Digital Credit Union serves hundreds of companies and organizations, as well as hundreds of thousands of members and their families in every state of the country. Measured by assets, it is the largest credit union in Massachusetts and one of the largest nationwide. DCU offers its members products and services for personal and commercial banking, asset management, insurance, and realty.
On its personal banking side, Digital Credit Union provides savings accounts, checking accounts, money market accounts, and Certificate accounts. Checking accounts come with a Visa debit card, ATM access, non-DCU ATM reimbursement, free checks, and direct deposit. DCU’s savings and money market accounts offer interest when certain conditions are met, including a minimum account balance. Certificate accounts are offered in term lengths ranging from 3 to 60 months and usually offer higher than average interest rates.
Digital Credit Union online banking gives members easy access to all of their accounts and provides the ability to file important documents related to their accounts. The web platform also provides check imaging and is connected to Quicken to help members with their budgeting process. DCU also provides mobile banking through a free smartphone app from which members can access and manage their accounts and perform remote deposits.
Digital Equipment Corporation, a computer company trying to grow its list of employee benefits, originally organized digital Credit Union in 1979. The credit union has since expanded its membership base while keeping “Digital” in its name to honor its heritage from DEC. It is on the front edge of banking technology and seeks to offer its members highly sophisticated means to manage their accounts.
Field of Membership Restrictions
Membership in DCU is open to anyone through membership in Reach Out for Schools ($10 fee), Merrimack River Watershed Council, Inc. ($35 fee) and other select organizations. Membership is also open to those who live, work, attend school or worship in Lowell and Worcester, Massachusetts, in Cumming, Norcross, or Gainesville, Georgia and select areas of Chelmsford and Tewksbury, Massachusetts; to employees of CET Technology, Insulet Corporation, and over 500 Select Employer Groups.
See current membership details
Related Posts
11/19 - Special 8-Month CD Rate at Digital Federal Credit Union - Easy Membership
8/2/11 - DCU One Year 1.36% APY CD, $25K+, With Unlimited Add-Ons
1/24/11 - Top CD Rates Continue at Digital Credit Union in MA - Easy Membership
8/5/10 - Competitive CD Rates at Digital Credit Union in MA, GA & CO - Easy Membership
3/14/10 - Free FICO Credit Scores at Digital Credit Union - Easy Membership
2/10/10 - Special 14-Month CD at Digital Credit Union in MA, CO & GA - Easy Membership
10/8/09 - 2.00% 9-Month CD at Digital Credit Union - Easy Membership
1/5/09 - 3.75% 11-Month CD & 3.25% 4-Month CD at Digital Credit Union - Easy Membership
12/24/08 - 4.50% 16-Month / 4.00% 8-Month CD at Digital Credit Union - Easy Membership
8/5/08 - 4.50% 20-Month CD at Digital Credit Union - Easy Membership
6/23/08 - 4.00% 15-Month CD at Digital Credit Union - Easy Membership
11/27/07 - 5.20% 5-Month CD at Digital Credit Union - Easy Membership
12/2/06 - DCU's 6% 16-Month CD Ends, Offers New CD Specials and Rates
11/3/06 - 6.00% 16-Month CD at DCU Still Available To All
7/26/06 - 6.00% 16-Month CD at Digital CU (Open to All)
6/26/06 - 5.50% 11-Month CD at Digital Credit Union (open to all)
12/12/05 - DCU's 5% 16-Month CD Special is Back
8/18/05 - 5% APY 16-Month CD at Credit Union
Been With DCU For 23 Years And They Are Just Fine
I have done auto loans, home loans and credit cards. They are a credit union in nature and they provide competitive products in certain areas.
Some rates are great, like the first $1000 in your savings account. Some rates are not so great like loans. If you have a good credit score you will get their best rates which are some of the best in the nation. I saw recently they were listed in the top 10 credit unions in the US so they are not that bad.
The web app? Well it has issues here and there but I have been using their app since it was a desktop app back in 1998. Yes, they had an app back then. Way before most banks did so they are not bad at all.
My only complaint? The mobile app requires you to have an Andriod 5.0 are higher to use it. That's it.
DCU ‘S App Is The Worst
The app for DCU is awful , not user friendly at all . I like my banking simple , deposit here , pay a bill there, but for some reason I think they cheeped out on the app design and have made it hard to navigate . Also the wait times when you call customer service are always long, but the staff is very friendly and efficient . Loan dept is quick and seamless from an auto loan to a home equity . Decent bank but could use a couple of branches in Boston and south of town too.
Like I said the app is lousy and the waiting time is long . But overall I give it a 3.5 right now .
Not The Best Credit Union
I've had a few accounts over the years with DCU and they are by far the worst credit union I have used by far. Their processes are too beaucratic and feel like they are stuck in the 90's. You need to go through so many steps just to get a PIN/debit card mailed or to get help with customer service issues. Some customer service reps want to help but others could just careless.
"LOW Fees" "LOW Interest" Reality Is Its A LOW Quality Organization!
Had a checking account, savings account, and credit card with DCU. The credit card I had a high balance and I began paying it off. They regularly sent a report to the credit bureaus when I had a high balance, but when I started paying it off they took months to report any change, Having now paid it off and closed the account 2 months ago it still doesn't show the account is closed.
In the past I had fraud on my account for around $120, they said it was too little for them to investigate and didn't give reimburse me.
Lastly, I closed both savings and checking accounts and have record of all my accounts being closed. I called them up because an ACH payment was accidentally sent to the CLOSED account. After waiting on hold for 45 minutes they said "this usually doesn't happen, but your checking account was reopened because an ACH was sent to it".
They wouldn't send the money back nor transfer it to my new bank. My option was to receive a treasury check that takes 7-10 business days to receive. The money should've been sent back when they knew my account was CLOSED! To add insult to injury, instead of just taking care of the matter they continued to push me and asked me not to leave the credit union even though I already left months ago!
Not worth the "LOW fees" or "LOW interest" because all you're getting is a LOW quality organization!
Data as of Q2 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 23521 |
| Year Chartered | 1979 |
| Employees | 1332 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.71% |
| Return on Equity - YTD | 7.23% |
| Annual Interest Income | $194.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2019vs Q2 2018 | $8.97B$8.61B |
| Loans | Q2 2019vs Q2 2018 | $7.16B$6.74B |
| Deposits | Q2 2019vs Q2 2018 | $7.52B$7.06B |
| Equity Capital | Q2 2019vs Q2 2018 | $875.3MM$814.2MM |
| Loan Loss Allowance | Q2 2019vs Q2 2018 | $112.5MM$71.3MM |
| Unbacked Noncurrent Loans | Q2 2019vs Q2 2018 | $66.0MM$53.0MM |
| Real Estate Owned | Q2 2019vs Q2 2018 | $2.0MM$952.00K |
Always verify rates and promotions with the bank or credit union. We are not Digital Federal Credit Union (DCU); we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Digital Federal Credit Union (DCU) Savings Account Rates
Digital Federal Credit Union (DCU) Money Market Rates
Digital Federal Credit Union (DCU) Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.20%* | $400k* | - | Business Premier Checking | ||
| OTHER TIERS: 0.05% → $20k - $75k | 0.10% → $75k - $150k | 0.15% → $150k - $400k | |||||
