Deposits held and insured by Sterling National Bank (NY)

Overview / Commentary
400 Rella Boulevard
Montebello, NY 10901
Deposits held and insured by Sterling National Bank (NY)

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Briodirect Savings Drops To 2.30% APY - 10/10/2019

BrioDirect (Sterling National Bank) has dropped interest rates to 2.30% APY (from the previous 2.46%). In addition, their CD rates have dropped: 1 Year - 2.25% (from 2.40%) 9 Months - 2.20% I do not see the 6 month CD listed, as previously listed by

BrioDirect Unveils High-Yield Savings, 2.46% APY - 8/16/2019

BrioDirect, new internet division of Sterling National Bank, has a High-Yield Savings (2.46% APY, $25 min), a 9-month CD (2.30% APY) and a 12-month CD (2.60% APY).

High Rates

Posted by: tejaskr | Sep 27, 2019

No complaints so far. Rate is the highest among area banks

Easy Opening Process & CSR Access

Posted by: enduser | Aug 19, 2019

I just opened a new savings account at this financial institution (FI). The opening process was easy, fast, and painless. I did not have to provide any type of documentation. I was completely vetted by the security questions asked during the signup process.

Since I'm a rate chaser, I needed to know that there are no monetary limitations or loopholes set in place by the FI to trap my funds there for any period of time if I decide to withdraw funds or close the account for whatever the reason.

The CSR answered the telephone quickly, spoke fluent English, answered all my questions in great detail that I could not find answers for, and clarified those that I needed to reaffirm. Below are the answers to those questions that I asked:

1. No fees if you wish to close the account prior to a specific time period. Account can be closed at any time as long as it is in good standing.

2. Accrued interest will be paid if the account is closed through the date of closure. (See also #5 below)

3. Interest compounds daily and is paid monthly on each statement cycle.

4. No ACH limits for PUSH/PULLS initiated from external source(s).

5. No low balance fee if balance drops below the $25.00 opening deposit, however no interest will be earned/credited while the balance is below the $25.00 threshold for those specific days, not the entire statement cycle.

6. Account is considered inactive when no deposits or withdrawals are being made for a period of one (1) year. Account will then become dormant, and will be considered abandoned. A $20.00 account processing fee will be charged to your account before the funds are escheated to the state.

Easy Account Signup But Slow ACH Transfers

Posted by: El_Ryno | Sep 23, 2019

Just signed-up for a High-Yield Savings account with BrioDirect and the signup-process was easy and no issues with linking external account (trial deposits) and initial deposit. Only drawbacks are $25,000/day and $125,000/month outbound ACH transfer limits, and ACH transfers take an abysmal 3 business days to clear.

Write Down Account Number After Opening Account.

Posted by: socalguy | Sep 12, 2019

I didn't have any problems when opening savings account with BrioDirect (Sterling National Bank). Sterling sent 2 small deposits to my checking account at another bank. The verification process completed after 2 business days. I requested an inbound ACH transfer of 10K after the external account was verified. Everything went well until I requested an inbound ACH transfer of very large amount to my savings account at Sterling. Money was withdrawn from my external account, and my account was locked after 2 days the money was withdrawn my external account. A Sterling customer service representative tried to reach out to me via phone; she left a message on my phone. I called Sterling the following day and talked with B. He asked my account number at Sterling. I told him I couldn't give him the account number because my account was locked and didn't receive the first statement yet. I asked B he could search for my account number based on info I gave to him (SSN, BD, home address, phone number). I told him I would give him all information so he could verify my identity and told me why my account was locked. He wasn't helpful at all; he refused to do that. I understood he did that to protect my identity, but I didn't have the account number since I just opened savings account with Sterling less than a month ago. I finally remembered I wrote down the account number right after opening the account. I told B that he could wait for me so I could get the account number on my laptop for him. He said he had to talk with other customers and hang up the phone. I was so upset. I finally got the account number from my laptop after 1 minute. I called Sterling again and provided the account number. I asked B whether my account was compromised, and he said no. He told me Sterling suspected illegal INBOUND ACH transfer request. I told B that Sterling already verified my external account before I could transfer 10K when I opened my account almost a month ago. B demanded me to send in my driver license and external bank account statement so Sterling could unlock my account. I sent them the copy of my driver license and bank account statements. What a pain!

Updated Sept 15, 2019:
My account was finally unlocked after sending copies of my driver license and recent external bank statements via secure email. I finally got an email notice of first electronic statement from Sterling. I just downloaded the statement but only saw the last 4 digit of my account on the first statement. Therefore, if you plan to open the savings account with Sterling, make sure you write down the account number. If you don't have the account number, there is no way you can talk with any customer service representatives. They don't bother to listen to you when you try to explain why you can't give the account number. If you ask to talk with their manager/supervisor, they will say there is nothing to talk to their manager/supervisor when you don't have the account number.

Updated Sept 28, 2019:
I could request an inbound ACH transfer more than 25K/day when I opened account, but I couldn't request an outbound ACH transfer more than 25K/day this week. 25K/day and 125K/month are outbound ACH transfer limits. ACH transfers take at least 3 business days to clear for inbound or outbound transfers. I requested 2 outbound ACH transfers; I scheduled 2 transfers last weekend. The first transfer was on Monday; money was withdrawn from Sterling savings account on Tuesday. The second transfer was on Tuesday; the transfer was canceled by Sterling without any email notice. Today I checked my checking account at another bank and didn't see the second transfer. I just logged into Sterling savings account and noticed the transfer was canceled. I couldn't believe that Sterling canceled my outbound ACH transfer request without letting me know via email or phone call.



Data as of Q2 2019

Data displayed below is for insuring bank: Sterling National Bank (NY)
Learn why bank health matters

Health Grade Components

FDIC Certificate #30337
Year Established1895
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.37%
Return on Equity - YTD9.25%
Annual Interest Income$611.9MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$30.18B$31.40B
LoansQ2 2019vs Q2 2018$20.29B$20.62B
DepositsQ2 2019vs Q2 2018$21.07B$21.21B
Equity CapitalQ2 2019vs Q2 2018$4.53B$4.46B
Loan Loss AllowanceQ2 2019vs Q2 2018$104.7MM$86.0MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$192.6MM$191.0MM
Real Estate OwnedQ2 2019vs Q2 2018$13.6MM$20.3MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Briodirect Savings Drops To 2.30% APY

tbc3   |  
BrioDirect (Sterling National Bank) has dropped interest rates to 2.30% APY (from the previous 2.46%).

In addition, their CD rates have dropped:

1 Year - 2.25% (from 2.40%)
9 Months - 2.20%

I do not see the 6 month CD listed, as previously listed by

Skip to rates for:
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Always verify rates and promotions with the bank or credit union. We are not BrioDirect; we are a rate comparison website and cannot provide official rates or promotions.

BrioDirect Savings Account Rates

2.30%$25-High-Yield Savings

BrioDirect CD Rates

2.05%$500-High-Rate 12 Month CD
2.00%$500-High-Rate 9 Month CD
1.95%$500-High-Rate 5 Month CD
1.55%$500-High-Rate 3 Month CD
1.35%$500-High-Rate 7 Month CD
1.35%$500-High-Rate 11 Month CD
1.00%$500-High-Rate 18 Month CD
1.00%$500-High-Rate 24 Month CD
1.00%$500-High-Rate 30 Month CD
1.00%$500-High-Rate 36 Month CD
1.00%$500-High-Rate 48 Month CD
1.00%$500-High-Rate 60 Month CD
0.05%$500-High-Rate 30 Day CD

BrioDirect is an Internet only bank and does not have branch locations. Its headquarters is located at 400 Rella Boulevard - Montebello, NY 10901

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