Capital One 360
Popular Accounts at this Bank
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 1.25% | 5-year CD | 60 Month CD 1.85% - Synchrony Bank 60 Month CD |
| 1.10% | 2-year CD | 24 Month CD |
| 0.90% | Checking | 360 Checking 0.13% - National Average |
Capital One 360 is an online banking subsidiary of the Capital One Financial Corporation, a financial holding company publicly traded on the New York Stock Exchange (Symbol: COF). The web-only bank officially took over ING Direct in 2012 and offers an array of depository banking and lending products, in addition to its brokerage platform. The Capital One 360 branding was first introduced at the end of 2012.
In its depository banking repertoire, the direct bank has personal checking, savings, and Certificate of Deposit (CD) accounts, as well as business savings and CD accounts. On the personal side, Capital One 360 offers a fee free checking account that is part of an extensive ATM network and comes with a free MasterCard debit card. The teen checking account is basically the same account, but adds a joint owner. Both accounts are attractive because they earn interest and make the switch from brick and mortar bank checking to Internet checking very smooth with mobile deposits and widely accessible ATMs. The online savings account offers one of the top interest rates in the country and has no fees and an automatic savings plan option to encourage the process. CDs are offered in term lengths ranging from 6 to 60 months and come with fixed interest rates.
Capital One’s Sharebuilder provides a trading platform where customers can perform cheap stock trades or look up reports on various investments from independent analysts. On the business side, a savings account is available that offers up to 3 authorized signers who can function as account owners.
Capital One 360 online banking provides a secure and sophisticated platform for account owners to manage their deposit, loan, and business accounts with Capital One. The bank’s site is optimized for both desktop and mobile use, and enables users to complete account management items like money transfers, balance reviews, bill pay, ATM search, and transaction history viewing. Mobile apps are attractive and make it easy to bank while on the run from a smartphone or tablet device.
Capital One 360 is the product of Capital One Financial Corporation’s 2012 acquisition of ING Direct, which was created in 2000. Capital One’s business model focused on consumer lending before 2005, until it decided to branch out into the retail banking business. Its acquisition of ING Direct considerably helped those efforts, making it one of the biggest online banks in the country. Capital One 360 is currently headquartered in McLean, Virginia, and serves its customers exclusively through its online banking platform.
Related Posts
3/18 - Capital One 360 Launches New Money Market Account
3/18 - 360 Money Market: Up To 1% APY
1/13 - Capital One 360 Makes 12-Month CD Competitive
1/13 - 12 Month CD 1.30%
11/19 - Safety of Your Money at Banks - Fraudulent Transfers
7/22 - Earn Up To A $500 Bonus At Capital One 360 - Extended To 9/30/2015
6/18 - Faster Access To Your Capital One 360 Deposits
6/1 - Earn Up to a $500 Bonus at Capital One 360
5/22 - Capital One 360 Launches Savings Bonus
5/22 - Up To $500 Bonus - Open New Savings Account With $5000+ Before Midnight 15 July 2015
5/18 - Capital One 360 Raises CD Rates For First Time In Over 2 Years
5/12 - Capital One 360 CD Rate Bumps. Quick Look.
2/9 - Capital One 360 Increases Top-Tier Rate of Its Checking Account
7/25 - Capital One 360 Or Ally Bank???
7/25 - More Merging of Capital One 360 and Capital One Bank
7/1 - Capital One 360’s Financial Independence Days Sale
6/25 - Preview of Capital One 360’s Financial Independence Days Sale
2/6 - $50 Bonus With Capital One 360 Savings Account
11/25/13 - Capital One 360’s 2013 Black Friday Sale Preview
11/22/13 - Capitalone 360 Is Going To Have Banking Bonuses Nov 29 - Dec 2, 2013
7/1/13 - Capital One 360’s Financial Independence Days Sale Has Begun
7/1/13 - Capital One 360’s Financial Independence Days Sale Begins
6/27/13 - Free Book Of 50 Checks From Capital One 360
6/26/13 - Capital One 360’s Financial Independence Days Sale
5/29/13 - Capital One 360 Replacing Customer Debit Cards
4/19/13 - Capital One 360 Announces Changes Including Bigger Refer-a-Friend Bonus
2/1/13 - ING DIRECT Is Now Capital One 360
11/20/09 - ING Direct's Black Friday CD and Electric Orange Checking Specials
7/9/09 - Update on ING Direct's Electric Orange $50 Promotion
4/24/08 - Update on ING Direct CDs
1/29/08 - Capital One's 4.00% 12-month Checking Account Deal in Central Texas Ends Thursday
11/20/07 - ING Direct Acquires ShareBuilder
9/26/07 - $50 Bonus for ING Direct Orange Savings Account
7/12/07 - Is This How Banks Will Make Money from the Reward Checking Accounts?
5/6/07 - ING Direct Raises Checking Account Mid-Tier Rate to 5.25%
4/27/07 - 5.25% 9-Month CD at ING Direct
7/19/06 - Capital One High Yield Money Market Rises to 5.00%
6/30/06 - ING Direct's Savings Account Now 4.35% - Lagging Continues
6/28/06 - Capital One High Yield Money Market Rises to 4.75%
6/14/06 - CapOne/Costco Money Market Now 4.77% Plus New $50 Bonus
5/31/06 - ING Direct Savings Account Now 4.25% - History of Lagging?
5/3/06 - Capital One High Yield Money Market Rises to 4.55%
4/29/06 - ING Direct's 5.25% 12-Month / 5.00% 9-Month CD
4/19/06 - ING Direct / VirtualBank Referral Bonuses
4/17/06 - ING Direct Sale is Over - Now What?
4/15/06 - ING Direct Raises All 12-Month and Longer CDs to 5%
4/5/06 - New ING Direct CD Rates - 4.75% 9-Month
3/31/06 - ING Direct Raises Non-Promo Savings Account APY to 4%
3/29/06 - ING No Longer Showing the 4.75% Promo - What's Next?
2/4/06 - ING Direct Increases Yields Slightly on CDs
1/23/06 - ING Direct Reduces Rates on Most CDs
1/19/06 - ING's Save Up Sale: 4.75% Savings Rate
12/31/05 - ING Direct Savings Now 3.80%
10/25/05 - Slight Rise in ING Direct's Long Term CDs
10/23/05 - New 4.5% Money Market Account
10/13/05 - ING Direct's Answer To EmigrantDirect?
9/2/05 - ING Direct Again Lowers Long Term CD Rates
360 Degrees of Awesome
I have been using Capital One 360 for about 10 years now going back to the time when it was known as ING Direct. At first, I only used it for a savings account since they had a higher than average interest rate. However, about 5 years ago, I also opened up a checking account with them. I still used my traditional bank checking account; however, this past year I grew very unsatisfied with my bank and moved all of my assets to Cap One 360. Since then, I have been extremely happy. I have been living as a visitor in Canada and my old bank was charging me international use fees - not the case with Cap One 360. Also, their no-overdraft charge policy has been fantastic and very useful for me (I cut it close sometimes in my travels).
On the few occasions that I've had to call customer service I have always dealt with pleasant, easy to understand and very helpful representatives. Talking to them has actually been pain-free and pleasant as opposed to a real pain in the butt like other banks have been. I closed each call feeling like I accomplished what I intended and dealt with an understanding person as opposed to a large bank/employee just saying the company line. I will continue to use Cap One 360 checking/savings for the foreseeable future as I have remained very satisfied so far.
Great online bank- amazing rates and great customer service
I was skeptical when Capital One took ING over. I called on numerous occasions during the initial merge. The customer service was so nice and helpful and willing to go the extra mile. What drew me to this bank was the higher interest rates compared to traditional banks. I have stayed a loyal customer through the merger, and have been with them for more than 10 years.
No Longer Doing Living Trusts/ Not According To Disclosures
I was originally an INGDirect customer who became a CapitalOne360 customer because of the merger. The transition was smooth and their customer service has been great. I love the fact that they don't charge international ATM fees, which almost every other bank does! However, I just went to add another account and gave them a call to have it added/titled in our living trust. Monica told me that effective June 2016, they no longer will hold accounts with that type of title. WHAT? What bank doesn't allow accounts to be held in a living trust? Well I just read their updated disclosures (7/20/2016) and they have Living Trust as a type of account ownership, so I don't think Monica knows what she is talking about. Just wanted to let everyone know in case they get the same mis-information
Easy to Join, Not a Great Bank
I had a less than stellar credit score, so banking options were limited to me, and Capital One 360 was an available option. I had a Capital One credit card when I was younger, and it was decent enough, so I decided to give their service another shot. Let's just say, it wasn't anything home to write about. Occasional downtime on their service, combined with a rather poor web design, and banking terms that I just didn't have time to really wrap my head around, made for an overall pretty poor experience. That being said, whenever I had to contact them about issues, I generally got a polite enough agent who was willing to assist with my problems, so there's that. I've since changed to a better banking service, but I wouldn't highly recommend Capital One 360. There's probably better options out there for you.
Data as of Q2 2016
Learn more about bank healthHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 4297 |
| Year Established | 1933 |
| Employees | 28833 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.54% |
| Return on Equity - YTD | 4.08% |
| Annual Interest Income | $5.19B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2016vs Q2 2015 | $278.7B$255.3B |
| Loans | Q2 2016vs Q2 2015 | $153.4B$138B |
| Deposits | Q2 2016vs Q2 2015 | $208.5B$196.7B |
| Equity Capital | Q2 2016vs Q2 2015 | $36.26B$35.34B |
| Loan Loss Allowance | Q2 2016vs Q2 2015 | $2.23B$1.75B |
| Unbacked Noncurrent Loans | Q2 2016vs Q2 2015 | $2.20B$1.85B |
| Real Estate Owned | Q2 2016vs Q2 2015 | $93.1MM$125.7MM |
Always verify rates and promotions with the bank or credit union. We are not Capital One 360; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Capital One 360 Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 0.75% | - | - | 360 Savings Account | |
| 0.75% | - | - | Kids Savings Account | |
| 0.75% | - | - | IRA Savings |
Capital One 360 Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 1.00%* | $10k* | - | 360 Money Market | ||
| OTHER TIERS: 0.60% → Up to $10k | |||||
Capital One 360 Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.90%* | $100k* | - | 360 Checking | ||
| OTHER TIERS: 0.20% → Up to $50k | 0.75% → $50k - $100k | |||||
| 0.25% | - | - | MONEY | ||
Capital One 360 CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 1.25% | - | - | 60 Month CD | |
| 1.10% | - | - | 24 Month CD | |
| 1.10% | - | - | 30 Month CD | |
| 1.10% | - | - | 36 Month CD | |
| 1.10% | - | - | 48 Month CD | |
| 0.90% | - | - | 6 Month CD | |
| 0.90% | - | - | 9 Month CD | |
| 0.90% | - | - | 12 Month CD | |
| 0.90% | - | - | 18 Month CD |
Capital One 360 IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 1.25% | - | - | 60 Month IRA | |
| 1.10% | - | - | 24 Month IRA | |
| 1.10% | - | - | 30 Month IRA | |
| 1.10% | - | - | 36 Month IRA | |
| 1.10% | - | - | 48 Month IRA | |
| 0.90% | - | - | 6 Month IRA | |
| 0.90% | - | - | 9 Month IRA | |
| 0.90% | - | - | 12 Month IRA | |
| 0.90% | - | - | 18 Month IRA |
Capital One 360 is an Internet only bank and does not have branch locations. Its headquarters is located at 1680 Capital One Drive - Mclean, VA 22102