Simmons Bank is headquartered in Pine Bluff and is the 3rd largest bank in the state of Arkansas. It is also the 95th largest bank in the nation. It was established in 1903 and as of December of 2019, it had grown to 2,686 employees at 220 locations. Simmons Bank has an A+ health rating.
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Writing As An Associate, Non-Customer
I have known several people that used Simmons in Jonesboro, Arkansas, and had good experiences. The bank was very good about working with local Arkansas State University students as well as with the university itself. I even used their conference room for local meetings. The people are quite friendly and it seems that this bank's rates and fees are no more or less different than any other regional bank. I would say give them a try.
Banking Local - There's a Reason Not Everyone Does It
My first banking experience ever was with Simmons First Bank. I opened it in high school, because it was where my mom banked and that way she would have access to my accounts if I ever needed help. I ended up using it for about five years, opening both checking and savings accounts. First of all, their online and phone based systems were awful. They were tedious, time consuming, and difficult to get the help you actually needed. At one point I had a breach of my account where someone stole my purse and was using my cards. Within a few hours before I could cancel it, they had spent over $400. Simmons was very difficult to work with in filing a fraud claim, and it took over three months to get the money returned to me. Overall the experience caused me to look elsewhere for a more established and national bank.
Bank Is The Worst
It’s a joke. Penalties for accounts not explaining that x amounts only cover your checking. Your are told after this charges you 36.00! Bad bank
Landmark Bank Was Better!
Ever since Simmons took over Landmark customer service, online banking, staff is the worst! Several bank errors, purposely will hold your funds from Zelle or deposits to conveniently charge you fees, they have made a mess out of my account and I've had enough, I will close my account. If it wasn't for the branch manager who opened the account and who's been trying to help me, I would've closed all my accounts a long time ago. Be aware on how they post your transactions, I'm requesting an investigation on WHY they returned a check and charged a returned item fee BEFORE posting my Zelle transfer that normally takes minutes to show on your account, yet that night they took hours to credit the Zelle funds to my account, in order to charge me the new outrageous fee of $36! I will definitely file a complaint, I HATE Simmons bank. They post online transactions in the most confusing way for their convenience! To charge you fees! Their app is horrible!!
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 3890 |
| Year Established | 1903 |
| Employees | 2686 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.51% |
| Return on Equity - YTD | 9.9% |
| Annual Interest Income | $760.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $17.66B$16.52B |
| Loans | Q4 2019vs Q4 2018 | $12.68B$11.69B |
| Deposits | Q4 2019vs Q4 2018 | $13.13B$12.62B |
| Equity Capital | Q4 2019vs Q4 2018 | $2.82B$2.36B |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $67.4MM$56.7MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $74.6MM$62.8MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $18.9MM$25.6MM |
