Overview / Commentary
870-541-1000
501 Main Street
Pine Bluff, AR 71611

Simmons Bank is headquartered in Pine Bluff and is the 3rd largest bank in the state of Arkansas. It is also the 98th largest bank in the nation. It was established in 1903 and as of September of 2018, it had grown to 2,619 employees at 207 locations. Simmons Bank has an A+ health rating.

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Writing As An Associate, Non-Customer

I have known several people that used Simmons in Jonesboro, Arkansas, and had good experiences. The bank was very good about working with local Arkansas State University students as well as with the university itself. I even used their conference room for local meetings. The people are quite friendly and it seems that this bank's rates and fees are no more or less different than any other regional bank. I would say give them a try.

Banking Local - There's a Reason Not Everyone Does It

Posted by: Rakella | Apr 2, 2018

My first banking experience ever was with Simmons First Bank. I opened it in high school, because it was where my mom banked and that way she would have access to my accounts if I ever needed help. I ended up using it for about five years, opening both checking and savings accounts. First of all, their online and phone based systems were awful. They were tedious, time consuming, and difficult to get the help you actually needed. At one point I had a breach of my account where someone stole my purse and was using my cards. Within a few hours before I could cancel it, they had spent over $400. Simmons was very difficult to work with in filing a fraud claim, and it took over three months to get the money returned to me. Overall the experience caused me to look elsewhere for a more established and national bank.

Disaster Bank Will Ruin You

Posted by: KatieB | Nov 20, 2018

Simmons Bank is TERRIBLE.
They took over Bank SNB a few months ago and it has been nothing but a circus since the switch. Mobile banking is not at all accurate and has been a cause for more than one overdraft on my account.

I can't keep track of anything with this account, a purchase posting will not be at all predictable or timely. It can post to the account the same day, next day or a week later. I'm talking about debit card purchases, that's just insane.

Oh and now, it seems I'm stuck with Simmons for some time. I can't open an account at another bank because of the overdraft fees Simmons caused when they took over my old bank. Now that's flagged as bad account management on me and I can't open another checking account.

Thanks for nothing Simmons.

Customer service is terrible too. My debit card got lost in the mail and they wouldn't cancel it or replace it until I called back a third time.

They continually flag my anti-virus payment as fraud and lock up my card. Every month like clockwork. But when I did have an actual fraudulent charge they insisted it was fraud and wouldn't do anything about it at first. It took several calls and going up their customer services chain to get anything done about it. I think the only reason they did anything was that I had also contacted the BBB regarding the fraud.

If Simmons becomes your bank, then run, right away.

Worst Bank I've Ever Had Experience With Anywhere

There has been nothing except mess ups from the first day they bought out Citizens National Bank. One out of my two requested ATM cards got lost in the mail so I phoned the local bank and advised that one of them that was received was working and to only cancel the one card, mine, that was missing. They ignored that and cancelled both cards.

Then twice this past week I went online to check my balance, and their online service is down. Even the 24 hour banking telephone number reported that account information is "currently unavailable."

What's up with this bank? Who are the owners and why don't they seem to care at all about service?

Not a good bank to do any kind of service with at all.

VIEW MORE REVIEWS

Health
A+

Health Grade Components

Overall
FDIC Certificate #3890
Year Established1903
Employees2619
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.47%
Return on Equity - YTD10.14%
Annual Interest Income$502.3MM
Assets and Liabilities
AssetsQ3 2018vs Q3 2017$16.26B$9.52B
LoansQ3 2018vs Q3 2017$11.85B$6.27B
DepositsQ3 2018vs Q3 2017$12.30B$7.43B
Equity CapitalQ3 2018vs Q3 2017$2.30B$1.24B
Loan Loss AllowanceQ3 2018vs Q3 2017$56.7MM$43.1MM
Unbacked Noncurrent LoansQ3 2018vs Q3 2017$55.8MM$74.0MM
Real Estate OwnedQ3 2018vs Q3 2017$22.7MM$31.5MM
Rates

Sorry, we do not have rate data for Simmons Bank.

Locations

Availability

Ft. Smith Area

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