Good bank with good service. Nothing incredible but pretty good bank overall, no real complaints.
BANCO POPULAR ES UN FRAUDE! Especialmente esta sucursal de cayey. Gente CUIDADO! Yo deposite un cheque a nombre de mi esposa la cual esta en la cuenta con migo de forma digital. Con el tiempo veo que no se refleja el cheque, intente ir al banco para verifica cual es el problema y me dicen que el cheque no aparece en el sistema que necesito crear una reclamación para el cheque y así lo hice, luego de una semana y media regreso a verificar porque aun no se ve reflejado en la cuenta. (Cabe destaca que mi esposa trabaja todos los días de 7:00am a 4:00pm) Voy a verificar nuevamente y esta vez me dicen que no me pueden ayudar porque tiene que venir ella personalmente a reclamar el cheque. Para colmo, le digo a la mujer en la oficina - entonces no vale de nada que ella y yo estemos casado porque ni un cheque puedo reclamar y la muy malcriada se atreve decirme que no que no vale nada mi matrimonio!!! NO SIRVEN!! y su customer service es el peor !!
I regret ever opening an account with Popular.
The customer service is terrible, and the telephone service is incompetent. You can expect to call 3-4 times and the requests never gets completed.
They are a terrible waste of time.
And then there are the fees - the crazy fees. This bank add new fees all the time - unannounced.
Then you can spend your precious arguing with them about the fees - if you are lucky to get anyone on the phone.
There are far too many options today that are better than Popular.
Overall | |
---|---|
FDIC Certificate # | 34968 |
Year Established | 1999 |
Employees | 7320 |
Primary Regulator | FED |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.11% |
Return on Equity - YTD | 20.09% |
Annual Interest Income | $730MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q1 2025vs Q1 2024 | $59.14B$57.11B |
Loans | Q1 2025vs Q1 2024 | $25.3B$23.82B |
Deposits | Q1 2025vs Q1 2024 | $54.71B$53.46B |
Equity Capital | Q1 2025vs Q1 2024 | $3.31B$2.94B |
Loan Loss Allowance | Q1 2025vs Q1 2024 | $676MM$644MM |
Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $294MM$325MM |
Real Estate Owned | Q1 2025vs Q1 2024 | $52MM$81MM |
Always verify rates and promotions with the bank or credit union. We are not Popular (BPPR); we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.45%* | $250k* | - | Premium Money Market | ||
OTHER TIERS: 0.15% → $500 - $10k | 0.25% → $10k - $25k | 0.30% → $25k - $100k | 0.40% → $100k - $250k |
Popular (BPPR) Locations | ||
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Hato Rey Branch | 526 Ponce De Leon Avenue | San Juan, PR 00918 |
Mall Of San Juan Branch | 1000 The Mall Of San Juan Boulevard | San Juan, PR 00924 |