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Reviews (1)
Decent Rate, Good Customer Service, But Poor App
Posted by: btpang | Dec 27, 2021
Love this bank, they used to have one of the highest interest rate at 1%, but they have since dropped to 0.6%, still good, but no longer top of the range. Customer service is decent (no problems with them). The biggest glaring room for improvement is their mobile app. Login/face-id on ios is a nightmare, I was struggling with it for almost a year, have to keep deleting the app to make it work.
Health
A
Data as of Q1 2022
Data displayed below is for insuring bank: The Bancorp Bank
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 35444 |
| Year Established | 2000 |
| Employees | 665 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.8% |
| Return on Equity - YTD | 18.11% |
| Annual Interest Income | $55.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2022vs Q1 2021 | $7.08B$7.75B |
| Loans | Q1 2022vs Q1 2021 | $5.33B$4.68B |
| Deposits | Q1 2022vs Q1 2021 | $6.28B$7.02B |
| Equity Capital | Q1 2022vs Q1 2021 | $701.8MM$602.0MM |
| Loan Loss Allowance | Q1 2022vs Q1 2021 | $19.1MM$16.4MM |
| Unbacked Noncurrent Loans | Q1 2022vs Q1 2021 | $13.1MM$18.5MM |
| Real Estate Owned | Q1 2022vs Q1 2021 | $18.9MM$21.4MM |