Consumers CU (MI) is headquartered in Kalamazoo and is the 10th largest credit union in the state of Michigan. It is also the 228th largest credit union in the nation. It was established in 1964 and as of December of 2022, it had grown to 394 employees and 132,391 members at 27 locations. Consumers CU (MI) has an A health rating.
Membership in Consumers Credit Union is open to those who live, work, or worship in the Lower Peninsula of Michigan.
See current membership details
We have been thrilled after our move to Consumers, everything is much less in fees, and we're able to take advantage of higher interest rates on both our checking and savings accounts.
My wife and I have been members of Consumer's Credit Union in Kalamazoo, MI for several years now. I would say that we have been very satisfied with our experience thus far. The offices have a very friendly feeling, ranging from the politeness of the staff, the free coffee, and fast service. Their web-site is incredibly helpful, where you can do online banking, bill-pay, etc. I can even get text messages sent to my phone when I want to check the balance of our account.
The only negative experiences we have had over the years have been when we failed to pay attention to our account balance and overdrew our account. I accept responsibility for the failure on our part when this has happened, but in one or two instances I called customer service to plea for their help. It was actually a desparate situation that we were in financially, and I ended up having a one-dollar coffee cost $31.00 (with the overdraft fee). I explained my situation to the girl at customer service, and it really didn't seem like she had an ounce of humanity in her cold body. Yes, rules are rules. It was my fault. But we all make mistakes, and in a bad situation, it really seemed like a very degrading respnse that she gave.
I still like the credit union, and aside from a few excessive fees, I am very happy with my membership there.
Overall | |
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NCUA # | 62172 |
Year Chartered | 1964 |
Employees | 394 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.14% |
Return on Equity - YTD | 12.26% |
Annual Interest Income | $68.9MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2022vs Q4 2021 | $2.03B$1.80B |
Loans | Q4 2022vs Q4 2021 | $1.83B$1.56B |
Deposits | Q4 2022vs Q4 2021 | $1.62B$1.48B |
Equity Capital | Q4 2022vs Q4 2021 | $188.0MM$165.0MM |
Loan Loss Allowance | Q4 2022vs Q4 2021 | $2.6MM$4.4MM |
Unbacked Noncurrent Loans | Q4 2022vs Q4 2021 | $4.2MM$2.1MM |
Real Estate Owned | Q4 2022vs Q4 2021 | $0$886.00K |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.50% | $2.5k | $250k | Liquid Savings Account Promo - New Money | |
0.25% | - | - | Christmas Savings Account | |
0.10% | $50 | - | Savings Account | |
0.10% | $50 | - | Business Savings Account |