CitiBank is one of the world’s largest financial institutions, with over a trillion dollars worth of assets. It features a wide scope of business operations, from small business and commercial banking, to credit cards and investment vehicles. Its personal banking options feature standard products like checking, savings, and money market accounts, as well as certificates of deposits. The bank also features services that are unique to CitiBank and offer customers intuitive means of managing their deposit accounts.
CitiBank’s checking account offerings differ by account requirements and benefits. It has a student account that has no monthly fees and comes free ATM use, and its premium account offers free financial advice from a CitiBank expert. Each checking account is part of the bank’s reward program that offers ways for customers to earn points that can be redeemed for various merchandise or travel rewards. CitiBank’s savings account options feature a basic savings account with no monthly fees when a minimum daily balance is kept, and a money market account that offers increased rates of interest as the account balance grows. CDs and IRA CDs give customers guaranteed interest rates and are available in term lengths from 3 months to 5 years. CitiBank regularly features special offers connected to various deposit accounts, from bonus reward points to cash back incentives.
CitiBank online banking is free and makes account management easy for customers. From bill payment to money transfers to account alerts, Citi’s Internet banking platform offers great functionality. Its smartphone and tablet apps make banking on the go convenient and offer nice user interfaces. Citi’s sophisticated financial tools also provide a means for customers to analyze expenses, create budgets, track their net worth, and set bill reminders. The bank operates its own ATM network of over 26,000 ATMs located across the United States and in 40 countries.
CitiBank has more than 200 years of history behind its name, being originally established in New York City as the First National City Bank in 1812. It is a subsidiary of CitiGroup, which is a company that operates numerous trusts and funds under its umbrella. The bank changed its name to CitiBank in 1976 moved to its current headquarters in Sioux Falls, South Dakota in 2011.
Citi Bank is a great bank because it has convenient locations all over the United States.It serves a very large population in my local community for a very long time.They provide excellent customer service and public opinion.They have a wide variety of services that meet the needs of all people.They continue to provide great services and new innovation throughout the U.S.
Site looks okay but it seems a bit laggy. The customer support page is iffy and there are so many different numbers. I guess that could be a plus. They have a variety of goods/services available. They have barely/no mobile apps available and that is pretty saddening.
Citibank accounts are just not that great. They have lots of fees; they require large balances such as 1500 or 6000 or 10000 or 100000 to avoid ridiculous monthly service fees. Plus, they still charge you for wires, official bank checks, and to use a non-Citibank ATM without any reimbursements of non-Citi ATM fees. Plus, I find that everytime I call customer service reps, even for more banking questions and issues, are outsourced to India. They do not help. I had to go to my branch bank and have them go through some internal callings to follow up on banking issues.
Their credit cards are ok. The thankyou network is ok. Sometimes the thankyou points to gift card conversions is not 1-1, more like 0.833:1
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Fees if you don't maintain a high balance.
Fees to use ATMs. Citi hardly owns any ATMs; I don't understand how they can get away without reimbursing the ATM fees.
Fees to get checks.Fees for everything you ask.
Promises bonuses like $100 or $200 to open account, but you need to go through a million hops to satisfy the requirements, wait 6 months and then if you are lucky you may receive the promised bonus. 99% of the time, you need to be behind them after the 6 month period is over to get anywhere with those promised bonuses.
Rates suck, any credit union rates are much better.
Credit card department is different from banking department and they don’t care about each other. It feels like you are dealing with two different banks even though they are the same.
|FDIC Certificate #||7213|
|Return on Assets - YTD||0.99%|
|Return on Equity - YTD||8.97%|
|Annual Interest Income||$45.78B|
|Assets and Liabilities|
|Assets||Q4 2015vs Q4 2014||$1,299.8B$1,356.4B|
|Loans||Q4 2015vs Q4 2014||$576.1B$582.3B|
|Deposits||Q4 2015vs Q4 2014||$915.2B$936.4B|
|Equity Capital||Q4 2015vs Q4 2014||$144.7B$147B|
|Loan Loss Allowance||Q4 2015vs Q4 2014||$10.85B$12.26B|
|Unbacked Noncurrent Loans||Q4 2015vs Q4 2014||$6.05B$7.09B|
|Real Estate Owned||Q4 2015vs Q4 2014||$116.0MM$177.0MM|
Rates for Citibank are currently being reviewed.