Connexus Credit Union


Overview / Commentary
715-847-4700
P.O. Box 8026
Wausau, WI 54402

From the Bank

Serving more than 360,000 members across all 50 states, Connexus Credit Union is a member-focused cooperative with over $2.63 billion in assets. Connexus is proud to return profits to member-owners through high yields for checking accounts and deposit products as well as competitive rates for personal, home, and auto loans. Members benefit from a multi-channel service model which includes an award-winning Digital Banking platform that’s available 24/7, a fully staffed and trained Member Contact Center, online chat support, and branches in four states.

Based in Wausau, WI, Connexus has been nationally recognized by Forbes, CNN Money, PC Magazine, NerdWallet, AARP, Kiplinger, and Bankrate for checking, share certificate, and loan rates. Our 320+ employees are committed to the Connexus mission statement of helping our members achieve their personal financial objectives by anticipating their needs and exceeding their expectations with superior service and products. Our team is also dedicated to the organization’s family values: Integrity, Respect, Open & Honest Communication, Work Hard/Play Hard, Learn & Grow, and Synergy. These aren’t just words on a laminated sign in a hallway – these are the core values that dictate the actions of the organization and everyone within it. The values-based culture at Connexus is demonstrated in every personal interaction, every phone call, and every email – every day.

Field of Membership Restrictions

Membership in Connexus Credit Union is open to anyone through becoming a member of the Connexus Association with a $5 donation. Membership is also open to the following: (1) members of the communities of Golden Valley, Crystal, Brooklyn Center, Hopkins, Minneapolis, New Hope, Robbinsdale, St. Louis Park in Minnesota, Dover or Portsmouth in New Hampshire, Fairfield or Cincinnati in Ohio, Rothschild, Schofield, Wausau, or Weston in Wisconsin; (2) employees and retirees of Honeywell, Liberty Mutual, TSI Incorporated, Convergys, Cincinnati Bell, ATK, Aspirus Inc, or Aqua Finance.
See current membership details

Related Posts

Connexus Credit Union Restructures Money Market Account - 7/21/2021

Connexus Credit Union (easy membership requirement) has restructured its Money Market Account for new accounts effective 7/1/21. Existing accounts will change on 10/1/21.

Connexus Money Market Rate Decrease And Change In Terms - 7/2/2021

Connexus has 7/1 rate decrease for Money Market for new and old customers. For new customers, the MM account will no longer require active checking. However CSR said that for existing customers they won't get the requirement for active checking removed until 10/01/21. Unfortunately the website doesn't mention this later date for existing customers and the CU said that they will work on getting this fixed A.S.A.P.. I failed to ask the CSR if the later date was only for existing customers that already have a money market account or if all existing customers. 7/1/21 Money Market rates for all new customers and old customers with active checking. 1K to < 10K now 0.25% was 0.25% with active checking and 0.15% w/o 10K to < 20K now 0.25% was 0.45% with active checking and 0.25% w/o 20K to < 50K now 0.60% was 0.60% with active checking and 0.35% w/o 50K to<100K now 0.60% was 0.85% with active checking and 0.40% w/o 100K+ now 0.85% was 1.00% with active checking and 0.50% w/o Forg

Connexus Credit Union Cuts CD Rates - No Longer A Rate Leader In 60 Months (Nationwide) - 8/19/2020

Supply and demand at work. Connexus has lowered its CD rates across the board today or earlier after a recent post by Ken. Its 60 Months CD is no longer a rate leader @1.41%, was 1.56%. The others rate cuts: 12 months 0.91%, was 1.01% 24 months 1.01%, was 1.11% 36 months 1.11%, was 1.26% 48 months 1.31%, was 1.46% https://www.connexuscu.org/rates/#deposit-rates

View all posts from:

11/23/18 - 5 Yr- Went Down
11/7/18 - Connexus Credit Union Boosts 24-Month CD Rate
11/6/18 - 60 Month 4% Share Certificates
11/6/18 - 4% APY For 60 Months CD Plus Other CD Increases for Regular and IRA
6/19/18 - CD Rates At Connexus
6/2/18 - Increased Rates 3.25 60 Mths, 3% 42 Mths
5/21/18 - Connexus CU Has 12-Month CD and 60-Month CD
5/19/18 - CD Rate Increases At Connexus Credit Union
1/13/18 - Connexus Credit Union (Easy Membership) Hikes 60-Month CD
3/30/17 - Connexus CU Offers $100 Best Buy® E-Gift Card With New Checking
3/29/17 - Connexus Credit Union Adds Top-Rate 12-, 24-, And 36-Month CDs
1/25/17 - Connexus CU (Easy Membership) Adds Two Limited-Time CD Specials
10/31/16 - Connexus CU Adds 12-Month CD and 24-Month CD
10/25/16 - Connexus Credit Union Share Certificate Specials
9/3/16 - Connexus CU (Easy Membership) Offers "Earn An Easy $100" Bonus
8/31/16 - $100 Bonus Opening A Rewards Checking Account
3/2/16 - Connexus CU Offers Three, Short-Term CD Specials
2/26/16 - Connexus 1.33%/1.43%/1.53% APY 12Mo/18Mo/24 month CDs
10/26/15 - Connexus CU (Easy Membership) Offers Two Top-Rate CDs
10/24/15 - 12 & 24 Month Share Certificate Specials – Valid Through 12/31/15
8/28/15 - Connexus CU Celebrates With "$80 In Your Pocket" Checking Bonus
8/21/15 - Celebrate Connexus’ 80Th Anniversary With $80 In Your Pocket
2/8/15 - Connexus CU (12 Mo CD, 1.30%APY)
2/4/15 - Connexus CU Continues To Offers Highest Rate 12-Month CD
1/5/15 - Connexus CU 12-Month CD (1.374% APY) Special Extended Through January 31, 2015
10/26/14 - Connexus Credit Union Offers High Rate 1-Year CD Available Nationwide
10/23/14 - 12-Month Certificate Special - Blended Rate 1.374% APY - Easy To Join
9/17/14 - Connexus CU 1 Yr CD Earn Up To 2%APY OPEN TO EVERYONE
8/28/14 - Credit unions with national FOMs will merge
6/10/14 - 9-Month CD Rate Special at Connexus Credit Union
9/6/12 - CD Rates at Connexus Credit Union Are Competitive Again - Easy Membership
5/11/12 - Rate Drop To 1.75% Xtraordinary Checking/1.35% Myrewards Checking
5/3/12 - Updated Review of Connexus Credit Union's Xtraordinary & MyRewards Checking
2/21/12 - Connexus Credit Union Is Growing Through Mergers
7/1/11 - End Of The Last Nationally Available 3% 5-Year CD - False Alarm
2/1/11 - Top CD Rates Continue at Connexus Credit Union - Easy Membership
8/12/10 - Update on Connexus Credit Union's CD and Reward Checking Rates - Available Nationwide
6/1/10 - Top CD Rates at Connexus Credit Union - Easy Membership
3/24/10 - Competitive Step-UP CDs and Money Market Account at Connexus Credit Union - Easy Membership
3/15/09 - Health Savings Account Overview and Finding the Best HSA

Better Savings Interest Rates And Friendly Service

I chose Connexus because of it offers higher interest rates on savings accounts compared with others. Connexus has also given me friendly and helpful service. It took me a while to make a connection with someone in the IRA section, but once I contacted Cathy, she was friendly and helpful. It was a pleasure working with her. I'm happy that I found Connexus.

Beware The Wording

Posted by: |

Connexus refers to ACTIVE CHECKING but that really means a REWARDS checking account requiring hoops such as 10 debit transactions.

Good rates, but could do a better job of clarifying these requirements.

Horrible Customer Service Cost Me $15K

Posted by: |

I had multiple small issues with Connexus in the past such as not wanting to apply additional funds toward principal etc. However that is nothing compared to the crap they have pulled the last 3 months. In December of last year I paid off my auto loan with them and asked they expedite the title so I could sell the vehicle. A week after I paid the loan off they still deducted the payment amount from my bank account. It is now the end of February and I still havent received the title causing the buyer to back out. When I paid the vehicle off I was told that it would take up to 20 business days to process however they stated they would "expedite" which is 10 days, 2 weeks later I called to confirm it was good to go and was told "No, the other rep didnt request a expedite however I will", another 2 weeks goes by and I still havent heard from them so I called again and was told "We can not expedite the process but the title will be released within the week" (we were now at the 20 days) 2 weeks later I called and was told it had not been processed, I asked to speak to a supervisor, which I was able to do 2 days later as they cant make calls out; only to be told that "they made a mistake and they hadn't released the title yet but since it was done electronically they would do it that day" they did tell me they would look into it to ensure it doesnt happen again. I called DMV 3 weeks after I was told by DMV they still havent received anything from the lender. So over 2 months after the loan was paid in full I still have yet to recieve my title, have no explanation as to why I was told so many different things and now I am out of pocket $15k and still have a vehicle in CA when we have since moved to NC as the buyer thought I was trying to pull something shady.

Watch Out! Actual CD Yields Missleading

Posted by: |

While the CD rates look attractive, there are some big downsides here. Funds into and out of CDs get charged a $20 fee both ways or you have the choice of paper checks by snail mail or an ACH transfer policy akin to many South American countries monetary policies (money can come in, but not out) - unlimited ACH's in but only 5k a day and 25k a month out (and through an addtional separate account).

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Health

Health Grade Components

Overall
NCUA #66538
Year Chartered1935
Employees423
Primary Regulator
Profit Margin
Return on Assets - YTD1.79%
Return on Equity - YTD17.97%
Annual Interest Income$53.8MM
Assets and Liabilities
AssetsQ1 2021vs Q1 2020$3.47B$2.81B
LoansQ1 2021vs Q1 2020$2.94B$2.43B
DepositsQ1 2021vs Q1 2020$3.10B$2.48B
Equity CapitalQ1 2021vs Q1 2020$334.7MM$281.5MM
Loan Loss AllowanceQ1 2021vs Q1 2020$17.1MM$11.2MM
Unbacked Noncurrent LoansQ1 2021vs Q1 2020$34.2MM$25.8MM
Real Estate OwnedQ1 2021vs Q1 2020$86.00K$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Connexus Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Connexus Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%*$15k*-Health Savings Account
OTHER TIERS: 0.50% $100 - $500 | 1.00% $500 - $5k | 1.50% $5k - $15k
0.40%*$10k*-IRA Savings Account
OTHER TIERS: 0.25% Up to $10k
0.25%$100-Member Share
0.25%--Holiday Club
0.25%$100-Additional Savings
0.25%$100-Organization Savings

Connexus Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.85%*$100k*-Money Market Account
OTHER TIERS: 0.25% $1k - $20k | 0.60% $20k - $100k

Connexus Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%*-$1kTeen Checking
OTHER TIERS: 0.25% $1k+
1.75%*-$25kXtraordinary Checking
OTHER TIERS: 0.25% $25k+

Connexus Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.06%$5k-60 Month Certificate
0.91%$5k-48 Month Certificate
0.81%$5k-36 Month Certificate
0.71%$5k-24 Month Certificate
0.61%$5k-12 Month Certificate

Connexus Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.06%$5k-60 Month IRA Certificate
0.91%$5k-48 Month IRA Certificate
0.81%$5k-36 Month IRA Certificate
0.71%$5k-24 Month IRA Certificate
0.61%$5k-12 Month IRA Certificate
Locations

Availability

Wausau Area

Interactive local rates map


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