Overview / Commentary
877-682-4273
1111 Polaris Parkway
Columbus, OH 43240

Chase Bank is one of the largest banks in the United States as measured by total assets. It offers personal, business, and commercial banking products and services on both the depository and lending side. Chase has made strides to become an industry leader in customer service, with hundreds of thousands employees all over the world.

Chase Bank’s checking account offerings all have monthly service charges that can be waived if certain requirements are met. One checking account offers a certain number of non-Chase ATM transaction fee refunds. Savings accounts also come with a monthly service charge, but can be avoided by meeting minimum daily balance requirements. For the basic savings account, consumers under the age of 18 automatically avoid the monthly service charge. The bank also offers certificates of deposit (CDs) that reward higher account balances with higher interest rates. CDs can be opened online and range in term lengths from 1 to 120 months. Chase offers business and commercial banking solutions, as well as an array of credit cards.

Chase Bank online banking provides customers with free account management functions like online bill pay, paperless statements, mobile deposit, and fund transfers. Chase’s mobile banking apps are highly rated and offer a sophisticated platform from which customers can accomplish account management tasks easily on the go. Each app is specifically designed for different operating systems like iPhone, Android, and Windows, as well as tablet devices. Chase’s website is easy to maneuver and provides comprehensive information about bank and account information.

Chase Bank was originally established in 1982 as The Chase Manhattan Bank (USA). In 1996 it changed its organization type with the FDIC to a credit card bank, and in 2000 acquired JPMorgan, a financial services company. A year later the bank moved its headquarters to Newark, Delaware, where they remain today. In 2005, the bank changed its name to Chase Bank USA, and four years later acquired Bear Stearns and Washington Mutual.

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12/23/13 - Stop Payments On Lost Checks
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9/15/13 - Difference Between Rates And Apys
9/6/13 - Chase Online Banking Availability Fri 9/6 - Sun 9/8/13
8/21/13 - Legal Troubles Mount At JPMorgan
7/30/13 - History of Chase Bank Bonus Payouts
7/15/13 - If You Put $250 In A Chase "Savings Account," You'll Get 12.5 Cents In Yearly Interest -- And Maybe Charged $4 A Month
4/22/13 - Chase Credit Card Payments Down
3/19/13 - Chase Customers Shocked By Zero Checking Account Balances
11/30/12 - Chase Savings Account Fee Charged Incorrectly
11/27/12 - Latest Chase Checking Account Bonus
9/28/12 - Settlement?
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8/7/12 - How America's Biggest Bank Makes Money
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5/9/12 - Chase Checking $200 Bonus, But Beware of Monthly Fees
5/5/12 - Savings Bonus
4/23/12 - Fraudulent Charges Affecting Chase Checking Account Customers
4/9/12 - Theft Of Wallet Leads To Theft Of Money From Chase Checking & Savings Accounts
4/4/12 - Chase Sapphire Preferred Credit Card Bonus and Review
4/4/12 - JPMorgan Chase Glitch Causes Dual Debit-Card Charges
2/29/12 - JPMorgan Chase Clients With Under $100K Unprofitable
2/6/12 - JPMorgan Chase Settles Overdraft Fee Case For $110 Million
1/31/12 - Can New-Account Bonuses at Chase & Other Banks Help in This Rate Environment?
1/13/12 - JPMorgan Chase Q4 2011 Earnings Report & My Review
12/21/11 - $150 & $200 Chase Checking Account Bonuses
12/2/11 - Special 10-Year CD Rate At Chase Bank In Some States
11/16/11 - Chase To End Trials Of 3 New Bank Fees
11/16/11 - Chase Bank's New Online Banking View
11/9/11 - Anyone Receiving These Chase Letters?
11/9/11 - $200 Bonus For Chase Business Checking Account
11/2/11 - Some Chase Accounts See Delay In Credit For Deposits
10/28/11 - Chase Bank Decides Against New Debit Card Fees
9/22/11 - Chase Freezes Couple's Account, Screws Up Their Life, With No Explanation
8/24/11 - Chase To Ease Up On Withdrawal Fees On Savings Accounts
8/17/11 - Larger Bonuses On Chase Checking Accounts
8/1/11 - 2.5% For 7-Year Term--BUT Beware The Super-High Early Termination Penalty
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7/13/11 - Florida Woman To Her Bank: I'm Not Dead
7/9/11 - Chase Debit Card Rewards Program Will End As Scheduled
7/7/11 - Jailed For Cashing Chase Check At Chase Bank
6/30/11 - New Promotion Pages For Chase $125 & $150 Checking Account Bonus
6/22/11 - Chase Freedom Credit Card $200 Bonus
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5/3/11 - JPMorgan Chase Ends Experiment With $5 ATM Fees
4/26/11 - $150 Checking Account Bonus At Chase Bank
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3/22/11 - Chase To End Debit Card Rewards
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3/4/11 - $125 Chase Bonus & Chase Total Checking Account Review
1/14/11 - New Promotion Page For Chase $125 Checking Account Bonus
1/6/11 - Chase Misses Checks' Red Ink, Closes Bank Account
12/13/10 - Chase Customers Can Now Deposit Checks Using Android Phone
12/4/10 - February Changes In Chase Checking Accounts
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10/14/10 - Chase $100 Printable Coupon Expires 10/30/2010
10/11/10 - Chase Bank Checking Account $125 Bonus Coupon
9/25/10 - Two-Year Anniversary of WaMu's Closure - A Look Back from a Depositor's Point of View
9/24/10 - Chase Bank Counterfeit Bill Incident
9/14/10 - Chase.Com Down In Lengthy Crash
8/29/10 - Evaluation Of Chase Bank's Mortgage Refinancing Offer
8/26/10 - $125 Chase Checking Account Bonus Update
8/12/10 - Chase $20 Bonus For Paying 3 Bills With Your Debit Card - YMMV
8/8/10 - Chase Realcash Debit Card Reward Program
7/12/10 - Chase Person-To-Person Payment System - Quickpay
7/7/10 - $100 Chase Checking Account Bonus Good Thru 8/14/2010
6/22/10 - $200 Chase Checking Bonus With Direct Deposit
6/17/10 - $125 Chase Checking Account Bonus - Update
6/1/10 - Update on Chase Checking Account Bonus & ACH Transfers
5/20/10 - Chase Checking Account Bonus & Other Promos: 25,000 Continental Miles
4/30/10 - Former WaMu Savings Accounts Now Paying 0.10% at Chase
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4/7/10 - Chase Business Checking Account $200 Bonus
4/2/10 - Chase Freedom Credit Card Bonus
4/2/10 - Update on $125 Chase Checking Account Bonus
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2/10/10 - $100 Chase Checking Account with Direct Deposit Bonus on Presidents Day
2/4/10 - $100 Chase Business Checking Bonus
2/2/10 - $100 Business Checking Offer From Chase Is Active
12/30/09 - Update on Chase Checking Account Bonuses
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3/15/09 - Personal and Business Checking Account Bonuses at Chase
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12/26/08 - 5.00% 60-Month CD at Chase Bank and the Risks of 5-Year CDs
12/15/08 - Update on Chase Personal Checking Account Bonus
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10/7/08 - WaMu Drops Rates on its Online CDs and Savings Account
10/2/08 - Update on WaMu's 5% 12-Month CDs
9/30/08 - Update on WaMu's 5% One Year Certificate of Deposit
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9/26/08 - 5.00% 48-Month CD at Washington Mutual
9/26/08 - WaMu's Money Market Savings Account Promotion
9/26/08 - 4.25% 8-Month and 12-Month Online CDs at WaMu
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9/26/08 - 4.50% 12-Month Online CD at WaMu
9/26/08 - Update on WaMu's Money Market Savings Account and CD Promotion
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9/14/08 - $150 Checking Account Bonus at M&I Bank
8/19/08 - New $125 Chase Checking Account Bonus - Update
6/8/08 - Chase Checking and Credit Card Bonuses and Perks
5/9/08 - Update on Chase Checking Account Bonuses - Up to $225 in Bonuses
5/9/08 - New $125 Chase Checking Account Bonus
4/2/08 - Chase Visa Check Card $75 Promotion
2/14/08 - Another Chase $125 Checking Account Bonus
2/8/08 - $200 Bonus for a Chase Business Checking Account
2/3/08 - New Chase $125 Checking Account Bonus - Update
1/17/08 - WaMu's New 7.00% Savings for Success Account
1/17/08 - Update on WaMu's Savings for Success Account
1/14/08 - New Chase $125 Checking Account Bonus
1/13/08 - $125 Chase Checking Account Bonus
11/22/07 - $100 Chase Checking Account Bonus
10/3/07 - Chase Freedom Credit Card - Bonus and Rewards Update
9/21/07 - The Ultimate Chase Bonus Post
9/1/07 - 5.50% 6-Month Online CD at WaMu
8/19/07 - 5.45% 7-Month CD at Chase Bank
8/7/07 - $100 Checking Account Bonus at Chase Bank Available Without Branch Visit
7/30/07 - Another $100 Checking Account Bonus at Chase Bank
7/23/07 - $75 Checking Account Bonus at Chase Bank - Update
7/18/07 - $100 Checking Account Bonus at Chase Bank
3/17/07 - $250 Bonus for Chase Freedom Credit Card (may be over)
2/12/07 - $75 Checking Account Bonus at Chase Bank
11/1/06 - $100 Checking Account Bonus at Chase
8/23/06 - Chase $10 Bonus for New Bill Pay Customers
7/11/06 - 5.35% 6-Month CD and $50 Gift Card at Chase Bank in New York City
5/21/06 - $50 Checking Account Bonus at Chase
3/15/06 - $100 Sign-Up Bonus for Chase Credit Card
12/7/05 - Free iPod nano Checking Account Deal
12/3/05 - $50 Bonus for Chase Checking and Direct Deposit

Reviews (210)

very fast and good customer service

I have chase college checking account for student. it is really convenient and affordable, because it is no annual fee for 6 years from the days you create account. There are also no minimum purchase or transaction per months. No require in minimum in balance in checking account. I also have a saving account link to my checking account. I can manage both the account in same app on my phone. Any issues or overdraft in my balance can be fixed by calling customer service very fast and easily.

Banking with chase for over 20 years

Chase over all is one of the worst customer experiences I have. Due to my balances being a certain amount, they are always
having personal bankers call me, to try and sell me bad investments to they can get some commission. I frequently visit
3 possible banks, all of which have employees that know me for years. One time they had some new person hijack me inline
and try to get me to take a home equity line. I have my house paid off and enough in my accounts to cover any emergency.
And then the guy insults my intelligence by implying I am foolish for not taking out a loan. Now they are requiring me to show
and ID when I make a cash deposit, and writing down my license number. Lastly they are consistently the worse for interest rates on CDs.

Chase Bank Experience

Chase Bank is a pretty good bank. I have banked with them for a year and a half now and they gave a great incentive to where if you set up a direct deposit and had a certain amount coming in every month you got $200 for free. That was nice, other than that banking with them has been nice, the tellers are always pretty good and are prompt in handing deposits or withdrawals on my account. The atm has eaten my money several times though, but I guess you can expect that with any atm these days. One bad thing about Chase though was they denied one of my claims of a fradulent charge on my account which made my account go negative. Since then I have stopped banking with Chase.

Avoid Chase Bank

Posted by: ELB | Aug 17, 2018

Not friendly; it’s a ‘cold’ banking environment. Absolutely no personal service. It was easy to tell that you could never expect them to help you out with anything or do certain transactions without charging fees.

Takes forever to do any one thing with them. Usually need to call to two or three other phone numbers, teams – and in the end none of them have the power to actually resolve an issue (which they created).

Took 2 hours to set up an account, which takes about 30 minutes at an efficient bank. They are more interested in figuring out how to get more of your business and charging fees rather than servicing you.

Screwed up our business account which resulted in them accidentally closing it, and making our already purchased checks (which we had paid for) worthless, and needing another business account opened, taking even more time. When their corporate group had a question on the business account, they didn’t contact us by either phone number or either email account. They sent a letter, which by the time we received it was too late to answer their question and keep account open. This was all because the business check we deposited was for ABC Design vs ABC System Design; this made them suspect fraud - they don’t know how to resolve or verify what is likely a very common business issue.

They have a corporate group which handles some things, and the local vs the corporate have no idea of what is going on, and cannot resolve things between them. They have absolutely no communication, and blame the other group and neither takes responsibility or can fix anything.

Transferring money between two of their own Chase accounts, personal checking and business, results in a 2 day hold. Putting a business check from their own bank into the personal checking account results in a 2 day hold.

$15 for incoming wire in transfers ($10 is going rate today).

For regular personal checking: No free checks, minimum balance, no interest (which I didn’t care about), and requires a direct deposit for no fee, regardless of minimum balance.

Their ‘Bill Pay’ is difficult to use and setup. The problem (and it’s a big one) is that you cannot see a total of pending transaction dollars (they show a view of pending intermixed with already processed bills). You must add them up the total $ pending yourself. Also, their website separates the pending transactions for your Chase credit cards in one place versus pending transactions from other payees. This makes it especially hard to tell committed bill pay dollars in order to ensure there is an adequate balance in the account.

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Health

Health Grade Components

Overall
FDIC Certificate #628
Year Established1824
Employees193480
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.23%
Return on Equity - YTD12.51%
Annual Interest Income$13.26B
Assets and Liabilities
AssetsQ1 2018vs Q1 2017$2,198.3B$2,138B
LoansQ1 2018vs Q1 2017$831.2B$789.9B
DepositsQ1 2018vs Q1 2017$1,559.2B$1,519.5B
Equity CapitalQ1 2018vs Q1 2017$214.8B$207.3B
Loan Loss AllowanceQ1 2018vs Q1 2017$9.95B$10.35B
Unbacked Noncurrent LoansQ1 2018vs Q1 2017$7.99B$8.69B
Real Estate OwnedQ1 2018vs Q1 2017$405.0MM$478.0MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Chase Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Chase Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.11%*$250k*-Chase Premier Savings - Relationship
OTHER TIERS: 0.04% Up to $50k | 0.07% $50k - $100k | 0.08% $100k - $250k
0.01%--Chase Premier Savings - Standard
0.01%--Chase Savings

Chase Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.01%--Chase Premier Platinum Checking
0.01%--Chase Premier Plus Checking

Chase Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.30%*$100k*-120 Month CD Special - Relationship
OTHER TIERS: 1.16% $1k - $10k | 1.26% $10k - $100k
0.85%*$100k*-60-83 Month CD - Relationship
OTHER TIERS: 0.60% $1k - $10k | 0.80% $10k - $100k
0.85%*$100k*-84-119 Month CD - Relationship
OTHER TIERS: 0.60% $1k - $10k | 0.80% $10k - $100k
0.75%*$100k*-48-59 Month CD - Relationship
OTHER TIERS: 0.50% $1k - $10k | 0.70% $10k - $100k
0.70%$1k-120 Month CD Special - Standard
0.65%*$100k*-42-47 Month CD Special - Relationship
OTHER TIERS: 0.40% $1k - $10k | 0.60% $10k - $100k
0.65%*$100k*-36-41 Month CD - Relationship
OTHER TIERS: 0.40% $1k - $10k | 0.60% $10k - $100k
0.30%*$100k*-18-20 Month CD Special - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.30%*$100k*-24-29 Month CD - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.30%*$100k*-30-35 Month CD - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.30%*$100k*-21-23 Month CD - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.25%$1k$100k60-83 Month CD - Standard
0.25%$1k$100k84-119 Month CD - Standard
0.20%*$100k*-15 - 17 Month CD - Relationship
OTHER TIERS: 0.05% $1k - $10k | 0.15% $10k - $100k
0.10%$1k$100k42-47 Month CD Special - Standard
0.10%$1k$100k48-59 Month CD - Standard
0.05%*$100k*-12-14 Month CD - Relationship
OTHER TIERS: 0.02% $1k - $100k
0.05%$1k$100k18-20 Month CD Special - Standard
0.05%$1k$100k24-29 Month CD - Standard
0.05%$1k$100k30-35 Month CD - Standard
0.05%$1k$100k21-23 Month CD - Standard
0.05%$1k-36-41 Month CD - Standard
0.02%$1k-1 Month CD - Relationship
0.02%$1k-2 Month CD - Relationship
0.02%$1k-3-5 Month CD - Relationship
0.02%$1k-6-8 Month CD - Relationship
0.02%$1k-9-11 Month CD - Relationship
0.01%$1k$100k1 Month CD - Standard
0.01%$1k$100k2 Month CD - Standard
0.01%$1k$100k3-5 Month CD - Standard
0.01%$1k$100k6-8 Month CD - Standard
0.01%$1k$100k9-11 Month CD - Standard
0.01%$1k$100k12-14 Month CD - Standard
0.01%$1k-15 - 17 Month CD - Standard

Chase Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.30%*$100k*-120 Month IRA Special - Relationship
OTHER TIERS: 1.16% $1k - $10k | 1.26% $10k - $100k
0.85%*$100k*-60-83 Month IRA - Relationship
OTHER TIERS: 0.60% $1k - $10k | 0.80% $10k - $100k
0.85%*$100k*-84-119 Month IRA - Relationship
OTHER TIERS: 0.60% $1k - $10k | 0.80% $10k - $100k
0.75%*$100k*-48-59 Month IRA - Relationship
OTHER TIERS: 0.50% $1k - $10k | 0.70% $10k - $100k
0.70%$1k-120 Month IRA Special - Standard
0.65%*$100k*-42-47 Month IRA Special - Relationship
OTHER TIERS: 0.40% $1k - $10k | 0.60% $10k - $100k
0.65%*$100k*-36-41 Month IRA - Relationship
OTHER TIERS: 0.40% $1k - $10k | 0.60% $10k - $100k
0.30%*$100k*-18-20 Month IRA Special - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.30%*$100k*-24-29 Month IRA - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.30%*$100k*-30-35 Month IRA - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.30%*$100k*-21-23 Month IRA - Relationship
OTHER TIERS: 0.15% $1k - $10k | 0.25% $10k - $100k
0.25%$1k$100k60-83 Month IRA - Standard
0.25%$1k$100k84-119 Month IRA - Standard
0.20%*$100k*-15 - 17 Month IRA - Relationship
OTHER TIERS: 0.05% $1k - $10k | 0.15% $10k - $100k
0.10%$1k$100k42-47 Month IRA Special - Standard
0.10%$1k$100k48-59 Month IRA - Standard
0.05%*$100k*-12-14 Month IRA - Relationship
OTHER TIERS: 0.02% $1k - $100k
0.05%$1k$100k18-20 Month IRA Special - Standard
0.05%$1k$100k24-29 Month IRA - Standard
0.05%$1k$100k30-35 Month IRA - Standard
0.05%$1k$100k21-23 Month IRA - Standard
0.05%$1k-36-41 Month IRA - Standard
0.02%$1k-1 Month IRA - Relationship
0.02%$1k-2 Month IRA - Relationship
0.02%$1k-3-5 Month IRA - Relationship
0.02%$1k-6-8 Month IRA - Relationship
0.02%$1k-9-11 Month IRA - Relationship
0.01%$1k$100k1 Month IRA - Standard
0.01%$1k$100k2 Month IRA - Standard
0.01%$1k$100k3-5 Month IRA - Standard
0.01%$1k$100k6-8 Month IRA - Standard
0.01%$1k$100k9-11 Month IRA - Standard
0.01%$1k$100k12-14 Month IRA - Standard
0.01%$1k-15 - 17 Month IRA - Standard
Locations

Availability

Tampa Area

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