Citi®

Overview / Commentary

online.citi.com

800-374-9700

388 Greenwich St.
New York, NY 10013

Citibank serves clients across the full spectrum of consumer banking needs. Citibank serves as a trusted advisor to its retail, wealth management and small business clients at every stage of their financial journey.

Citi Accelerate Savings Drops To 0.50% APY - 12/15/2020

Got an e-mail from them on 12/12, which states the following rate change: As of 12/8/20, the Citi Accelerate Savings account variable rate changed to 0.50% Annual Percentage Yield¹ (APY).

Business Account: Up To $2,000 For Up To $200K For 60 Days - 8/18/2020

The main take away hear is that this is about the only bank looking for new money. I received this in a mailing: My quick read of the requirements is up to $2,000 for up to $200,000 of new money in a new business checking account for 60 days. Bonus paid 90 to 120 days (depending on timing) after the 60 days. Account must be active until bonus is paid. Unclear of the definition of "active account". Don't think account can be opened online. Only by talking to a "Business Specialist"..

Citibank Unresponsive - 4/13/2020

Citibank was promoting their Priority Accounts and a $700 bonus for depositing $50K within 30 days of opening. Applied on-line and 1 week later received 1 letter that checking account was opened. For the next 3 weeks was told by their customer service that welcome package, debit card, PIN, and savings account number were "in the mail". Never received any of it despite many calls to them. Not even instructions on how to fund the account(s). After 4 weeks, sent them a letter telling them to close accounts (if they were even opened). Will never put any of my money in "Citi" would probably not even be able to get it out. They lie and have no idea what they are doing. Even had their customer service hang up on me when asking about my supposed accounts. Telling anyone I know, not to deal with them. THE WORST!

View all posts from:

2020
2019
2018
Earlier

12/15 - Citi Accelerate Savings Drops To 0.50% APY
8/18 - Business Account: Up To $2,000 For Up To $200K For 60 Days
4/13 - Citibank Unresponsive
1/30 - Citi - Offers Cash Bonus For New Checking/Savings Accounts

12/12 - Citi Accelerate Savings @2.05% APY Is NOT Available In FL

12/11 - Earn Up To $600 When Opening A Checking And Savings Acct.
6/6 - Citibank’s New Attempt at a High Yield Online Savings Account
5/14 - Review of the Latest Citibank Checking Bonus Offers - Up to $600
4/17 - Citi Offering A 2% APY 13 Mo CD, $25K Minimum
4/6 - New 1.35% APY 3 Mo Savings Acct Promo
1/25 - Florida Citibank 30 Mo CD Special Is 1.51% APY, $10K Min

Reviews (169)

Banking with Citi as a student was simple

Posted by: Canesti | May 23, 2018

I banked with Citibank while I was a foreign student in New York City. I used the account to receive money from my parents who were not in the US. Citibank charged reasonable exchange rate and wire transfer fees. As a student, they allowed me to open a checking/ savings account with no minimum account balance required. They also provided me with free check books that really came in handy. After I graduated, I used Citibank to send money back to my Citibank account based in my home country to pay back a loan. Citibank never revoked my student status so I never felt the pressure to maintain a high account balance. When I did transfer funds internationally, I simply walked into a nearby Citibank branch and was always greeted by friendly bank employees. I have always had a good experience with Citibank.

Caution On Bonus's

Posted by: sheldonagibbs | Dec 11, 2020

Look carefully if you are going after one of their many bonus's After you have satisfied all the requirements, on the $700 bonus, they have up to 90 days to actually credit you with the bonus. I am waiting right now.

Comment

What A Mess

Posted by: Buckeyes | Aug 5, 2019

So I applied for and was approved for interest checking and Citi accelerate savings. So I went into my account and found no proof that I would get the 2.36 percent. So I kept digging. Turns out this rate isn't available in NY! I would be getting, evidently, some God awful brick and mortar savings rate of around .13 percent. Thats right. I was approved for a product not available in NY. Not funny. Can't wait to shred the checks and debit cards on the way.
Update- On August 10 i called Citibank and was told my rate would be .04 percent. I closed my accounts.

Comment

Will Never Do Business With Citi Banking Again

Posted by: Serenity | Jan 7, 2021

I opened a MIles Ahead Savings account, and as many others have posted, saw the interest rate drop almost instantly. That can happen, I understand that. My main gripe is that Citi makes it difficult for you to transfer your money out, and close your account. I merely wanted to transfer my balance from this account to my already verified/set up external bank account, and since I did need the money quickly, had to do it by wire transfer for a $25 cost (fortunately my receiving bank does not charge for incoming wire transfers). I feel a bit silly having to "pay" to get my own money but what's done is done. I also find the customer service help to be borderline useless, the woman quoted me a $15 wire transfer fee but in reality it was $25. Beware if you are considering them for your banking needs.

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Health

Data as of Q3 2020

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #	7213
Year Established	1812
Employees	166873
Primary Regulator	OCC

Profit Margin
Return on Assets - YTD	0.46%
Return on Equity - YTD	4.75%
Annual Interest Income	$36.70B

Assets and Liabilities
Assets	Q3 2020vs Q3 2019	$1,648.7B$1,472.9B
Loans	Q3 2020vs Q3 2019	$616.5B$649B
Deposits	Q3 2020vs Q3 2019	$1,272.9B$1,102B
Equity Capital	Q3 2020vs Q3 2019	$154.5B$149.6B
Loan Loss Allowance	Q3 2020vs Q3 2019	$23.31B$10.84B
Unbacked Noncurrent Loans	Q3 2020vs Q3 2019	$6.09B$5.03B
Real Estate Owned	Q3 2020vs Q3 2019	$32.0MM$61.0MM

Rates

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Always verify rates and promotions with the bank or credit union. We are not Citi®; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citi® Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME	VIEW DETAILS
0.50%^†	-	-	Citi Accelerate Savings
0.50%	-	-	Citigold®

Citi® Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.25%^*^†	$25k^*	-	Interest Checking - Citi Elevate
OTHER TIERS: 0.05% → Up to $10k \| 0.10% → $10k - $25k
0.03%^†	$200k	-	Interest Checking - Citigold®
0.03%^†	$50k	-	Citi Priority

Citi® CD Rates

APY	MIN	MAX	ACCOUNT NAME
0.25%^†	$1k	-	5 Month CD
0.15%^†	$1k	-	5 Year CD
0.10%^†	$1k	-	4 Month CD
0.10%^†	$1k	-	1 Year CD
0.10%^†	$1k	-	18 Month CD
0.10%^†	$1k	-	2 Year CD
0.10%^†	$1k	-	30 Month CD
0.10%^†	$1k	-	3 Year CD
0.10%^†	$1k	-	4 Year CD
0.10%^†	$1k	-	13 Month CD
0.10%^†	$1k	-	14 Month CD
0.10%^†	$1k	-	15 Month CD
0.10%^†	$500	-	30 Month Step Up CD
0.05%^†	$1k	-	3 Month CD
0.05%^†	$1k	-	6 Month CD
0.05%^†	$1k	-	7 Month CD
0.05%^†	$1k	-	8 Month CD
0.05%^†	$1k	-	9 Month CD
0.05%^†	$1k	-	10 Month CD
0.05%^†	$1k	-	11 Month CD
0.05%^†	$500	-	12 Month No Penalty CD