Capital One, a DepositAccounts.com advertiser, is a subsidiary of the Capital One Financial Corporation, a financial holding company publicly traded on the New York Stock Exchange (Symbol: COF). The bank officially took over ING Direct in 2012 and offers an array of depository banking.
Capital One offers personal, as well as business, savings and CD accounts. Also on the personal side, Capital One offers a fee-free checking account that is part of an extensive ATM network and comes with a free MasterCard debit card. They also offer a teen checking account, which is basically the same account, but adds a joint owner. Both accounts are attractive because they earn interest and can be accessed through their Café’s, mobile deposits and widely accessible ATMs. The 360 Money Market Account offers one of the top interest rates in the country and has no fees. CDs are offered in term lengths ranging from 6 to 60 months and come with fixed interest rates.
Capital One’s online banking provides a simple platform for account owners to manage their deposits with Capital One. They offer an award-winning mobile app which allows the user to make deposits, check balances, pay bills, search for ATMs and make transfers. The bank’s site is optimized for both desktop and mobile use, and offers the same features as the mobile app.
Capital One is currently headquartered in McLean, Virginia.
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10/19 - Capital One CD Rates As Of 10-19-2023
9/7 - Capital One Multiple Rate Raises
8/24 - $350 Checking Bonus
8/14 - Capital One Spark Credit Card $500 Bouns
8/9 - Capital One CD Rate Changes For 8-9-2023
7/21 - Capital One CD Rate Changes For 7-21-2023
7/21 - Capital One Rate Hike
7/19 - Open Credit Card Account $300 Bouns
6/24 - Savings Increased To 4.15 % Apy
6/16 - Savings Increased To 4.10% Apy
5/25 - Capital One Rate Changes For 5-24-2023
3/21 - Capital One Offers Savings Bonus Again with current 3.4% APY through May 10, 2023
2/2 - Capital One Is First Major Online Bank To Offer CD With 5% APY
2/2 - 5.0% APY 11-Month Online CD
2/2 - Capital One 360 Performance Savings Is 3.40% APY
1/25 - Capital One Rate Changes For 1-25-2023
1/25 - Capital One Rate Drop?
11/3 - Capital One BROKERED Non-Callable CDs Reach 5% For 5 Yr Term
10/31 - Review of Capital One’s Savings Account Promotion
10/28 - Major Rate Hikes of Capital One’s Savings Account and CDs
10/28 - Capital One Makes A Bold Statement With Rate Increases!
10/27 - Capital One 5-Year @ 4.90% New Issue, Non-Callable Brokered CD
10/14 - An Exclusive Bonus Up To $1,000 Is Here For A Limited Time
9/29 - 5 Year Brokered CD Non-Callable @ 4.5% Available At Fidelity
9/27 - Capital One CD Rate Changes For 9-27-2022
9/27 - 360 Performance Savings Rate Up
9/23 - Capital One Brokered -Fidelity
9/20 - Capital One Savings Is Now 2.00% As Of 9/20/2022
9/7 - 360 Performance Savings Rate Increase
8/25 - Capital One CD Rate Changes For 8-25-2022
8/17 - Capital One 360 Performance Savings Increases To 1.70% From 1.50%.
6/25 - Capital One Has Rate-Leading 18-Month CD
6/23 - Capital One 360 18 Month CD Increases To 2.50% APY
6/23 - 360 Performance Savings Rate Increase
5/26 - Capital One 360 Performance Savings Rate Increased To 0.70%
4/21 - Performance Savings 360 At Capital One Jumps To 0.60%
4/13 - $150/$450 Bonus For $20K/$50K New Money To Capital One 360 Saving Account
2/28 - Capital One Increases CD Rates to Competitive Levels
11/8 - Capital One Raises Long-Term CD Rates to Competitive Levels
8/31/20 - Capital One Offers $100 Bonus for New 360 Checking Account
8/26/20 - Capital One 360 Performance Savings Account Rate Falls To 0.65%
8/4/20 - Online Savings Down To 0.80%
6/17/20 - Cap One Perf Svgs Now 1.00%
6/3/20 - Personalized Email: $450 Bonus On $50K For Three Months ($150/$20K)
6/2/20 - Capitalone Savings 360 Rate Drops To 1.15% APY
4/27/20 - Earn Up To $500 When Opening a New Capital One 360 Performance Savings
4/27/20 - Capital One Upto $450 Bonus If 50K Of New Money Into Performance Savings (email targeted maybe)
3/31/20 - Capital One Hikes 360 CD Rates, Reversing Some Of The Recent Cuts
3/12/20 - Large Rate Cuts At Capital One
1/26/20 - Capital One 360 Savings Bounus
11/22/19 - Capital One Get $1000 Bonus With $150K Deposit For 90 Days
11/17/19 - Capital One 360 Money Market Rate Reduced Again 1.70%
10/4/19 - Review of Capital One’s New 360 Performance Savings Account
9/21/19 - Capital One 360 Performance Savings
9/17/19 - Capital One Cuts Top Rate On Money Market Account
9/12/19 - Capital One 18-Month CD Earns 1.90% APY
9/8/19 - Capital One Get $500 Bonus with $50K Deposit For 90 Days. Expires 22 Sep 2019
8/23/19 - Capital One CD Rate Cuts
6/21/19 - Capital One 360 CD Rate Cuts - 60-Month Falls To 2.50% APY
6/7/19 - Capital One Money Market
5/31/19 - Capital One Reduces 360 CD Rates
5/9/19 - $450 Bonus For $50K For 3 Months
3/19/19 - Capital One 360 Money Market®: Earn Up to $500 & a Top Rate on Qualifying Balances
2/1/19 - Bonus For Money Market Fund
12/3/18 - Capital One Adds Online Management of POD Beneficiaries
11/11/18 - Capital One Increases Rates on 360 Money Market Account and CDs
11/9/18 - Capital One Raises Money Market And CD Rates.
11/5/18 - Bonus Till Mid December
9/14/18 - Capital One Ups Rates on Six 360 CDs
8/24/18 - Capital One Boosts Rate of 360 Money Market Account
7/20/18 - Capital One 360 Money Money Market $200 Bouns
7/12/18 - Capital One Finally Allows POD Accounts But There Are Issues
7/11/18 - Capital One 360 Money Market Account Moves Upward
7/10/18 - Money Market Rate Hike At Capital One
6/22/18 - Capital One Increases Rates on 360 CDs and 360 IRA CDs
5/17/18 - Capital One Ups Rates on All 360 CDs and 360 IRA CDs
4/19/18 - Capital One Ups 360 Money Market Rate
4/19/18 - Capital One Money Market Hike
4/12/18 - Capital One Hikes Rates on 360 CDs and 360 IRA CDs
3/16/18 - Capitalone Offering IRA Accounts.
2/15/18 - Capital One 360 Money Market Rate Rises
2/15/18 - Rate Hike On Capital One Money Market
2/13/18 - Capital One Boosts Rates on Seven 360 CDs
2/13/18 - CD Rates Jump At Capital One Bank
1/11/18 - Capital One Ups 360 Money Market Rate ($10k+)
1/11/18 - 360 Money Market Raised To 1.40% APY
12/7/17 - Capital One Savings Rate Increase
11/14/17 - Large 360 CD Rate Hikes at Capital One
10/25/17 - Capital One Bumps Up 360 Money Market
10/24/17 - Capital One Money Market Rate Hike
10/23/17 - Capital One Logon unusual request.
10/13/17 - Capital One’s 5-Year 360 CD Rate Raised
10/6/17 - Capital One Increases Top-Tier Rate Of 360 Checking To 1.00% APY
9/7/17 - Capital One Reduces CD Rates
8/25/17 - Capital One Increases 360 Money Market Rate
8/25/17 - Capital One Increases 360 Money Market Rate
7/25/17 - Big Rate Hike On Capital One 18-Month 360 CD
6/27/17 - Capital One Raises 360 Money Market Rate
6/27/17 - Capital One 360 Money Market Rate Increase
5/17/17 - Targeted $400 Bonus At Capital One 360
5/4/17 - Definitely Not A Deal
4/8/17 - Capital One Offers $200 Bonus For New 360 Money Market Account
3/14/17 - Big CD Rate Hikes at Capital One, Including 5-Year CD
3/14/17 - Capital One Rate Change
3/1/17 - Capital One Raises 1-Year 360 CD Rate to Competitive Level
2/17/17 - More Targeted $200 Bonuses At Capital One 360
1/12/17 - Targeted $200 Checking Bonus
1/7/17 - Rate Decrease For 12 Month CD
12/5/16 - Capital One 360 Offers $100 Money Market Bonus
12/2/16 - $100 Bonus For Capital One 360 Money Market Account With $10K Deposit
11/9/16 - Capital One 360 Hikes All CD Rates
11/8/16 - Big CD Rate Hikes At Capital One 360
11/6/16 - $100 Checking Bonus
6/9/16 - Capital One 360 Increases CD Rates For Terms Of 24 To 60 Months
3/18/16 - Capital One 360 Launches New Money Market Account
3/18/16 - 360 Money Market: Up To 1% APY
1/13/16 - Capital One 360 Makes 12-Month CD Competitive
1/13/16 - 12 Month CD 1.30%
12/4/15 - Capital One 360 Increases Rates On Four CDs
10/16/15 - Capital One Bank Has Essential Savings 6-Month Rate Guarantee
7/22/15 - Earn Up To A $500 Bonus At Capital One 360 - Extended To 9/30/2015
6/18/15 - Faster Access To Your Capital One 360 Deposits
6/1/15 - Earn Up to a $500 Bonus at Capital One 360
5/22/15 - Capital One 360 Launches Savings Bonus
5/22/15 - Up To $500 Bonus - Open New Savings Account With $5000+ Before Midnight 15 July 2015
5/18/15 - Capital One 360 Raises CD Rates For First Time In Over 2 Years
5/12/15 - Capital One 360 CD Rate Bumps. Quick Look.
2/9/15 - Capital One 360 Increases Top-Tier Rate of Its Checking Account
11/28/14 - Capital One 360's 2014 Black Friday Sale
10/24/14 - Capital One Bank Raises Rate On Essential Savings To Competitive Level
7/25/14 - Capital One 360 Or Ally Bank???
7/25/14 - More Merging of Capital One 360 and Capital One Bank
7/1/14 - Capital One 360’s Financial Independence Days Sale
6/25/14 - Preview of Capital One 360’s Financial Independence Days Sale
4/24/14 - Capital One Business Checking Promotion with a $250 Bonus - Branch Only
2/6/14 - $50 Bonus With Capital One 360 Savings Account
11/29/13 - Capital One 360's 2013 Black Friday Specials: $125 Checking Bonus
11/25/13 - Capital One 360’s 2013 Black Friday Sale Preview
11/22/13 - Capitalone 360 Is Going To Have Banking Bonuses Nov 29 - Dec 2, 2013
11/6/13 - Capital One Offers Savings Account Promotion in Its Market Areas
7/26/13 - Capital One Business Checking Promotion with a $300 Bonus - Branch Only
7/1/13 - Capital One 360’s Financial Independence Days Sale Has Begun
7/1/13 - Capital One 360’s Financial Independence Days Sale Begins
6/27/13 - Free Book Of 50 Checks From Capital One 360
6/26/13 - Capital One 360’s Financial Independence Days Sale
5/29/13 - Capital One 360 Replacing Customer Debit Cards
4/19/13 - Capital One 360 Announces Changes Including Bigger Refer-a-Friend Bonus
3/25/13 - Capital One Branches Still Offering Checking Promo with a 1-Year Rate Guarantee in Some States
2/1/13 - ING DIRECT Is Now Capital One 360
8/27/12 - Capital One Bank's Checking Promo with a 12-Month Rate Guarantee
5/4/11 - Hot Capital One Checking Account Promotion in Austin Texas
11/20/09 - ING Direct's Black Friday CD and Electric Orange Checking Specials
7/21/09 - Update on ING Direct's Electric Orange $50 Promotion
2/5/09 - 4.00% 4-Year CD at Capital One Direct - Nationally Available
11/26/08 - 5.20% 60-Month CD at Capital One Direct Banking
4/24/08 - Update on ING Direct CDs
1/29/08 - Capital One's 4.00% 12-month Checking Account Deal in Central Texas Ends Thursday
1/25/08 - 5.25% 13-Month and 7-Month CD at Superior Savings of New England
11/24/07 - 5.25% 7-Month CD at Superior Savings of New England - Nationally Available
11/20/07 - ING Direct Acquires ShareBuilder
10/29/07 - ING Direct / VirtualBank Referral Bonuses
9/26/07 - $50 Bonus for ING Direct Orange Savings Account
7/12/07 - Is This How Banks Will Make Money from the Reward Checking Accounts?
5/6/07 - ING Direct Raises Checking Account Mid-Tier Rate to 5.25%
4/27/07 - 5.25% 9-Month CD at ING Direct
11/16/06 - 5.50% Money Market Account at Superior Savings of New England ($10K+)
8/15/06 - 5.25% Money Market Account at Superior Savings of New England ($25K+)
8/9/06 - CapOne/Costco Money Market Account Up to 5.14%
7/19/06 - Capital One High Yield Money Market Rises to 5.00%
6/30/06 - ING Direct's Savings Account Now 4.35% - Lagging Continues
6/28/06 - Capital One High Yield Money Market Rises to 4.75%
6/14/06 - CapOne/Costco Money Market Now 4.77% Plus New $50 Bonus
5/31/06 - ING Direct Savings Account Now 4.25% - History of Lagging?
5/10/06 - CapOne/Costco Money Market Account Now 4.72%
5/3/06 - Capital One High Yield Money Market Rises to 4.55%
4/29/06 - ING Direct's 5.25% 12-Month / 5.00% 9-Month CD
4/17/06 - ING Direct Sale is Over - Now What?
4/15/06 - ING Direct Raises All 12-Month and Longer CDs to 5%
4/5/06 - New ING Direct CD Rates - 4.75% 9-Month
3/31/06 - ING Direct Raises Non-Promo Savings Account APY to 4%
3/29/06 - ING No Longer Showing the 4.75% Promo - What's Next?
3/14/06 - Superior Savings' New 5% Money Market Account
3/2/06 - Capital One Savings/Money Market Accounts Now 4.25%
2/4/06 - ING Direct Increases Yields Slightly on CDs
1/23/06 - ING Direct Reduces Rates on Most CDs
1/19/06 - ING's Save Up Sale: 4.75% Savings Rate
1/2/06 - Special CapitalOne/Costco $50 Bonus
12/31/05 - ING Direct Savings Now 3.80%
12/7/05 - CapitalOne Savings Now at 4.00%
10/25/05 - Slight Rise in ING Direct's Long Term CDs
10/23/05 - New 4.5% Money Market Account
10/13/05 - ING Direct's Answer To EmigrantDirect?
10/12/05 - Major Rate Increase at Another Online Bank
9/2/05 - ING Direct Again Lowers Long Term CD Rates
Very Good Experience....So Far!
I really hate to write a positive review about a bank. It usually ends up "going bad" shortly afterward, BUT.... Capitalone has been really good for me. I've consistently made small to medium-sized deposits over the years ($1,000--$10,000), pulled money out of ATMs whenever I needed without issue. Deposits are quickly credited and available the same day or the next. Lost/stolen cards have been replaced easily and shipped quickly. They MAIL certain bills for me via check for FREE. Their app always works and I can move money between accounts smoothly (external and Capitalone accounts). This last few months my income plummeted due to a Covid-reIated business slow down. I had "insufficient funds" in my checking account and on my credit cards a couple times (for the first time ever) and discovered CapitalOne didnt even charge me a fee! Capitalone was initially "just another alternative" bank I was going to try when they were much smaller in CA, but they are now my primary bank and I'm very glad I joined with them years ago.
Good And Bad
I love having my credit card and checking account at the same place however with not being able to go into a branch to get a new card you wait forever for a new card. I had someone try and use my account and they sent me out a new card it took over 2 weeks for me to get it because they didn’t expedite it and it got lost and then they had to send a new one and they cannot overnight one. I couldn’t go people don’t take checks anymore so I couldn’t go grocery shopping I had to rely on family to use their card and I pay them back. Some people don’t have that option. They need a better way to get cards not just have locations that are basically coffee shops.
Initial Impression With Update Two Weeks Later
I have one online high-yield savings account I am happy with already, and this is about my second account.... This review is my attempt to be factual and fair about my initial experience with opening my second online bank account, a CapitalOne 360 Performance Savings Account, on 08 November 2023.
This review is painfully detailed because this is the type of review I would want to read....
The initial web-based setup was very easy. I took a screen shot of each step in the process.
I transferred $100 to my main bank during the setup process on 08 November 2023.
My website account dashboard showed everything except my full account number. I am a records-person, so I am glad I took a screen shot during setup so I had full account number. However, it does not appear full number is necessary to access services with the bank because I did not need full account number to talk with a representative....as described below.
One day later, 09 November 2023, I received an email that I had to verify my identity with uploading images of an ID.
The explanation did not state verification was required because I was a new customer. It stated I had unusual activity. I emailed [email protected] to report just in case. I received the standard "we got your report email" later that day... So far so good.
Considering Friday, 10 November was a Federal Holiday, I called later, Monday, 13 November, to check on customer service in general and about the need to upload ID.
At first I got the voicemails, OK stay calm.... But very quickly I found a human being, Marvin. He was very helpful. He explained it was typical policy to ask for ID from new customers. They may open other types of accounts, such as credit card. He also spent the time to check whether I could email a scan of my ID, rather than use my smart phone. Answer was no. Which was OK because he checked.
It took me three times to adjust my Galaxy S20 Ultra 5G (not a cheap phone) camera to get images the CaptialOne third party image processing company could accept. So probably user error with too much technology on my part.
At this point, I am very pleased with CaptialOne as an online banking service that pays fair market interest rate.
Hope this helps others! I hope I can send a followup email that all went well with ID. I can't withdraw money until this is cleared up.
Update as promised.
I successfully transferred $50 of my $100 initial deposit into Captial One by ACH external transfer back to my primary bank account (not a Capital One Bank Account). I requested the transfer from Capital One to my primary bank account on 16 November 2023. Capital One posted the transfer request on Friday, 17 November 2023. My primary bank account showed the $50 transfer deposit as "pending" on Monday, 20 November 2023. Today, Tuesday, 21 November 2023, I have the $50 transfer deposit available in my primary bank account. I do not see any fees charged to me for this transfer.
For the interest rate Capital One offers, I am very satisfied with the 4-bank-day processing time required for this transfer.
Hope this helps others. I will now put more money into the Capital One account. I am not rich, but I have a few thousand dollars of emergency savings I wish put in a bank to earn some basic interest with that I can retrieve within a week or so.
Beware: They Cheat Existing Customers
I've been a Capital One 360 customer for many years. I logged in recently to see if my interest rate went up (because in 2022 the rates are going up), and I was still at 0.3%. They advertise 3% but keep their older accounts at 0.3% for people who don't check. I don't want to do business with a company like that.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 4297 |
| Year Established | 1933 |
| Employees | 61143 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.09% |
| Return on Equity - YTD | 10.06% |
| Annual Interest Income | $19.89B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $465B$388.4B |
| Loans | Q2 2023vs Q2 2022 | $297.9B$188.9B |
| Deposits | Q2 2023vs Q2 2022 | $367.9B$314B |
| Equity Capital | Q2 2023vs Q2 2022 | $50.26B$36.90B |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $14.65B$3.95B |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $4.41B$1.36B |
| Real Estate Owned | Q2 2023vs Q2 2022 | $45.9MM$54.3MM |
