Bank of the West is no longer doing business under that name because it has been merged or acquired. See the successor institution BMO.
I opened a checking account with BOTW 2 years ago. Initially no issues. Low fees for transactions and withdrawals. Nice staff inside locations. However, atms in my area are often out of work. Mobile app has been a pain. Does not work, crashes frequently, not too user friendly. The products are competetive but sometimea I wonder if going with a larger bank rather than a local one would be more convenient.
My experience with Bank of the West has been less than stellar. You are just a number in their system without any personalization to your account. The only thing that is seems they care about is that you have money in your account and are making transactions. Their mobile experience is fine but they seem to be the last of the bigger banks to implement any new technology. They have mobile deposits now but it was a year or 2 after all the other banks have rolled it out. They still are not reimbursing for ATM fees which seems to have become the norm for a lot of other banks. The only reason I have not switched is because it would be such a hassle switching over all my auto payments to a new account and I don't deal in cash too often to the ATM fees is not a big deal. Once I get some free time to take care of everything and tie up loose ends, I will be moving on from Bank of the West.
They allowed a skimmed card to be used over 3 days and continued to approve transactions even after the account was negative 1000.00 The branch manager was VERY rude and dismissive on the phone. The lady in the office actually got up and walked away from me mid sentence. They also charged me 600 in overdraft fees. Manager also said he was going to cancel the card that was skimmed and did in fact NOT do that and the card was used again. Oh and they charge THIRTY FIVE DOLLARS for overdraft fee's
THIS BANK IS A FRAUD AND SHOULD BE PROSECUTED.
This bank is so honest, helpful and caring. All the clerks are so kind and make me feel at home when I go to the bank. Just a note, there are two savings account to choose from, Online Savings and Classic Savings. I found Online Savings to be a much better option
We do not have health information for Bank of the West, because it is no longer an operational bank.
Sorry, we do not have rate data for Bank of the West.
Sorry, but we do not have location data for Bank of the West. Its headquarters is located at 295 Bush Street - San Francisco, CA 94104