Citi

Overview / Commentary

online.citi.com

800-374-9700

388 Greenwich St.
New York, NY 10013

Citibank serves clients across the full spectrum of consumer banking needs. Citibank serves as a trusted advisor to its retail, wealth management and small business clients at every stage of their financial journey.

Citi Accelerate Savings Rate Increased To 3.85% APY - 2/8/2023

Notified by email of the increase. Rate was previously 3.4%.

Citi Increases 12-Month NP CD To 4.05% On 1-25-2023 - 1/26/2023

Citi increased the rate on their 12-month NP CD to 4.05% from 3.40% on 1-25-2023. It appears this rate increase could position Citi in 5th place on Ken’s “No-Penalty CDs” list within the (1-25-2023) Latest Liquid Bank Account Rates blog. The rates on Citi’s other CDs remain the same. Current Citi CD rates include: 3-month CD @ 3.25% (no change) 12-month NP CD @ 4.05% (was 3.40%) 1-year CD @ 4.15% (no change) 18-month CD @ 4.15% (no change) The rates that Citi offers vary by location. The rates listed above were based on the location of Citigroup headquarters at 388 Greenwich St., New York, NY 10013. To view the rates in your region, see: https://online.citi.com/US/ag/current-interest-rates/cd https://online.citi.com/US/ag/banking/savings-account

Citi HYSA And CD Rate Changes As Of 11-23-2022 - 11/26/2022

Citi rate changes as of 11-23-2022 include: High Yield Savings Account @ 3.25% (was 3.10%), 3-month CD @ 3.25% (was 0.05%), 12-month NP CD @ 3.10% (no change), 1-year CD @ 4.15% (was 4.00%), 18-month CD @ 4.15% (was 4.00%), The rates that Citi offer vary depending on location. To view the rates in your region see: https://online.citi.com/US/ag/banking/savings-account https://online.citi.com/US/ag/current-interest-rates/cd

View all posts from:

2023
2022
2021
Earlier

2/8 - Citi Accelerate Savings Rate Increased To 3.85% APY
1/26 - Citi Increases 12-Month NP CD To 4.05% On 1-25-2023

11/26 - Citi HYSA And CD Rate Changes As Of 11-23-2022
11/1 - Citi - 12-Month No Penalty CD @ 3.10%
10/20 - Citi CD Rate Changes For 10-18-2022
8/31 - Citi Rate Changes As Of 8-31-2022
6/19 - Citi Drops Overdraft Fees
4/27 - $2500 SAVINGS BONUS

6/12 - Citi Offering 0%Apr On Purchases Made Through Next Spring…Impact On Credit?

Reviews (276)

I Got My $700-Comment Is From 10/12/21

Posted by: Buckeyes | Aug 5, 2019

Had to call a rep, who seemed annoyed, but she did her job and filed a "dispute" on my behalf which worked. The bonus shoukld have been paid in Sep but wasn't.

My question is, can I now bring my 50K back so I can get an actual interest rate without penalty? Or will this threaten the bonus. Anyone know? I really no longer see a use for this account. .1% interest has been getting me $4 a month interest. But i don't want get into a monthly fee situation. So can I just zero out the account?

Thanks.

Great Credit Card But Difficult Online Services

Posted by: StayinAlive | Feb 4, 2023

The 2% cash back credit card is very good, but you need their debit card in order to manually add an external account or to make an online payment from your checking account.

Comment

Accelerate Savings Locks Up Your Bonus

Posted by: mrshicksbb | Feb 9, 2022

I opened an accelerate savings account with Citi recently for the good APY and welcome bonus. When I think of a savings account, I expect to be able to access my money quickly if necessary. I have since found out that is not the case with this Citi account. They limit transfers back out of the account to $10,000 daily / $15,000 max per month. However, it has been several days since my initial $10,000 money transfer and their online functionality is not allowing me to transfer the balance $5,000. Customer service was extremely unhelpful and said there was nothing they could do. Not to mention that to now move back out all the money in the account to my local bank would take months and months if the system was working. My only other option is a wire transfer which has a fee. Not a fan of having to pay a fee to access my own money. Needless to say I will be paying the wire transfer fee to get my money out of this account and taking it elsewhere where I can access it when I need it.

Citi Fraud Department

Posted by: Snoona | Feb 14, 2023

At the end of December 2022, I saw Citibank's new account promotion, "Deposit and maintain a balance of at least $75,000: $1,000 cash bonus," and decided to use it. I opened an account and transferred 75K from a Wells Fargo checking account that my husband and I are using jointly as our main checking account. When I tried to check if the money had reached the Citibank, I discovered that I couldn't log in. I called Citibank customer service and was referred to your fraud prevention department (844-856-8815 option 4). I called them, and my nightmare began.

Most of the representatives I talked to at that number had a very heavy accent. So much so that I couldn't understand half the words they were saying, but the worst part is that they didn't understand my words. I was advised that my account is marked for closure because of a "third party transaction." I tried to explain that I transferred the money from my joint account with my husband. We even pay our joint citi credit card from the same account every month for 6 years. It led nowhere.

The first representative advised me to contact Wells Fargo and reverse the transaction. I did, which turned out to be completely wrong advice because Wells Fargo determined that it was a legit transfer, not a fraudulent one, which they couldn't reverse.

I contacted the Citibank fraud prevention department again and tried to reach a supervisor. I've been promised a call in 48 hours. Nobody bothered to call.

Then I called again and was advised that I needed to go to the local branch with my husband and submit paper proof that he was my husband.

We went to the branch. The banker checked the notes on my account and discovered that a representative from the citi fraud prevention department wrote on my account that the funds were transferred from my cousin, not my husband's and my joint account. I guess, the language and cultural barrier prevented him from understanding that a husband and a wife could have different last names.

We submitted all the paperwork (our passports, marriage certificate, driver licenses, Wells Fargo checkbook with both our names, joint tax return for the last year, and our children's birth certificates) at the branch and were assured that the account will be reopened in the same magical "48 hours". 48 has passed, and nothing has changed.

As a next step, I contacted citi executive resolution team. They were eager to help, but they have absolutely no power over fraud department. They claimed that they received no documents (although I submitted them twice: in the branch and to executive resolution team) and they can’t reverse the course once they decided to close an account. I was advised to wait 90 days and expect a check in the mail sometime after that.

Then I wrote a complaint to OCC and CFPB.
It looks that this did the trick. In 2 weeks citi did send me a check for $75k.

Needless to say, nor I, not my husband will never do business with citi ever again.

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Health

B+

Data as of Q1 2023

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #	7213
Year Established	1812
Employees	191081
Primary Regulator	OCC

Profit Margin
Return on Assets - YTD	1.05%
Return on Equity - YTD	10.99%
Annual Interest Income	$21.57B

Assets and Liabilities
Assets	Q1 2023vs Q1 2022	$1,721.5B$1,718B
Loans	Q1 2023vs Q1 2022	$614.3B$648.9B
Deposits	Q1 2023vs Q1 2022	$1,355.3B$1,373.4B
Equity Capital	Q1 2023vs Q1 2022	$167.5B$164.2B
Loan Loss Allowance	Q1 2023vs Q1 2022	$15.62B$13.94B
Unbacked Noncurrent Loans	Q1 2023vs Q1 2022	$4.29B$5.14B
Real Estate Owned	Q1 2023vs Q1 2022	$16.0MM$23.0MM

APY	MIN	MAX	ACCOUNT NAME
4.75%^*^†	$100k^*	-	9 Month CD
OTHER TIERS: 4.05% → $500 - $100k
4.05%^†	$500	-	1 Year CD
4.05%^†	$500	-	18 Month CD
3.00%^*^†	$100k^*	-	11 Month CD
OTHER TIERS: 2.00% → $500 - $100k
2.50%^†	$500	-	2 Year CD
2.50%^†	$500	-	3 Year CD
2.50%^†	$500	-	4 Year CD
2.50%^†	$500	-	5 Year CD
1.10%^†	$500	-	6 Month CD
0.10%^†	$500	-	30 Month CD
0.10%^†	$500	-	13 Month CD
0.10%^†	$500	-	14 Month CD
0.10%^†	$500	-	15 Month CD
0.10%^†	$500	-	30 Month Step Up CD
0.05%^†	$500	-	3 Month CD
0.05%^†	$500	-	4 Month CD
0.05%^†	$500	-	5 Month CD
0.05%^†	$500	-	7 Month CD
0.05%^†	$500	-	8 Month CD
0.05%^†	$500	-	10 Month CD
0.05%^†	$500	-	12 Month No Penalty CD

Citi

Related Posts

I Got My $700-Comment Is From 10/12/21

Great Credit Card But Difficult Online Services

Accelerate Savings Locks Up Your Bonus

Citi Fraud Department

Data as of Q1 2023

Health Grade Components

Citi Savings Account Rates

Citi Checking Account Rates

Citi CD Rates

Availability

New York Area