Popular (BPPR)

Deposits held and insured by Popular Bank

Overview / Commentary
787-724-3650
209 Avenida Luis Munoz River
San Juan, PR 00918
Deposits held and insured by Popular Bank
Reviews (3)

Good Bank Overall

Good bank with good service. Nothing incredible but pretty good bank overall, no real complaints.

Worst Service Ever

Posted by: |

BANCO POPULAR ES UN FRAUDE! Especialmente esta sucursal de cayey. Gente CUIDADO! Yo deposite un cheque a nombre de mi esposa la cual esta en la cuenta con migo de forma digital. Con el tiempo veo que no se refleja el cheque, intente ir al banco para verifica cual es el problema y me dicen que el cheque no aparece en el sistema que necesito crear una reclamación para el cheque y así lo hice, luego de una semana y media regreso a verificar porque aun no se ve reflejado en la cuenta. (Cabe destaca que mi esposa trabaja todos los días de 7:00am a 4:00pm) Voy a verificar nuevamente y esta vez me dicen que no me pueden ayudar porque tiene que venir ella personalmente a reclamar el cheque. Para colmo, le digo a la mujer en la oficina - entonces no vale de nada que ella y yo estemos casado porque ni un cheque puedo reclamar y la muy malcriada se atreve decirme que no que no vale nada mi matrimonio!!! NO SIRVEN!! y su customer service es el peor !!

I Regret Opening An Account With Them

Posted by: |

I regret ever opening an account with Popular.

The customer service is terrible, and the telephone service is incompetent. You can expect to call 3-4 times and the requests never gets completed.

They are a terrible waste of time.

And then there are the fees - the crazy fees. This bank add new fees all the time - unannounced.

Then you can spend your precious arguing with them about the fees - if you are lucky to get anyone on the phone.

There are far too many options today that are better than Popular.



Health
B+

Data as of Q1 2025

Data displayed below is for insuring bank: Popular Bank
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Health Grade Components

Overall
FDIC Certificate #34968
Year Established1999
Employees7320
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.11%
Return on Equity - YTD20.09%
Annual Interest Income$730MM
Assets and Liabilities
AssetsQ1 2025vs Q1 2024$59.14B$57.11B
LoansQ1 2025vs Q1 2024$25.3B$23.82B
DepositsQ1 2025vs Q1 2024$54.71B$53.46B
Equity CapitalQ1 2025vs Q1 2024$3.31B$2.94B
Loan Loss AllowanceQ1 2025vs Q1 2024$676MM$644MM
Unbacked Noncurrent LoansQ1 2025vs Q1 2024$294MM$325MM
Real Estate OwnedQ1 2025vs Q1 2024$52MM$81MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Popular (BPPR); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Popular (BPPR) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$250k*-Ahorro a Toda Hora
OTHER TIERS: 0.15% $500 - $25k | 0.25% $25k - $100k | 0.30% $100k - $250k
0.30%$1- U Save
0.20%$1-Club del Ahorro
0.10%$500-Accesso Universitario
0.10%$500-Acceso Popular

Popular (BPPR) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.45%*$250k*-Premium Money Market
OTHER TIERS: 0.15% $500 - $10k | 0.25% $10k - $25k | 0.30% $25k - $100k | 0.40% $100k - $250k

Popular (BPPR) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.06%*$1m*-Private Management Account
OTHER TIERS: 0.15% $500 - $10k | 0.20% $10k - $25k | 0.30% $25k - $50k | 0.45% $50k - $100k | 0.70% $100k - $250k | 0.85% $250k - $1m
0.30%*$100k*-MultiCuenta Popular
OTHER TIERS: 0.15% $500 - $25k | 0.25% $25k - $100k
0.15%$500-Premium Checking
Locations


Popular (BPPR) Locations
Hato Rey Branch526 Ponce De Leon AvenueSan Juan, PR 00918
Mall Of San Juan Branch1000 The Mall Of San Juan BoulevardSan Juan, PR 00924

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