Capital Bank (NC) is no longer doing business under that name because it has been merged or acquired. See the successor institution First Horizon.
I opened this account when the interest rate on checking was 5.01% annually. Even though those days are long gone, I still get 1.24% and all I have to do is keep $1500 (it's like having a savings account) and use my debit card 10 times a month (I use it for the $10 or less purchases and use my Chase Rewards Card for everything else so I get cash back), oh, and I direct deposit my social security check. The ATM fee refunds (for using another bank's machine) come back to me promptly on every statement. Don't know about bill paying since I don't use that service but I'm very happy with everything else.
I've been banking with Capital Bank for years. Never had any issues with them until the recent update on their online banking. It is TERRIBLE!! Bills that are set up are being paid 1-7 days late and therefore causing late fees on my end. I can't do banking with a company that is costing me money in lieu of making me money. Trying to reach someone during this stressful time is ridiculous and non-existent. Time to switch to a bank that WANTS my business.
I had a very nasty and negative experience at my local Capital Bank branch in North Carolina. Their interest rates are a joke....On top of that, the customer service person was rude, arrogant, condescending, and racist. She made it sure--through her behavior and body language--that we feel unwelcome at their bank and take our business elsewhere. I would NOT recommend anyone to this bank. Nothing good to write about.
Opened up a Business account with them because they did not require a minimum balance. Although they have been making efforts to try to become more up to date by getting a new website and mobile app there have been problems left and right.
1st of all, Customer Service takes forever to get in touch with you
2nd They sent me a new card in the mail, which I had not seen since I am away in college, and never notified me by email that they had cancelled my old card.
3rd Their ATM machines don't work a number of times.
4th Their website always has maintenance or problems with logging in for Online banking,
It is currently down for over 24 hours while they make adjustments. As a business owner, having a bank with this many complications ca impact the way I run my business.
We do not have health information for Capital Bank (NC), because it is no longer an operational bank.
Sorry, we do not have rate data for Capital Bank (NC).
Sorry, but we do not have location data for Capital Bank (NC). Its headquarters is located at 333 Fayetteville Street - Raleigh, NC 27601