Citi

Overview / Commentary

online.citi.com

605-331-2626

701 East 60th Street North
Sioux Falls, SD 57104

Citi, also known as Citibank, is one of the world’s largest financial institutions, with over a trillion dollars worth of assets. It features a wide scope of business operations, from small business and commercial banking, to credit cards and investment vehicles. Its personal banking options feature standard products like checking, savings, and money market accounts, as well as certificates of deposits. The bank also features services that are unique to Citi and offer customers intuitive means of managing their deposit accounts.

Citi’s checking account offerings differ by account requirements and benefits. It has a student account that has no monthly fees and comes free ATM use, and its premium account offers free financial advice from a Citi expert. Each checking account is part of the bank’s reward program that offers ways for customers to earn points that can be redeemed for various merchandise or travel rewards. Citi’s savings account options feature a basic savings account with no monthly fees when a minimum daily balance is kept, and a money market account that offers increased rates of interest as the account balance grows. CDs and IRA CDs give customers guaranteed interest rates and are available in term lengths from 3 months to 5 years. Citi regularly features special offers connected to various deposit accounts, from bonus reward points to cash back incentives.

Citi online banking is free and makes account management easy for customers. From bill payment to money transfers to account alerts, Citi’s Internet banking platform offers great functionality. Its smartphone and tablet apps make banking on the go convenient and offer nice user interfaces. Citi’s sophisticated financial tools also provide a means for customers to analyze expenses, create budgets, track their net worth, and set bill reminders. The bank operates its own ATM network of over 26,000 ATMs located across the United States and in 40 countries.

Citi has more than 200 years of history behind its name, being originally established in New York City as the First National City Bank in 1812. It is a subsidiary of CitiGroup, which is a company that operates numerous trusts and funds under its umbrella. The bank changed its name to CitiBank in 1976 moved to its current headquarters in Sioux Falls, South Dakota in 2011.

Earn Up To $600 When Opening A Checking And Savings Acct. - 12/11/2018

I went to check on my Citi credit card this morning and this was on my page. They have 3 different deals you can do. Deposit from $5,000 to $50,000 For more information than is below on the deal call 210-677-1338. I spoke with Monica and she knew all 3 different ways and explained each with a lot of clarity. I called to make sure that the account was open to everyone who does not have a checking or savings with them and that I could post it. This will be offered only through the end of Dec. https://banking.citi.com/cbol/18/checking/600/default.htm?channel=onsite&promo_ID=4BMPU3AK2HCHP6&int...

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2018
2017
2016
Earlier

12/11 - Earn Up To $600 When Opening A Checking And Savings Acct.
6/6 - Citibank’s New Attempt at a High Yield Online Savings Account
5/14 - Review of the Latest Citibank Checking Bonus Offers - Up to $600
4/17 - Citi Offering A 2% APY 13 Mo CD, $25K Minimum
4/6 - New 1.35% APY 3 Mo Savings Acct Promo
1/25 - Florida Citibank 30 Mo CD Special Is 1.51% APY, $10K Min

12/3 - Citibank Fined For Illegal Student Loan Servicing Practices
4/17 - Citibank Offers $500 Checking Bonus

12/29 - Citibank Features $300 Checking Bonus
11/18 - $300 Citibank Checking Account Bonus
6/15 - $400 Checking Bonus After 120 Days, Through 8/31/16
1/24 - CREDIT CARD

Reviews (112)

Banking with Citi as a student was simple

Posted by: Canesti | May 23, 2018

I banked with Citibank while I was a foreign student in New York City. I used the account to receive money from my parents who were not in the US. Citibank charged reasonable exchange rate and wire transfer fees. As a student, they allowed me to open a checking/ savings account with no minimum account balance required. They also provided me with free check books that really came in handy. After I graduated, I used Citibank to send money back to my Citibank account based in my home country to pay back a loan. Citibank never revoked my student status so I never felt the pressure to maintain a high account balance. When I did transfer funds internationally, I simply walked into a nearby Citibank branch and was always greeted by friendly bank employees. I have always had a good experience with Citibank.

Comment

Lack of Customer Service

Posted by: BaseWithaDot | May 18, 2018

I banked with Citibank for approximately 5 years and recently had to switch to another institution. My main issue with Citibank was the lack of quality customer service and slow response time to problems that had arose. At the time I had direct deposit from my employer and there had been three months in a row that there was an issue releasing my funds from a pending status at my bank. Using the telephone customer service line was monotonous, time consuming, and fruitless experience. Not only did it take several minutes to speak with an actual human regarding my issues, the ones I was able to speak with were unsympathetic and not understanding the urgency of having paychecks held for days after they were supposed to be released. I had one particularly bad experience with a phone customer service representative that refused my requests to speak with a supervisor saying there was nothing that could be done but just waiting for my funds to release. After about three months of circling with customer service leading nowhere I decided to pull all my funds and transfer to another institution. I was so fed up I even canceled my citi credit card and opened one with my new banking institution.

Comment

Not For The Little People

Posted by: Shadidomo | Mar 1, 2019

Citibank is one of the worst banks out here they system is not real time. They system don’t update accordingly. The customer service depot is terrible they savings acct and checking acct balance minimum is outrageous obviously not for people making average salary. The interest rates on they savings account and cd is terrible. I hate everything about Citibank as soon as certain deposit come Im closing this acct now.....capital one bank even TD bank is better then Citibank

Comment

HORRIBLE Customer Service

Posted by: Jbw144 | Mar 25, 2019

I went online and set up a Accelerated Savings Account with Citi in February 2019. They sent me a ATM card a week later with a note that I would receive a pin a few days later in a separate mail. About two weeks go by and I never got a pin. I called in and asked if I could get one. First you wait on hold for about an hour, and then I got a person on customer service tell me that I would be receiving a pin and a new card. I had no idea why they were issuing me a new card. Another week and a half go by. I call back again. This time there is no mention of a new card. The customer service rep says I need to activate it online and pins don't come in the mail I told her there is no way to register it online without a pin. She would not believe me and made me feel like a moron. Onto another customer service rep. This time he said I did need a pin and he would overnight one for all the inconvenience.

The pin finally came in the mail over a month after the card came. Now I register it online. It worked! But now I can't access my account. It seriously just takes me to my Costco Credit card account and nothing with my savings account. I call back in, and they again have no idea or any way to help me. I spent another two hours on the phone for no reasoning or help.

I just closed the account before I could even access the thing. This was the most insane banking issue I have ever had. Simply trying to open a savings account and not being able to do so. It was unreal.

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Health

Data as of Q1 2019

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #	7213
Year Established	1812
Employees	160468
Primary Regulator	OCC

Profit Margin
Return on Assets - YTD	1.21%
Return on Equity - YTD	11.53%
Annual Interest Income	$14.89B

Assets and Liabilities
Assets	Q1 2019vs Q1 2018	$1,430.1B$1,406.8B
Loans	Q1 2019vs Q1 2018	$638.6B$628.6B
Deposits	Q1 2019vs Q1 2018	$1,054.9B$1,001.3B
Equity Capital	Q1 2019vs Q1 2018	$149.2B$145.3B
Loan Loss Allowance	Q1 2019vs Q1 2018	$10.65B$10.61B
Unbacked Noncurrent Loans	Q1 2019vs Q1 2018	$5.20B$5.22B
Real Estate Owned	Q1 2019vs Q1 2018	$89.0MM$85.0MM

Rates

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Checking
CD

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Always verify rates and promotions with the bank or credit union. We are not Citi; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citi Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME
2.36%^†	-	-	Citi Accelerate Savings
2.36%^†	-	-	Citi Accelerate Savings - Citigold Account Package
2.36%^†	-	-	Citi Accelerate Savings - Citi Priority Account Package
2.36%^†	-	-	Citi Accelerate Savings - Citibank Account Package
2.36%^†	-	-	Citi Accelerate Savings - Access Account Package
0.15%^*^†	$500k^*	-	Citi Savings Account - Citigold Account Package
OTHER TIERS: 0.04% → Up to $10k \| 0.06% → $10k - $25k \| 0.10% → $25k - $100k \| 0.12% → $100k - $500k
0.15%^*^†	$500k^*	-	Citi Savings Account- Citi Priority Account Package
OTHER TIERS: 0.04% → Up to $10k \| 0.06% → $10k - $25k \| 0.10% → $25k - $100k \| 0.12% → $100k - $500k
0.13%^*^†	$500k^*	-	Citi Savings - Citibank Account Package
OTHER TIERS: 0.04% → Up to $25k \| 0.08% → $25k - $100k \| 0.10% → $100k - $500k
0.06%^*^†	$25k^*	-	Citi Savings - Basic Banking Package
OTHER TIERS: 0.04% → Up to $25k
0.06%^*^†	$25k^*	-	Citi Savings - Access Account Package
OTHER TIERS: 0.04% → Up to $25k

Citi Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.03%^†	-	-	Citigold Interest Checking
0.03%^†	-	-	Interest Checking- Citi Priority
0.01%^†	-	-	Interest Checking Account

Citi CD Rates

APY	MIN	MAX	ACCOUNT NAME
2.25%^*^†	$25k^*	-	1 Year CD
OTHER TIERS: 0.25% → $1k - $25k
2.00%^*^†	$10k^*	-	7 Month CD
OTHER TIERS: 0.10% → $1k - $10k
1.50%^†	$1k	-	18 Month CD
1.50%^†	$1k	-	5 Year CD
1.50%^†	$1k	-	13 Month CD
1.15%^†	$1k	-	4 Year CD
1.01%^†	$1k	-	6 Month CD
1.00%^†	$1k	-	3 Year CD
0.70%^†	$1k	-	2 Year CD
0.70%^†	$1k	-	30 Month CD
0.10%^†	$1k	-	9 Month CD
0.10%^†	$1k	-	10 Month CD
0.07%^†	$1k	-	8 Month CD
0.05%^†	$1k	-	3 Month CD
0.05%^†	$1k	-	4 Month CD
0.05%^†	$1k	-	5 Month CD

Locations

Availability

Sioux Falls Area

Sioux Falls Area bank & credit union details

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.