Capital One, a DepositAccounts.com advertiser, is a subsidiary of the Capital One Financial Corporation, a financial holding company publicly traded on the New York Stock Exchange (Symbol: COF). The bank officially took over ING Direct in 2012 and offers an array of depository banking.
Capital One offers personal, as well as business, savings and CD accounts. Also on the personal side, Capital One offers a fee-free checking account that is part of an extensive ATM network and comes with a free MasterCard debit card. They also offer a teen checking account, which is basically the same account, but adds a joint owner. Both accounts are attractive because they earn interest and can be accessed through their Café’s, mobile deposits and widely accessible ATMs. The 360 Money Market Account offers one of the top interest rates in the country and has no fees. CDs are offered in term lengths ranging from 6 to 60 months and come with fixed interest rates.
Capital One’s online banking provides a simple platform for account owners to manage their deposits with Capital One. They offer an award-winning mobile app which allows the user to make deposits, check balances, pay bills, search for ATMs and make transfers. The bank’s site is optimized for both desktop and mobile use, and offers the same features as the mobile app.
Capital One is currently headquartered in McLean, Virginia.
I've been a Capital One customer for several years now. Their website, app, and customer service have been good. The only drawback is that their interest rates on checking and savings aren't quite as competitive as they were a few years ago.
I can’t disagree with many of the complaints about Capital One’s security procedures, unbelievably slow ACH transfers, hold times on inflows etc. At the same time, I own their brokered CDs, Preferreds and Corporate Bonds. My sense is that I’d prefer to see them improve their procedures in all these areas rather then just complain about them. So I’d like to encourage those of you here who are investors as well as customers to contact Capital One investor relations attention Richard Fairbanks CEO and tell them how dissatisfied people are. I believe they are capable of making improvements which as investors is as much in our interest as theirs.
I've been a Capital One 360 customer for many years. I logged in recently to see if my interest rate went up (because in 2022 the rates are going up), and I was still at 0.3%. They advertise 3% but keep their older accounts at 0.3% for people who don't check. I don't want to do business with a company like that.
I have had a savings account with over $100K here for over 4 months. When the 5% CD rate became available I decided to open multiple CDs, which was very difficult and time-consuming to do. I was eventually able to open the CDs I wanted three business days ago. I also entered a transfer to one of my savings accounts that is paying a significantly higher interest rate. I received this message "Success Your $70,000.00 has been transferred" a confirmation code, and "Deliver in Usually 3 business days."
Three business days later the funds haven't arrived in the intended account so I logged on to the Cap One site to see what was going on and each of my accounts show "Your funds are currently not available for withdrawal. Please call us at 1-888-464-0727." This was extra disconcerting to see given yesterday's failure of SiliconeValley Bank. I called and it's a recorded message instructing me to leave a voicemail with the "Customer Protection Resolution Team" and someone may call me back within 48 business hours "if necessary." Since it's the weekend, I called the regular customer service number to try to talk to someone about this and got automatically transferred to the same recorded message.
I have had a 36-year career in banking, including many years in operations risk management and fraud. Because of that, I discounted the complaints I read here thinking no bank would treat legitimate customers that way and there must be more to the story. Boy was I wrong! Do yourself a favor, this Bank just isn't worth the potential time and aggravation you may suffer if you open an account here. IT CAN HAPPEN TO YOU.
Overall | |
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FDIC Certificate # | 4297 |
Year Established | 1933 |
Employees | 32302 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.85% |
Return on Equity - YTD | 8.46% |
Annual Interest Income | $6.64B |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2022vs Q2 2021 | $388.4B$369B |
Loans | Q2 2022vs Q2 2021 | $188.9B$163.2B |
Deposits | Q2 2022vs Q2 2021 | $314B$306.9B |
Equity Capital | Q2 2022vs Q2 2021 | $36.90B$42.55B |
Loan Loss Allowance | Q2 2022vs Q2 2021 | $3.95B$4.07B |
Unbacked Noncurrent Loans | Q2 2022vs Q2 2021 | $1.36B$1.19B |
Real Estate Owned | Q2 2022vs Q2 2021 | $54.3MM$95.8MM |
Always verify rates and promotions with the bank or credit union. We are not Capital One; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
3.40% | - | - | 360 Performance Savings | |
0.30% | - | - | Kids Savings Account |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.10% | - | - | 360 Checking | |
0.10% | - | - | MONEY |