Connexus Credit Union is headquartered in Wausau and is the 6th largest credit union in the state of Wisconsin. It is also the 101st largest credit union in the nation. It was established in 1935 and as of December of 2024, it had grown to 707 employees and 473,925 members at 15 locations. Connexus Credit Union has a C+ health rating.
Field of Membership Restrictions
Membership in Connexus Credit Union is open to anyone through becoming a member of the Connexus Association with a $5 donation.
Membership is also open to those who live in the Illinois counties of Boone, Jo Daviess, Knox, Lake, McHenry, Stephenson, Warren, or Winnebago; the Minnesota communities of Brooklyn Center, Crystal, Golden Valley, Hopkins, Minneapolis, New Hope, Robbinsdale, or St. Louis Park; the Ohio communities of Cincinnati or Norwalk; the Wisconsin counties of Adams, Clark, Juneau, Langlade, Lincoln, Marathon, Portage, Shawano, Taylor, Waushara, or Wood; or the Wisconsin communities of Baron, Chippewa, Columbia, Dane, Dodge, Iowa, Milwaukee, Oneida, Ozaukee, Price, Racine, Rusk, Sauk, Washington, or Waukesha, or within 25 miles of Sheldon or within 15 miles of Chetek.
(2) Employees, retirees, family members, members, students, or student alumni of ALPA FCU, ALPA Union, Aqua Finance, Aspirus Inc, BMW Motorcycle Owners of America Group or its successor, Buell Riders Adventure Group, Cincinnati Bell, Cintel, Convergys, Endura, Harley Owners Group, Honeywell, Kraft or Bombardier Company and its majority-owned subsidies in the U.S., Liberty Mutual Insurance, Marketplace Home Mortgage, Marshfield Clinic, Minnesota Consumer Council, Northcentral Technical College, Orbital ATK, Organizations of any motorcycle dealer located in the IL or WI counties of Winnebago, Boone, Jo Daviess, Knox, Lake, Warren, McHenry, or Stephenson, Successors Rockwell Automation and its subsidiaries and affiliates, TSI Incorporated.
(3) Spouses, family members, and those living in the same household of an existing member.
See current membership details
Connexus Credit Union
Very well designed website for applying for a money market account. Very fast response to application. Excellent rates on money market accounts. Also great talking to their customer service representatives.
Stay Away! My Experience Was They Need Big Improvements
Their online system doesn't show you renewal setting status of your CDs.
Their system doesn't allow you to change renewal setting status of your CDs.
To change renewal status of your CDs you must call the service center and prove your identity by answering public available information questions as if you were applying for a credit card online.
Then I found they didn't enter my responses properly and I was not validated.
So then they make me send a secure message while logged in.
Then they ignored my secure message for a month. They did not reply to my secure message at all.
I wasted a lot of time due to their system and processes and it was very stressful.
Many other financial institutions treat you much better for the above situations.
Maybe Used To Good, But No Longer
I have dealt with many financial institutions, and in fact work with a lot of financial institutions on a day-to-day basis. I have to say that Connexus Credit Union is the most disorganized and unprofessional financial institution that I have ever dealt with. I attempted to purchase a large amount of CDs and was quickly approved. However, I soon afterwards received an additional message asking for a utility bill and a copy of my social security card (the latter which has never been requested of me before). After providing this, I did not hear from them for over a week, at which I logged back into the secure messaging portal and saw that they had silently rejected my application without comment. Unprofessional and terrible organization here. Stay away.
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66538 |
| Year Chartered | 1935 |
| Employees | 707 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -2.55% |
| Return on Equity - YTD | -34.29% |
| Annual Interest Income | $319.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $4.33B$5.3B |
| Loans | Q4 2024vs Q4 2023 | $3.82B$4.69B |
| Deposits | Q4 2024vs Q4 2023 | $3.96B$4.8B |
| Equity Capital | Q4 2024vs Q4 2023 | $331.8MM$445.6MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $149.3MM$115.7MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $96MM$142.5MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
