CAMPUS USA Credit Union


Overview / Commentary
352-335-9090
14007 NW 1st Rd
Newberry, FL 32669

CAMPUS USA Credit Union is headquartered in Newberry and is the 7th largest credit union in the state of Florida. It is also the 139th largest credit union in the nation. It was established in 1935 and as of June of 2024, it had grown to 431 employees and 161,758 members at 21 locations. CAMPUS USA Credit Union has an A+ health rating.

Field of Membership Restrictions

Membership in CAMPUS USA Credit Union is open to those who live, work, or attend school in, and businesses/other entities located in the Florida counties of Alachua, Citrus, Clay, Columbia, Duval, Gadsden, Gilchrist, Hernando, Hillsborough, Jefferson, Lake, Leon, Levy, Madison, Marion, Nassau, Orange, Pasco, Polk, Seminole, Sumter, Suwannee, Taylor, or Wakulla. Employees of the University of Florida, UF Health, UF Institute of Food and Agricultural Sciences (IFAS), and Florida Farm Bureau Federation are eligible to join, as are current students of the University of Florida. Members of the University of Florida Alumni Association, Humane Society of Marion County, AAA South/The Auto Club Group, or the Matheson History Museum qualify for membership. Immediate family members of existing CAMPUS USA Credit Union members are eligible for membership.
See current membership details

Reviews (1)

Terrible Customer Service Experience At Campus Credit Union

Posted by: |

I am writing to express my disappointment and frustration with the treatment I received from Campus Credit Union's manager/escalation team, Shante, during my phone call today. I had logged into my account on September 1st to make my first car payment, but the system did not allow me to select the due date, September 2nd, due to the holiday weekend.

When I called the bank to clarify, I was met with ridicule and laughter from Shante, which made me feel disrespected. I was not informed that payments need to be made 4-5 days prior to the due date if it falls on a holiday or weekend. According to my contract, payments are due on the specified date.

I find it disturbing that I was treated this way, and I believe it reflects poorly on the institution. I am considering taking my loan elsewhere due to this experience.



Health
A+

Health Grade Components

Overall
NCUA #68391
Year Chartered1935
Employees431
Primary Regulator
Profit Margin
Return on Assets - YTD1.39%
Return on Equity - YTD11.8%
Annual Interest Income$78.8MM
Assets and Liabilities
AssetsQ2 2024vs Q2 2023$3.33B$3.15B
LoansQ2 2024vs Q2 2023$2.82B$2.65B
DepositsQ2 2024vs Q2 2023$2.85B$2.73B
Equity CapitalQ2 2024vs Q2 2023$390.9MM$348.5MM
Loan Loss AllowanceQ2 2024vs Q2 2023$23.1MM$22MM
Unbacked Noncurrent LoansQ2 2024vs Q2 2023$13.5MM$15.4MM
Real Estate OwnedQ2 2024vs Q2 2023$0$0
Rates

Sorry, we do not have rate data for CAMPUS USA Credit Union.

Locations

Availability



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