Credit Union of America is headquartered in Wichita and is the 3rd largest credit union in the state of Kansas. It is also the 295th largest credit union in the nation. It was established in 1935 and as of September of 2024, it had grown to 286 employees and 99,347 members at 16 locations. Credit Union of America has an A+ health rating.
Field of Membership Restrictions
Membership in Credit Union of America is open to anyone in the state of Kansas through membership in the American Consumer Council or to the following: (1) those who live or work in Barton, Barber, Butler, Clark, Chase, Clay, Comanche, Cloud, Cowley, Edwards, Dickenson, Ellis, Ford, Ellsworth, Geary, Harvey, Harper, Hodgeman, Kiowa, Kingman, Lincoln, Marion, Lyon, McPherson, Morris, Mitchell, Osborne, Ottawa, Pratt, Pawnee, Reno, Rooks, Rice, Russell, Saline, Rush, Sedgwick, Sumner, Wabaunsee or Stafford Counties in Kansas; or (2) employees and retirees in the field of education within the Kansas state of Education.
See current membership details
Poor Service
I have a car loan with this bank at Central and Woodlawn and was harassed over 9 cents. I was sent emails that my 9 cents balance was delinquent over 10 days. I deposited 826.00 and I told the teller to pay 181 on the car she said its 181.09 I said pay it all please. I deposited 826.00 that day. Why would I not want to pay 9 cents? What the hell can you do with 9 cents in 2023? I was sent emails and harassed over pennies. Woe to you who get a mortgage with this company or have a actual car payment that is behind. I was sent emails to resolve a matter I did not cause. I am angry, I am dissapointed and I will not be doing business with this bank in the future. I would say the word for this was PETTY. This is not FRIENDLY treatment.
HORRIBLE EMPLOYEES
Tried to switch my banking over to CU of A at the Salina branch and the loan officer kept cutting us off in mid sentence saying "you have a good day mmmmmmmmkayyyyyy". Would not answer any of our questions and basically acted like we were bothering him. We left and opened accounts across the street.
Data as of Q3 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 60062 |
| Year Chartered | 1935 |
| Employees | 286 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.81% |
| Return on Equity - YTD | 6.42% |
| Annual Interest Income | $65.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2024vs Q3 2023 | $1.61B$1.49B |
| Loans | Q3 2024vs Q3 2023 | $1.35B$1.26B |
| Deposits | Q3 2024vs Q3 2023 | $1.29B$1.18B |
| Equity Capital | Q3 2024vs Q3 2023 | $198.3MM$184.5MM |
| Loan Loss Allowance | Q3 2024vs Q3 2023 | $8.7MM$8.1MM |
| Unbacked Noncurrent Loans | Q3 2024vs Q3 2023 | $7.9MM$6.4MM |
| Real Estate Owned | Q3 2024vs Q3 2023 | $29K$74K |
