Advertising Disclosure

Customers Bank

Overview / Commentary
99 Bridge St
Phoenixville, PA 19460

Customers Bank is a mid-sized, Pennsylvania-based bank that offers personal and business banking depository and loan products and services. The bank has been in recognized in the past by DepositAccounts for its money market specials.

Customers Bank’s checking account offerings feature a free option that has no minimum balance requirement or monthly fees, and another option that has a minimum account balance requirement but also refunds an ATM fee incurred in the United States. The bank’s savings account usually offers a competitive interest rate that, along with its money market account offering, targets consumers looking to maintain liquidity while experiencing some sort of return. Limited Certificate of Deposit (CD) options are available and the bank is currently offering a 12-month term length. Customers Bank’s Visa debit card gives consumers an opportunity to earn cash back on their every day spending. On the business banking side, checking accounts and commercial lending enable the bank to provide solutions for different businesses.

Customers Bank online banking provides a web-based platform for customers to utilize budgeting and financial management tools powered by Intuit. Account holders can also use the online banking system to pay bills, transfer funds, check balances, and deposit checks. The bank’s mobile apps also create a way for these tasks to be completed via a smartphone while on the run. These online platforms also come with an added layer of security provided by the bank.

Customers Bank was originally established in 1997 as New Century Bank. The bank changed its name in 2011 and is headquartered in Phoenixville, Pennsylvania. It serves its customers through multiple branches across several states.

Related Posts

Customers Bank Adds Nationwide High-Yield Savings, 2.50% APY - 3/15/2019

Customers Bank (PA) has a new nationally available High-Yield Savings Account (2.50% APY, $25k+). Minimum opening deposit is $25k. Available only online.

Customers Bank Ups Ascent Money Market Savings Rate - 8/4/2018

Customers Bank has raised the rate on its nationally available Ascent Money Market Savings Account to 2.25% APY, which is guaranteed through 6/30/2019. $25k min deposit.

View all posts from:

Connexus Credit Union

Posted by: Alla | Jul 16, 2019

I just had a very positive experience doing business with Connexus Credit Union. I was transferring money from one of my old IRA s into an IRA cd with that credit union. Kristi Starzinski, the representative who was helping me out to process the transfer was extremely knowledgeable, efficient, helpful and reliable. First time in a long while I had a feeling that someone actually cares to offer me the best possible terms and to take care of my interests. Thank you for your great work!

Opened An Account

Posted by: ALEXJNJ | May 31, 2019

it was easy to open online for the 2.5% APY however, they can only take $50,000 maximum from an external bank.

Confusing Bank To Deal With

Posted by: vman | Aug 28, 2018

The only reason to be with them is their good rate right now (August 2018). Every time I call their customer service with a question, I get an overseas person who I can barely understand. Why does a Pennsylvania bank have an overseas customer service department??
Also, why is the ACH policy so darn ridiculous. Would anyone deal with a local bank that had crazy limits (5k per day) on your deposits and withdrawals? NO!!!!

Would Not Recommend To Bank

Posted by: JDiego | Aug 9, 2018

I just transferred money into the bank for their Money Market Ascent, however will be transferring out right away. Just got off the phone with their customer service, they have no idea how another person's phone number's shows up on my "Security" test screen for logging in. I end up having to put down one device and log in with another, now I am having to completely close and move my money in chunks in order to avoid receiving a "check" in the mail in 7 - 10 business days! .



Health Grade Components

FDIC Certificate #34444
Year Established1997
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.67%
Return on Equity - YTD6.26%
Annual Interest Income$101.1MM
Assets and Liabilities
AssetsQ1 2019vs Q1 2018$10.13B$10.76B
LoansQ1 2019vs Q1 2018$8.70B$8.78B
DepositsQ1 2019vs Q1 2018$7.45B$7.12B
Equity CapitalQ1 2019vs Q1 2018$1.07B$1.03B
Loan Loss AllowanceQ1 2019vs Q1 2018$43.7MM$39.5MM
Unbacked Noncurrent LoansQ1 2019vs Q1 2018$25.0MM$27.9MM
Real Estate OwnedQ1 2019vs Q1 2018$976.00K$1.7MM
Report an Issue

Always verify rates and promotions with the bank or credit union. We are not Customers Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Customers Bank Savings Account Rates

2.50%$25k-High-Yield Savings Account
2.40%$5k-Digital Savings
0.40%$50-Retirement Savings
0.15%--Reserve Savings Account

Customers Bank Money Market Rates

2.25%$25k-Ascent Money Market - Online Only
2.00%$250k-Promo Money Market - Hamilton, Yardley, Doylestown, Langhorne Branches Only
1.50%$250k-Promo Money Market - In Branch Only
1.25%*$250k*-Money Market Account
OTHER TIERS: 0.50% Up to $50k | 0.75% $50k - $100k | 1.00% $100k - $250k
0.40%*$25k*-Business Money Market Accounts
OTHER TIERS: 0.20% $1k - $10k | 0.35% $10k - $25k
0.25%--Government Deposit Money Market

Customers Bank Checking Account Rates

2.00%--Bonus Checking with POS - Qualifying
1.50%--Commercial Interest Checking
0.25%--Bonus Checking
0.15%--Non-Profit Interest Checking
0.15%--Business Escrow Checking
0.10%--Government Deposit Interest Checking

Customers Bank CD Rates

3.00%$100k-60 Month DST CD (School and Government Agencies)
2.95%$100k-48 Month DST CD (School and Government Agencies)
2.90%$100k-36 Month DST CD (School and Government Agencies)
2.80%$100k-24 Month DST CD (School and Government Agencies)
2.70%$100k-18 Month DST CD (School and Government Agencies)
2.70%$25k-15 Month Ascent CD
2.60%$100k-12 Month DST CD (School and Government Agencies)
2.55%$100k-10 Month DST CD (School and Government Agencies)
2.55%$100k-11 Month DST CD (School and Government Agencies)
2.50%$500-2 Year CD Special (New Money Only)
2.50%$100k-9 Month DST CD (School and Government Agencies)
2.50%$500-15 Month Promotional CD
2.50%$500-Business 15 Month Promotional CD
2.50%$500-Business 2 Year Promotional CD
2.45%$100k-7 Month DST CD (School and Government Agencies)
2.45%$100k-8 Month DST CD (School and Government Agencies)
2.40%$100k-6 Month DST CD (School and Government Agencies)
2.35%$100k-5 Month DST CD (School and Government Agencies)
2.25%$500-13 Month Promotional CD
2.25%$500-Business 13 Month Promotional CD
1.60%$500-60 Month CD
1.60%$500-Business 60 Month CD
1.35%$500-48 Month CD
1.35%$500-Business 48 Month CD
1.25%$500-36 Month CD
1.25%$500-Business 36 Month CD
1.05%$500-30 Month CD
1.05%$500-Business 30 Month CD
0.85%$500-24 Month CD
0.85%$500-Business 24 Month CD
0.70%$500-18 Month CD
0.70%$500-Business 18 Month CD
0.65%$500-13 Month CD
0.65%$500-Business 13 Month CD
0.60%$500-12 Month CD
0.60%$500-Business 12 Month CD
0.50%$500-9 Month CD
0.50%$500-Business 9 Month CD
0.35%$500-6 Month CD
0.35%$500-Business 6 Month CD
0.25%$500-3 Month CD
0.25%$500-Business 3 Month CD

Customers Bank IRA Rates

1.60%$500-60 Month IRA
1.35%$500-48 Month IRA
1.25%$500-36 Month IRA
1.05%$500-30 Month IRA
0.85%$500-24 Month IRA
0.65%$500-13 Month IRA
0.60%$500-12 Month IRA
0.50%$500-9 Month IRA
0.35%$500-6 Month IRA
0.25%$500-3 Month IRA


The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.