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203-578-2230
Webster Plaza
Waterbury, CT 06702

Webster Bank is headquartered in Waterbury and is the 2nd largest bank in the state of Connecticut. It is also the 63rd largest bank in the nation. It was established in 1870 and as of September of 2016, it had grown to 3,092 employees at 176 locations. Webster Bank has an A health rating.

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Up To $350 Checking Account Bonus For NY, MA, RI, And CT - 10/14/2016

Learned about this promotion while at a Webster Bank branch Link to promotion page $350 bonus requires Premier Checking ($10,000 balance to avoid monthly fee) $100 bonus requires Webster Value Checking ($1,000 balance can avoid monthly fee) Bonus requirements from the small print: Customer must complete: 1 Direct Deposit (Direct Deposit transactions are limited to payroll, social security, pension, and government benefits. PayPal┬« transactions are excluded); OR 10 Visa Debit Card transactions using Signature or PIN (ATM withdrawals are not eligible); OR 5 Bill Payments through Websteronline.com to a third party. new checking account must be opened by 11/18/2016 

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Friendly and generous service from webster bank

Posted by: Farbey | Jan 11, 2015

I have been a Webster client for...about 15 years now and although I hear about many horror stories from my family and friends about their experiences with their own personal banks, I have nothing but good things to say about Webster bank. I cannot even count how many times I have overdrafted my account and had the fee's returned to me the next day. The service is speedy and courteous. Any time I had a major concern would needed to go in to speak with their representatives, I am always met with extremely professional care. Although I know they are businessmen at heart, they do a great job of making it seem that your satisfaction is their primary concern. In conclusion I would recommend them over just about any other bank I see no reason not to stay with them forever.

Great CT Bank to do business with . . .

Posted by: RandyR | Dec 29, 2016

I have been with Webster Bank for almost 20 years. I really like the network of convenient ATMs throughout Connecticut and now much of the northeast, including Boston and New York areas. I rarely use ATMs outside of Connecticut but have noticed Webster branches and ATMs in new places and it is nice to know that I can use them in the future. I think my favorite part of Webster Bank is Webster Online banking. The interface is easy to use from my mobile phone and/or computer and the system has a very high level of checks for making sure it it me logging on and using the systems to do business. I also occasionally use local branches and have found folks to be pleasant, competent, and helpful. Great overall bank checking, savings, CD's, and other products too!

Stellar All Around

Posted by: User0 | Apr 8, 2012

Meriden branch has consistently gone above and beyond in terms of service and accomodations on checking, savings, ancillary issues. Presently moving our accounts from troubled, non-responsive BofA to Webster.

Dishonest Policies

I got a Webster checking account with my loan in a plan to swap over from Bank of America. After digging into details and limitations of their online banking, my wife and I decided against it, but kept the checking account open with a specific balance to keep our loan rate down.

After paying off our loan, we reduced the account to 0 and tried (and failed) to close the it, not being able to get to a bank together.

We finally have time to close it, and find almost $100 in fees. Apparently, they charged us *one* service fee for not having a minimum balance, then started piling daily $5 "Overdraft Fee" hits.

When we called to contest it, we were told not-too-politely that this is the fine-print of the policy, and that our account would be put into collections if we did not pay it off. So from a zero-debt checking account, they're now attempting to extort $100 in junk daily fees. Having worked for a collection company before, I know that banks have an agreement over DDA overdraft collections, that no bank will let you open a checking account if you have any other checking account in DDA collections, even if contested.

No escalation routes, no nothing. Pay us money we have no right to demand, or we will ruin your credit and prevent you from opening bank accounts with other banks.

I will have a BBB complaint pending as of this weekend. This is a warning to everyone. DO NOT BANK WITH WEBSTER. They're buried in the kind of malicious fine print that won't stand up in court because they know they don't have to go to court.

Please, anyone who reads this, stay away from this terrible bank. They're not the great bank they were 10 years ago.

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Health

Health Grade Components

Overall
FDIC Certificate #18221
Year Established1870
Employees3092
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.91%
Return on Equity - YTD9.52%
Annual Interest Income$612.7MM
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$25.62B$24.05B
LoansQ3 2016vs Q3 2015$16.50B$15.08B
DepositsQ3 2016vs Q3 2015$19.35B$17.86B
Equity CapitalQ3 2016vs Q3 2015$2.42B$2.33B
Loan Loss AllowanceQ3 2016vs Q3 2015$187.9MM$173.0MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$125.3MM$154.9MM
Real Estate OwnedQ3 2016vs Q3 2015$4.1MM$5.4MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Webster Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$100k*-Premier Savings
OTHER TIERS: 0.05% Up to $10k | 0.10% $10k - $25k | 0.20% $25k - $50k | 0.25% $50k - $100k
0.20%*$100k*-WebsterOne Savings
OTHER TIERS: 0.05% Up to $25k | 0.15% $25k - $100k
0.02%--Webster Value Savings
0.02%--Holiday Club Savings
0.02%$300-Webster Business Value Savings

Webster Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%*$100k*-Premier Business Money Market
OTHER TIERS: 0.05% Up to $10k | 0.10% $10k - $25k | 0.15% $25k - $50k | 0.20% $50k - $100k
0.20%*$100k*-Premium Money Market
OTHER TIERS: 0.05% Up to $10k | 0.10% $10k - $25k | 0.15% $25k - $100k
0.15%*$25k*-Business Money Market
OTHER TIERS: 0.05% Up to $25k

Webster Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.02%*$50k*-Premier Checking
OTHER TIERS: 0.01% Up to $50k
0.01%--WebsterOne Checking

Webster Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.65%$1k-5 Year CD
1.45%$1k-4 Year CD
1.25%$1k-3 Year CD
1.00%$1k-2 Year CD
1.00%$1k-3 Year Bump Up CD
0.75%$1k-18 Month CD
0.50%$1k-1 Year CD
0.05%$1k-6 Month Liquidity CD
Locations

Webster Bank has 176 locations. Click to view all Webster Bank locations.