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Digital Federal Credit Union (DCU)


Overview / Commentary
508-263-6700
220 Donald Lynch Blvd
Marlborough, MA 01752

Digital Credit Union serves hundreds of companies and organizations, as well as hundreds of thousands of members and their families in every state of the country. Measured by assets, it is the largest credit union in Massachusetts and one of the largest nationwide. DCU offers its members products and services for personal and commercial banking, asset management, insurance, and realty.

On its personal banking side, Digital Credit Union provides savings accounts, checking accounts, money market accounts, and Certificate accounts. Checking accounts come with a Visa debit card, ATM access, non-DCU ATM reimbursement, free checks, and direct deposit. DCU’s savings and money market accounts offer interest when certain conditions are met, including a minimum account balance. Certificate accounts are offered in term lengths ranging from 3 to 60 months and usually offer higher than average interest rates.

Digital Credit Union online banking gives members easy access to all of their accounts and provides the ability to file important documents related to their accounts. The web platform also provides check imaging and is connected to Quicken to help members with their budgeting process. DCU also provides mobile banking through a free smartphone app from which members can access and manage their accounts and perform remote deposits.

Digital Equipment Corporation, a computer company trying to grow its list of employee benefits, originally organized digital Credit Union in 1979. The credit union has since expanded its membership base while keeping “Digital” in its name to honor its heritage from DEC. It is on the front edge of banking technology and seeks to offer its members highly sophisticated means to manage their accounts.

Field of Membership Restrictions

Membership in DCU is open to anyone through membership in Reach Out for Schools ($10 fee), Merrimack River Watershed Council, Inc. ($35 fee) and other select organizations. Membership is also open to those who live, work, attend school or worship in Lowell and Worcester, Massachusetts, in Cumming, Norcross, or Gainesville, Georgia and select areas of Chelmsford and Tewksbury, Massachusetts; to employees of CET Technology, Insulet Corporation, and over 500 Select Employer Groups.
See current membership details

Related Posts

6.17% APY On The First $1000.00 - 1/1/2019

They used to have good rates , but now I only keep 1 k with them

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Great local credit union.

This is a great local credit union. I have been a member for over 10 years and have not experienced any issues. Their online banking is great and their website interface is really user friendly. I have savings accounts, checking accounts, money market accounts and a CD with them and have never run into any problems. I have set up both a checking account and money market account with them all online and they are in your online account access immediately so you can access them right away. Their rates for the money market account are better than you would find with a bank. They have several branches where I am located as well as ATMs that are free to use. I would highly recommend them to anyone looking to switch.

Dcu banking

DCU is local around my city and it is a great bank! I would recommend it to friends or family. I have had a great experience every time. They have a drive through ATM where you can make deposits into your savings or checking account. You can also deposit a check when you go through the drive through ATM as well as take out money from your checking or savings account. I feel as if it is very secure with a camera on the drive through. I have also had a good experience going inside the bank and their hours are great. There are days where they are open later so you can go after work. I have called DCU and had no problem talking to anyone and I LOVE their mobile banking app. It had never gave me an issue. The only thing I do not like it the over draft fee is $30 but compared to other banks that is half of what other banks charge when you over draft. I stated before highly recommend DCU!

Not The Best Credit Union

Posted by: srog385 | Mar 27, 2019

I've had a few accounts over the years with DCU and they are by far the worst credit union I have used by far. Their processes are too beaucratic and feel like they are stuck in the 90's. You need to go through so many steps just to get a PIN/debit card mailed or to get help with customer service issues. Some customer service reps want to help but others could just careless.

Online Only is No Problem

I found DCU after searching everywhere for a bank with no fees for checking. I was a little nervous about the "online only" factor, especially when signing up and putting very personal information through the internet, but after being with them for over 2 years I can say I've never had an issue with it. They have a ton of no-fee ATMs you can use, and even depositing checks is easy if you have a little tech savvy. The wait for customer service on the phone can be a bit long sometimes but it's still better than my previous big bank, and the reps are always super friendly and helpful. The website is easy to use as well, and transfers to/from my other bank go through in a timely manner. I'm glad I got over my initial worry about an online only bank because it's the best one I've used!

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Health

Health Grade Components

Overall
NCUA #23521
Year Chartered1979
Employees1234
Primary Regulator
Profit Margin
Return on Assets - YTD0.55%
Return on Equity - YTD5.64%
Annual Interest Income$93.7MM
Assets and Liabilities
AssetsQ1 2019vs Q1 2018$8.91B$8.61B
LoansQ1 2019vs Q1 2018$7.01B$6.52B
DepositsQ1 2019vs Q1 2018$7.47B$7.08B
Equity CapitalQ1 2019vs Q1 2018$855.6MM$794.1MM
Loan Loss AllowanceQ1 2019vs Q1 2018$99.6MM$68.4MM
Unbacked Noncurrent LoansQ1 2019vs Q1 2018$61.6MM$48.9MM
Real Estate OwnedQ1 2019vs Q1 2018$574.00K$1.0MM
Rates

Rates for Digital Federal Credit Union (DCU) are currently being reviewed.

Locations

Availability



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