Written by Ali Cybulski, Published on 6/21/2024
Capital One, based outside of the nation’s capital in Virginia, offers a variety of personal and business banking products. The bank — one of the 10 largest in the U.S. by consolidated assets — operates 300 branches in nine markets. It offers a savings and checking account as well as CDs and deposit accounts for kids and teens.
Capital One’s 360 Checking account features no monthly fees, including overdraft fees, and no minimum balance or deposit requirements. Accounts earn an annual percentage yield (APY) of 0.10%. You’ll get access to your paycheck up to two days early when you sign up for direct deposit, and you’ll have more than 70,000 fee-free ATMs available for cash withdrawals.
You can manage your account by using the Capital One Mobile app or an ATM to make deposits and withdraw cash, or by mailing checks for deposit. If you need paper checks, you’ll get your first checkbook free.
The 360 Performance Savings account earns an APY of 4.25%, charges no monthly fees, and requires no initial deposit and no balance minimums. You can open an account in about five minutes online, on the mobile app or at a Capital One location. You’ll be able to manage deposits, perform transfers and track your savings using the app.
Capital One also has 360 CD accounts with no minimum balance required to open a CD. Terms range from six months to 60 months, and early withdrawal penalties apply. The bank currently offers three promotional rates: a one-year online CD with a 5.00% APY, a two-year online CD with a 4% APY and a five-year online CD with a 3.90% APY.
For customer service, you can connect in person at a Capital One Café or branch, call 877-383-4802 from 8 a.m. to 11 p.m. Eastern time seven days a week, or search the Support Center by topic. You can also try to chat with Eno, the virtual assistant, on the mobile app to get the answers you need.
Capital One pros and cons
Pros:
• Competitive rates on savings and CDs
• No monthly fees on checking or savings accounts
• No-fee access to more than 70,000 ATMs
Cons:
• Limited number of branches in only nine markets
• No money market accounts
• You may find higher rates elsewhere
Related Posts
8/7 - Capital One CD Rates as of 8-7-2024
7/26 - Capital One CD Rates as of 7-26-2024
5/9 - Capital One CD Rates as of 5-9-2024
4/11 - Capital One CD Rates as of 4-11-2024
4/11 - HYS Rate Drop From 4.35% To 4.25%
4/4 - Earn Up To A $1,500 Bonus
3/13 - Capital One CD Rates as of 3-13-2024
1/17 - Capital One CD Rates as of 1-17-2024
11/5 - Opening A Capital One 360 Performance Savings Account Receives Up To $1500 Bonus
10/19 - Capital One CD Rates As Of 10-19-2023
9/7 - Capital One Multiple Rate Raises
8/24 - $350 Checking Bonus
8/14 - Capital One Spark Credit Card $500 Bouns
8/9 - Capital One CD Rate Changes For 8-9-2023
7/21 - Capital One CD Rate Changes For 7-21-2023
7/21 - Capital One Rate Hike
7/19 - Open Credit Card Account $300 Bouns
6/24 - Savings Increased To 4.15 % Apy
6/16 - Savings Increased To 4.10% Apy
5/25 - Capital One Rate Changes For 5-24-2023
3/21 - Capital One Offers Savings Bonus Again with current 3.4% APY through May 10, 2023
2/2 - Capital One Was First Major Online Bank To Reach a CD Rate Milestone
2/2 - 5.0% APY 11-Month Online CD
2/2 - Capital One 360 Performance Savings Is 3.40% APY
1/25 - Capital One Rate Changes For 1-25-2023
1/25 - Capital One Rate Drop?
11/3 - Capital One BROKERED Non-Callable CDs Reach 5% For 5 Yr Term
10/31 - Review of Capital One’s Savings Account Promotion
10/28 - Major Rate Hikes of Capital One’s Savings Account and CDs
10/28 - Capital One Makes A Bold Statement With Rate Increases!
10/27 - Capital One 5-Year @ 4.90% New Issue, Non-Callable Brokered CD
10/14 - An Exclusive Bonus Up To $1,000 Is Here For A Limited Time
9/29 - 5 Year Brokered CD Non-Callable @ 4.5% Available At Fidelity
9/27 - Capital One CD Rate Changes For 9-27-2022
9/27 - 360 Performance Savings Rate Up
9/23 - Capital One Brokered -Fidelity
9/20 - Capital One Savings Is Now 2.00% As Of 9/20/2022
9/7 - 360 Performance Savings Rate Increase
8/25 - Capital One CD Rate Changes For 8-25-2022
8/17 - Capital One 360 Performance Savings Increases To 1.70% From 1.50%.
6/25 - Capital One Has Rate-Leading 18-Month CD
6/23 - Capital One 360 18 Month CD Increases To 2.50% APY
6/23 - 360 Performance Savings Rate Increase
4/21 - Performance Savings 360 At Capital One Jumps To 0.60%
4/13 - $150/$450 Bonus For $20K/$50K New Money To Capital One 360 Saving Account
2/28 - Capital One Increases CD Rates to Competitive Levels
11/8/21 - Capital One Raises Long-Term CD Rates to Competitive Levels
10/1/20 - Performance Savings Now At 0.50%
8/31/20 - Capital One Offers $100 Bonus for New 360 Checking Account
8/4/20 - Online Savings Down To 0.80%
6/17/20 - Cap One Perf Svgs Now 1.00%
6/3/20 - Personalized Email: $450 Bonus On $50K For Three Months ($150/$20K)
6/2/20 - Capitalone Savings 360 Rate Drops To 1.15% APY
4/27/20 - Earn Up To $500 When Opening a New Capital One 360 Performance Savings
4/27/20 - Capital One Upto $450 Bonus If 50K Of New Money Into Performance Savings (email targeted maybe)
1/26/20 - Capital One 360 Savings Bounus
11/22/19 - Capital One Get $1000 Bonus With $150K Deposit For 90 Days
11/17/19 - Capital One 360 Money Market Rate Reduced Again 1.70%
10/4/19 - Review of Capital One’s New 360 Performance Savings Account
9/21/19 - Capital One 360 Performance Savings
9/17/19 - Capital One Cuts Top Rate On Money Market Account
9/12/19 - Capital One 18-Month CD Earns 1.90% APY
9/8/19 - Capital One Get $500 Bonus with $50K Deposit For 90 Days. Expires 22 Sep 2019
6/7/19 - Capital One Money Market
5/9/19 - $450 Bonus For $50K For 3 Months
3/19/19 - Capital One 360 Money Market®: Earn Up to $500 & a Top Rate on Qualifying Balances
2/1/19 - Bonus For Money Market Fund
12/3/18 - Capital One Adds Online Management of POD Beneficiaries
11/11/18 - Capital One Increases Rates on 360 Money Market Account and CDs
11/9/18 - Capital One Raises Money Market And CD Rates.
11/5/18 - Bonus Till Mid December
9/14/18 - Capital One Ups Rates on Six 360 CDs
8/24/18 - Capital One Boosts Rate of 360 Money Market Account
7/20/18 - Capital One 360 Money Money Market $200 Bouns
7/12/18 - Capital One Finally Allows POD Accounts But There Are Issues
7/11/18 - Capital One 360 Money Market Account Moves Upward
7/10/18 - Money Market Rate Hike At Capital One
6/22/18 - Capital One Increases Rates on 360 CDs and 360 IRA CDs
5/17/18 - Capital One Ups Rates on All 360 CDs and 360 IRA CDs
4/19/18 - Capital One Ups 360 Money Market Rate
4/19/18 - Capital One Money Market Hike
4/12/18 - Capital One Hikes Rates on 360 CDs and 360 IRA CDs
3/16/18 - Capitalone Offering IRA Accounts.
2/15/18 - Capital One 360 Money Market Rate Rises
2/15/18 - Rate Hike On Capital One Money Market
2/13/18 - Capital One Boosts Rates on Seven 360 CDs
2/13/18 - CD Rates Jump At Capital One Bank
1/11/18 - Capital One Ups 360 Money Market Rate ($10k+)
1/11/18 - 360 Money Market Raised To 1.40% APY
12/7/17 - Capital One Savings Rate Increase
11/14/17 - Large 360 CD Rate Hikes at Capital One
10/25/17 - Capital One Bumps Up 360 Money Market
10/24/17 - Capital One Money Market Rate Hike
10/23/17 - Capital One Logon unusual request.
10/13/17 - Capital One’s 5-Year 360 CD Rate Raised
9/7/17 - Capital One Reduces CD Rates
8/25/17 - Capital One Increases 360 Money Market Rate
6/27/17 - Capital One Raises 360 Money Market Rate
5/17/17 - Targeted $400 Bonus At Capital One 360
5/4/17 - Definitely Not A Deal
4/8/17 - Capital One Offers $200 Bonus For New 360 Money Market Account
3/14/17 - Big CD Rate Hikes at Capital One, Including 5-Year CD
3/1/17 - Capital One Raises 1-Year 360 CD Rate to Competitive Level
2/17/17 - More Targeted $200 Bonuses At Capital One 360
1/12/17 - Targeted $200 Checking Bonus
1/7/17 - Rate Decrease For 12 Month CD
12/5/16 - Capital One 360 Offers $100 Money Market Bonus
12/2/16 - $100 Bonus For Capital One 360 Money Market Account With $10K Deposit
11/9/16 - Capital One 360 Hikes All CD Rates
11/6/16 - $100 Checking Bonus
3/18/16 - Capital One 360 Launches New Money Market Account
3/18/16 - 360 Money Market: Up To 1% APY
1/13/16 - Capital One 360 Makes 12-Month CD Competitive
1/13/16 - 12 Month CD 1.30%
12/4/15 - Capital One 360 Increases Rates On Four CDs
10/16/15 - Capital One Bank Has Essential Savings 6-Month Rate Guarantee
7/22/15 - Earn Up To A $500 Bonus At Capital One 360 - Extended To 9/30/2015
6/18/15 - Faster Access To Your Capital One 360 Deposits
6/1/15 - Earn Up to a $500 Bonus at Capital One 360
5/22/15 - Capital One 360 Launches Savings Bonus
5/22/15 - Up To $500 Bonus - Open New Savings Account With $5000+ Before Midnight 15 July 2015
5/18/15 - Capital One 360 Raises CD Rates For First Time In Over 2 Years
5/12/15 - Capital One 360 CD Rate Bumps. Quick Look.
2/9/15 - Capital One 360 Increases Top-Tier Rate of Its Checking Account
11/28/14 - Capital One 360's 2014 Black Friday Sale
10/24/14 - Capital One Bank Raises Rate On Essential Savings To Competitive Level
7/25/14 - Capital One 360 Or Ally Bank???
7/25/14 - More Merging of Capital One 360 and Capital One Bank
7/1/14 - Capital One 360’s Financial Independence Days Sale
6/25/14 - Preview of Capital One 360’s Financial Independence Days Sale
4/24/14 - Capital One Business Checking Promotion with a $250 Bonus - Branch Only
2/6/14 - $50 Bonus With Capital One 360 Savings Account
11/29/13 - Capital One 360's 2013 Black Friday Specials: $125 Checking Bonus
11/25/13 - Capital One 360’s 2013 Black Friday Sale Preview
11/6/13 - Capital One Offers Savings Account Promotion in Its Market Areas
7/26/13 - Capital One Business Checking Promotion with a $300 Bonus - Branch Only
7/1/13 - Capital One 360’s Financial Independence Days Sale Begins
6/27/13 - Free Book Of 50 Checks From Capital One 360
6/26/13 - Capital One 360’s Financial Independence Days Sale
5/29/13 - Capital One 360 Replacing Customer Debit Cards
4/19/13 - Capital One 360 Announces Changes Including Bigger Refer-a-Friend Bonus
3/25/13 - Capital One Branches Still Offering Checking Promo with a 1-Year Rate Guarantee in Some States
2/1/13 - ING DIRECT Is Now Capital One 360
8/27/12 - Capital One Bank's Checking Promo with a 12-Month Rate Guarantee
5/4/11 - Hot Capital One Checking Account Promotion in Austin Texas
11/20/09 - ING Direct's Black Friday CD and Electric Orange Checking Specials
7/21/09 - Update on ING Direct's Electric Orange $50 Promotion
2/5/09 - 4.00% 4-Year CD at Capital One Direct - Nationally Available
11/26/08 - 5.20% 60-Month CD at Capital One Direct Banking
4/24/08 - Update on ING Direct CDs
1/29/08 - Capital One's 4.00% 12-month Checking Account Deal in Central Texas Ends Thursday
1/25/08 - 5.25% 13-Month and 7-Month CD at Superior Savings of New England
11/24/07 - 5.25% 7-Month CD at Superior Savings of New England - Nationally Available
11/20/07 - ING Direct Acquires ShareBuilder
10/29/07 - ING Direct / VirtualBank Referral Bonuses
9/26/07 - $50 Bonus for ING Direct Orange Savings Account
7/12/07 - Is This How Banks Will Make Money from the Reward Checking Accounts?
5/6/07 - ING Direct Raises Checking Account Mid-Tier Rate to 5.25%
4/27/07 - 5.25% 9-Month CD at ING Direct
11/16/06 - 5.50% Money Market Account at Superior Savings of New England ($10K+)
8/15/06 - 5.25% Money Market Account at Superior Savings of New England ($25K+)
8/9/06 - CapOne/Costco Money Market Account Up to 5.14%
7/19/06 - Capital One High Yield Money Market Rises to 5.00%
6/30/06 - ING Direct's Savings Account Now 4.35% - Lagging Continues
6/28/06 - Capital One High Yield Money Market Rises to 4.75%
6/14/06 - CapOne/Costco Money Market Now 4.77% Plus New $50 Bonus
5/31/06 - ING Direct Savings Account Now 4.25% - History of Lagging?
5/10/06 - CapOne/Costco Money Market Account Now 4.72%
5/3/06 - Capital One High Yield Money Market Rises to 4.55%
4/29/06 - ING Direct's 5.25% 12-Month / 5.00% 9-Month CD
4/17/06 - ING Direct Sale is Over - Now What?
4/15/06 - ING Direct Raises All 12-Month and Longer CDs to 5%
4/5/06 - New ING Direct CD Rates - 4.75% 9-Month
3/31/06 - ING Direct Raises Non-Promo Savings Account APY to 4%
3/29/06 - ING No Longer Showing the 4.75% Promo - What's Next?
3/14/06 - Superior Savings' New 5% Money Market Account
3/2/06 - Capital One Savings/Money Market Accounts Now 4.25%
2/4/06 - ING Direct Increases Yields Slightly on CDs
1/23/06 - ING Direct Reduces Rates on Most CDs
1/19/06 - ING's Save Up Sale: 4.75% Savings Rate
1/2/06 - Special CapitalOne/Costco $50 Bonus
12/31/05 - ING Direct Savings Now 3.80%
12/7/05 - CapitalOne Savings Now at 4.00%
10/25/05 - Slight Rise in ING Direct's Long Term CDs
10/23/05 - New 4.5% Money Market Account
10/13/05 - ING Direct's Answer To EmigrantDirect?
10/12/05 - Major Rate Increase at Another Online Bank
9/2/05 - ING Direct Again Lowers Long Term CD Rates
Performance Savings
I opened savings accounts with CIT Bank, Marcus, UFB Direct and Capital One. Most of these banks have lower reviews and I'm glad I did not rely on those reviews. First off, most of these online banks are regularly featured on sites that share with you the offerings of different banks. Do your own research and look at the bank stat or their parent organization's health.
I'm not sure if I've just had the best of luck with the four accounts I opened with the four different banks but I just don't understand all the negative reviews. Some just silly like the transfer limits, transfer times, etc. Most info are available online or if not, ask before opening your account. Also, online banking does not mean faster banking. And if you want a live person and constant/immediate access to your money, go to a Chase branch and earn 0.1% on your money.
The interest rate on my Performance Savings account is not the highest but I took advantage of a bonus promo on a six-figure deposit and it will bring it up to par with the other accounts I opened. I have had nothing but positive experiences with Capital One. From opening the account, making transfers, calls to customer support had short wait times and questions answered promptly. Between the credit card and the savings account I have with Capital One, I am pretty satisfied customer.
A Customer And An Investor In Capital One
I can’t disagree with many of the complaints about Capital One’s security procedures, unbelievably slow ACH transfers, hold times on inflows etc. At the same time, I own their brokered CDs, Preferreds and Corporate Bonds. My sense is that I’d prefer to see them improve their procedures in all these areas rather then just complain about them. So I’d like to encourage those of you here who are investors as well as customers to contact Capital One investor relations attention Richard Fairbanks CEO and tell them how dissatisfied people are. I believe they are capable of making improvements which as investors is as much in our interest as theirs.
Beware: They Cheat Existing Customers
I've been a Capital One 360 customer for many years. I logged in recently to see if my interest rate went up (because in 2022 the rates are going up), and I was still at 0.3%. They advertise 3% but keep their older accounts at 0.3% for people who don't check. I don't want to do business with a company like that.
Very Good Experience....So Far!
I really hate to write a positive review about a bank. It usually ends up "going bad" shortly afterward, BUT.... Capitalone has been really good for me. I've consistently made small to medium-sized deposits over the years ($1,000--$10,000), pulled money out of ATMs whenever I needed without issue. Deposits are quickly credited and available the same day or the next. Lost/stolen cards have been replaced easily and shipped quickly. They MAIL certain bills for me via check for FREE. Their app always works and I can move money between accounts smoothly (external and Capitalone accounts). This last few months my income plummeted due to a Covid-reIated business slow down. I had "insufficient funds" in my checking account and on my credit cards a couple times (for the first time ever) and discovered CapitalOne didnt even charge me a fee! Capitalone was initially "just another alternative" bank I was going to try when they were much smaller in CA, but they are now my primary bank and I'm very glad I joined with them years ago.
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 4297 |
| Year Established | 1933 |
| Employees | 59025 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.87% |
| Return on Equity - YTD | 7.79% |
| Annual Interest Income | $22.43B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $477.3B$465B |
| Loans | Q2 2024vs Q2 2023 | $302.3B$297.9B |
| Deposits | Q2 2024vs Q2 2023 | $372.6B$367.9B |
| Equity Capital | Q2 2024vs Q2 2023 | $53.81B$50.26B |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $16.65B$14.65B |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $5.69B$4.41B |
| Real Estate Owned | Q2 2024vs Q2 2023 | $40.3MM$45.9MM |
