Chase Bank

Popular Accounts at this Bank

APY	ACCOUNT TYPE	ACCOUNT NAME
0.25%	5-year CD	60-83 Month CD - Standard 3.00% - Goldman Sachs Bank USA High-yield 5 Year CD
0.01%	1-year CD	12-14 Month CD - Standard 2.45% - Goldman Sachs Bank USA High-yield 12 Month CD
0.01%	Savings	Chase Savings 1.75% - American Express National Bank High Yield Savings Account

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Overview / Commentary

www.chase.com

877-682-4273

1111 Polaris Parkway
Columbus, OH 43240

Chase Bank is one of the largest banks in the United States as measured by total assets. It offers personal, business, and commercial banking products and services on both the depository and lending side. Chase has made strides to become an industry leader in customer service, with hundreds of thousands employees all over the world.

Chase Bank’s checking account offerings all have monthly service charges that can be waived if certain requirements are met. One checking account offers a certain number of non-Chase ATM transaction fee refunds. Savings accounts also come with a monthly service charge, but can be avoided by meeting minimum daily balance requirements. For the basic savings account, consumers under the age of 18 automatically avoid the monthly service charge. The bank also offers certificates of deposit (CDs) that reward higher account balances with higher interest rates. CDs can be opened online and range in term lengths from 1 to 120 months. Chase offers business and commercial banking solutions, as well as an array of credit cards.

Chase Bank online banking provides customers with free account management functions like online bill pay, paperless statements, mobile deposit, and fund transfers. Chase’s mobile banking apps are highly rated and offer a sophisticated platform from which customers can accomplish account management tasks easily on the go. Each app is specifically designed for different operating systems like iPhone, Android, and Windows, as well as tablet devices. Chase’s website is easy to maneuver and provides comprehensive information about bank and account information.

Chase Bank was originally established in 1982 as The Chase Manhattan Bank (USA). In 1996 it changed its organization type with the FDIC to a credit card bank, and in 2000 acquired JPMorgan, a financial services company. A year later the bank moved its headquarters to Newark, Delaware, where they remain today. In 2005, the bank changed its name to Chase Bank USA, and four years later acquired Bear Stearns and Washington Mutual.

View all posts from:

2017
2016
2015
Earlier

5/15 - Chase Short Term 1.50% -> 3.05% Callable Step-Up CD Via TD Ameritrade
3/20 - $300 Bonus - Chase Premier Plus Checking

10/25 - $150 Savings Account Bonus & $200 Checking Bonus At Chase
7/1 - Chase’s New Overdraft Policy - Potential Gotchas for Customers
6/7 - $300 To Open Chase Total Checking Account, $200 For Chase Savings Account

11/19 - Safety of Your Money at Banks - Fraudulent Transfers
4/13 - Chase New Account Bonus - Upto $450 (Get Coupon From Chase Easily)

Reviews (210)

Featured Account Options

very fast and good customer service

Posted by: aureliogentry | May 26, 2018

I have chase college checking account for student. it is really convenient and affordable, because it is no annual fee for 6 years from the days you create account. There are also no minimum purchase or transaction per months. No require in minimum in balance in checking account. I also have a saving account link to my checking account. I can manage both the account in same app on my phone. Any issues or overdraft in my balance can be fixed by calling customer service very fast and easily.

Comment

Banking with chase for over 20 years

Posted by: ColumnPhiaMedium | Apr 21, 2018

Chase over all is one of the worst customer experiences I have. Due to my balances being a certain amount, they are always
having personal bankers call me, to try and sell me bad investments to they can get some commission. I frequently visit
3 possible banks, all of which have employees that know me for years. One time they had some new person hijack me inline
and try to get me to take a home equity line. I have my house paid off and enough in my accounts to cover any emergency.
And then the guy insults my intelligence by implying I am foolish for not taking out a loan. Now they are requiring me to show
and ID when I make a cash deposit, and writing down my license number. Lastly they are consistently the worse for interest rates on CDs.

Comment

Chase Bank Experience

Posted by: Rocketsoft | Mar 30, 2018

Chase Bank is a pretty good bank. I have banked with them for a year and a half now and they gave a great incentive to where if you set up a direct deposit and had a certain amount coming in every month you got $200 for free. That was nice, other than that banking with them has been nice, the tellers are always pretty good and are prompt in handing deposits or withdrawals on my account. The atm has eaten my money several times though, but I guess you can expect that with any atm these days. One bad thing about Chase though was they denied one of my claims of a fradulent charge on my account which made my account go negative. Since then I have stopped banking with Chase.

Comment

Avoid Chase Bank

Posted by: ELB | Aug 17, 2018

Not friendly; it’s a ‘cold’ banking environment. Absolutely no personal service. It was easy to tell that you could never expect them to help you out with anything or do certain transactions without charging fees.

Takes forever to do any one thing with them. Usually need to call to two or three other phone numbers, teams – and in the end none of them have the power to actually resolve an issue (which they created).

Took 2 hours to set up an account, which takes about 30 minutes at an efficient bank. They are more interested in figuring out how to get more of your business and charging fees rather than servicing you.

Screwed up our business account which resulted in them accidentally closing it, and making our already purchased checks (which we had paid for) worthless, and needing another business account opened, taking even more time. When their corporate group had a question on the business account, they didn’t contact us by either phone number or either email account. They sent a letter, which by the time we received it was too late to answer their question and keep account open. This was all because the business check we deposited was for ABC Design vs ABC System Design; this made them suspect fraud - they don’t know how to resolve or verify what is likely a very common business issue.

They have a corporate group which handles some things, and the local vs the corporate have no idea of what is going on, and cannot resolve things between them. They have absolutely no communication, and blame the other group and neither takes responsibility or can fix anything.

Transferring money between two of their own Chase accounts, personal checking and business, results in a 2 day hold. Putting a business check from their own bank into the personal checking account results in a 2 day hold.

$15 for incoming wire in transfers ($10 is going rate today).

For regular personal checking: No free checks, minimum balance, no interest (which I didn’t care about), and requires a direct deposit for no fee, regardless of minimum balance.

Their ‘Bill Pay’ is difficult to use and setup. The problem (and it’s a big one) is that you cannot see a total of pending transaction dollars (they show a view of pending intermixed with already processed bills). You must add them up the total $ pending yourself. Also, their website separates the pending transactions for your Chase credit cards in one place versus pending transactions from other payees. This makes it especially hard to tell committed bill pay dollars in order to ensure there is an adequate balance in the account.

Comment

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Health

Data as of Q1 2018

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #	628
Year Established	1824
Employees	193480
Primary Regulator	OCC

Profit Margin
Return on Assets - YTD	1.23%
Return on Equity - YTD	12.51%
Annual Interest Income	$13.26B

Assets and Liabilities
Assets	Q1 2018vs Q1 2017	$2,198.3B$2,138B
Loans	Q1 2018vs Q1 2017	$831.2B$789.9B
Deposits	Q1 2018vs Q1 2017	$1,559.2B$1,519.5B
Equity Capital	Q1 2018vs Q1 2017	$214.8B$207.3B
Loan Loss Allowance	Q1 2018vs Q1 2017	$9.95B$10.35B
Unbacked Noncurrent Loans	Q1 2018vs Q1 2017	$7.99B$8.69B
Real Estate Owned	Q1 2018vs Q1 2017	$405.0MM$478.0MM

Rates

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Savings
Checking
CD
IRA

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Always verify rates and promotions with the bank or credit union. We are not Chase Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Chase Bank Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.11%^*^†	$250k^*	-	Chase Premier Savings - Relationship
OTHER TIERS: 0.04% → Up to $50k \| 0.07% → $50k - $100k \| 0.08% → $100k - $250k
0.01%^†	-	-	Chase Premier Savings - Standard
0.01%^†	-	-	Chase Savings

Chase Bank Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME	VIEW DETAILS
0.01%^†	-	-	Chase Premier Platinum Checking
0.01%^†	-	-	Chase Premier Plus Checking

Chase Bank CD Rates

APY	MIN	MAX	ACCOUNT NAME
1.30%^*^†	$100k^*	-	120 Month CD Special - Relationship
OTHER TIERS: 1.16% → $1k - $10k \| 1.26% → $10k - $100k
0.85%^*^†	$100k^*	-	60-83 Month CD - Relationship
OTHER TIERS: 0.60% → $1k - $10k \| 0.80% → $10k - $100k
0.85%^*^†	$100k^*	-	84-119 Month CD - Relationship
OTHER TIERS: 0.60% → $1k - $10k \| 0.80% → $10k - $100k
0.75%^*^†	$100k^*	-	48-59 Month CD - Relationship
OTHER TIERS: 0.50% → $1k - $10k \| 0.70% → $10k - $100k
0.70%^†	$1k	-	120 Month CD Special - Standard
0.65%^*^†	$100k^*	-	42-47 Month CD Special - Relationship
OTHER TIERS: 0.40% → $1k - $10k \| 0.60% → $10k - $100k
0.65%^*^†	$100k^*	-	36-41 Month CD - Relationship
OTHER TIERS: 0.40% → $1k - $10k \| 0.60% → $10k - $100k
0.30%^*^†	$100k^*	-	18-20 Month CD Special - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.30%^*^†	$100k^*	-	24-29 Month CD - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.30%^*^†	$100k^*	-	30-35 Month CD - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.30%^*^†	$100k^*	-	21-23 Month CD - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.25%^†	$1k	$100k	60-83 Month CD - Standard
0.25%^†	$1k	$100k	84-119 Month CD - Standard
0.20%^*^†	$100k^*	-	15 - 17 Month CD - Relationship
OTHER TIERS: 0.05% → $1k - $10k \| 0.15% → $10k - $100k
0.10%^†	$1k	$100k	42-47 Month CD Special - Standard
0.10%^†	$1k	$100k	48-59 Month CD - Standard
0.05%^*^†	$100k^*	-	12-14 Month CD - Relationship
OTHER TIERS: 0.02% → $1k - $100k
0.05%^†	$1k	$100k	18-20 Month CD Special - Standard
0.05%^†	$1k	$100k	24-29 Month CD - Standard
0.05%^†	$1k	$100k	30-35 Month CD - Standard
0.05%^†	$1k	$100k	21-23 Month CD - Standard
0.05%^†	$1k	-	36-41 Month CD - Standard
0.02%^†	$1k	-	1 Month CD - Relationship
0.02%^†	$1k	-	2 Month CD - Relationship
0.02%^†	$1k	-	3-5 Month CD - Relationship
0.02%^†	$1k	-	6-8 Month CD - Relationship
0.02%^†	$1k	-	9-11 Month CD - Relationship
0.01%^†	$1k	$100k	1 Month CD - Standard
0.01%^†	$1k	$100k	2 Month CD - Standard
0.01%^†	$1k	$100k	3-5 Month CD - Standard
0.01%^†	$1k	$100k	6-8 Month CD - Standard
0.01%^†	$1k	$100k	9-11 Month CD - Standard
0.01%^†	$1k	$100k	12-14 Month CD - Standard
0.01%^†	$1k	-	15 - 17 Month CD - Standard

Chase Bank IRA Rates

APY	MIN	MAX	ACCOUNT NAME
1.30%^*^†	$100k^*	-	120 Month IRA Special - Relationship
OTHER TIERS: 1.16% → $1k - $10k \| 1.26% → $10k - $100k
0.85%^*^†	$100k^*	-	60-83 Month IRA - Relationship
OTHER TIERS: 0.60% → $1k - $10k \| 0.80% → $10k - $100k
0.85%^*^†	$100k^*	-	84-119 Month IRA - Relationship
OTHER TIERS: 0.60% → $1k - $10k \| 0.80% → $10k - $100k
0.75%^*^†	$100k^*	-	48-59 Month IRA - Relationship
OTHER TIERS: 0.50% → $1k - $10k \| 0.70% → $10k - $100k
0.70%^†	$1k	-	120 Month IRA Special - Standard
0.65%^*^†	$100k^*	-	42-47 Month IRA Special - Relationship
OTHER TIERS: 0.40% → $1k - $10k \| 0.60% → $10k - $100k
0.65%^*^†	$100k^*	-	36-41 Month IRA - Relationship
OTHER TIERS: 0.40% → $1k - $10k \| 0.60% → $10k - $100k
0.30%^*^†	$100k^*	-	18-20 Month IRA Special - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.30%^*^†	$100k^*	-	24-29 Month IRA - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.30%^*^†	$100k^*	-	30-35 Month IRA - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.30%^*^†	$100k^*	-	21-23 Month IRA - Relationship
OTHER TIERS: 0.15% → $1k - $10k \| 0.25% → $10k - $100k
0.25%^†	$1k	$100k	60-83 Month IRA - Standard
0.25%^†	$1k	$100k	84-119 Month IRA - Standard
0.20%^*^†	$100k^*	-	15 - 17 Month IRA - Relationship
OTHER TIERS: 0.05% → $1k - $10k \| 0.15% → $10k - $100k
0.10%^†	$1k	$100k	42-47 Month IRA Special - Standard
0.10%^†	$1k	$100k	48-59 Month IRA - Standard
0.05%^*^†	$100k^*	-	12-14 Month IRA - Relationship
OTHER TIERS: 0.02% → $1k - $100k
0.05%^†	$1k	$100k	18-20 Month IRA Special - Standard
0.05%^†	$1k	$100k	24-29 Month IRA - Standard
0.05%^†	$1k	$100k	30-35 Month IRA - Standard
0.05%^†	$1k	$100k	21-23 Month IRA - Standard
0.05%^†	$1k	-	36-41 Month IRA - Standard
0.02%^†	$1k	-	1 Month IRA - Relationship
0.02%^†	$1k	-	2 Month IRA - Relationship
0.02%^†	$1k	-	3-5 Month IRA - Relationship
0.02%^†	$1k	-	6-8 Month IRA - Relationship
0.02%^†	$1k	-	9-11 Month IRA - Relationship
0.01%^†	$1k	$100k	1 Month IRA - Standard
0.01%^†	$1k	$100k	2 Month IRA - Standard
0.01%^†	$1k	$100k	3-5 Month IRA - Standard
0.01%^†	$1k	$100k	6-8 Month IRA - Standard
0.01%^†	$1k	$100k	9-11 Month IRA - Standard
0.01%^†	$1k	$100k	12-14 Month IRA - Standard
0.01%^†	$1k	-	15 - 17 Month IRA - Standard

Locations

Availability

Tampa Area

Tampa Area bank & credit union details

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