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1680 Capital One Drive
Mclean, VA 22102

Capital One 360 is an online banking subsidiary of the Capital One Financial Corporation, a financial holding company publicly traded on the New York Stock Exchange (Symbol: COF). The web-only bank officially took over ING Direct in 2012 and offers an array of depository banking and lending products, in addition to its brokerage platform. The Capital One 360 branding was first introduced at the end of 2012.

In its depository banking repertoire, the direct bank has personal checking, savings, and Certificate of Deposit (CD) accounts, as well as business savings and CD accounts. On the personal side, Capital One 360 offers a fee free checking account that is part of an extensive ATM network and comes with a free MasterCard debit card. The teen checking account is basically the same account, but adds a joint owner. Both accounts are attractive because they earn interest and make the switch from brick and mortar bank checking to Internet checking very smooth with mobile deposits and widely accessible ATMs. The online savings account offers one of the top interest rates in the country and has no fees and an automatic savings plan option to encourage the process. CDs are offered in term lengths ranging from 6 to 60 months and come with fixed interest rates.

Capital One’s Sharebuilder provides a trading platform where customers can perform cheap stock trades or look up reports on various investments from independent analysts. On the business side, a savings account is available that offers up to 3 authorized signers who can function as account owners.

Capital One 360 online banking provides a secure and sophisticated platform for account owners to manage their deposit, loan, and business accounts with Capital One. The bank’s site is optimized for both desktop and mobile use, and enables users to complete account management items like money transfers, balance reviews, bill pay, ATM search, and transaction history viewing. Mobile apps are attractive and make it easy to bank while on the run from a smartphone or tablet device.

Capital One 360 is the product of Capital One Financial Corporation’s 2012 acquisition of ING Direct, which was created in 2000. Capital One’s business model focused on consumer lending before 2005, until it decided to branch out into the retail banking business. Its acquisition of ING Direct considerably helped those efforts, making it one of the biggest online banks in the country. Capital One 360 is currently headquartered in McLean, Virginia, and serves its customers exclusively through its online banking platform.

Related Posts

Capital One 360 Increases CD Rates For Terms Of 24 To 60 Months - 6/30/2016

The new CD rates are still a little low compared to the top CD rates for the corresponding terms. Nevertheless, it’s nice to see rate increases. Below is the list of the new and old rates:60mo 1.90% APY (was 1.70%) 48mo 1.70% APY (was 1.40%) 36mo 1.50% APY (was 1.30%) 30mo 1.45% APY (was 1.20%) 24mo 1.40% APY (was 1.10%)

Capital One 360 Launches New Money Market Account - 3/18/2016

Capital One 360 just launched the 360 Money Market. Its features are very similar to the 360 Savings Account except that it’s a two-tier account.

360 Money Market: Up To 1% APY - 3/23/2016

Looks to be a new Capital One 360 offering. Interest is tiered.  $0 - $9,999.99: 0.60% $10,000.00 or more: 1.00% I'm just seeing it on the 360 website (not yet on DA). 

View all posts from:

11/29/13 - Capital One 360's 2013 Black Friday Specials: $125 Checking Bonus
11/25/13 - Capital One 360’s 2013 Black Friday Sale Preview
11/22/13 - Capitalone 360 Is Going To Have Banking Bonuses Nov 29 - Dec 2, 2013
7/1/13 - Capital One 360’s Financial Independence Days Sale Has Begun
7/1/13 - Capital One 360’s Financial Independence Days Sale Begins
6/28/13 - Free Book Of 50 Checks From Capital One 360
6/26/13 - Capital One 360’s Financial Independence Days Sale
5/29/13 - Capital One 360 Replacing Customer Debit Cards
4/19/13 - Capital One 360 Announces Changes Including Bigger Refer-a-Friend Bonus
2/1/13 - ING DIRECT Is Now Capital One 360
11/20/09 - ING Direct's Black Friday CD and Electric Orange Checking Specials
7/21/09 - Update on ING Direct's Electric Orange $50 Promotion
4/24/08 - Update on ING Direct CDs
1/29/08 - Capital One's 4.00% 12-month Checking Account Deal in Central Texas Ends Thursday
11/20/07 - ING Direct Acquires ShareBuilder
9/26/07 - $50 Bonus for ING Direct Orange Savings Account
7/12/07 - Is This How Banks Will Make Money from the Reward Checking Accounts?
5/6/07 - ING Direct Raises Checking Account Mid-Tier Rate to 5.25%
4/27/07 - 5.25% 9-Month CD at ING Direct
7/19/06 - Capital One High Yield Money Market Rises to 5.00%
6/30/06 - ING Direct's Savings Account Now 4.35% - Lagging Continues
6/28/06 - Capital One High Yield Money Market Rises to 4.75%
6/14/06 - CapOne/Costco Money Market Now 4.77% Plus New $50 Bonus
5/31/06 - ING Direct Savings Account Now 4.25% - History of Lagging?
5/3/06 - Capital One High Yield Money Market Rises to 4.55%
4/29/06 - ING Direct's 5.25% 12-Month / 5.00% 9-Month CD
10/29/07 - ING Direct / VirtualBank Referral Bonuses
4/17/06 - ING Direct Sale is Over - Now What?
4/15/06 - ING Direct Raises All 12-Month and Longer CDs to 5%
4/5/06 - New ING Direct CD Rates - 4.75% 9-Month
3/31/06 - ING Direct Raises Non-Promo Savings Account APY to 4%
3/29/06 - ING No Longer Showing the 4.75% Promo - What's Next?
2/4/06 - ING Direct Increases Yields Slightly on CDs
1/23/06 - ING Direct Reduces Rates on Most CDs
1/19/06 - ING's Save Up Sale: 4.75% Savings Rate
12/31/05 - ING Direct Savings Now 3.80%
10/25/05 - Slight Rise in ING Direct's Long Term CDs
10/23/05 - New 4.5% Money Market Account
10/13/05 - ING Direct's Answer To EmigrantDirect?
9/2/05 - ING Direct Again Lowers Long Term CD Rates

Reviews (186)

Capitol One 360 Online Banking Review

Posted by: JoeAngel | Oct 21, 2016

I have a checking, savings, and money market account with Capitol One 360. Everything from opening an account to making deposits and even sending a check is done online. I've never had an issue with them. Their phone app is also easy to navigate and can be used for practically any kind of transaction.

In particular, I like their P2P payments, where I can send payments to people all via email with their phone app or online website. They also provide a better interest rate than the brick-and-mortar type of banks. The bank does not require a minimum amount of funds to be in your account and there are no fees involved in having an account open.

Their customer service is great as well and can answer questions quickly.

360 Review

Posted by: Andre3 | 17 hours ago

I signed up with Capital One 360 when they had a special, and have a checking and savings account with them. They have no fees for both those accounts, which is amazing, and surprising nowadays. Likewise, there is no minimum balance for either the checking or the savings account. Transfers to and from this bank to my brick and mortar bank have gone through without a problem, and I haven't had any problems using the debit card.

The only issues I have had, is that when I forgot my password, it was a little bit hard to reset, as the site was being glitchy, and when I lost my card, it took quite a while to be mailed to me. Overall, I am very pleased with the bank, and intend to keep my account open.

Capital One 360 IS A Good Online Bank

I have a checking and savings account with Capital One 360, a fully online bank. Opening accounts there was a very easy process - it was all done online. The bank makes it easy to link accounts at other institutions to transfer money into and out of accounts. Money is typically transferred within one day. Their website is easy to navigate. Their interest rates, while not the highest among online banks, are decent and better than traditional brick and mortar banking institutions. Their accounts typically have no minimum balances and no fees. They provide e-statements and the ability to deposit checks using their mobile app, making them a truly paperless banking platform. Although I did not use it, they do offer online bill pay. Checking account provide overdraft protection and accounts are insured by the government. In short, they offer all the same features as traditional banks, but higher interest rates and fewer fees. They are definitely worth checking out.

Terrible Customer Service

I hane had an account eith Capitalone 360 for approaching 10 years. I have had no issues until recently when my accounts were frozen. I received a call from Cap360 with a callback number. I called back five times. I either cannot get through, get transferred then dropped, get transferred and wait but no one ever answers. All I know is that both my accounts are frozen and I cannot speak to anyone to find out the problem and how to resolve it. It is a good bank as long as you do not have any issues. Once you have an issue, pray you do not need your money any time soon. I will try one more time by visiting a cafe. If that does not work, I am going to the regulators.



Health Grade Components

FDIC Certificate #4297
Year Established1933
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.54%
Return on Equity - YTD4.08%
Annual Interest Income$5.19B
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$278.7B$255.3B
LoansQ2 2016vs Q2 2015$153.4B$138B
DepositsQ2 2016vs Q2 2015$208.5B$196.7B
Equity CapitalQ2 2016vs Q2 2015$36.26B$35.34B
Loan Loss AllowanceQ2 2016vs Q2 2015$2.23B$1.75B
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$2.20B$1.85B
Real Estate OwnedQ2 2016vs Q2 2015$93.1MM$125.7MM
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Always verify rates and promotions with the bank or credit union. We are not Capital One 360; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Capital One 360 Savings Account Rates

0.75%--360 Savings Account
0.75%--Kids Savings Account
0.75%--IRA Savings

Capital One 360 Money Market Rates

1.00%*$10k*-360 Money Market
OTHER TIERS: 0.60% Up to $10k

Capital One 360 Checking Account Rates

0.90%*$100k*-360 Checking
OTHER TIERS: 0.20% Up to $50k | 0.75% $50k - $100k

Capital One 360 CD Rates

1.25%--60 Month CD
1.10%--24 Month CD
1.10%--30 Month CD
1.10%--36 Month CD
1.10%--48 Month CD
0.90%--18 Month CD
0.75%--12 Month CD
0.40%--6 Month CD
0.40%--9 Month CD

Capital One 360 IRA Rates

1.25%--60 Month IRA
1.10%--24 Month IRA
1.10%--30 Month IRA
1.10%--36 Month IRA
1.10%--48 Month IRA
0.90%--18 Month IRA
0.75%--12 Month IRA
0.40%--6 Month IRA
0.40%--9 Month IRA

Capital One 360 is an Internet only bank and does not have branch locations. Its headquarters is located at 1680 Capital One Drive - Mclean, VA 22102