Citizens State Bank (19806)

Overview / Commentary
3915 S SW Loop 323
Tyler, TX 75701

Citizens State Bank (19806) is headquartered in Tyler and is the 170th largest bank in the state of Texas. It is also the 1,942nd largest bank in the nation. It was established in 1967 and as of June of 2019, it had grown to 74 employees at 7 locations. Citizens State Bank (19806)'s money market rates are 4X the national average, and it has an A health rating.

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Reviews (3)

Just Average

Posted by: Reportsys | Apr 5, 2018

I have banked with Citizens State Bank for 20 years. At times I have received above average service however but for the most part it really is just average. I have 2 business accounts at one branch. It is at a very convenient location. I have ad a few issues with them as far as holding checks. When I started using them there was no hold placed on the checks I deposited up to $1000. Then all of a sudden they began placing 3 day holds. Really got my goat. I went inside the bank because drive up couldn't help me. I talked to the president and let him know I was not happy. I had never had any returns and was in good standing. He lifted the hold and fixed it so I was back to the prior policy. I was pleasd it worked out like that but I was really irritated and inconvenienced by it.

Just Dropped Their Interest Rate..WITHOUT NOTICE

Posted by: RLunder | Dec 1, 2017

I got my monthly statement yesterday and was shocked when I noticed that the interest rate was cut in half. I called and asked what happened and some low-level manager told me that management had a meeting and decided to cut the interest rates they pay on their MyCash rewards checking. They claimed that many customers wanted a higher limit, so they raised the maximum limit for the high interest from $10K to $20K but cut the interest rate from 5.00% down to 2.50% APY....I'm sure that's not exactly what their customers wanted when they asked for a higher balance limit !!

Then they say that their disclosures allow them to change the rates without notice, however I ask, WHY do they think it's necessary to hide the fact they are lowering their interest rates. I think the answer is clear. It's deception! If they announced it in advance many people would take their money out and use another bank...If they don't announce it in advance, they don't give anyone the opportunity to take their money out before they get their monthly statement. Also, I'm sure they know that their are people who won't even notice the drop in interest for months. THAT'S WHY THEY DON'T ANNOUNCE IT IN ADVANCE.

I am less concerned about the drop in interest rate since they have the right to do it, but the deceptive way they did it speaks volumes about their concern for their customers, Raise the rate back to 5.00% APY and lower the limit back to $10K

Misleading Website; Very Restricted Market Area

Posted by: Saver4321 | Feb 7, 2018

If you manage to get an informed person on the phone, they will tell you that for their MyCash Money Market and MyCash Checking accounts, they only offer these accounts to residents of Smith and Henderson Counties, Texas. Also, you have to physically go into one of their branches to open any of their bank accounts. You cannot open any of their accounts online.

None of these facts is disclosed anywhere on their website, and only some of their customer service agents know about the restrictions and additional reasons for refusing to open a new account. Bank somewhere else!


Health Grade Components

FDIC Certificate #19806
Year Established1967
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.71%
Return on Equity - YTD14.02%
Annual Interest Income$8.0MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$349.1MM$340.6MM
LoansQ2 2019vs Q2 2018$271.3MM$294.2MM
DepositsQ2 2019vs Q2 2018$265.7MM$259.5MM
Equity CapitalQ2 2019vs Q2 2018$43.4MM$40.2MM
Loan Loss AllowanceQ2 2019vs Q2 2018$3.1MM$3.1MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$3.0MM$3.1MM
Real Estate OwnedQ2 2019vs Q2 2018$0$0
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Always verify rates and promotions with the bank or credit union. We are not Citizens State Bank (19806); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Citizens State Bank (19806) Savings Account Rates

0.25%$200-Savings Account
0.25%--Kid$ Count

Citizens State Bank (19806) Money Market Rates

1.75%*$20k*-MyCash Money Market
OTHER TIERS: 0.50% Up to $20k
0.81%*$500k*-Premium Money Market Account
OTHER TIERS: 0.35% $25k - $250k | 0.45% $250k - $500k
0.25%$2.5k-Money Market Account

Citizens State Bank (19806) Checking Account Rates

2.50%*-$20kMyCash Checking
OTHER TIERS: 0.25% $20k+
0.20%$1k-NOW Checking

Citizens State Bank (19806) CD Rates

2.50%$1k-13 Month MyCash CD
2.20%$1k-24 Month CD
2.02%$1k-12 Month CD
1.95%*$25k*-60 Month CD
OTHER TIERS: 1.60% $1k - $25k
1.80%*$25k*-48 Month CD
OTHER TIERS: 1.40% $1k - $25k
1.70%*$25k*-36 Month CD
OTHER TIERS: 1.30% $1k - $25k
1.35%*$25k*-18 Month CD
OTHER TIERS: 1.04% $1k - $25k
1.06%*$25k*-6 Month CD
OTHER TIERS: 0.65% $1k - $25k
0.85%*$25k*-3 Month CD
OTHER TIERS: 0.50% $1k - $25k

Citizens State Bank (19806) IRA Rates

2.20%$100-24 Month IRA CD
2.02%$100-12 Month IRA CD
1.95%*$25k*-60 Month IRA CD
OTHER TIERS: 1.60% $100 - $25k
1.80%*$25k*-48 Month IRA CD
OTHER TIERS: 1.40% $100 - $25k
1.70%*$25k*-36 Month IRA CD
OTHER TIERS: 1.30% $100 - $25k
1.35%*$25k*-18 Month IRA CD
OTHER TIERS: 1.04% $100 - $25k
1.06%*$25k*-6 Month IRA CD
OTHER TIERS: 0.65% $100 - $25k
0.85%*$25k*-3 Month IRA CD
OTHER TIERS: 0.50% $100 - $25k

Citizens State Bank (19806) Locations
Highway 64 West Branch11433 Highway 64 WestTyler, TX 75707
Mabank Branch1381 South Third StreetMabank, TX 75147
Seven Points Branch210 E. Cedar Creek ParkwaySeven Points, TX 75143
Chandler Branch216 N. Broad StreetChandler, TX 75758
Citizens State Bank3915 Ssw Loop 323Tyler, TX 75701
Athens Branch713 E. TylerAthens, TX 75751
Hideaway Branch16920 Village Lake Dr.Lindale, TX 75771

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