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800-374-9700
701 East 60th Street North
Sioux Falls, SD 57104

CitiBank is one of the world’s largest financial institutions, with over a trillion dollars worth of assets. It features a wide scope of business operations, from small business and commercial banking, to credit cards and investment vehicles. Its personal banking options feature standard products like checking, savings, and money market accounts, as well as certificates of deposits. The bank also features services that are unique to CitiBank and offer customers intuitive means of managing their deposit accounts.

CitiBank’s checking account offerings differ by account requirements and benefits. It has a student account that has no monthly fees and comes free ATM use, and its premium account offers free financial advice from a CitiBank expert. Each checking account is part of the bank’s reward program that offers ways for customers to earn points that can be redeemed for various merchandise or travel rewards. CitiBank’s savings account options feature a basic savings account with no monthly fees when a minimum daily balance is kept, and a money market account that offers increased rates of interest as the account balance grows. CDs and IRA CDs give customers guaranteed interest rates and are available in term lengths from 3 months to 5 years. CitiBank regularly features special offers connected to various deposit accounts, from bonus reward points to cash back incentives.

CitiBank online banking is free and makes account management easy for customers. From bill payment to money transfers to account alerts, Citi’s Internet banking platform offers great functionality. Its smartphone and tablet apps make banking on the go convenient and offer nice user interfaces. Citi’s sophisticated financial tools also provide a means for customers to analyze expenses, create budgets, track their net worth, and set bill reminders. The bank operates its own ATM network of over 26,000 ATMs located across the United States and in 40 countries.

CitiBank has more than 200 years of history behind its name, being originally established in New York City as the First National City Bank in 1812. It is a subsidiary of CitiGroup, which is a company that operates numerous trusts and funds under its umbrella. The bank changed its name to CitiBank in 1976 moved to its current headquarters in Sioux Falls, South Dakota in 2011.

Related Posts

Citibank Features $300 Checking Bonus - 11/19/2016

Citibank has a nationally available $300 bonus when opening a new eligible checking account ($15k minimum deposit) now through December 31, 2016.

$300 Citibank Checking Account Bonus - 11/18/2016

Just noticed Citibank advertising this new promo on their website. One nice feature is that it doesn’t require direct deposit. Link to promotion page To qualify for a $300 cash bonus, open a new eligible consumer checking account in The Citibank Account Package by 12/31/16. Within 45 days after opening your new checking account you must complete the following: *Complete 1 qualifying Direct Deposit to your new checking account or make 1 or more qualifying purchase transactions with your Citibank Debit Card totaling $250 or more *Make a qualifying deposit of $15,000 or more in new to Citibank funds into the new checking account or a new or existing Citibank Savings Plus Account and maintain a minimum balance of $15,000 for 30 consecutive calendar days following the date you made your qualifying deposit

Citibank: The Bank That Never Sleeps - 11/13/2016

Citibank is the nation’s fourth largest bank, with assets of $1.36 trillion. The more than 200-year-old institution has made an indelible mark on American finance.

View all posts from:

9/13/12 - Review of the Latest Citibank Checking Account Bonuses and Fees
7/9/12 - Citibank Aadvantage Bonus Miles For New Ckg
1/17/12 - Citigroup Q4 Earnings & My Review For Future Deposit Rate Insights
10/17/11 - Citibank Arrests Customers For Trying To Close Accounts
10/4/11 - Now Citibank Reveals It Will Charge Customers $20 If They Have Too Low An Account Balance
10/4/11 - Citibank Adds Money-Tracking Tools To Online Banking
9/19/11 - Larger Checking Account Fees at Citi, But Bonuses Continue
9/17/11 - Citibank To Raise Monthly Fees On Checking Accounts
6/25/11 - Citibank Security Breach
4/5/11 - Citibank Will Minimize Overdraft Fees On Checks
2/3/11 - $125 Citibank Checking Account Promotion - YMMV
11/24/10 - Free Checking Accounts Requiring More Work at the Mega Banks
11/19/10 - Tax On The CD Opened In 2009 With The Citi Secured Credit Card
9/25/10 - $250 Prepaid Gift Card with Citibank Business Checking Account
9/17/10 - Citibank Checking/Savings Account Promo with up to 40,000 ThankYou Points
9/7/10 - Citibank To Reduce Fees On Checking Accounts
8/17/10 - Excessive Withdrawal Fees from Bank of America, Citi, Wells Fargo and Ally
7/26/10 - Citibank Checking Account Bonus Of $200 Or $400 In Los Angeles Area
7/22/10 - Free Checking For Certain Citibank Customers
6/28/10 - Making The Most Out Of Citi's Thank You Network Points
5/18/10 - Citibank 5% Cash Back Debit Card Promotion
2/24/10 - No More Cash Back When Funding Citibank Accounts with a Credit Card?
2/23/10 - Citibank's New 7-Day Rule for Withdrawals?
2/23/10 - $100 Citibank Checking Account Bonus
2/22/10 - Update on Citi's 4.07% 18-Month Secured MasterCard CD
2/21/10 - This Bank Appears To Be Heading In An Unfriendly Direction
2/10/10 - $25 Bonus for Opening Citibank Ultimate Savings Account
2/2/10 - When 'free checking' isn't free [CNNMoney]
1/26/10 - Citibank Checking Bonus of 20,000 ThankYou Points [SD]
12/22/09 - Update on the 4.07% 18-Month CD ($25K Max) at Citibank via its Secured MasterCard Program
9/18/09 - 4.07% 18-Month CD ($25K Max) Continues at Citibank via its Secured MasterCard Program
9/19/09 - Update on Citibank's CDs - Branch Specials & Secured MasterCard CD - Update
8/26/09 - Update on Citibank's CDs - Branch Specials & Secured MasterCard CD
9/10/09 - Update on Citibank's CD Specials - 4.00% 60-Month CD Continues in Some States
8/6/09 - 4.07% 18-Month CD ($25K Max) at Citibank - Nationally Available
7/18/09 - 4.00% 60-Month CD & 2.50% 24-Month CD at Citibank in Some States
4/21/09 - Update on Citibank CD Specials - 2.50% 8-Month CD in a Few States
4/21/09 - Citibank CD Specials - 2.50% 8-month in CA & 2.75% 12-month in TX
1/28/09 - Citibank's Checking, Money Market and Credit Card Promotion
12/21/08 - $25 Bonus at Citibank for Opening the Ultimate Savings Account - Update
11/24/08 - Unlimited FDIC Coverage for Citibank Checking Accounts
10/7/08 - $25 Bonus at Citibank for Opening the Ultimate Savings Account
12/8/09 - Citibank Raises Yields: 3.50% Savings Account, 4.00% 6-Month CD
10/3/08 - Citigroup to Acquire Wachovia's Banking Operations with Help from the Feds
9/17/08 - Citibank Specials: 4.00% 6-Month CD in CA and NV, 3.75% MMA in TX
1/28/09 - $100 Checking Account Bonus at Citibank
5/29/08 - $150 Citibank Checking Account Bonus
5/13/08 - New $200 Citibank Checking Account Promotion
4/4/08 - Citibank Checking and Savings Account Promotions
4/2/08 - More Rate Cuts - Savings, Checking and Reward Checking Accounts
3/11/08 - Savings Account Rate Cuts by Countrywide, ING Direct and Citibank
1/29/08 - More Falling Savings Account and CD Rates
12/9/07 - $200 Citibank Checking Account Promotion
11/19/07 - Extended 5% Cash Back Promo for Citi Dividend Credit Cards
11/7/07 - Another Round of Falling Rates: CitiBank, Cap One, WaMu, iGoBanking, ...
3/13/08 - Citibank Raises Yield on Ultimate Money Account to 5.10% / Citibank Promo Updates
7/19/07 - Another New $100 Bonus for Citibank Ultimate Savings Account
5/29/07 - New $200 Citibank Checking Account Bonus
5/17/07 - New $100 Bonus for Citibank Ultimate Savings Account
5/11/07 - Citibank's New 5% Ultimate Money Account
4/3/07 - Citibank Drops e-Savings Account Rate to 4.50%
5/11/07 - New $50 Bonus for Citibank Ultimate Savings Account and Bonus Updates
3/1/07 - $25 Bonus for Citibank's New Ultimate Savings Account
2/9/07 - 6% Savings Account Promos Like Yesterday's Toasters
3/1/07 - Citibank e-Savings Account Bonuses
1/30/07 - Citibank Drops e-Savings Account Rate to 4.75% - Other Citibank and Online Banking News
12/30/06 - $100 Citibank Checking and e-Savings Account Bonus
9/11/07 - Update on the Citibank $200 Checking Account Promotion
10/25/06 - $25 Bonus for Citibank's e-Savings/EZ Checking Package
8/7/07 - New $200 Checking Account Bonus at Citibank
9/6/06 - 6.00% 6-Month CD Still Available for Those in Texas
8/13/06 - Another Chance at $200 Citibank Checking Account/Credit Card Deal
6/27/06 - 5.50% 6-Month CD at Citibank (available to all)
6/26/06 - Citibank's e-Savings Account now 5.00%
6/25/06 - 6% 6-Month CD at Citibank Texas
6/13/06 - New Citibank Checking Account Bonus - Free Plane Ticket
6/6/06 - e-Savings Account Impact to Citigroup
5/16/06 - Citibank's e-Savings Account Now 4.75%
3/29/06 - Citibank's 4.5% e-Savings Account
3/14/06 - More $100 Sign-Up Bonuses for Citi Credit Cards
1/29/06 - $200 Citibank Checking Account/Credit Card Deal
1/25/06 - $100 Gift Card Citicard Deal
12/14/05 - Another Citibank $200 Checking Account Bonus
12/8/05 - $100 Gift Card for Citibank Credit Card
12/3/05 - Free Palm for Citibank Checking
10/7/05 - Citibank $200 Checking Account Deal
9/5/05 - Citibank iPod Deal and Online Banking

Best Customer Service I Have Ever Experienced With Any Bank

Posted by: JPcrawford | Oct 6, 2016

I have to say that Citibank has been the best bank that I have ever had the pleasure of dealing with. I use the branch in Plantation FL and I have to say that the people that work at this location are the best. They always know your name and great you when you enter the building. They are always eager to help you with your needs. and they are never in a rush. The website for Citibank is easy to navigate and use. Whenever I have had to call the 800 number for customer service they have also been as helpful and professional as going to the local branch. I have always recommended Citibank to my friends and family and will continue to do so because the professionalism, products and services that Citibank provides are unbeatable in my opinion.

Citibank online

Posted by: Indykins | Dec 1, 2016

As an international traveller I am finding my experience with Citibank has been quite positive. I get monthly updates sent to my phone to let me know of my current balance, which is password protected and I also have access whenever I wish when I go online. Transferring funds between my other accounts to this one or using these accounts at Citibank to pay bills has been very user friendly and I have not had an issue to date where I can fault them. There online service is easy to understand and they have a good directory of services to help you should you have any issues that can't be dealt with at that given time. I would highly recommend them. And I am advised via text alert if there are any suspicious events occurring with my account which is always a bonus, especially being overseas on trips.

What A Mess!

Posted by: ALN | Nov 4, 2016

I chose Citibank because they have a presence with multiple locations all over the US. Due to the money laundering issues and other organizational issues. I don't feel comfortable with my money in that bank. So now things take forever to get done or even get an answer.

It just seems like procedures aren't up to snuff they don't keep up top of issues. They leave customer service to handle all of the questions. You never get a firm answer.

Customer Service is excellent. I'm not sure about the branches though. Yet there system and how they do things and how they follow up is frustrating. Seem like the infrastructure is not there.

The Worst Bank Ever! Your Money Is Unsafe With This Bank!

The worst bank ever! Your money is unsafe with this bank. When you have a hard time and ask this bank help, they will make your situation even harder, and they will try to cheat you if they could. So don’t have any deals with this bank even if it close to your house. If you are already a customer, leave this bank as soon as possible before you get in a hard time and this bank will take advantage of you! I had an account in this bank for more than a year and this is what I’ve experienced. Someone took about $300 from my account in Japan without my card, so don’t be impressed that this bank says that we have secure cards. The account security is so weak that hackers don’t need you, not your card for grub money from your account in this bank. And security system is so stupid that it can’t figure out that if I pay with this card a few hours before in Miami I can’t be already in Japan. And after I reported this fraud to the bank, they said that they will investigate this problem and if all is OK I’ll get refund within 10 business days. It sounds like this is my problem that Citibank gave my money someone in Japan! And I guess I’m lucky that they didn’t take all my money because it would be hard to be without money for 10 business days! And they try to cheat you if they can! For example I pay nothing for use my debit card if I make at least one registered transaction, otherwise, I have to pay $10. So I created an auto payment for my phone so I didn’t worry about this. But in several months I saw that I was charged $10 as monthly payment. I contacted bank through chat but they said this is because your money was sent later, so it wasn’t in my cycle period and refused to refund me my money! Like this is my problem that this bank sent it later though the money was available on my account. It was the auto payment, so bank sent it itself! And only after I called in bank did they refund me the money. And the worst thing from this bank is that if you have a problem getting your money and ask Citibank to help you with this, they will make your time harder.  So my recommendation is to never have any deals with Citibank and if you already customer of Citibank leave it as soon as possible for you and your money safety!

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Health
B+

Health Grade Components

Overall
FDIC Certificate #7213
Year Established1812
Employees161266
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.94%
Return on Equity - YTD8.53%
Annual Interest Income$35.14B
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$1,356.4B$1,337.8B
LoansQ3 2016vs Q3 2015$595.5B$575.6B
DepositsQ3 2016vs Q3 2015$947.8B$944.9B
Equity CapitalQ3 2016vs Q3 2015$148.1B$146.8B
Loan Loss AllowanceQ3 2016vs Q3 2015$10.78B$11.03B
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$6.79B$6.17B
Real Estate OwnedQ3 2016vs Q3 2015$86.0MM$130.0MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

$300 Citibank Checking Account Bonus

Jake9   |  
Just noticed Citibank advertising this new promo on their website. One nice feature is that it doesn’t require direct deposit.

Link to promotion page

To qualify for a $300 cash bonus, open a new eligible consumer checking account in The Citibank Account Package by 12/31/16.

Within 45 days after opening your new checking account you must complete the following:
*Complete 1 qualifying Direct Deposit to your new checking account or make 1 or more qualifying purchase transactions with your Citibank Debit Card totaling $250 or more
*Make a qualifying deposit of $15,000 or more in new to Citibank funds into the new checking account or a new or existing Citibank Savings Plus Account and maintain a minimum balance of $15,000 for 30 consecutive calendar days following the date you made your qualifying deposit

Rates
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Always verify rates and promotions with the bank or credit union. We are not Citibank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citibank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%*$500k*-Citi Savings Account - Citigold
OTHER TIERS: 0.01% Up to $10k | 0.05% $10k - $25k | 0.06% $25k - $100k | 0.08% $100k - $500k
0.08%*$500k*-Citibank Savings Plus Account
OTHER TIERS: 0.01% Up to $10k | 0.03% $10k - $25k | 0.04% $25k - $100k | 0.06% $100k - $500k
0.08%*$500k*-Citi Savings Account
OTHER TIERS: 0.01% Up to $10k | 0.03% $10k - $25k | 0.04% $25k - $100k | 0.06% $100k - $500k

Citibank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.03%$500-Citigold Interest Checking
0.01%$100-Interest Checking Account
0.01%--Citi Basic Banking Package
0.01%--Citi Access Account Package
0.01%--Basic Banking Package
0.01%--Access Account Package

Citibank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%$1k-5 Year CD
0.40%*$25k*-8 Month CD
OTHER TIERS: 0.07% $1k - $25k
0.35%$1k-3 Year CD
0.35%$1k-4 Year CD
0.25%$1k-18 Month CD
0.25%$1k-2 Year CD
0.25%$1k-30 Month CD
0.20%$1k-13 Month CD
0.15%$1k-1 Year CD
0.10%$1k-9 Month CD
0.10%$1k-10 Month CD
0.07%$1k-6 Month CD
0.07%$1k-7 Month CD
0.05%$1k-3 Month CD
0.05%$1k-4 Month CD
0.05%$1k-5 Month CD

Citibank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%$1k-5 Year IRA
0.40%*$25k*-8 Month IRA
OTHER TIERS: 0.07% $1k - $25k
0.35%$1k-3 Year IRA
0.35%$1k-4 Year IRA
0.25%$1k-18 Month IRA
0.25%$1k-2 Year IRA
0.25%$1k-30 Month IRA
0.20%$1k-13 Month IRA
0.15%$1k-1 Year IRA
0.10%$1k-9 Month IRA
0.10%$1k-10 Month IRA
0.07%$1k-6 Month IRA
0.07%$1k-7 Month IRA
0.05%$1k-3 Month IRA
0.05%$1k-4 Month IRA
0.05%$1k-5 Month IRA
Locations

Citibank has 1,050 locations. Click to view all Citibank locations.