Overview / Commentary
605-331-2626
701 East 60th Street North
Sioux Falls, SD 57104

Citi, also known as Citibank, is one of the world’s largest financial institutions, with over a trillion dollars worth of assets. It features a wide scope of business operations, from small business and commercial banking, to credit cards and investment vehicles. Its personal banking options feature standard products like checking, savings, and money market accounts, as well as certificates of deposits. The bank also features services that are unique to Citi and offer customers intuitive means of managing their deposit accounts.

Citi’s checking account offerings differ by account requirements and benefits. It has a student account that has no monthly fees and comes free ATM use, and its premium account offers free financial advice from a Citi expert. Each checking account is part of the bank’s reward program that offers ways for customers to earn points that can be redeemed for various merchandise or travel rewards. Citi’s savings account options feature a basic savings account with no monthly fees when a minimum daily balance is kept, and a money market account that offers increased rates of interest as the account balance grows. CDs and IRA CDs give customers guaranteed interest rates and are available in term lengths from 3 months to 5 years. Citi regularly features special offers connected to various deposit accounts, from bonus reward points to cash back incentives.

Citi online banking is free and makes account management easy for customers. From bill payment to money transfers to account alerts, Citi’s Internet banking platform offers great functionality. Its smartphone and tablet apps make banking on the go convenient and offer nice user interfaces. Citi’s sophisticated financial tools also provide a means for customers to analyze expenses, create budgets, track their net worth, and set bill reminders. The bank operates its own ATM network of over 26,000 ATMs located across the United States and in 40 countries.

Citi has more than 200 years of history behind its name, being originally established in New York City as the First National City Bank in 1812. It is a subsidiary of CitiGroup, which is a company that operates numerous trusts and funds under its umbrella. The bank changed its name to CitiBank in 1976 moved to its current headquarters in Sioux Falls, South Dakota in 2011.

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Earn Up To $600 When Opening A Checking And Savings Acct. - 12/11/2018

I went to check on my Citi credit card this morning and this was on my page. They have 3 different deals you can do. Deposit from $5,000 to $50,000 For more information than is below on the deal call 210-677-1338. I spoke with Monica and she knew all 3 different ways and explained each with a lot of clarity. I called to make sure that the account was open to everyone who does not have a checking or savings with them and that I could post it. This will be offered only through the end of Dec. https://banking.citi.com/cbol/18/checking/600/default.htm?channel=onsite&promo_ID=4BMPU3AK2HCHP6&int...

Citibank’s New Attempt at a High Yield Online Savings Account - 6/6/2018

Citibank is introducing the high-yield online savings account as a promotional rate for its Citi Savings Account. There are several requirements and limitations.

Review of the Latest Citibank Checking Bonus Offers - Up to $600 - 5/14/2018

Citibank is again offering checking account bonus offers with some sizable bonus amounts. These bonuses don’t require direct deposit or debit card usage.

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10/30/14 - What You Can Do About The Rising Citibank Checking Account Fees
10/21/14 - Citi’s “Secure Message Center” Sends Online Message To Wrong Person
10/14/14 - Citi Pulls Consumer Banks From 11 Markets
9/29/14 - Is Citibank's New Checking Account Worth A Look?
4/9/14 - Citigroup To Pay $1.13 Billion To Settle Securities Claims
3/21/14 - Citibank To Raise Out-Of-Network ATM Fees
3/3/14 - Citigroup Discloses Money-Laundering Subpoenas
2/18/14 - Citibank Checking Account Bonuses of $250 and $500
2/12/14 - $125 + $125 For New Citibank Account
1/24/14 - Citibank’s ATM Experience Takes On A New Look
10/2/13 - Citibank Checking Account Bonus of up to $400
10/2/13 - History of Citibank Bonus Payouts
8/30/13 - Citigroup Said To Seek Sale Of 50 Texas Branches In Rural Areas
9/13/12 - Review of the Latest Citibank Checking Account Bonuses and Fees
7/9/12 - Citibank Aadvantage Bonus Miles For New Ckg
1/17/12 - Citigroup Q4 Earnings & My Review For Future Deposit Rate Insights
10/17/11 - Citibank Arrests Customers For Trying To Close Accounts
10/4/11 - Now Citibank Reveals It Will Charge Customers $20 If They Have Too Low An Account Balance
10/4/11 - Citibank Adds Money-Tracking Tools To Online Banking
9/19/11 - Larger Checking Account Fees at Citi, But Bonuses Continue
9/16/11 - Citibank To Raise Monthly Fees On Checking Accounts
6/9/11 - Citibank Security Breach
4/5/11 - Citibank Will Minimize Overdraft Fees On Checks
2/3/11 - $125 Citibank Checking Account Promotion - YMMV
10/9/10 - Tax On The CD Opened In 2009 With The Citi Secured Credit Card
9/22/10 - $250 Prepaid Gift Card with Citibank Business Checking Account
9/17/10 - Citibank Checking/Savings Account Promo with up to 40,000 ThankYou Points
9/1/10 - Citibank To Reduce Fees On Checking Accounts
7/26/10 - Citibank Checking Account Bonus Of $200 Or $400 In Los Angeles Area
7/22/10 - Free Checking For Certain Citibank Customers
6/28/10 - Making The Most Out Of Citi's Thank You Network Points
5/18/10 - Citibank 5% Cash Back Debit Card Promotion
2/24/10 - No More Cash Back When Funding Citibank Accounts with a Credit Card?
2/23/10 - Citibank's New 7-Day Rule for Withdrawals?
2/23/10 - $100 Citibank Checking Account Bonus
2/22/10 - Update on Citi's 4.07% 18-Month Secured MasterCard CD
2/21/10 - This Bank Appears To Be Heading In An Unfriendly Direction
2/10/10 - $25 Bonus for Opening Citibank Ultimate Savings Account
2/2/10 - When 'free checking' isn't free [CNNMoney]
1/26/10 - Citibank Checking Bonus of 20,000 ThankYou Points [SD]
12/22/09 - Update on the 4.07% 18-Month CD ($25K Max) at Citibank via its Secured MasterCard Program
12/8/09 - Citibank Raises Yields: 3.50% Savings Account, 4.00% 6-Month CD
9/19/09 - Update on Citibank's CDs - Branch Specials & Secured MasterCard CD - Update
9/18/09 - 4.07% 18-Month CD ($25K Max) Continues at Citibank via its Secured MasterCard Program
9/10/09 - Update on Citibank's CD Specials - 4.00% 60-Month CD Continues in Some States
8/26/09 - Update on Citibank's CDs - Branch Specials & Secured MasterCard CD
8/6/09 - 4.07% 18-Month CD ($25K Max) at Citibank - Nationally Available
7/18/09 - 4.00% 60-Month CD & 2.50% 24-Month CD at Citibank in Some States
4/21/09 - Citibank CD Specials - 2.50% 8-month in CA & 2.75% 12-month in TX
4/21/09 - Update on Citibank CD Specials - 2.50% 8-Month CD in a Few States
1/28/09 - Citibank's Checking, Money Market and Credit Card Promotion
1/28/09 - $100 Checking Account Bonus at Citibank
12/21/08 - $25 Bonus at Citibank for Opening the Ultimate Savings Account - Update
11/24/08 - Unlimited FDIC Coverage for Citibank Checking Accounts
10/7/08 - $25 Bonus at Citibank for Opening the Ultimate Savings Account
9/17/08 - Citibank Specials: 4.00% 6-Month CD in CA and NV, 3.75% MMA in TX
5/29/08 - $150 Citibank Checking Account Bonus
5/13/08 - New $200 Citibank Checking Account Promotion
4/4/08 - Citibank Checking and Savings Account Promotions
3/13/08 - Citibank Raises Yield on Ultimate Money Account to 5.10% / Citibank Promo Updates
12/9/07 - $200 Citibank Checking Account Promotion
11/19/07 - Extended 5% Cash Back Promo for Citi Dividend Credit Cards
9/11/07 - Update on the Citibank $200 Checking Account Promotion
8/7/07 - New $200 Checking Account Bonus at Citibank
7/19/07 - Another New $100 Bonus for Citibank Ultimate Savings Account
5/29/07 - New $200 Citibank Checking Account Bonus
5/17/07 - New $100 Bonus for Citibank Ultimate Savings Account
5/11/07 - Citibank's New 5% Ultimate Money Account
5/11/07 - New $50 Bonus for Citibank Ultimate Savings Account and Bonus Updates
4/3/07 - Citibank Drops e-Savings Account Rate to 4.50%
3/1/07 - Citibank e-Savings Account Bonuses
3/1/07 - $25 Bonus for Citibank's New Ultimate Savings Account
1/30/07 - Citibank Drops e-Savings Account Rate to 4.75% - Other Citibank and Online Banking News
12/30/06 - $100 Citibank Checking and e-Savings Account Bonus
10/25/06 - $25 Bonus for Citibank's e-Savings/EZ Checking Package
9/6/06 - 6.00% 6-Month CD Still Available for Those in Texas
8/13/06 - Another Chance at $200 Citibank Checking Account/Credit Card Deal
6/27/06 - 5.50% 6-Month CD at Citibank (available to all)
6/26/06 - Citibank's e-Savings Account now 5.00%
6/25/06 - 6% 6-Month CD at Citibank Texas
6/13/06 - New Citibank Checking Account Bonus - Free Plane Ticket
6/6/06 - e-Savings Account Impact to Citigroup
5/16/06 - Citibank's e-Savings Account Now 4.75%
3/29/06 - Citibank's 4.5% e-Savings Account
3/14/06 - More $100 Sign-Up Bonuses for Citi Credit Cards
1/29/06 - $200 Citibank Checking Account/Credit Card Deal
1/25/06 - $100 Gift Card Citicard Deal
12/14/05 - Another Citibank $200 Checking Account Bonus
12/8/05 - $100 Gift Card for Citibank Credit Card
12/3/05 - Free Palm for Citibank Checking
10/7/05 - Citibank $200 Checking Account Deal
9/5/05 - Citibank iPod Deal and Online Banking

Reviews (108)

Banking with Citi as a student was simple

Posted by: Canesti | May 23, 2018

I banked with Citibank while I was a foreign student in New York City. I used the account to receive money from my parents who were not in the US. Citibank charged reasonable exchange rate and wire transfer fees. As a student, they allowed me to open a checking/ savings account with no minimum account balance required. They also provided me with free check books that really came in handy. After I graduated, I used Citibank to send money back to my Citibank account based in my home country to pay back a loan. Citibank never revoked my student status so I never felt the pressure to maintain a high account balance. When I did transfer funds internationally, I simply walked into a nearby Citibank branch and was always greeted by friendly bank employees. I have always had a good experience with Citibank.

Lack of Customer Service

I banked with Citibank for approximately 5 years and recently had to switch to another institution. My main issue with Citibank was the lack of quality customer service and slow response time to problems that had arose. At the time I had direct deposit from my employer and there had been three months in a row that there was an issue releasing my funds from a pending status at my bank. Using the telephone customer service line was monotonous, time consuming, and fruitless experience. Not only did it take several minutes to speak with an actual human regarding my issues, the ones I was able to speak with were unsympathetic and not understanding the urgency of having paychecks held for days after they were supposed to be released. I had one particularly bad experience with a phone customer service representative that refused my requests to speak with a supervisor saying there was nothing that could be done but just waiting for my funds to release. After about three months of circling with customer service leading nowhere I decided to pull all my funds and transfer to another institution. I was so fed up I even canceled my citi credit card and opened one with my new banking institution.

Not For The Little People

Posted by: Shadidomo | Mar 1, 2019

Citibank is one of the worst banks out here they system is not real time. They system don’t update accordingly. The customer service depot is terrible they savings acct and checking acct balance minimum is outrageous obviously not for people making average salary. The interest rates on they savings account and cd is terrible. I hate everything about Citibank as soon as certain deposit come Im closing this acct now.....capital one bank even TD bank is better then Citibank

HORRIBLE Customer Service

Posted by: Jbw144 | Mar 25, 2019

I went online and set up a Accelerated Savings Account with Citi in February 2019. They sent me a ATM card a week later with a note that I would receive a pin a few days later in a separate mail. About two weeks go by and I never got a pin. I called in and asked if I could get one. First you wait on hold for about an hour, and then I got a person on customer service tell me that I would be receiving a pin and a new card. I had no idea why they were issuing me a new card. Another week and a half go by. I call back again. This time there is no mention of a new card. The customer service rep says I need to activate it online and pins don't come in the mail I told her there is no way to register it online without a pin. She would not believe me and made me feel like a moron. Onto another customer service rep. This time he said I did need a pin and he would overnight one for all the inconvenience.

The pin finally came in the mail over a month after the card came. Now I register it online. It worked! But now I can't access my account. It seriously just takes me to my Costco Credit card account and nothing with my savings account. I call back in, and they again have no idea or any way to help me. I spent another two hours on the phone for no reasoning or help.

I just closed the account before I could even access the thing. This was the most insane banking issue I have ever had. Simply trying to open a savings account and not being able to do so. It was unreal.

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Health

Health Grade Components

Overall
FDIC Certificate #7213
Year Established1812
Employees163581
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.18%
Return on Equity - YTD11.35%
Annual Interest Income$55.47B
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$1,406.7B$1,384.7B
LoansQ4 2018vs Q4 2017$642.2B$625.8B
DepositsQ4 2018vs Q4 2017$1,025.1B$976.7B
Equity CapitalQ4 2018vs Q4 2017$147.9B$141.9B
Loan Loss AllowanceQ4 2018vs Q4 2017$10.65B$10.75B
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$4.85B$5.73B
Real Estate OwnedQ4 2018vs Q4 2017$87.0MM$113.0MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Citi; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citi Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.36%--Citi Accelerate Savings
2.36%--Citi Accelerate Savings - Citigold Account Package
2.36%--Citi Accelerate Savings - Citi Priority Account Package
2.36%--Citi Accelerate Savings - Citibank Account Package
2.36%--Citi Accelerate Savings - Access Account Package
0.15%*$500k*-Citi Savings Account - Citigold Account Package
OTHER TIERS: 0.04% Up to $10k | 0.06% $10k - $25k | 0.10% $25k - $100k | 0.12% $100k - $500k
0.15%*$500k*-Citi Savings Account- Citi Priority Account Package
OTHER TIERS: 0.04% Up to $10k | 0.06% $10k - $25k | 0.10% $25k - $100k | 0.12% $100k - $500k
0.13%*$500k*-Citi Savings - Citibank Account Package
OTHER TIERS: 0.04% Up to $25k | 0.08% $25k - $100k | 0.10% $100k - $500k
0.06%*$25k*-Citi Savings - Basic Banking Package
OTHER TIERS: 0.04% Up to $25k
0.06%*$25k*-Citi Savings - Access Account Package
OTHER TIERS: 0.04% Up to $25k

Citi Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.03%--Citigold Interest Checking
0.03%--Interest Checking- Citi Priority
0.01%--Interest Checking Account

Citi CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%*$25k*-13 Month CD
OTHER TIERS: 0.20% $1k - $25k
2.25%$1k-6 Month CD
2.00%$1k-18 Month CD
1.50%$1k-5 Year CD
1.15%$1k-4 Year CD
1.00%$1k-3 Year CD
0.70%$1k-2 Year CD
0.70%$1k-30 Month CD
0.25%$1k-1 Year CD
0.10%$1k-7 Month CD
0.10%$1k-9 Month CD
0.10%$1k-10 Month CD
0.07%$1k-8 Month CD
0.05%$1k-3 Month CD
0.05%$1k-4 Month CD
0.05%$1k-5 Month CD
Locations

Availability

Sioux Falls Area

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The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.