Simmons Bank is headquartered in Pine Bluff and is the 4th largest bank in the state of Arkansas. It is also the 133rd largest bank in the nation. It was established in 1903 and as of December of 2017, it had grown to 1,942 employees at 164 locations. Simmons Bank has an A health rating.
I have known several people that used Simmons in Jonesboro, Arkansas, and had good experiences. The bank was very good about working with local Arkansas State University students as well as with the university itself. I even used their conference room for local meetings. The people are quite friendly and it seems that this bank's rates and fees are no more or less different than any other regional bank. I would say give them a try.
My first banking experience ever was with Simmons First Bank. I opened it in high school, because it was where my mom banked and that way she would have access to my accounts if I ever needed help. I ended up using it for about five years, opening both checking and savings accounts. First of all, their online and phone based systems were awful. They were tedious, time consuming, and difficult to get the help you actually needed. At one point I had a breach of my account where someone stole my purse and was using my cards. Within a few hours before I could cancel it, they had spent over $400. Simmons was very difficult to work with in filing a fraud claim, and it took over three months to get the money returned to me. Overall the experience caused me to look elsewhere for a more established and national bank.
There has been nothing except mess ups from the first day they bought out Citizens National Bank. One out of my two requested ATM cards got lost in the mail so I phoned the local bank and advised that one of them that was received was working and to only cancel the one card, mine, that was missing. They ignored that and cancelled both cards.
Then twice this past week I went online to check my balance, and their online service is down. Even the 24 hour banking telephone number reported that account information is "currently unavailable."
What's up with this bank? Who are the owners and why don't they seem to care at all about service?
Not a good bank to do any kind of service with at all.
|FDIC Certificate #||3890|
|Return on Assets - YTD||1.01%|
|Return on Equity - YTD||7.57%|
|Annual Interest Income||$337.9MM|
|Assets and Liabilities|
|Assets||Q4 2017vs Q4 2016||$9.38B$8.38B|
|Loans||Q4 2017vs Q4 2016||$6.31B$5.62B|
|Deposits||Q4 2017vs Q4 2016||$7.25B$6.83B|
|Equity Capital||Q4 2017vs Q4 2016||$1.24B$1.14B|
|Loan Loss Allowance||Q4 2017vs Q4 2016||$38.3MM$37.2MM|
|Unbacked Noncurrent Loans||Q4 2017vs Q4 2016||$65.9MM$81.9MM|
|Real Estate Owned||Q4 2017vs Q4 2016||$27.0MM$26.9MM|
Sorry, we do not have rate data for Simmons Bank.