Simmons Bank is headquartered in Pine Bluff and is the 3rd largest bank in the state of Arkansas. It is also the 91st largest bank in the nation. It was established in 1903 and as of June of 2021, it had grown to 2,764 employees at 209 locations. Simmons Bank has an A+ health rating.
Writing As An Associate, Non-Customer
I have known several people that used Simmons in Jonesboro, Arkansas, and had good experiences. The bank was very good about working with local Arkansas State University students as well as with the university itself. I even used their conference room for local meetings. The people are quite friendly and it seems that this bank's rates and fees are no more or less different than any other regional bank. I would say give them a try.
Banking Local - There's a Reason Not Everyone Does It
My first banking experience ever was with Simmons First Bank. I opened it in high school, because it was where my mom banked and that way she would have access to my accounts if I ever needed help. I ended up using it for about five years, opening both checking and savings accounts. First of all, their online and phone based systems were awful. They were tedious, time consuming, and difficult to get the help you actually needed. At one point I had a breach of my account where someone stole my purse and was using my cards. Within a few hours before I could cancel it, they had spent over $400. Simmons was very difficult to work with in filing a fraud claim, and it took over three months to get the money returned to me. Overall the experience caused me to look elsewhere for a more established and national bank.
Simmons Bank
My home mortgage was taken over by Simmons bank nearly 20 years ago. I have had nothing but problems. Currently, they took money in escrow to pay my insurance. Did NOT pay my insurance. THEY said that they were going to pay off the 200.00 owed on the house and send me the rest. THEY KEPT that money. They did NOT do the paperwork to show the house has been paid for and now, apparently, they are going to 'foreclose' on the house so they get to keep it. These people are corrupt. I get different stories constantly and am filing a complaint with the Federal Reserve and the Treasury Dept. about them. My next step is to contact a lawyer.
Simmons Sux
Customer service is horrid. Received conflicting information from the online customer service versus the lady that called me 24 hours after someone was supposed to call. 10/10 DEF WOULD NOT RECOMMEND.
Data as of Q2 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 3890 |
| Year Established | 1903 |
| Employees | 2764 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.36% |
| Return on Equity - YTD | 10.04% |
| Annual Interest Income | $336.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2021vs Q2 2020 | $23.38B$21.86B |
| Loans | Q2 2021vs Q2 2020 | $11.19B$14.49B |
| Deposits | Q2 2021vs Q2 2020 | $18.53B$16.75B |
| Equity Capital | Q2 2021vs Q2 2020 | $3.14B$3.11B |
| Loan Loss Allowance | Q2 2021vs Q2 2020 | $227.2MM$231.6MM |
| Unbacked Noncurrent Loans | Q2 2021vs Q2 2020 | $72.0MM$111.8MM |
| Real Estate Owned | Q2 2021vs Q2 2020 | $10.9MM$14.1MM |
