Citizens State Bank (19806)

Deposits held and insured by Spirit of Texas Bank, SSB

Reviews (3)

Just Average

Posted by: |

I have banked with Citizens State Bank for 20 years. At times I have received above average service however but for the most part it really is just average. I have 2 business accounts at one branch. It is at a very convenient location. I have ad a few issues with them as far as holding checks. When I started using them there was no hold placed on the checks I deposited up to $1000. Then all of a sudden they began placing 3 day holds. Really got my goat. I went inside the bank because drive up couldn't help me. I talked to the president and let him know I was not happy. I had never had any returns and was in good standing. He lifted the hold and fixed it so I was back to the prior policy. I was pleasd it worked out like that but I was really irritated and inconvenienced by it.

Just Dropped Their Interest Rate..WITHOUT NOTICE

Posted by: |

I got my monthly statement yesterday and was shocked when I noticed that the interest rate was cut in half. I called and asked what happened and some low-level manager told me that management had a meeting and decided to cut the interest rates they pay on their MyCash rewards checking. They claimed that many customers wanted a higher limit, so they raised the maximum limit for the high interest from $10K to $20K but cut the interest rate from 5.00% down to 2.50% APY....I'm sure that's not exactly what their customers wanted when they asked for a higher balance limit !!

Then they say that their disclosures allow them to change the rates without notice, however I ask, WHY do they think it's necessary to hide the fact they are lowering their interest rates. I think the answer is clear. It's deception! If they announced it in advance many people would take their money out and use another bank...If they don't announce it in advance, they don't give anyone the opportunity to take their money out before they get their monthly statement. Also, I'm sure they know that their are people who won't even notice the drop in interest for months. THAT'S WHY THEY DON'T ANNOUNCE IT IN ADVANCE.

I am less concerned about the drop in interest rate since they have the right to do it, but the deceptive way they did it speaks volumes about their concern for their customers, Raise the rate back to 5.00% APY and lower the limit back to $10K

Misleading Website; Very Restricted Market Area

Posted by: |

If you manage to get an informed person on the phone, they will tell you that for their MyCash Money Market and MyCash Checking accounts, they only offer these accounts to residents of Smith and Henderson Counties, Texas. Also, you have to physically go into one of their branches to open any of their bank accounts. You cannot open any of their accounts online.

None of these facts is disclosed anywhere on their website, and only some of their customer service agents know about the restrictions and additional reasons for refusing to open a new account. Bank somewhere else!



Health
A+

Data as of Q4 2019

Data displayed below is for insuring bank: Spirit of Texas Bank, SSB
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #22327
Year Established1976
Employees416
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.34%
Return on Equity - YTD10.11%
Annual Interest Income$95.3MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$2.38B$1.47B
LoansQ4 2019vs Q4 2018$1.76B$1.09B
DepositsQ4 2019vs Q4 2018$1.93B$1.21B
Equity CapitalQ4 2019vs Q4 2018$336.6MM$173.9MM
Loan Loss AllowanceQ4 2019vs Q4 2018$6.7MM$6.3MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$6.5MM$5.3MM
Real Estate OwnedQ4 2019vs Q4 2018$3.7MM$772.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Citizens State Bank (19806); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Citizens State Bank (19806) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%$200-Savings Account
0.10%--Kid$ Count

Citizens State Bank (19806) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.75%*$20k*-MyCash Money Market
OTHER TIERS: 0.25% Up to $20k
0.45%*$500k*-Premium Money Market Account
OTHER TIERS: 0.25% $25k - $250k | 0.35% $250k - $500k
0.20%$2.5k-Money Market Account

Citizens State Bank (19806) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%*-$20kMyCash Checking
OTHER TIERS: 0.15% $20k+
0.10%$1k-NOW Checking

Citizens State Bank (19806) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.11%$1k-60 Month CD
1.00%$1k-48 Month CD
0.90%$1k-36 Month CD
0.80%$1k-18 Month CD
0.80%$1k-24 Month CD
0.75%$1k-12 Month CD
0.50%$1k-6 Month CD
0.35%$1k-3 Month CD

Citizens State Bank (19806) IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.11%$100-60 Month IRA CD
1.00%$100-48 Month IRA CD
0.90%$100-36 Month IRA CD
0.80%$100-18 Month IRA CD
0.80%$100-24 Month IRA CD
0.75%$100-12 Month IRA CD
0.50%$100-6 Month IRA CD
0.35%$100-3 Month IRA CD
Locations

Availability



The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.