Customers Bank


Overview / Commentary
610-933-7195
99 Bridge St
Phoenixville, PA 19460

Customers Bank is a mid-sized, Pennsylvania-based bank that offers personal and business banking depository and loan products and services. The bank has been in recognized in the past by DepositAccounts for its money market specials.

Customers Bank’s checking account offerings feature a free option that has no minimum balance requirement or monthly fees, and another option that has a minimum account balance requirement but also refunds an ATM fee incurred in the United States. The bank’s savings account usually offers a competitive interest rate that, along with its money market account offering, targets consumers looking to maintain liquidity while experiencing some sort of return. Limited Certificate of Deposit (CD) options are available and the bank is currently offering a 12-month term length. Customers Bank’s Visa debit card gives consumers an opportunity to earn cash back on their every day spending. On the business banking side, checking accounts and commercial lending enable the bank to provide solutions for different businesses.

Customers Bank online banking provides a web-based platform for customers to utilize budgeting and financial management tools powered by Intuit. Account holders can also use the online banking system to pay bills, transfer funds, check balances, and deposit checks. The bank’s mobile apps also create a way for these tasks to be completed via a smartphone while on the run. These online platforms also come with an added layer of security provided by the bank.

Customers Bank was originally established in 1997 as New Century Bank. The bank changed its name in 2011 and is headquartered in Phoenixville, Pennsylvania. It serves its customers through multiple branches across several states.

Related Posts

Customers Bank Adds Nationwide High-Yield Savings, 2.50% APY - 3/15/2019

Customers Bank (PA) has a new nationally available High-Yield Savings Account (2.50% APY, $25k+). Minimum opening deposit is $25k. Available only online.

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Process Made Easy!

Posted by: Mkshow | Sep 6, 2019

I’m very impressed with the assistance provided by customer service at Customers Bank! I was looking to open a new account, but was hesitant to pull the trigger. I had many questions that the customer service representative was able to address & answer with ease & patience to ensure I understood completely in order to make the best decisions. Thank you so much to the customer service team at Customers Bank for making this process easy!

Great Customer Service

Posted by: Maycott9 | Aug 30, 2019

I recently opened an account with Customers Bank and their representatives were extremely helpful in explaining how to use and make transactions through this site. I was very impressed with their customers service team and would recommend this bank for anybody who is looking for a company who has your back and best interest at heart. Thank you!

Friendly & Helpful Customer Service

Posted by: Geoff1970 | Aug 26, 2019

I just open a savings account here for the 2.40% instead of the 0.05% offered by my bank. I called customer service to have them walk me through opening the account and the person I spoke to was really nice and helpful.

Opened An Account

Posted by: ALEXJNJ | May 31, 2019

it was easy to open online for the 2.5% APY however, they can only take $50,000 maximum from an external bank.

VIEW MORE REVIEWS

Health
A+

Health Grade Components

Overall
FDIC Certificate #34444
Year Established1997
Employees864
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.53%
Return on Equity - YTD5.13%
Annual Interest Income$213.0MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$11.18B$11.09B
LoansQ2 2019vs Q2 2018$9.67B$9.08B
DepositsQ2 2019vs Q2 2018$8.20B$7.39B
Equity CapitalQ2 2019vs Q2 2018$1.07B$1.04B
Loan Loss AllowanceQ2 2019vs Q2 2018$48.4MM$38.3MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$16.5MM$30.2MM
Real Estate OwnedQ2 2019vs Q2 2018$1.1MM$1.7MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Customers Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Customers Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.40%$25k-High-Yield Savings Account
2.25%$5k-Digital Savings
0.40%$50-Retirement Savings
0.15%--Reserve Savings Account

Customers Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.25%$25k-Ascent Money Market - Online Only
2.00%$250k-Promo Money Market - Hamilton, Yardley, Doylestown, Langhorne Branches Only
1.50%$250k-Promo Money Market - In Branch Only
1.25%*$250k*-Money Market Account
OTHER TIERS: 0.50% Up to $50k | 0.75% $50k - $100k | 1.00% $100k - $250k
0.40%*$25k*-Business Money Market Accounts
OTHER TIERS: 0.20% $1k - $10k | 0.35% $10k - $25k
0.25%--Government Deposit Money Market

Customers Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%--Bonus Checking with POS - Qualifying
1.50%--Commercial Interest Checking
0.25%--Bonus Checking
0.15%--Non-Profit Interest Checking
0.15%--Business Escrow Checking
0.10%--Government Deposit Interest Checking

Customers Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%$100k-60 Month DST CD (School and Government Agencies)
2.95%$100k-48 Month DST CD (School and Government Agencies)
2.90%$100k-36 Month DST CD (School and Government Agencies)
2.80%$100k-24 Month DST CD (School and Government Agencies)
2.70%$100k-18 Month DST CD (School and Government Agencies)
2.60%$100k-12 Month DST CD (School and Government Agencies)
2.55%$100k-10 Month DST CD (School and Government Agencies)
2.55%$100k-11 Month DST CD (School and Government Agencies)
2.50%$500-2 Year CD Special (New Money Only)
2.50%$100k-9 Month DST CD (School and Government Agencies)
2.50%$500-15 Month Promotional CD
2.50%$500-Business 15 Month Promotional CD
2.50%$500-Business 2 Year Promotional CD
2.45%$100k-7 Month DST CD (School and Government Agencies)
2.45%$100k-8 Month DST CD (School and Government Agencies)
2.40%$100k-6 Month DST CD (School and Government Agencies)
2.35%$100k-5 Month DST CD (School and Government Agencies)
2.35%$25k-15 Month Ascent CD
2.25%$500-13 Month Promotional CD
2.25%$500-Business 13 Month Promotional CD
1.60%$500-60 Month CD
1.60%$500-Business 60 Month CD
1.35%$500-48 Month CD
1.35%$500-Business 48 Month CD
1.25%$500-36 Month CD
1.25%$500-Business 36 Month CD
1.05%$500-30 Month CD
1.05%$500-Business 30 Month CD
0.85%$500-24 Month CD
0.85%$500-Business 24 Month CD
0.70%$500-18 Month CD
0.70%$500-Business 18 Month CD
0.65%$500-13 Month CD
0.65%$500-Business 13 Month CD
0.60%$500-12 Month CD
0.60%$500-Business 12 Month CD
0.50%$500-9 Month CD
0.50%$500-Business 9 Month CD
0.35%$500-6 Month CD
0.35%$500-Business 6 Month CD
0.25%$500-3 Month CD
0.25%$500-Business 3 Month CD

Customers Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.60%$500-60 Month IRA
1.35%$500-48 Month IRA
1.25%$500-36 Month IRA
1.05%$500-30 Month IRA
0.85%$500-24 Month IRA
0.65%$500-13 Month IRA
0.60%$500-12 Month IRA
0.50%$500-9 Month IRA
0.35%$500-6 Month IRA
0.25%$500-3 Month IRA
Locations

Availability

Philadelphia Area

Interactive local rates map


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