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Had to call a rep, who seemed annoyed, but she did her job and filed a "dispute" on my behalf which worked. The bonus shoukld have been paid in Sep but wasn't.
My question is, can I now bring my 50K back so I can get an actual interest rate without penalty? Or will this threaten the bonus. Anyone know? I really no longer see a use for this account. .1% interest has been getting me $4 a month interest. But i don't want get into a monthly fee situation. So can I just zero out the account?
Thanks.
Look carefully if you are going after one of their many bonus's After you have satisfied all the requirements, on the $700 bonus, they have up to 90 days to actually credit you with the bonus. I am waiting right now.
I opened an accelerate savings account with Citi recently for the good APY and welcome bonus. When I think of a savings account, I expect to be able to access my money quickly if necessary. I have since found out that is not the case with this Citi account. They limit transfers back out of the account to $10,000 daily / $15,000 max per month. However, it has been several days since my initial $10,000 money transfer and their online functionality is not allowing me to transfer the balance $5,000. Customer service was extremely unhelpful and said there was nothing they could do. Not to mention that to now move back out all the money in the account to my local bank would take months and months if the system was working. My only other option is a wire transfer which has a fee. Not a fan of having to pay a fee to access my own money. Needless to say I will be paying the wire transfer fee to get my money out of this account and taking it elsewhere where I can access it when I need it.
Trying to open a business checking account. Provided contact info on a form through their website. Received a message the next business day. Called back and am still waiting for a response. It's been 4 days. I guess I could keep trying but why bother. If this is their customer service at the start, I can't imagine it getting any better.
Overall | |
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FDIC Certificate # | 7213 |
Year Established | 1812 |
Employees | 191081 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.05% |
Return on Equity - YTD | 10.99% |
Annual Interest Income | $21.57B |
Assets and Liabilities | ||
---|---|---|
Assets | Q1 2023vs Q1 2022 | $1,721.5B$1,718B |
Loans | Q1 2023vs Q1 2022 | $614.3B$648.9B |
Deposits | Q1 2023vs Q1 2022 | $1,355.3B$1,373.4B |
Equity Capital | Q1 2023vs Q1 2022 | $167.5B$164.2B |
Loan Loss Allowance | Q1 2023vs Q1 2022 | $15.62B$13.94B |
Unbacked Noncurrent Loans | Q1 2023vs Q1 2022 | $4.29B$5.14B |
Real Estate Owned | Q1 2023vs Q1 2022 | $16.0MM$23.0MM |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
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4.35% | $1 | - | Citi Accelerate Savings |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.00% | - | - | Citi Priority Relationship Tier |