Coastway Community Bank, formerly Coastway Credit Union, has maintained its personal touch after transitioning from a credit union to a small community bank. Customer service is excellent, from tellers to customer service reps, the atmosphere and attitude is friendly and helpful. I feel like a valued customer in all aspects of communications and interactions with Coastway. Financial products are competitive with larger institutions. I recommend Coastway to anyone looking for a local bank with a community-friendly touch.
Coastway Community Bank, formerly Coastway Credit Union, has exceeded my expectations for customer service and competitive financial products and services. All employees, from the tellers to loan officers, are exceptionally helpful and friendly and take the time to know their customers. Coastway employees always go the extra mile to meet customer needs. Savings and loan rates are competitive when compared with larger financial institutions. The only downside is that there are currently too few locations, however they have been expanding. I am completely satisfied with Coastway.
Kathy saved me and my boyfriend from a house buying disaster! Within 2 weeks of our closing date we had to switch lenders because the bank that had pre-approved us pulled the mortgage out from under us. Kathy stepped right in, rushed our mortgage approval through, and had us closing right on time! She guided us through the entire switch patiently and kindly. She thoroughly explained every single paper we signed and was available 24/7 to answer questions. I can't recommend her, or the Coastway Community Bank team, highly enough. She is absolutely a mortgage angel!
Ive been with this bank for over 20 years and the service was good but they don't Protect your money for you. I talk to them several times about overdraft protection and I filled out their form and still to this day they let the people try to cash checks that I did not write. I put stops on these checks using coastways forms to try to catch up on my bills. But Coastway bank still bounces the check and charges me $35.00 for fee of not enough fund to cover bounce check that I put a stop on with their forms. And they keep on taking my money that's not there for themselfs and putting me more and more in debt every week. 2-3 times a week they take $35.00 from my account putting my account in the Red everytime And I get no help from coastway at all. All they do for me is put my life in miserable debt! Not a good bank to put your hard earned savings into! Beware of Coastway Bank! They are really bad for people trying to save money in this Bank. I'm going to bank when it opens and close all my accounts and take my business to Bank of America or citizens bank. After 20 years with them you would think they would try to help the problem I am having? No no no they just put my life and bills all in jeopardy because they want to get that $35.00 NSF payment! Not good! Thank god they are not a worldwide bank because nobody struggling with bills will make it in life Dealing with Coastway Bank. I give them a big 0 for ratings because they don't care about their customers well being. All they want is your Money to make money, if you have very little money, they Treat you like your a Nobody! Sorry but this is my experience with this bank after 20 years of them taking my hard earned money. Hopefully they will fall on their face and the government will see how they rob the customers and close them down.
We do not have health information for Coastway Community Bank, because it is no longer an operational bank.
Sorry, we do not have rate data for Coastway Community Bank.
Sorry, but we do not have location data for Coastway Community Bank. Its headquarters is located at One Coastway Plaza - Warwick, RI 02886