Citi

Overview / Commentary

online.citi.com

605-331-2626

701 East 60th Street North
Sioux Falls, SD 57104

Citi, also known as Citibank, is one of the world’s largest financial institutions, with over a trillion dollars worth of assets. It features a wide scope of business operations, from small business and commercial banking, to credit cards and investment vehicles. Its personal banking options feature standard products like checking, savings, and money market accounts, as well as certificates of deposits. The bank also features services that are unique to Citi and offer customers intuitive means of managing their deposit accounts.

Citi’s checking account offerings differ by account requirements and benefits. It has a student account that has no monthly fees and comes free ATM use, and its premium account offers free financial advice from a Citi expert. Each checking account is part of the bank’s reward program that offers ways for customers to earn points that can be redeemed for various merchandise or travel rewards. Citi’s savings account options feature a basic savings account with no monthly fees when a minimum daily balance is kept, and a money market account that offers increased rates of interest as the account balance grows. CDs and IRA CDs give customers guaranteed interest rates and are available in term lengths from 3 months to 5 years. Citi regularly features special offers connected to various deposit accounts, from bonus reward points to cash back incentives.

Citi online banking is free and makes account management easy for customers. From bill payment to money transfers to account alerts, Citi’s Internet banking platform offers great functionality. Its smartphone and tablet apps make banking on the go convenient and offer nice user interfaces. Citi’s sophisticated financial tools also provide a means for customers to analyze expenses, create budgets, track their net worth, and set bill reminders. The bank operates its own ATM network of over 26,000 ATMs located across the United States and in 40 countries.

Citi has more than 200 years of history behind its name, being originally established in New York City as the First National City Bank in 1812. It is a subsidiary of CitiGroup, which is a company that operates numerous trusts and funds under its umbrella. The bank changed its name to CitiBank in 1976 moved to its current headquarters in Sioux Falls, South Dakota in 2011.

Earn Up To $600 When Opening A Checking And Savings Acct. - 12/11/2018

I went to check on my Citi credit card this morning and this was on my page. They have 3 different deals you can do. Deposit from $5,000 to $50,000 For more information than is below on the deal call 210-677-1338. I spoke with Monica and she knew all 3 different ways and explained each with a lot of clarity. I called to make sure that the account was open to everyone who does not have a checking or savings with them and that I could post it. This will be offered only through the end of Dec. https://banking.citi.com/cbol/18/checking/600/default.htm?channel=onsite&promo_ID=4BMPU3AK2HCHP6&int...

View all posts from:

2018
2017
2016
Earlier

12/11 - Earn Up To $600 When Opening A Checking And Savings Acct.
6/6 - Citibank’s New Attempt at a High Yield Online Savings Account
5/14 - Review of the Latest Citibank Checking Bonus Offers - Up to $600
4/17 - Citi Offering A 2% APY 13 Mo CD, $25K Minimum
4/6 - New 1.35% APY 3 Mo Savings Acct Promo
1/25 - Florida Citibank 30 Mo CD Special Is 1.51% APY, $10K Min

12/3 - Citibank Fined For Illegal Student Loan Servicing Practices
4/17 - Citibank Offers $500 Checking Bonus

12/29 - Citibank Features $300 Checking Bonus
11/18 - $300 Citibank Checking Account Bonus
6/15 - $400 Checking Bonus After 120 Days, Through 8/31/16
1/24 - CREDIT CARD

Reviews (123)

Banking with Citi as a student was simple

Posted by: Canesti | May 23, 2018

I banked with Citibank while I was a foreign student in New York City. I used the account to receive money from my parents who were not in the US. Citibank charged reasonable exchange rate and wire transfer fees. As a student, they allowed me to open a checking/ savings account with no minimum account balance required. They also provided me with free check books that really came in handy. After I graduated, I used Citibank to send money back to my Citibank account based in my home country to pay back a loan. Citibank never revoked my student status so I never felt the pressure to maintain a high account balance. When I did transfer funds internationally, I simply walked into a nearby Citibank branch and was always greeted by friendly bank employees. I have always had a good experience with Citibank.

Comment

Incredible Patience Needed

Posted by: VancouverUSA | Aug 11, 2019

I have to agree with most of the negative reviews. I started switching to Citibank almost 3 months ago. I'm still working out the bugs. Before I can write checks, they tell me I need a signing kit, but I don't have a local branch, and they can't figure out how to mail me the forms. Occasionally I get a competent customer service representative and a problem gets resolved. If you have actual bank branches in your state, I recommend this bank. If you're trying to do internet banking, they are not state-of-the-art and you will be extremely frustrated.

Comment

What A Mess

Posted by: Buckeyes | Aug 5, 2019

So I applied for and was approved for interest checking and Citi accelerate savings. So I went into my account and found no proof that I would get the 2.36 percent. So I kept digging. Turns out this rate isn't available in NY! I would be getting, evidently, some God awful brick and mortar savings rate of around .13 percent. Thats right. I was approved for a product not available in NY. Not funny. Can't wait to shred the checks and debit cards on the way.
Update- On August 10 i called Citibank and was told my rate would be .04 percent. I closed my accounts.

Comment

Clown Show!

Posted by: BPhunter | Sep 10, 2019

Too many headaches to list.. I have accounts with almost all the competitive high yield savings and CD banks out there, Citi is by far the worst to deal with.

Transferring money in.. when you get an error saying that the transaction request was NOT completed... and there's NO record of it..

On 2 occasions. I had received this error and it still went through.

My external account was drafted two times for the same amount.

I called the clown show, and they could only see 1 request.

The second time this occurred, it put me at risk of over drafting my external account as it was a large transfer that I was not planning to have occur 2x's.

The customer service is beyond inept. They will hang on up you constantly , transfer you endlessly, and ultimately resolve nothing.

If you value your time and your sanity, stay away from these clowns. The amount of interest you earn is too little to deal with inept customer service and spending hours on the phone.

Speaking to others out there, I have heard nothing but horror stories and endless hassles.

Comment

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Health

Data as of Q2 2019

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #	7213
Year Established	1812
Employees	158402
Primary Regulator	OCC

Profit Margin
Return on Assets - YTD	1.2%
Return on Equity - YTD	11.48%
Annual Interest Income	$29.80B

Assets and Liabilities
Assets	Q2 2019vs Q2 2018	$1,459.6B$1,397.8B
Loans	Q2 2019vs Q2 2018	$643.8B$630.4B
Deposits	Q2 2019vs Q2 2018	$1,069.5B$1,003.2B
Equity Capital	Q2 2019vs Q2 2018	$150.3B$147.6B
Loan Loss Allowance	Q2 2019vs Q2 2018	$10.75B$10.47B
Unbacked Noncurrent Loans	Q2 2019vs Q2 2018	$4.84B$4.95B
Real Estate Owned	Q2 2019vs Q2 2018	$71.0MM$77.0MM

Rates

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Checking
CD

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Always verify rates and promotions with the bank or credit union. We are not Citi; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citi Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME	VIEW DETAILS
2.21%^†	-	-	Citi Accelerate Savings

Citi Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.03%^†	-	-	Citigold Interest Checking
0.03%^†	-	-	Interest Checking- Citi Priority
0.01%^†	-	-	Interest Checking Account

Citi CD Rates

APY	MIN	MAX	ACCOUNT NAME
2.00%^*^†	$25k^*	-	1 Year CD
OTHER TIERS: 0.25% → $1k - $25k
1.75%^*^†	$10k^*	-	7 Month CD
OTHER TIERS: 0.10% → $1k - $10k
1.25%^†	$1k	-	18 Month CD
1.25%^†	$1k	-	5 Year CD
1.25%^†	$1k	-	13 Month CD
1.01%^†	$1k	-	3 Year CD
1.01%^†	$1k	-	4 Year CD
0.75%^†	$1k	-	6 Month CD
0.70%^†	$1k	-	2 Year CD
0.70%^†	$1k	-	30 Month CD
0.25%^†	$1k	-	15 Month CD
0.20%^†	$1k	-	14 Month CD
0.15%	$1k	-	11 Month CD
0.10%^†	$1k	-	9 Month CD
0.10%^†	$1k	-	10 Month CD
0.07%^†	$1k	-	8 Month CD
0.05%^†	$1k	-	3 Month CD
0.05%^†	$1k	-	4 Month CD
0.05%^†	$1k	-	5 Month CD

Locations

Availability

Philadelphia Area

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The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.