Simmons Bank is headquartered in Pine Bluff and is the 3rd largest bank in the state of Arkansas. It is also the 92nd largest bank in the nation. It was established in 1903 and as of June of 2020, it had grown to 2,921 employees at 240 locations. Simmons Bank has an A+ health rating.
Writing As An Associate, Non-Customer
I have known several people that used Simmons in Jonesboro, Arkansas, and had good experiences. The bank was very good about working with local Arkansas State University students as well as with the university itself. I even used their conference room for local meetings. The people are quite friendly and it seems that this bank's rates and fees are no more or less different than any other regional bank. I would say give them a try.
Banking Local - There's a Reason Not Everyone Does It
My first banking experience ever was with Simmons First Bank. I opened it in high school, because it was where my mom banked and that way she would have access to my accounts if I ever needed help. I ended up using it for about five years, opening both checking and savings accounts. First of all, their online and phone based systems were awful. They were tedious, time consuming, and difficult to get the help you actually needed. At one point I had a breach of my account where someone stole my purse and was using my cards. Within a few hours before I could cancel it, they had spent over $400. Simmons was very difficult to work with in filing a fraud claim, and it took over three months to get the money returned to me. Overall the experience caused me to look elsewhere for a more established and national bank.
No Service And No Paperwork
Stay away folks. Simmons took over our local bank over 6 months ago.
They don’t have live accountable personnel to take care of crucial information, documents or fixing problems related to errors during the banks transition from Landmark Bank to Simmons.
Horrible service.
They seize bank fees that one person says will be “taken care of” when payments were made on time.
Payments go into unknown accounts and no one will tell us where the money went or how to get it back, this is on internal transactions.
Cannot get any statements or payment records on an auto loan, which is now paid off.....but can’t get title.
We had accounts at Landmark for 15 years. Zero late payments, zero overdrafts and zero complaints. Not so at Simmons!
Bank Is The Worst
It’s a joke. Penalties for accounts not explaining that x amounts only cover your checking. Your are told after this charges you 36.00! Bad bank
Data as of Q2 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 3890 |
| Year Established | 1903 |
| Employees | 2921 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.41% |
| Return on Equity - YTD | 9.54% |
| Annual Interest Income | $402.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2020vs Q2 2019 | $21.86B$17.91B |
| Loans | Q2 2020vs Q2 2019 | $14.49B$13.10B |
| Deposits | Q2 2020vs Q2 2019 | $16.75B$13.62B |
| Equity Capital | Q2 2020vs Q2 2019 | $3.11B$2.70B |
| Loan Loss Allowance | Q2 2020vs Q2 2019 | $231.6MM$64.2MM |
| Unbacked Noncurrent Loans | Q2 2020vs Q2 2019 | $111.8MM$97.3MM |
| Real Estate Owned | Q2 2020vs Q2 2019 | $14.1MM$24.8MM |
