Credit Union of America is headquartered in Wichita and is the 3rd largest credit union in the state of Kansas. It is also the 314th largest credit union in the nation. It was established in 1935 and as of June of 2023, it had grown to 272 employees and 93,823 members at 15 locations. Credit Union of America's money market rates are 7X the national average, and it boasts an A+ health rating.
Field of Membership Restrictions
Membership in Credit Union of America is open to anyone in the state of Kansas through membership in the American Consumer Council or to the following: (1) those who live or work in Barton, Barber, Butler, Clark, Chase, Clay, Comanche, Cloud, Cowley, Edwards, Dickenson, Ellis, Ford, Ellsworth, Geary, Harvey, Harper, Hodgeman, Kiowa, Kingman, Lincoln, Marion, Lyon, McPherson, Morris, Mitchell, Osborne, Ottawa, Pratt, Pawnee, Reno, Rooks, Rice, Russell, Saline, Rush, Sedgwick, Sumner, Wabaunsee or Stafford Counties in Kansas; or (2) employees and retirees in the field of education within the Kansas state of Education.
See current membership details
Nice credit union
Back in 2012 I opened up a certificate of deposit with Credit Union of America. They had a great interest rate for saving with their bank. I recently withdrew my funds because the account matured. Overall I am very happy with this credit union and would recommend it to anyone in the central point of America. It's only available in the mid west on the united states.
Fantastic Credit Union!
This is my second time banking with the Credit Union Of America. I only left the first time because I moved out of town and they didn't have services in my new home. As soon as I moved back I reopened an account with them. I have never had one issue with my checking or savings account. I'm not a rich man so my interest rates don't pay out as much as they do for a lot of folks, but they are consistent. I feel like they have my best interests in mind. For example, I had a bill change in amount recently that was set to auto-withdraw. It accidentally overdrafted my account. Speaking with them on the phone they were very helpful and erased the overdraft fee. It makes me feel like a welcome member rather than just another person who banks with them. Knowing that they care about my financial well being and my credit moving forward keeps me loyal and very happy with them.
Choose small credit unions over large national banks.
I had previously banked with Capitol Federal and decided to switch to credit union of america after the bank started charging us fees for things we were never told about. I had heard good things about credit union of america, like that they had good interest rates for checking and savings accounts and no fees for use. This is true, and we have been very satisfied. We don't have to keep a minimum balance in our checking account, and we are allowed to have multiple savings that it is easy to transfer money between. Overdraft fees are very reasonable and uncommon because they will automatically pull from savings if we need it. There are no transfer fees. All of the people who work for the credit union are courteous and helpful and willing to take the time to explain things if i have questions. Their certificate of deposit accounts have good rates and great convenient terms.
Poor Service
I have a car loan with this bank at Central and Woodlawn and was harassed over 9 cents. I was sent emails that my 9 cents balance was delinquent over 10 days. I deposited 826.00 and I told the teller to pay 181 on the car she said its 181.09 I said pay it all please. I deposited 826.00 that day. Why would I not want to pay 9 cents? What the hell can you do with 9 cents in 2023? I was sent emails and harassed over pennies. Woe to you who get a mortgage with this company or have a actual car payment that is behind. I was sent emails to resolve a matter I did not cause. I am angry, I am dissapointed and I will not be doing business with this bank in the future. I would say the word for this was PETTY. This is not FRIENDLY treatment.
HORRIBLE EMPLOYEES
Tried to switch my banking over to CU of A at the Salina branch and the loan officer kept cutting us off in mid sentence saying "you have a good day mmmmmmmmkayyyyyy". Would not answer any of our questions and basically acted like we were bothering him. We left and opened accounts across the street.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 60062 |
| Year Chartered | 1935 |
| Employees | 272 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.93% |
| Return on Equity - YTD | 7.4% |
| Annual Interest Income | $32.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $1.46B$1.34B |
| Loans | Q2 2023vs Q2 2022 | $1.24B$1.12B |
| Deposits | Q2 2023vs Q2 2022 | $1.17B$1.09B |
| Equity Capital | Q2 2023vs Q2 2022 | $181.3MM$169.6MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$5.9MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $4.8MM$4.2MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
