Banner Bank is headquartered in Walla Walla and is the 3rd largest bank in the state of Washington. It is also the 115th largest bank in the nation. It was established in 1890 and as of June of 2021, it had grown to 2,063 employees at 163 locations. Banner Bank has an A+ health rating.
Looking for a good, smaller bank?
In my experience, I have not had good interactions with any of the big banking institutions. Their customer service was impersonal. They had a fee for every little thing you needed to do. After trying out smaller, local banks I will never go back to a bigger bank. Our current bank, Banner Bank, has excellent customer service and the clerks almost always remember you. I have not had one negative interaction with them. Their website has been a little slow to catch up to today's technology, but has recently caught up and is now above average. Best bank I have ever tried!
Simple & Great Banking!
I've had banner bank since I was 18, and I am now 26. They've been able to cater to anything I have needed from them. I have loved their no ATM fee's in particular. So anywhere I go, if I need cash, I don't have to worry about the dreadful fee's. This has probably saved me hundreds of dollars over the years. Their app has been improving a lot too. I can deposit checks right from the app which is SUPER CONVENIENT. I don't go into the storefronts often, but when I do, the lines are short and the service is very helpful. I've never had an issue with them in 8 years. For a local bank, I strongly recommend them if you live on the west side of the US.
Banner Bank is a great local bank!
I have banked with Banner Bank since 2013. Originally i opened a small savings account because of a free 50$ promotion they were offering but i was impressed by their customer service and soon i switched my main accounts to them. The fees were considerably less than Bank Of America where i was previously at, especially for monthly services. Also the customer service line was very easy to get a hold of a live person and not be put on hold and have to run through a bunch of computer operated phone menus. After four years with them I still recommend Banner Bank to all the people i know.
Remember That Old Tina Turner Song?
Simply the best!
Well it is the exact opposite with this bank. They are simply the WORST.
Customer service, terrible. Communication (If you actually get to speak to someone in mortgages), terrible. BS excuses when they do something wrong (which happens A LOT), terrible. Knowledge of what they are servicing, terrible. If you love suffering from migraine's from inefficiencies and runaround then this is the bank for you!
Data as of Q2 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 28489 |
| Year Established | 1890 |
| Employees | 2063 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.34% |
| Return on Equity - YTD | 12.07% |
| Annual Interest Income | $258.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2021vs Q2 2020 | $16.18B$14.11B |
| Loans | Q2 2021vs Q2 2020 | $9.58B$10.21B |
| Deposits | Q2 2021vs Q2 2020 | $13.74B$11.88B |
| Equity Capital | Q2 2021vs Q2 2020 | $1.78B$1.67B |
| Loan Loss Allowance | Q2 2021vs Q2 2020 | $148.0MM$153.8MM |
| Unbacked Noncurrent Loans | Q2 2021vs Q2 2020 | $27.8MM$31.8MM |
| Real Estate Owned | Q2 2021vs Q2 2020 | $763.00K$2.4MM |
