Communitywide Federal Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.00%	5-year CD	60 Months Share Certificate 1.85% - Synchrony Bank 60 Month CD
1.80%	4-year IRA	48 Months IRA 1.16% - National Average
0.80%	1-year CD	12 Months Share Certificate 1.05% - Ally Bank High Yield 12-Month CD

View all Communitywide Federal Credit Union rates »

Overview / Commentary

www.comwide.com

574-239-2700

1555 W Western Ave
South Bend, IN 46619-3742

Communitywide Federal Credit Union is headquartered in South Bend and is the 18^th largest credit union in the state of Indiana. It is also the 608^th largest credit union in the nation. It was established in 1967 and as of June of 2016, it had grown to 77 employees and 44,938 members at 11 locations. Communitywide Federal Credit Union's savings rates are 35% higher than the national average, and it has a B+ health rating.

Field of Membership Restrictions

Must be a Donor member of Michiana Goodwill Boosters or Marine Corps League. Also open to those who work in Adams Engineering Company or several other companies.
See current membership details

There When You Need Them

Posted by: Sarah1438 | Jun 8, 2015

Community Wide Credit Union has gone above and beyond to help me out. Late one Friday night, I found myself going through a separation with my husband. He told me that he was going to drain our joint account. This was the same day that my $4000 tax refund had just been deposited. I immediately called Community Wide and they were amazing in helping me out. The woman I spoke with helped me open a new checking account over the phone and was able to transfer all my money into it so that he could no longer ruin me financially. She was my savior that night! She really went above the call of duty and did more for me than I would ever expect a bank employee to do. I know it was her job to open that account for me, but the way she handled the entire situation and looked into all the options and helped me decide the best thing to do for me was wonderful. I've also been just as pleased with the service I have received in my branch as well. Every employee has always done their best to get me in, out and on my way. Whether I'm making a deposit, withdrawal, or looking for information about a loan, my experience has been great. They definitely have me as a customer for life!

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1

Customer Review of Community Wide

Posted by: Beth2 | Apr 26, 2015

I had a checking account with Communitywide for over four years, but I closed it when I moved out of the area. Overall the experience was good. The people who worked in the bank were friendly, caring, and willing to help whenever possible. The only thing that bothered me about the experience was that the hours were terrible. They closed at 4 so there was no way to get there after work. If I ever needed to do anything, I would have to get up early on Saturday. I also prefer banks that have ATMs, and they only had one at one location that I recall not at all of them. I also would prefer a credit union that offers more incentives. I would have considered a savings account there if there had been a reward for doing so. The bank that I have a savings account with now offered 20 dollars to start one. All in all though it was a positive experience.

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1

Terrible customer service.

Posted by: PortiaD | Jun 6, 2015

To be honest I started using this branch because I thought keeping my funds in a smaller bank would be safer for me.I was very wrong and ended up leaving the bank after many bad experiences. This branch only has a few locations which is very inconvenient to someone like me ho travels a great deal and would like to visit bank tellers in person. When i do get a change to visit on of the locations in person, I find that the staff is very unhelpful and rude to me. I thought that maybe it was just the one branch that i always go to but I was wrong, they all have a very negative attitude. i had an issue with one my bill payments not going through and I explained to me that I actually made it and it was taken out of my account, but there computer system did not show any record of this which got me so anger that i reported them to the BBB and only after I had done this did you refund me and made sure I wasn't held accountable to my Bill account I was trying to pay. After this experience I had to leave the bank and place my money somewhere else.

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2

Health

B+

Data as of Q2 2016

Learn more about bank health

Health Grade Components

Overall
NCUA #	18336
Year Chartered	1967
Employees	77
Primary Regulator

Profit Margin
Return on Assets - YTD	1.35%
Return on Equity - YTD	8.8%
Annual Interest Income	$10.9MM

Assets and Liabilities
Assets	Q2 2016vs Q2 2015	$397.4MM$380.5MM
Loans	Q2 2016vs Q2 2015	$337.4MM$323.0MM
Deposits	Q2 2016vs Q2 2015	$336.4MM$301.7MM
Equity Capital	Q2 2016vs Q2 2015	$60.6MM$55.4MM
Loan Loss Allowance	Q2 2016vs Q2 2015	$14.9MM$14.9MM
Unbacked Noncurrent Loans	Q2 2016vs Q2 2015	$9.3MM$9.4MM
Real Estate Owned	Q2 2016vs Q2 2015	$45.00K$225.00K

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