First Horizon Bank

Overview / Commentary
165 Madison Avenue
Memphis, TN 38103

First Horizon Bank is headquartered in Memphis and is the largest bank in the state of Tennessee. It is also the 42nd largest bank in the nation. It was established in 1864 and as of June of 2022, it had grown to 7,084 employees at 454 locations. First Horizon Bank has a B+ health rating.

The Best Bank In Tennessee

First Tennessee is awesome. They are banking Angels, it seems like they are always looking out for me and my banking short comings

Great bank with friendly customer service

I was drawn to First Tennessee due to a limited time promotion they offered on their money market and checking accounts. I struggled to create and fund an account initially, so I spent a fair amount of time on the phone with their customer service department. Over a couple days, I talked with several different representatives - all were very kind, courteous and helpful. In the end, I did get my accounts successfully opened and everything has been running smoothly.

I'm very pleased with both my money market and checking accounts. First Tennessee was prompt in payment of the initial sign up bonus, and has delivered on the other terms of the signup promotion. They have done some significant improvements to their website and mobile app over the last few months, which are now pretty good - but still need a little bit of work to be more aligned to most of the other more technologically advanced online banks.

First Horizon Is Not First Tennessee

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I opened my first account with First Tennessee in 1982. I do understand that First Horizon was the parent company, but while the bank operated under the First Tennessee banner I would have given it 5 Star across the board. I keep hearing that the bank is the same, but when the change occurred, the website, app, and attitude all changed - non for the better. For the first time I may see not alternative but to change banks. What I used to done online is no longer available and I have to call someone. And when you do, good luck digging out the phone number from the Website. The app is difficult to use and cumbersome - when it was First Tennessee it was not - I cannot figure out why they changed it. I will give Kudos to the folks in my local branch and they are great!!! Even with that, I would no longer recommend First Horizon as a place to use as a bank... To many good alternative in the market place these days.


They charge for anything you do at this bank . I wanted to stop auto payments to a company but they wanted to charge $35.00 dollars to go over to a computer and take care of the problem ! Since this bank changed hands THEY JUST SUCK !!!!!



Health Grade Components

FDIC Certificate #4977
Year Established1864
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.96%
Return on Equity - YTD10.05%
Annual Interest Income$1.10B
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$84.80B$87.57B
LoansQ2 2022vs Q2 2021$56.78B$56.85B
DepositsQ2 2022vs Q2 2021$71.88B$74.33B
Equity CapitalQ2 2022vs Q2 2021$8.15B$8.63B
Loan Loss AllowanceQ2 2022vs Q2 2021$624.1MM$815.0MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$324.7MM$358.0MM
Real Estate OwnedQ2 2022vs Q2 2021$2.6MM$11.4MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

First Horizon Bank Savings Account Rates

0.01%--Traditional Savings

First Horizon Bank Money Market Rates

0.02%*$25k*-Money Market Savings
OTHER TIERS: 0.01% Up to $25k

First Horizon Bank CD Rates

0.03%$1k-180 Day CD
0.03%$1k-270 Day CD
0.03%$1k-12 Month CD
0.03%$1k-24 Month CD
0.03%$1k-36 Month CD
0.03%$1k-48 Month CD
0.03%$1k-60 Month CD
0.03%*$25k*-180 Day Add On CD
OTHER TIERS: 0.02% Up to $25k
0.02%$1k-30 Day CD
0.02%$1k-60 Day CD
0.02%$1k-90 Day CD

First Horizon Bank Locations
East Nashville Branch965 Woodland StNashville, TN 37206

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