Credit Karma

Deposits held and insured by MVB Bank

Overview / Commentary
760 Market Street, 10th Floor
San Francisco, CA 94102
Deposits held and insured by MVB Bank

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Credit Karma Starts Savings Accounts 1.90 % - 11/8/2019

https://www.creditkarma.com/savings?categories=SubscriptionRequired%2CTouchPointException%2CSavings%2CBulk

Reviews (1)

Nothing But Problems

Posted by: |

I thought I'd take a chance on this new product, and I had intended to make a healthy deposit. But I had a terrible experience in trying to link another bank (you can only link one). Always got error messages with TWO different banks and pathetic customer service.

After weeks, I finally did link (not the one I wished to but a different one), and (exercising caution) deposited a mere $25. Now it's there and smiling back at me, but ...

Credit Karma refuses to give me my full account number (just the last four digits) or the bank routing number. I thought I just had to search diligently on the website, as is sometimes the case, but did not find it and (get this) Credit Karma has told me twice (and said in their FAQs) that they will not reveal this to their customers. Something about they don't want you to try to make withdrawals or deposits via ACH is the reason.

So I'm going to argue this one vociferously. Is it even legal to tell a customer they will not reveal their account number? I know they can make you jump through hoops but, come on, decline to provide it in any way at any time as a matter of policy?



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Credit Karma Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.56%-$5mCredit Karma Savings
Locations

Credit Karma is an Internet only bank and does not have branch locations. Its headquarters is located at 760 Market Street, 10th Floor - San Francisco, CA 94102

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