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Overview / Commentary
1680 Capital One Drive
Mclean, VA 22102

Capital One 360 is an online banking subsidiary of the Capital One Financial Corporation, a financial holding company publicly traded on the New York Stock Exchange (Symbol: COF). The web-only bank officially took over ING Direct in 2012 and offers an array of depository banking and lending products, in addition to its brokerage platform. The Capital One 360 branding was first introduced at the end of 2012.

In its depository banking repertoire, the direct bank has personal checking, savings, and Certificate of Deposit (CD) accounts, as well as business savings and CD accounts. On the personal side, Capital One 360 offers a fee free checking account that is part of an extensive ATM network and comes with a free MasterCard debit card. The teen checking account is basically the same account, but adds a joint owner. Both accounts are attractive because they earn interest and make the switch from brick and mortar bank checking to Internet checking very smooth with mobile deposits and widely accessible ATMs. The online savings account offers one of the top interest rates in the country and has no fees and an automatic savings plan option to encourage the process. CDs are offered in term lengths ranging from 6 to 60 months and come with fixed interest rates.

Capital One’s Sharebuilder provides a trading platform where customers can perform cheap stock trades or look up reports on various investments from independent analysts. On the business side, a savings account is available that offers up to 3 authorized signers who can function as account owners.

Capital One 360 online banking provides a secure and sophisticated platform for account owners to manage their deposit, loan, and business accounts with Capital One. The bank’s site is optimized for both desktop and mobile use, and enables users to complete account management items like money transfers, balance reviews, bill pay, ATM search, and transaction history viewing. Mobile apps are attractive and make it easy to bank while on the run from a smartphone or tablet device.

Capital One 360 is the product of Capital One Financial Corporation’s 2012 acquisition of ING Direct, which was created in 2000. Capital One’s business model focused on consumer lending before 2005, until it decided to branch out into the retail banking business. Its acquisition of ING Direct considerably helped those efforts, making it one of the biggest online banks in the country. Capital One 360 is currently headquartered in McLean, Virginia, and serves its customers exclusively through its online banking platform.

Related Posts

Capital One 360 Increases CD Rates For Terms Of 24 To 60 Months - 6/9/2016

The new CD rates are still a little low compared to the top CD rates for the corresponding terms. Nevertheless, it’s nice to see rate increases. Below is the list of the new and old rates:60mo 1.90% APY (was 1.70%) 48mo 1.70% APY (was 1.40%) 36mo 1.50% APY (was 1.30%) 30mo 1.45% APY (was 1.20%) 24mo 1.40% APY (was 1.10%)

Capital One 360 Launches New Money Market Account - 3/18/2016

Capital One 360 just launched the 360 Money Market. Its features are very similar to the 360 Savings Account except that it’s a two-tier account.

360 Money Market: Up To 1% APY - 3/18/2016

Looks to be a new Capital One 360 offering. Interest is tiered.  $0 - $9,999.99: 0.60% $10,000.00 or more: 1.00% I'm just seeing it on the 360 website (not yet on DA). 

View all posts from:

11/29/13 - Capital One 360's 2013 Black Friday Specials: $125 Checking Bonus
11/25/13 - Capital One 360’s 2013 Black Friday Sale Preview
11/22/13 - Capitalone 360 Is Going To Have Banking Bonuses Nov 29 - Dec 2, 2013
7/1/13 - Capital One 360’s Financial Independence Days Sale Has Begun
7/1/13 - Capital One 360’s Financial Independence Days Sale Begins
6/27/13 - Free Book Of 50 Checks From Capital One 360
6/26/13 - Capital One 360’s Financial Independence Days Sale
5/29/13 - Capital One 360 Replacing Customer Debit Cards
4/19/13 - Capital One 360 Announces Changes Including Bigger Refer-a-Friend Bonus
2/1/13 - ING DIRECT Is Now Capital One 360
11/20/09 - ING Direct's Black Friday CD and Electric Orange Checking Specials
7/9/09 - Update on ING Direct's Electric Orange $50 Promotion
4/24/08 - Update on ING Direct CDs
1/29/08 - Capital One's 4.00% 12-month Checking Account Deal in Central Texas Ends Thursday
11/20/07 - ING Direct Acquires ShareBuilder
9/26/07 - $50 Bonus for ING Direct Orange Savings Account
7/12/07 - Is This How Banks Will Make Money from the Reward Checking Accounts?
5/6/07 - ING Direct Raises Checking Account Mid-Tier Rate to 5.25%
4/27/07 - 5.25% 9-Month CD at ING Direct
7/19/06 - Capital One High Yield Money Market Rises to 5.00%
6/30/06 - ING Direct's Savings Account Now 4.35% - Lagging Continues
6/28/06 - Capital One High Yield Money Market Rises to 4.75%
6/14/06 - CapOne/Costco Money Market Now 4.77% Plus New $50 Bonus
5/31/06 - ING Direct Savings Account Now 4.25% - History of Lagging?
5/3/06 - Capital One High Yield Money Market Rises to 4.55%
4/29/06 - ING Direct's 5.25% 12-Month / 5.00% 9-Month CD
4/19/06 - ING Direct / VirtualBank Referral Bonuses
4/17/06 - ING Direct Sale is Over - Now What?
4/15/06 - ING Direct Raises All 12-Month and Longer CDs to 5%
4/5/06 - New ING Direct CD Rates - 4.75% 9-Month
3/31/06 - ING Direct Raises Non-Promo Savings Account APY to 4%
3/29/06 - ING No Longer Showing the 4.75% Promo - What's Next?
2/4/06 - ING Direct Increases Yields Slightly on CDs
1/23/06 - ING Direct Reduces Rates on Most CDs
1/19/06 - ING's Save Up Sale: 4.75% Savings Rate
12/31/05 - ING Direct Savings Now 3.80%
10/25/05 - Slight Rise in ING Direct's Long Term CDs
10/23/05 - New 4.5% Money Market Account
10/13/05 - ING Direct's Answer To EmigrantDirect?
9/2/05 - ING Direct Again Lowers Long Term CD Rates

Reviews (166)

Everything in One Place

Posted by: Jcon6 | Jul 22, 2016

I've been banking with Capital One 360 for about a year. The main perk, for me, is that I can manage all of my finances in one app. I have my credit cards and my auto loans with Capital One, as well as my checking account, so it makes it easy. Sometimes it's difficult because there are no physical locations, but I've found that mostly everything I need to do is within the app. Plus, I hardly ever have to go on the website because everything I need is on the app. I've had to call customer service a few times, but I'm never on hold for very long and the reps are super friendly. I also LOVE that there are no fees for having an account, because that was my major issue with my last bank. Overall, I've had a great experience with 360 checking and I'd recommend it to anyone who has credit with Capital One.

Always Available

Posted by: bethbeth | Jul 21, 2016

I have had a Capital 360 checking account for several years now. I regularly transfer money from this account. I have never had a single instance of the website not being available when I needed it. All transactions have been processed timely and accurately. The interest rate is among the highest available for a checking account.

Capital One 360 is Convenient

I have been using Capital One 360 for over a year now. It is great! I can easily check my account from my computer or phone at any time. I really like this account because I like to invest, and I have my 360 account linked to my Capital One Investment account. It makes it very easy to transfer money, so I don't miss out on anything. They have great customer service and are very quick and friendly whenever I have a question. I have used other online bank accounts in the past, but Capital One 360 is by far the best.

Captial One 360 Pulls Out All the Stops

Posted by: Bergman05 | Jul 12, 2016

Capital One 360 is a great online bank to have. I currently have a checking and savings account with them since around 2010 and have been very pleased. Interest rates are the highest on both checking and savings accounts. Opening up an account is a breeze, and the online portal is efficient and easy to navigate. Frequently they provide bonuses for customers opening up new accounts. In addition, you can refer a friend for an additional $25 per friend that joins. Fees are minimal and appropriate. For example, overdrafts are billed on a percentage of the overdraft amount, not a flat rate of $35 plus the overdraft amount like other banks. I have contacted customer support a few times and was helped immediately, resolving my issues quickly. Overall, I recommend Capital One 360 to anyone interested in looking for an online bank.



Health Grade Components

FDIC Certificate #4297
Year Established1933
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.54%
Return on Equity - YTD4.08%
Annual Interest Income$2.58B
Assets and Liabilities
AssetsQ1 2016vs Q1 2015$271.2B$253.2B
LoansQ1 2016vs Q1 2015$150.8B$137.8B
DepositsQ1 2016vs Q1 2015$208.8B$198.7B
Equity CapitalQ1 2016vs Q1 2015$36.00B$35.23B
Loan Loss AllowanceQ1 2016vs Q1 2015$2.03B$1.66B
Unbacked Noncurrent LoansQ1 2016vs Q1 2015$2.23B$1.67B
Real Estate OwnedQ1 2016vs Q1 2015$110.7MM$133.8MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Capital One 360 Increases CD Rates For Terms Of 24 To 60 Months

Ken Tumin   |  
The new CD rates are still a little low compared to the top CD rates for the corresponding terms. Nevertheless, it’s nice to see rate increases. Below is the list of the new and old rates:
60mo 1.90% APY (was 1.70%)
48mo 1.70% APY (was 1.40%)
36mo 1.50% APY (was 1.30%)
30mo 1.45% APY (was 1.20%)
24mo 1.40% APY (was 1.10%)

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Always verify rates and promotions with the bank or credit union. We are not Capital One 360; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Capital One 360 Savings Account Rates

0.75%--360 Savings Account
0.75%--Kids Savings Account
0.75%--IRA Savings
0.40%--Business Savings Account

Capital One 360 Money Market Rates

1.00%*$10k*-360 Money Market
OTHER TIERS: 0.60% Up to $10k

Capital One 360 Checking Account Rates

0.90%*$100k*-360 Checking
OTHER TIERS: 0.20% Up to $50k | 0.75% $50k - $100k

Capital One 360 CD Rates

1.25%--60 Month CD
1.10%--24 Month CD
1.10%--30 Month CD
1.10%--36 Month CD
1.10%--48 Month CD
0.90%--18 Month CD
0.90%--Business 60 Month CD
0.75%--12 Month CD
0.70%--Business 30 Month CD
0.70%--Business 36 Month CD
0.70%--Business 48 Month CD
0.40%--6 Month CD
0.40%--9 Month CD
0.40%--Business 6 Month CD
0.40%--Business 9 Month CD
0.40%--Business 12 Month CD
0.40%--Business 18 Month CD
0.40%--Business 24 Month CD

Capital One 360 IRA Rates

1.25%--60 Month IRA
1.10%--24 Month IRA
1.10%--30 Month IRA
1.10%--36 Month IRA
1.10%--48 Month IRA
0.90%--18 Month IRA
0.75%--12 Month IRA
0.40%--6 Month IRA
0.40%--9 Month IRA

Capital One 360 is an Internet only bank and does not have branch locations. Its headquarters is located at 1680 Capital One Drive - Mclean, VA 22102