CitiBank is one of the world’s largest financial institutions, with over a trillion dollars worth of assets. It features a wide scope of business operations, from small business and commercial banking, to credit cards and investment vehicles. Its personal banking options feature standard products like checking, savings, and money market accounts, as well as certificates of deposits. The bank also features services that are unique to CitiBank and offer customers intuitive means of managing their deposit accounts.
CitiBank’s checking account offerings differ by account requirements and benefits. It has a student account that has no monthly fees and comes free ATM use, and its premium account offers free financial advice from a CitiBank expert. Each checking account is part of the bank’s reward program that offers ways for customers to earn points that can be redeemed for various merchandise or travel rewards. CitiBank’s savings account options feature a basic savings account with no monthly fees when a minimum daily balance is kept, and a money market account that offers increased rates of interest as the account balance grows. CDs and IRA CDs give customers guaranteed interest rates and are available in term lengths from 3 months to 5 years. CitiBank regularly features special offers connected to various deposit accounts, from bonus reward points to cash back incentives.
CitiBank online banking is free and makes account management easy for customers. From bill payment to money transfers to account alerts, Citi’s Internet banking platform offers great functionality. Its smartphone and tablet apps make banking on the go convenient and offer nice user interfaces. Citi’s sophisticated financial tools also provide a means for customers to analyze expenses, create budgets, track their net worth, and set bill reminders. The bank operates its own ATM network of over 26,000 ATMs located across the United States and in 40 countries.
CitiBank has more than 200 years of history behind its name, being originally established in New York City as the First National City Bank in 1812. It is a subsidiary of CitiGroup, which is a company that operates numerous trusts and funds under its umbrella. The bank changed its name to CitiBank in 1976 moved to its current headquarters in Sioux Falls, South Dakota in 2011.
I have went through many different online only banks. I had some who I opened accounts with and then once I had money deposited into them they closed my account and took my money. Citibank is totally different from these companies, they have been quick to get me a debit card and check book. Their customer service is outstanding.
I have been banking with Citibank for 10 years now, my parents banked there ever since I can remember. I decided to go with them as an adult with them due to the satisfaction that my parents always expressed. I decided to stay with them due to the exceptional customer service. The representatives at my location know me by name and make me feel more than welcome, I truly feel like a member there. The accounts that I hold have made me great returns on interest and I have never had any issues there at all. I would recommend this bank, and branch to anyone that was interested, without a doubt. For a short time I held a second account at a different bank and it gave me perspective on just how great Citibank treats their members. Citibank offers great accounts for children as well, I currently hold savings accounts for all three of my young children that are building great interest for their future. So not only has Citibank catered to my parents, and now me, they are catering to the third generation in my family. I suspect that will continue on down the line.
I have a savings account with Citibank. I have not been with them very long but I switched to them from Wells Fargo. Citibank customer service is better when it comes to helping customers over the phone than Wells Fargo was for me. They shipped me a new card out much faster when I lost mine last time. Also their mobile banking is easy to use and has more options of things to view on there without using the full site. I like that on Citi the amount you have to keep in your savings is low because sometimes I need to take money out but do not want to close my account. I plan on adding more services to my account since they seem to fit my needs financially.
The bank is average, I like how I can do everything online, but do not like calling customer service. I think there should be a person answering the phone, to transfer me to the correct dept, instead of trying to navigate the phone menu. I find that annoying, and its not just this bank, but most bigger banks these days. I have checking account and a credit card through them. I think they also offer loans at competitive interest rates compared to the rest of the industry. I have not had a loan through them, but I do check on the rates periodically. If it's convenient I would recommend the bank to others, but I would not go out of my way to use them.
|FDIC Certificate #||7213|
|Return on Assets - YTD||0.93%|
|Return on Equity - YTD||8.68%|
|Annual Interest Income||$24.29B|
|Assets and Liabilities|
|Assets||Q2 2017vs Q2 2016||$1,401.3B$1,365.7B|
|Loans||Q2 2017vs Q2 2016||$604.8B$596.9B|
|Deposits||Q2 2017vs Q2 2016||$972.1B$947.3B|
|Equity Capital||Q2 2017vs Q2 2016||$148.1B$148.9B|
|Loan Loss Allowance||Q2 2017vs Q2 2016||$10.32B$10.60B|
|Unbacked Noncurrent Loans||Q2 2017vs Q2 2016||$6.00B$6.93B|
|Real Estate Owned||Q2 2017vs Q2 2016||$120.0MM$91.0MM|
Rates for Citibank are currently being reviewed.