Citi


Overview / Commentary
800-374-9700
388 Greenwich St.
New York, NY 10013

Written by Ali Cybulski | Published on 10/3/2024

Citibank, also known as Citi, has been around for more than 200 years and is based in New York City. It is the fourth-largest bank in the country, with consolidated assets of about $1.7 trillion, according to the Federal Reserve. Consumer banking products include checking and savings accounts as well as certificates of deposit (CDs).

The bank offers two types of checking accounts: Regular Checking with unlimited check writing and Access Checking, which is checkless. Regular Checking has a $15 monthly service fee, and Access Checking has a $5 fee; the fees can be waived if you meet specific requirements.

With either account, you’ll pay no overdraft or returned item fees. You’ll be charged a $2.50 fee to use a non-Citi ATM with Access Checking, but Regular Checking waives the fee each month your account has at least $250 in enhanced direct deposits. Citi defines an enhanced direct deposit as an electronic deposit through the Automated Clearing House (ACH) network, such as payroll, Zelle or government benefit payments to your checking or savings account.

If you need cash, you’ll have access to more than 65,000 fee-free ATMs at Citibank branches and retail locations, including Target, CVS and Walgreens, plus any ATM in the Allpoint or MoneyPass network.

Citi also offers two savings account options: the Citi Savings Account and the Citi Accelerate High-Yield Savings Account. The bank’s high-yield account is available to customers outside its branch footprint — outside the metro areas of New York City, South Florida, Chicago, Washington, D.C., and Northern and Southern California. It pays an APY of 4.30%.

If you plan to maintain a balance of at least $30,000, you can open a Citi Savings Account in a Relationship Tier: Citi Priority, Citigold or Citigold Private Client. Accounts come with benefits and features that grow by tier. Examples include no monthly service fees, no fees at non-Citi ATMs, and higher savings rates than non-Relationship accounts.

Each tier has a minimum balance range, and you’ll need to make sure your combined average monthly balance doesn’t drop below the range for three consecutive months to keep your benefits. Your combined average monthly balance is calculated using the average monthly balances of linked accounts for the calendar month before the last business day of your monthly statement period, according to Citi.

If your combined average monthly balance will be less than $30,000, then you will qualify for Everyday Benefits, including an annual percentage yield (APY) of 0.03% on your account.

If you’re shopping for a CD instead, you’ll find three types. Citi offers Fixed Rate, No Penalty and Step Up CDs in various term lengths. All three CDs require a $500 minimum deposit.

As with the bank’s savings accounts, you can open a CD with or without a Relationship Tier. However, a Relationship Tier can help you qualify for special rates and benefits.

Without a Relationship Tier, featured rates for Fixed Rate CDs include 3.00% APY for a one-year term, 4.40% for a five-month term, and 3.75% for a seven-month term. The 30-month Step Up CD has a composite APY of 0.10%, and the 12-month No Penalty CD has an APY of 0.05%.

Citi's online and mobile banking services are available once you set up an account. The Citi Mobile app offers mobile check deposits, an ATM and branch locator, and a Snapshot tool to quickly review key account information without signing into your account. For customer service, Citi offers 24/7 live phone support at 888-248-4226.

Citi pros and cons

Pros:
• Large, free national network of ATMs
• Three types of CDs
• No overdraft or returned item fees

Cons:
• Monthly fees, though waivers available
• High balances needed for Relationship Tiers
• High-yield savings unavailable everywhere

Related Posts

Here Is Another Nice Citi Bonus Offer - 7/24/2024

I found this Citi offer when I was surfing around earlier today. New checking customers may earn a cash bonus of $500 or $1,500 after opening an eligible checking account from 7/9/24 to 10/8/24 and completing required activities. If you also open and fund a new Citi® Savings Account, your balance can be held in your Checking Account or between your Checking Account AND your new Citi Savings Account to count toward the minimum requirement to earn a bonus.It's a pretty sweet deal for anyone that doesn't already have a Citi checking account or didn't already jump on the $300 checking account bonus late last month or earlier this month if you have that amount of liquid money available now. https://banking.citi.com/cbol/OM/checking/tiered/featured-offers/default.htm?venue=GoogleBR&BT_TX=1&...

$300 Checking Bonus - 6/23/2024

https://banking.citi.com/cbol/OM/checking/enhanced-direct-deposit-offer/default.htm?BT_TX=1&ProspectID=82D4E9E3AB574A84B07D031B73DE3A0B 6/11 Open 6/12 Fidelity $751 push 6/13 Fidelity $751 push 6/22 $300 Bonus

Citibank, N.A. (NY) Brokered CD Rates As Of 4/22/24 - 4/22/2024

Citibank brokered CD rates as of 4/22/2024: 6-month @ 5.30% (at maturity) 9-month @ 5.25% (at maturity) 12-month @ 5.15% (at maturity) 24-month @ 5.00% (semi-annual) Settlement dates 5/3/24. These are all available for purchase on 4/22 at Charles Schwab brokerage.

View all posts from:

6/12/21 - Citi Offering 0%Apr On Purchases Made Through Next Spring…Impact On Credit?
12/15/20 - Citi Accelerate Savings Drops To 0.50% APY
8/18/20 - Business Account: Up To $2,000 For Up To $200K For 60 Days
4/13/20 - Citibank Unresponsive
1/30/20 - Citi - Offers Cash Bonus For New Checking/Savings Accounts
12/12/19 - Citi Accelerate Savings @2.05% APY Is NOT Available In FL
12/11/18 - Earn Up To $600 When Opening A Checking And Savings Acct.
6/6/18 - Citibank’s New Attempt at a High Yield Online Savings Account
5/14/18 - Review of the Latest Citibank Checking Bonus Offers - Up to $600
4/17/18 - Citi Offering A 2% APY 13 Mo CD, $25K Minimum
4/6/18 - New 1.35% APY 3 Mo Savings Acct Promo
1/25/18 - Florida Citibank 30 Mo CD Special Is 1.51% APY, $10K Min
12/3/17 - Citibank Fined For Illegal Student Loan Servicing Practices
4/17/17 - Citibank Offers $500 Checking Bonus
12/29/16 - Citibank Features $300 Checking Bonus
11/18/16 - $300 Citibank Checking Account Bonus
6/15/16 - $400 Checking Bonus After 120 Days, Through 8/31/16
1/24/16 - CREDIT CARD
10/30/14 - What You Can Do About The Rising Citibank Checking Account Fees
10/21/14 - Citi’s “Secure Message Center” Sends Online Message To Wrong Person
10/14/14 - Citi Pulls Consumer Banks From 11 Markets
9/29/14 - Is Citibank's New Checking Account Worth A Look?
4/9/14 - Citigroup To Pay $1.13 Billion To Settle Securities Claims
3/21/14 - Citibank To Raise Out-Of-Network ATM Fees
3/3/14 - Citigroup Discloses Money-Laundering Subpoenas
2/18/14 - Citibank Checking Account Bonuses of $250 and $500
2/12/14 - $125 + $125 For New Citibank Account
1/24/14 - Citibank’s ATM Experience Takes On A New Look
10/2/13 - Citibank Checking Account Bonus of up to $400
10/2/13 - History of Citibank Bonus Payouts
8/30/13 - Citigroup Said To Seek Sale Of 50 Texas Branches In Rural Areas
9/13/12 - Review of the Latest Citibank Checking Account Bonuses and Fees
7/9/12 - Citibank Aadvantage Bonus Miles For New Ckg
10/17/11 - Citibank Arrests Customers For Trying To Close Accounts
10/4/11 - Now Citibank Reveals It Will Charge Customers $20 If They Have Too Low An Account Balance
9/19/11 - Larger Checking Account Fees at Citi, But Bonuses Continue
10/9/10 - Tax On The CD Opened In 2009 With The Citi Secured Credit Card
9/22/10 - $250 Prepaid Gift Card with Citibank Business Checking Account
9/17/10 - Citibank Checking/Savings Account Promo with up to 40,000 ThankYou Points
2/21/10 - This Bank Appears To Be Heading In An Unfriendly Direction
12/22/09 - Update on the 4.07% 18-Month CD ($25K Max) at Citibank via its Secured MasterCard Program
12/8/09 - Citibank Raises Yields: 3.50% Savings Account, 4.00% 6-Month CD
9/19/09 - Update on Citibank's CDs - Branch Specials & Secured MasterCard CD - Update
9/18/09 - 4.07% 18-Month CD ($25K Max) Continues at Citibank via its Secured MasterCard Program
9/10/09 - Update on Citibank's CD Specials - 4.00% 60-Month CD Continues in Some States
8/26/09 - Update on Citibank's CDs - Branch Specials & Secured MasterCard CD
8/6/09 - 4.07% 18-Month CD ($25K Max) at Citibank - Nationally Available
7/18/09 - 4.00% 60-Month CD & 2.50% 24-Month CD at Citibank in Some States
4/21/09 - Citibank CD Specials - 2.50% 8-month in CA & 2.75% 12-month in TX
4/21/09 - Update on Citibank CD Specials - 2.50% 8-Month CD in a Few States
1/28/09 - Citibank's Checking, Money Market and Credit Card Promotion
1/28/09 - $100 Checking Account Bonus at Citibank
12/21/08 - $25 Bonus at Citibank for Opening the Ultimate Savings Account - Update
11/24/08 - Unlimited FDIC Coverage for Citibank Checking Accounts
10/7/08 - $25 Bonus at Citibank for Opening the Ultimate Savings Account
9/17/08 - Citibank Specials: 4.00% 6-Month CD in CA and NV, 3.75% MMA in TX
5/29/08 - $150 Citibank Checking Account Bonus
5/13/08 - New $200 Citibank Checking Account Promotion
4/4/08 - Citibank Checking and Savings Account Promotions
3/13/08 - Citibank Raises Yield on Ultimate Money Account to 5.10% / Citibank Promo Updates
12/9/07 - $200 Citibank Checking Account Promotion
11/19/07 - Extended 5% Cash Back Promo for Citi Dividend Credit Cards
9/11/07 - Update on the Citibank $200 Checking Account Promotion
8/7/07 - New $200 Checking Account Bonus at Citibank
7/19/07 - Another New $100 Bonus for Citibank Ultimate Savings Account
5/29/07 - New $200 Citibank Checking Account Bonus
5/17/07 - New $100 Bonus for Citibank Ultimate Savings Account
5/11/07 - Citibank's New 5% Ultimate Money Account
5/11/07 - New $50 Bonus for Citibank Ultimate Savings Account and Bonus Updates
4/3/07 - Citibank Drops e-Savings Account Rate to 4.50%
3/1/07 - Citibank e-Savings Account Bonuses
3/1/07 - $25 Bonus for Citibank's New Ultimate Savings Account
1/30/07 - Citibank Drops e-Savings Account Rate to 4.75% - Other Citibank and Online Banking News
12/30/06 - $100 Citibank Checking and e-Savings Account Bonus
10/25/06 - $25 Bonus for Citibank's e-Savings/EZ Checking Package
9/6/06 - 6.00% 6-Month CD Still Available for Those in Texas
8/13/06 - Another Chance at $200 Citibank Checking Account/Credit Card Deal
6/27/06 - 5.50% 6-Month CD at Citibank (available to all)
6/26/06 - Citibank's e-Savings Account now 5.00%
6/25/06 - 6% 6-Month CD at Citibank Texas
6/13/06 - New Citibank Checking Account Bonus - Free Plane Ticket
6/6/06 - e-Savings Account Impact to Citigroup
5/16/06 - Citibank's e-Savings Account Now 4.75%
3/29/06 - Citibank's 4.5% e-Savings Account
3/14/06 - More $100 Sign-Up Bonuses for Citi Credit Cards
1/29/06 - $200 Citibank Checking Account/Credit Card Deal
1/25/06 - $100 Gift Card Citicard Deal
12/14/05 - Another Citibank $200 Checking Account Bonus
12/8/05 - $100 Gift Card for Citibank Credit Card
12/3/05 - Free Palm for Citibank Checking
10/7/05 - Citibank $200 Checking Account Deal
9/5/05 - Citibank iPod Deal and Online Banking

Reviews (138)

They Play Hard Game

Posted by: |

Opened a 5.65% APY CD for 11 months.

The online process was smooth. They were able to literally suck the money off my bank via manual router and account number connection (no need for small deposits needed OR logging into my bank account). The CD was funded immediately. So, it was a smooth process. However, the fact they didn't allow for an outside bank to link with the account should have been a warning sign to me.

The problems I encountered are as follows:
1. They WILL NOT link an outside bank to your account. It's impossible.
2. Upon maturity, you either have to pick up the check at the closest branch from your location (good luck with that) OR they will mail it to you (if you have a large amount, you will lose sleep).
3. Their website does NOT allow you to add beneficiaries. They want you to visit a branch to do it (or they can mail you a form USPS).
4. You have just 7 days grace period to close your account once matured.
5. Their website does not allow for online maturity instructions like other banks. They want you to call them for instructions on how to manage your account on maturity (three months prior to maturity, anything before 3 months will not be considered legit).
6. When opening the CD, they will ask if you like your monthly interest USPS mailed to your home address OR leave in the account. Again, this was too old fashioned for me. Who mails checks these days? Why not ACH to my own bank? It's barbaric and a way for them to keep your money longer.
7. They will endlessly market to you their checking and savings programs.
8. They have no dedicated CD online website. The website you log into is meant for someone who has a checking and/or savings account. It's not friendly to those who simply wants a CD account.

This bank strives VERY HARD to convert their online customers to long term customers by enticing you to bank with their local banks. In doing so, they have instituted marketing gimmicks that really make the customer journey unpleasant and one that is unbecoming of an online bank. Making your beneficiary at their branch, picking up your check at their branch, not allowing for external bank link on their online CD account, these and many more practices are designed to "push" you to their brick and mortar banks and convert you.

Citi “Blocked” My Account

Citibank is unbelievable. So I deposited my settlement check with them last week. First everything was okay but when I tried to log into my account, it wasn’t letting me login so I called and they told me my account was on hold because they have to verify where the check came from so I didn’t worry. 3 days later I got inpatient because the hold was actually stopping me from using ANY money from my account, Not just the settlement that I deposited. So when I called, they told me to have my check issuer call Citibank and have them verify it that way, which I did, my check issuer called and confirmed everything then all of a sudden they told me over the phone that the check did in fact clear and verified! So I’m like “okay what now” now they’re saying that they’re going to try to cancel my account from closing because apparently when they couldn’t verify it at first they was about to close it my account!! So now the want me to wait next week and I should expect a call determining if my account will still be open or closed. And still I can’t access my own money until they call me NEXT WEEK I’m so pissed and confused with this bank.

Ridiculous

Posted by: |

This is by far the worst I've ever had to deal with and once I close my account I don't even want to hear their name. They same day I was paid they're trying to say that my account is in the negative but how when I had the money in there. They waited nearly 3 weeks before my check would go through and I had to pay late charges on my bills. They also had my husband -$500 but later on maybe a week I'll later but they said they don't automatically deduct the charges right away. Worst ever

Accelerate Savings Account Is Great With No Issues

Posted by: |

I've had an Accelerate Savings account for a few years and never had a problem. The interest is almost always the highest out of the big national banks.

I've linked the account to several others I have, and ACH transfers work just fine. I sometimes use my account to pay my Citi credit cards. I've linked to Mint and Personal Capital, it updates regularly with no issues. Citi does not charge excess transaction fees for more than 6 transfers/withdrawals in a month. I did get an ATM card for my account, but I've never needed to use it.

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Health

Health Grade Components

Overall
FDIC Certificate #7213
Year Established1812
Employees177100
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.83%
Return on Equity - YTD8.46%
Annual Interest Income$72.83B
Assets and Liabilities
AssetsQ3 2024vs Q3 2023$1,733.1B$1,657.4B
LoansQ3 2024vs Q3 2023$643.6B$615.8B
DepositsQ3 2024vs Q3 2023$1,357.4B$1,286.1B
Equity CapitalQ3 2024vs Q3 2023$170.5B$166.2B
Loan Loss AllowanceQ3 2024vs Q3 2023$16.78B$16.01B
Unbacked Noncurrent LoansQ3 2024vs Q3 2023$4.22B$4.86B
Real Estate OwnedQ3 2024vs Q3 2023$17MM$26MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Citi; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citi Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.80%$0-Citi Accelerate Savings

Citi CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.10%$0-9 Month CD
3.85%$0-18 Month CD
3.85%$0-15 Month CD
3.25%$0-6 Month CD
2.25%$0-1 Year CD
2.00%$0-3 Year CD
2.00%$0-4 Year CD
2.00%$0-5 Year CD
1.01%*$100k*-2 Year CD
OTHER TIERS: 0.50% $0 - $100k
0.10%$0-30 Month CD
0.10%$0-13 Month CD
0.10%$0-14 Month CD
0.10%$0-30 Month Step Up CD
0.05%$0-3 Month CD
0.05%$0-4 Month CD
0.05%$0-5 Month CD
0.05%$0-7 Month CD
0.05%$0-8 Month CD
0.05%$0-10 Month CD
0.05%$0-11 Month CD
0.05%$0-12 Month No Penalty CD
Locations

Availability

New York Area

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The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.