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One Bank of Tennessee

One Bank of Tennessee


Overview / Commentary
onebanktn.com
931-528-5441
140 S Jefferson Ave
Cookeville, TN 38501

One Bank of Tennessee is headquartered in COOKEVILLE and is the 17th largest bank in the state of Tennessee. It is also the 704th largest bank in the nation. It was established in 1901 and as of June of 2024, it had grown to 232 employees at 20 locations. One Bank of Tennessee has an A health rating.

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Reviews (2)

Not A Bank For The Working Class

Posted by: |

I opened up a account with them two years ago and at the first of this year I had some fraudulent charges $235 and they took care of them like they should but when I got my new card I had even used it and it got hit again in one day I had to pay $10 for a new card and in three months I there was more fraudulent charges $1225 this time and they say it was my fault even me telling them I never been on any of them website never they said they was reoccurring charges when they was only on there one time finally could see there was fraudulent charges because they would run it through for one dollar and then they would hit it for $80 and Gary Medley was the one who said I did them said your one card got fraudulent charges after having it for one day and like I told him I never used it, so what’s it say about the bank that he didn’t care he wasn’t reimbursing my money so people if you bank there and you get fraudulent charges don’t look to have them reimbursed this banks, like the government stick it to the workingman

1

Worst Bank I’Ve Ever Held An Account With

Posted by: |

I would HIGHLY NOT RECOMMEND this bank. I’ve never been made to feel so unappreciated by a bank as I have by this one. Twice I’ve had my account locked because a suspicious charge was made. Cool I’m super glad that they are watching for those things but I received NO CALLS OR MESSAGES asking if it was even my charge or not. Both times I was hugely inconvenienced because both happened on a weekend and one was a holiday weekend so I couldn’t even talk to anyone or get a new card till they were open again. I was left with no way no make any purchases. Even worse because I had ordered pizzas for my sons birthday party and didn’t know my card was locked till I went there and I couldn’t use my card. Had to have a friend come and pay for the pizzas till I could pay them back. Today I did receive a text message at 5:00am asking if I had made a particular charge. First time I received a message before they locked my card. Anyhow I had not made that charge and text back and said I didn’t. The bank then did call me and went over the last few charges to see if those were mine and then told me I had to go in and get a new card. So I go in there today and I’m told that they now charge $10 for me to replace my card. I can understand if you charge $10 to replace a lost card but when charges were made on my account that were not mine and I already have to go change everything that was attached to that card I certainly don’t feel like charging your loyal customers a $10 fee is very appropriate. Pam Dillion was the one who helped me and was very rude and not very helpful at all. While $10 is not much it sure shows how this bank feels about the customers who hold their money in this bank. I’ve had other experiences with this bank that were also not great. I am closing my account asap and will be solely using my other account at SouthEast across the street for all my banking needs. One Bank is the worst bank I’ve ever had an account with.

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Health
A

Data as of Q2 2024

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #8432
Year Established1901
Employees232
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.23%
Return on Equity - YTD20.31%
Annual Interest Income$35.8MM
Assets and Liabilities
AssetsQ2 2024vs Q2 2023$1.59B$1.5B
LoansQ2 2024vs Q2 2023$990.4MM$929.9MM
DepositsQ2 2024vs Q2 2023$1.45B$1.39B
Equity CapitalQ2 2024vs Q2 2023$98MM$80.5MM
Loan Loss AllowanceQ2 2024vs Q2 2023$5.3MM$5.1MM
Unbacked Noncurrent LoansQ2 2024vs Q2 2023$51K$120K
Real Estate OwnedQ2 2024vs Q2 2023$0$0
Rates

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Locations

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