking technical glitches galore. They might be good in a few years after they mature into a larger bank able to better service customers.
As other reviewers have mentioned, our business account was closed too with out any notice. Customer service wouldnt let us talk to any supervisor or manager. We are a small business and funds that we needed to run the business was stuck in a check which was sent by snail mail. We were out of funds for a total of 12 days. 7 days for mail and 5 days for the new bank to clear the check. Incurred late fees from credit card companies and our APR went high. This horrible bank wouldnt even wire transfer the funds to the new account. God forbid if you have a fraudulent transaction guess how helpful this bank is going to be.
|FDIC Certificate #||35546|
|Return on Assets - YTD||2.18%|
|Return on Equity - YTD||22.51%|
|Annual Interest Income||$167.2MM|
|Assets and Liabilities|
|Assets||Q1 2019vs Q1 2018||$10.17B$9.97B|
|Loans||Q1 2019vs Q1 2018||$9.12B$8.10B|
|Deposits||Q1 2019vs Q1 2018||$8.68B$8.01B|
|Equity Capital||Q1 2019vs Q1 2018||$979.7MM$924.4MM|
|Loan Loss Allowance||Q1 2019vs Q1 2018||$71.7MM$62.1MM|
|Unbacked Noncurrent Loans||Q1 2019vs Q1 2018||$44.5MM$30.8MM|
|Real Estate Owned||Q1 2019vs Q1 2018||$7.5MM$8.1MM|
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Rates for Axos Bank are currently being reviewed.
Axos Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 4350 La Jolla Village Drive, Suite 140 - San Diego, CA 92122